
GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
14430430) - 2021 - CRC - 9/9/20
Driving and Operating 197
Turn the Tow/Haul Mode on and off by
pressing the button on the center stack.
When the Tow/Haul Mode is enabled, a
light on the instrument cluster will come on.
SeeTow/Haul Mode Light 090 and
Hill and Mountain Roads 0178.
Also see “Tow/Haul Mode” underTowing
Equipment 0224.
If the vehicle has a diesel engine, the Tow/
Haul button activates the exhaust brake
system simultaneously. See “Exhaust Brake”
in the Duramax diesel supplement.
Drive Systems
Four-Wheel Drive
If equipped, four-wheel drive engages the
front axle for extra traction.
Caution
Do not drive on clean, dry pavement in 4
m, or 4nfor an extended period of time.
These conditions may cause:
.Overheating.
.Oil leakage.
.Damage to internal and external
components of the front axle.
.Premature wear on the vehicle’s
powertrain.
Driving on clean, dry pavement in 4
mor 4
nmay:
.Cause a vibration to be felt in the
steering system.
.Cause tires to wear faster.
.Cause additional driveline noise.
{Warning
If equipped with four-wheel drive, the
vehicle will be free to roll if the transfer
case is in N (Neutral), even when the shift
lever is in P (Park). You or someone else
could be seriously injured. Be sure the
transfer case is in a drive gear —2
m, 4m,
(Continued)
Warning (Continued)
or 4n— or set the parking brake before
placing the transfer case in N (Neutral).
See Shifting Into Park 0190.
Caution
Extended high-speed operation in 4n
may damage or shorten the life of the
drivetrain.
Engagement noise and bump when shifting
between 4
nand 4mor from N (Neutral),
with the engine running, is normal.
Shifting into 4
nwill turn Traction Control
and StabiliTrak/Electronic Stability Control
(ESC) off. See Traction Control/Electronic
Stability Control 0204.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
14430430) - 2021 - CRC - 9/9/20
222 Driving and Operating
3. Add the weight of all passengers.
4. Add the weight of all cargo in thevehicle.
5. Add the weight of hitch hardware such as a draw bar, ball, load equalizer bars,
or sway bars.
6. Add the weight of any accessories or aftermarket equipment added to the
vehicle.
The resulting weight cannot exceed the
GCWR for the vehicle.
The gross combined weight can also be
confirmed by weighing the truck and trailer
on a public scale. The truck and trailer
should be loaded for the trip with
passengers and cargo.
Gross Vehicle Weight Rating (GVWR)
For information about the vehicle's
maximum load capacity, see Vehicle Load
Limits 0180. When calculating the GVWR
with a trailer attached, the trailer tongue
weight must be included as part of the
weight the vehicle is carrying.
Maximum Trailer Weight
The maximum trailer weight rating is
calculated assuming the tow vehicle has a
driver, a front seat passenger, and all
required trailering equipment. This value
represents the heaviest trailer the vehicle
can tow, but it may be necessary to reduce the trailer weight to stay within the GCWR,
GVWR, maximum trailer tongue load,
or GAWR-RR for the vehicle.
Use the tow rating chart to determine how
much the trailer can weigh, based on the
vehicle model, powertrain and trailering
options.
Weights listed apply for conventional trailers
unless otherwise noted.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
14430430) - 2021 - CRC - 9/9/20
Vehicle Care 263
FusesUsage
F43 Not used
F44 –
F45 Vaccuum pump
F46 Engine control module 2 F47 Mid park phase lock/ Active fuel
management/Engine oil
and canister purge
solenoid(s)/Oxygen
sensor
F48 Fog lamps
F49 –
F50 Trailer parking lamps F51 Horn
F52 –
F53 –
F54 –
F55 –
F56 Washer pump F57 –
F58 – Fuses
Usage
F59 –
F60 Mirrors defogger F61 –
F62 Canister vent solenoid
F63 –
F64 Trailer reverse lamp F65 Left trailer stoplamp/ Turn signal lamps
F66 Right trailer stoplamp/ Turn signal lamps
F67 Electric power steering
F68 –
F69 Battery regulated voltage control
F70 –
F71 –
F72 –
F73 –
F74 Generator F75 – Relays
Usage
K1 Air conditioning clutch
K2 Starter
K3 –
K4 Wipers speed K5 Wipers control
K6 Cargo lamp/Bed lighting K7 Powertrain
K8 –
K9 –
K10 –
K11 Center high-mounted stoplamp
K12 –
K13 Vacuum pump
K14 Trailer parking lamps K15 Run/Crank
K16 –
K17 Rear window defogger

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
14430430) - 2021 - CRC - 9/9/20
330 Customer Information
H:Manage your profile and payment
information. View your GM Rewards Card
earnings and My GMC Rewards points.
