GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
200 Driving and Operating
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Recommended Fuel . . . . . . . . . . . . . . . . . . . . 253
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 254
Fuels in Foreign Countries . . . . . . . . . . . . . 254
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . 254
Filling the Tank . . . . . . . . . . . . . . . . . . . . . . . . 254
Filling a Portable Fuel Container . . . . . . . 256
Trailer Towing
General Towing Information . . . . . . . . . . . 256
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . . . . . 256
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . . 259
Towing Equipment . . . . . . . . . . . . . . . . . . . . 262
Trailer Sway Control (TSC) . . . . . . . . . . . . . 265
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . 266
Driving Information
Driving for Better Fuel Economy
Driving habits can affect fuel mileage. Here
are some driving tips to get the best fuel
economy possible.
.Set the climate controls to the desired
temperature after the engine is started,
or turn them off when not required.
.On AWD vehicles, see Driver Mode Control
0 228.
.Avoid fast starts and accelerate smoothly.
.Brake gradually and avoid abrupt stops.
.Avoid idling the engine for long periods
of time.
.When road and weather conditions are
appropriate, use cruise control.
.Always follow posted speed limits or
drive more slowly when conditions
require.
.Keep vehicle tires properly inflated.
.Combine several trips into a single trip.
.Replace the vehicle's tires with the same
TPC Spec number molded into the tire's
sidewall near the size.
.Follow recommended scheduled
maintenance.
Distracted Driving
Distraction comes in many forms and can
take your focus from the task of driving.
Exercise good judgment and do not let other
activities divert your attention away from
the road. Many local governments have
enacted laws regarding driver distraction.
Become familiar with the local laws in
your area.
To avoid distracted driving, keep your eyes
on the road, keep your hands on the
steering wheel, and focus your attention on
driving.
.Do not use a phone in demanding driving
situations. Use a hands-free method to
place or receive necessary phone calls.
.Watch the road. Do not read, take notes,
or look up information on phones or
other electronic devices.
.Designate a front seat passenger to
handle potential distractions.
.Become familiar with vehicle features
before driving, such as programming
favorite radio stations and adjusting
climate control and seat settings. Program
all trip information into any navigation
device prior to driving.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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Driving and Operating 213
Caution (Continued)
.Avoid making hard stops for the first
300 km (200 mi) or so. During this
time the new brake linings are not yet
broken in. Hard stops with new linings
can mean premature wear and earlier
replacement. Follow this breaking-in
guideline every time you get new
brake linings.
Following break-in, engine speed and load
can be gradually increased.
Ignition Positions
The vehicle has an electronic keyless ignition
with pushbutton start. The Remote Keyless Entry (RKE) transmitter
must be in the vehicle for the system to
operate. If the pushbutton start is not
working, the vehicle may be near a strong
radio antenna signal causing interference to
the Remote Keyless Entry (RKE) system. See
Remote Keyless Entry (RKE) System
Operation
07.
To shift out of P (Park), the vehicle must be
on and the brake pedal must be applied.
Stopping the Engine/LOCK/OFF (No Indicator
Lights) : When the vehicle is stopped, press
ENGINE START/STOP once to turn the
engine off.
If the vehicle is in P (Park), the ignition will
turn off, and Retained Accessory Power (RAP)
will remain active. See Retained Accessory
Power (RAP) 0217.
If the vehicle is in R (Reverse), D (Drive) or
L (Low), the vehicle will shift to P (Park), the
ignition will turn off, and Retained Accessory
Power (RAP) will remain active. If the vehicle
is in N (Neutral), the ignition will return to
ACC/ACCESSORY and display the message
SHIFT TO PARK in the Driver Information
Center (DIC). When the vehicle is shifted
into P (Park), the ignition will turn off. Do not turn the engine off when the vehicle
is moving. This will cause a loss of power
assist in the brake and steering systems and
disable the airbags.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady pressure. Do not pump the brakes repeatedly. This
may deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the vehicle is moving.
After shifting to N (Neutral), firmly apply
the brakes and steer the vehicle to a
safe location.
3. Come to a complete stop and shift to P (Park).
4. Set the parking brake. See Electric
Parking Brake 0224. And press ENGINE
START/STOP to turn the vehicle off.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, only shut the
vehicle off in an emergency.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
232 Driving and Operating
to brake or shift to a lower gear to keep
your speed down. If the brake pedal is
applied, cruise control disengages.
Ending Cruise Control
There are four ways to end cruise control:
.Step lightly on the brake pedal.
.Press*.
.Shift the transmission to N (Neutral).
.PressJ.
Erasing Speed Memory
The cruise control set speed is erased from
memory if
Jis pressed or if the ignition is
turned off.
Adaptive Cruise Control
(Advanced)
If equipped with Adaptive Cruise Control
(ACC), it allows the driver to select the
cruise control set speed and following gap.
