GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
10 Keys, Doors, and Windows
To customize the doors to automatically lock
when exiting the vehicle, see“Remote Lock,
Unlock, Start” underVehicle Personalization
0 123.
Temporary Disable of Passive Locking
Temporarily disable passive locking by
pressing and holding
Kon the interior door
switch with a door open for at least
four seconds, or until three chimes are
heard. Passive locking will then remain
disabled until
Qon the interior door is
pressed, or until the vehicle is turned on.
Remote Left in Vehicle Alert
When the vehicle is turned off and an RKE
transmitter is left in the vehicle, the horn
will chirp three times after all doors are
closed. To turn on or off, see Vehicle
Personalization 0123.
Remote No Longer in Vehicle Alert
If the vehicle is on with a door open, and
then all doors are closed, the vehicle will
check for RKE transmitters inside. If an RKE
transmitter is not detected, the Driver
Information Center (DIC) will display NO
REMOTE DETECTED and the horn will chirp
three times. This occurs only once each time
the vehicle is driven. To turn on or off, see
Vehicle Personalization
0 123.
Keyless Liftgate Opening
Press the touch pad on the liftgate handle
to open the liftgate if the RKE transmitter is
within 1 m (3 ft).
Key Access
To access a vehicle with a dead transmitter
battery, see Door Locks015.Programming Transmitters to the Vehicle
Only RKE transmitters programmed to the
vehicle will work. If a transmitter is lost or
stolen, a replacement can be purchased and
programmed through your dealer. The
vehicle can be reprogrammed so that lost or
stolen transmitters no longer work. Each
vehicle can have up to eight transmitters
matched to it.
Programming with Recognized Transmitters
A new transmitter can be programmed to
the vehicle when there are two recognized
transmitters.
To program, the vehicle must be off and all
of the transmitters, both currently
recognized and new, must be with you. 1. Place the two recognized transmitters in
the cupholder.
2. Remove the key lock cylinder cap on the driver door handle. See Door Locks015.
Insert the vehicle key of the new
transmitter into the key lock cylinder on
the driver door handle and turn the key,
counterclockwise, to the unlock position
five times within 10 seconds.
The DIC displays READY FOR REMOTE #3,
4, ETC.
3. Place the new transmitter into the
transmitter pocket. The transmitter
pocket is under the liner on the bottom
of the center console storage area. Lift
up the liner and set it aside.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
16 Keys, Doors, and Windows
Driver Door Key Lock Cylinder Access (In
Case of Dead Battery)
To access the driver door key lock cylinder:1. Pull the door handle (1) to the open position and hold it open until cap
removal is complete.
2. Insert the key into the slot (3) on the bottom of the cap (2) and lift the key
upward.
3. Move the cap (2) rearward and remove.
4. Use the key in the cylinder.
To replace the cap: 1. Pull the door handle (1) to the open position and hold it open until cap
installation is complete.
2. Insert the two tabs (6) at the back of thecap between the seal (5) and the metal
base (4).3. Slide the cap forward and press theforward edge to install the cap in place.
4. Release the door handle.
5. Check that the cap is secure.
Free-Turning Locks
The door key lock cylinder turns freely when
either the wrong key is used, or the correct
key is not fully inserted. The free-turning
door lock feature prevents the lock from
being forced open. To reset the lock, turn it
to the vertical position with the correct key
fully inserted. Remove the key and insert it
again. If this does not reset the lock, turn
the key halfway around in the cylinder and
repeat the reset procedure.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
334 Vehicle Care
{Warning
Fans or other moving engine parts can
injure you badly. Keep your hands away
from moving parts once the engine is
running.
5. Connect one end of the red positive (+) cable to the positive (+) terminal on the
discharged battery.
6. Connect the other end of the red positive (+) cable to the positive (+)
terminal of the good battery.
7. Connect one end of the black negative (–) cable to the negative (–)
terminal of the good battery.
8. Connect the other end of the black negative (–) cable to the remote
negative (–) terminal on the driver side
shock tower for the discharged battery.
9. Start the engine in the vehicle with the good battery and run the engine at idle
speed for at least four minutes.
10. Try to start the vehicle that had the dead battery. If it will not start after a
few tries, it probably needs service.
Caution
If the jumper cables are connected or
removed in the wrong order, electrical
shorting may occur and damage the
vehicle. The repairs would not be covered
by the vehicle warranty. Always connect
and remove the jumper cables in the
correct order, making sure that the cables
do not touch each other or other metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it to idle
for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled vehicle may
cause damage. The damage would not be
covered by the vehicle warranty. Do not
lash or hook to suspension components.
Use the proper straps around the tires to
secure the vehicle. Do not drag a locked
(Continued)
Caution (Continued)
wheel/tire. Use tire skates or dollies
under any locked wheel/tire while
loading the vehicle. Do not use a sling
type lift to tow the vehicle. This could
damage the vehicle.
Caution
Improper use of the tow eye can damage
the vehicle. If equipped, use the tow eye
to load a disabled vehicle onto a flatbed
tow truck from a flat road surface, or to
move the vehicle a short distance. Use
caution and low speeds. The transmission
must be in (N) Neutral when moving the
vehicle.
GM recommends a flatbed tow truck to
transport a disabled vehicle. Use ramps to
help reduce approach angles, if necessary.
A towed vehicle should have its drive wheels
off the ground. Contact Roadside Assistance
or a professional towing service if the
disabled vehicle must be towed.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
Customer Information 367
Coverage
Services are provided for the duration of the
vehicle's powertrain warranty.
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and GMC reserve the right to
make any changes or discontinue the
Roadside Assistance program at any time
without notification.
General Motors North America and GMC
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway:
Tow to the nearest GMC dealer
for warranty service, or if the vehicle was
in a crash and cannot be driven.
Assistance is not given when the vehicle
is stuck in the sand, mud, or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to 7 L.
Propane and other fuels are not provided
through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been