F: Chat live with online help
representatives.
Visit my.gmc.com and create an account
today.
GMC Owner Centre (Canada)
mygmccanada.ca
Visit the GMC Owner Centre at
mygmccanada.ca (English) or
my.gmccanada.ca (French) to access similar
benefits to the U.S. site.
GM Mobility Reimbursement
Program
This program is available to qualified
applicants for cost reimbursement, up to
certain limits, of eligible aftermarket adaptive equipment required for the vehicle,
such as hand controls or a wheelchair/
scooter lift for the vehicle.
To learn about the GM Mobility program,
see www.gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has a
Mobility program. See www.gm.ca, or call
1-800-GM-DRIVE (800-463-7483) for details.
TTY users call 1-800-263-3830.
Roadside Assistance Program
For U.S.-purchased vehicles, call
1-888-881-3302; (Text Telephone (TTY):
1-888-889-2438).
For Canadian-purchased vehicles, call
1-800-268-6800.
Service is available 24 hours a day, 365 days
a year.
Calling for Assistance
When calling Roadside Assistance, have the
following information ready:
.Your name, home address, and home
telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the
vehicle
.Description of the problem
Coverage
Services are provided for the duration of the
vehicle's powertrain warranty.
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and GMC reserve the right to
make any changes or discontinue the
Roadside Assistance program at any time
without notification.
General Motors North America and GMC
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
14430430) - 2021 - CRC - 9/9/20
Customer Information 331
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest GMC dealer
for warranty service, or if the vehicle was
in a crash and cannot be driven.
Assistance is not given when the vehicle
is stuck in the sand, mud, or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to 7 L.
Diesel fuel delivery may be restricted.
Propane and other fuels are not provided
through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner’s responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
14430430) - 2021 - CRC - 9/9/20
332 Customer Information
If the vehicle cannot be scheduled into the
service department immediately, keep
driving it until it can be scheduled for
service, unless, of course, the problem is
safety related. If it is, please call your
dealership, let them know this, and ask for
instructions.
If your dealer requests you to bring the
vehicle for service, you are urged to do so
as early in the work day as possible to
allow for same-day repair.
Courtesy Transportation Program
To enhance your ownership experience, we
and our participating dealers are proud to
offer Courtesy Transportation, a customer
support program for vehicles with the
Bumper-to-Bumper (Base Warranty Coverage
period in Canada), extended powertrain,
and/or hybrid-specific warranties in both the
U.S. and Canada.
Several Courtesy Transportation options are
available to assist in reducing inconvenience
when warranty repairs are required.
Courtesy Transportation is not a part of the
New Vehicle Limited Warranty. A separate
manual entitled“Limited Warranty and Owner Assistance Information”
furnished
with each new vehicle provides detailed
warranty coverage information.
Transportation Options
Warranty service can generally be
completed while you wait. However, if you
are unable to do so, your dealer may offer
the following transportation options:
Shuttle Service
This includes one-way or round-trip shuttle
service within reasonable time and distance
parameters of your dealer's area.
Public Transportation or Fuel Reimbursement
If overnight warranty repairs are needed,
and public transportation is used, the
expense must be supported by original
receipts and within the maximum amount
allowed by GM. If U.S. customers arrange
their own transportation, limited
reimbursement for reasonable fuel expenses
may be available. Claim amounts should
reflect actual costs and be supported by
original receipts. See your dealer for
information. Courtesy Rental Vehicle
For an overnight warranty repair, the dealer
may provide an available courtesy rental
vehicle or provide for reimbursement of a
rental vehicle. Reimbursement is limited and
must be supported by original receipts as
well as a signed and completed rental
agreement and meet state/provincial, local,
and rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements, insurance
coverage, credit card, etc. Additional fees
such as fuel, rental vehicle insurance, taxes,
levies, usage fees, excessive mileage,
or rental usage beyond the completion of
the repair are also your responsibility.
It may not be possible to provide a like
vehicle as a courtesy rental.
Additional Program Information
All program options, such as shuttle service,
may not be available at every dealer.
Contact your dealer for specific availability.
General Motors reserves the right to
unilaterally modify, change, or discontinue
Courtesy Transportation at any time and to
resolve all questions of claim eligibility
pursuant to the terms and conditions
described herein at its sole discretion.