GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
14430430) - 2021 - CRC - 9/9/20
Infotainment System 109
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Steering Wheel Controls . . . . . . . . . . . . . . . 112
Using the System . . . . . . . . . . . . . . . . . . . . . . 113
Software Updates . . . . . . . . . . . . . . . . . . . . . . 116
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 116
HD Radio Technology . . . . . . . . . . . . . . . . . . 117
Radio Data System (RDS) . . . . . . . . . . . . . . 118
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 118
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . 119
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 119
Audio Players
Avoiding Untrusted Media Devices . . . . . 119
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . 122
OnStar System
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . . 123
Navigation
Using the Navigation System . . . . . . . . . . 124
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Navigation Symbols . . . . . . . . . . . . . . . . . . . . 127
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128OnStar System . . . . . . . . . . . . . . . . . . . . . . . . 134
Global Positioning System (GPS) . . . . . . . 134
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . . 135
Problems with Route Guidance . . . . . . . . 135
If the System Needs Service . . . . . . . . . . . 135
Map Data Updates . . . . . . . . . . . . . . . . . . . . . 135
Database Coverage Explanations . . . . . . . 136
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . 136
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 141
Bluetooth (Pairing and Using a
Phone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Apple CarPlay and Android Auto . . . . . . 146
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Trademarks and License Agreements
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
14430430) - 2021 - CRC - 9/9/20
Infotainment System 119
by model and require a complete working
electrical system, cell reception, and GPS
signal. An active connected plan is required.
Reference the SiriusXM user guide for use
and subscription information.
Radio Reception
Unplug electronic devices from the accessory
power outlets if there is interference or
static in the radio.
FM
FM signals only reach about 16 to 65 km (10
to 40 mi). Although the radio has a built-in
electronic circuit that automatically works to
reduce interference, some static can occur,
especially around tall buildings or hills,
causing the sound to fade in and out.
AM
The range for most AM stations is greater
than for FM, especially at night. The longer
range can cause station frequencies to
interfere with each other. Static can also
occur when things like storms and power
lines interfere with radio reception. When
this happens, try reducing the treble on the
radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with satellite
radio signals, causing the sound to fade in
and out. In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the SiriusXM
signal for a period of time. Some cellular
services may interfere with SXM reception
causing loss of signal.
Mobile Device Usage
Mobile device usage, such as making or
receiving calls, charging, or just having the
mobile device on may cause static
interference in the radio. Unplug the mobile
device or turn it off if this happens.
Multi-Band Antenna
The roof antenna is for AM, FM, SiriusXM
Satellite Radio, OnStar, and GPS (Global
Positioning System). Keep clear of
obstructions for clear reception. If the
vehicle has a sunroof, and it is open,
reception can also be affected.
Audio Players
Avoiding Untrusted Media Devices
When using media devices such as SD cards,
USB devices, and mobile devices, consider
the source. Untrusted media devices could
contain files that affect system operation or
performance. Avoid use if the content or
origin cannot be trusted.
USB Port
Audio stored on a USB device may be
listened to.
The vehicle may be equipped with two USB
ports on the center stack. These ports are
for data and charging. There may also be
two USB ports for charging only at the rear
of the center console.
Caution
To avoid vehicle damage, unplug all
accessories and disconnect all accessory
cables from the vehicle when not in use.
Accessory cables left plugged into the
vehicle, unconnected to a device, could be
damaged or cause an electrical short if
(Continued)
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
14430430) - 2021 - CRC - 9/9/20
342 OnStar
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for 10 days
without an ignition cycle. If the vehicle has
not been started for 10 days, OnStar can
contact Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders. A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0232. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
14430430) - 2021 - CRC - 9/9/20
Index 347
IndexA
Accessories and Modifications . . . . . . . . . . . 234
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . 190
Active Fuel Management . . . . . . . . . . . . . . . . . 191
Add-On Electrical Equipment . . . . . . . . . . . . . 232
Additional InformationOnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Additional Maintenance and Care . . . . . . . . 316
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . . . . . 23
Agreements Trademarks and License . . . . . . . . . . . . . . . 156
Air Cleaner/Filter, Engine . . . . . . . . . . . . . . . . 243
Air Conditioning . . . . . . . . . . . . . . . . . . . . 164, 166
Air Filter, Passenger Compartment . . . . . . . 169
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
How Does an Airbag Restrain? . . . . . . . . . . 38
Passenger Sensing System . . . . . . . . . . . . . . 39
What Makes an Airbag Inflate? . . . . . . . . . 37
What Will You See after an AirbagInflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
When Should an Airbag Inflate? . . . . . . . . 37
Where Are the Airbags? . . . . . . . . . . . . . . . . 36
Airbags Adding Equipment to the Vehicle . . . . . . . 43
Passenger Status Indicator . . . . . . . . . . . . . . 86 Airbags (cont'd)
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . . 86
Servicing Airbag-Equipped Vehicles . . . . . . 42
System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 14
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 267
All-Terrain Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 267
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Antenna
Multi-band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Antilock Brake System (ABS) . . . . . . . . . . . . . 202
Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304
Apple CarPlay and Android Auto . . . . . . . . . 146
Assistance Program, Roadside . . . . . . . . . . . . 330
Assistance Systems for Parking and Backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Audio
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Automatic Climate Control System . . . . . . . . . . . . . . . . 166
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Headlamp System . . . . . . . . . . . . . . . . . . . . . 103
Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Transmission Fluid . . . . . . . . . . . . . . . . . . . . . 243