Read this entire section before using this
system. The following gap is the following
time between your vehicle and a vehicle
detected directly ahead in your path,
moving in the same direction. If no vehicle
is detected in your path, ACC works like regular cruise control. ACC uses camera and
radar sensors. See
Radio Frequency
Statement 0371.
If a vehicle is detected in your path, ACC can
apply acceleration or limited, moderate
braking to maintain the selected following
gap. To disengage ACC, apply the brake.
If ACC is controlling your vehicle speed
when the Traction Control System (TCS) or
StabiliTrak/Electronic Stability Control (ESC)
system activates, the ACC may automatically
disengage. See Traction Control/Electronic
Stability Control 0226. When road
conditions allow ACC to be safely used, the
ACC can be turned back on.
Disabling the TCS or StabiliTrak/ESC system
will disengage and prevent engagement
of ACC.
ACC can reduce the need for you to
frequently brake and accelerate, especially
when used on expressways, freeways, and
interstate highways. When used on other
roads, you may need to take over the
control of braking or acceleration more
often.
{Warning
ACC has limited braking ability and may
not have time to slow the vehicle down
enough to avoid a collision with another
vehicle you are following. This can occur
when vehicles suddenly slow or stop
ahead, or enter your lane. Also see
“Alerting the Driver” in this section.
Complete attention is always required
while driving and you should be ready to
take action and apply the brakes. See
Defensive Driving 0201.
{Warning
ACC will not detect or brake for children,
pedestrians, animals, or other objects.
Do not use ACC when:
.On winding and hilly roads or when
the sensors are blocked by snow, ice,
or dirt. The system may not detect a
vehicle ahead. Keep the entire front of
the vehicle clean.
.Visibility is low, such as in fog, rain,
or snow conditions. ACC performance
is limited under these conditions.
(Continued)
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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Vehicle Care 311
Caution
Tire sealant materials are not all the
same. A non-approved tire sealant could
damage the TPMS sensors. TPMS sensor
damage caused by using an incorrect tire
sealant is not covered by the vehicle
warranty. Always use only the GM
approved tire sealant available through
your dealer or included in the vehicle.
Factory-installed Tire Inflator Kits use a
GM-approved liquid tire sealant. Using
non-approved tire sealants could damage the
TPMS sensors. See Tire Sealant and
Compressor Kit 0320 for information
regarding the inflator kit materials and
instructions.
TPMS Malfunction Light and Message
The TPMS will not function properly if one
or more of the TPMS sensors are missing or
inoperable. When the system detects a
malfunction, the low tire pressure warning
light flashes for about one minute and then
stays on for the remainder of the ignition
cycle. A DIC warning message also displays.
The malfunction light and DIC warning
message come on at each ignition cycle until the problem is corrected. Some of the
conditions that can cause these to come
on are:
.One of the road tires has been replaced
with the spare tire. The spare tire does
not have a TPMS sensor. The malfunction
light and DIC message should go off after
the road tire is replaced and the sensor
matching process is performed
successfully. See
“TPMS Sensor Matching
Process” later in this section.
.The TPMS sensor matching process was
not done or not completed successfully
after rotating the tires. The malfunction
light and the DIC message should go off
after successfully completing the sensor
matching process. See "TPMS Sensor
Matching Process" later in this section.
.One or more TPMS sensors are missing or
damaged. The malfunction light and the
DIC message should go off when the
TPMS sensors are installed and the sensor
matching process is performed
successfully. See your dealer for service.
.Replacement tires or wheels do not match
the original equipment tires or wheels.
Tires and wheels other than those recommended could prevent the TPMS
from functioning properly. See
Buying
New Tires 0315.
.Operating electronic devices or being near
facilities using radio wave frequencies
similar to the TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning properly it
cannot detect or signal a low tire pressure
condition. See your dealer for service if the
TPMS malfunction light and DIC message
come on and stay on.
Tire Fill Alert (If Equipped)
This feature provides visual and audible
alerts outside the vehicle to help when
inflating an underinflated tire to the
recommended cold tire pressure.
When the low tire pressure warning light
comes on: 1. Park the vehicle in a safe, level place.
2. Set the parking brake firmly.
3. Place the vehicle in P (Park).
4. Add air to the tire that is underinflated. The turn signal lamp will flash.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
372 Customer Information
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153); go
tohttp://www.safercar.gov; or
write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other information
about motor vehicle safety from
http://www.safercar.gov
.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe
that the vehicle has a safety defect,
notify Transport Canada immediately,
and notify General Motors of Canada
Company. Call Transport Canada at
1-800-333-0510; go to:
www.tc.gc.ca/recalls (English)
www.tc.gc.ca/rappels (French) or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and Recalls
Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, notify
General Motors.
In the U.S., call 1-800-462-8782, or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:
General Motors of Canada Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7In Mexico, call 800-466-0812 or
800-466-0801.
In other Central America and Caribbean
Countries, call 52-555-901-2369.
Vehicle Data Recording and
Privacy
The vehicle has a number of computers that
record information about the vehicle’s
performance and how it is driven or used.
For example, the vehicle uses computer
modules to monitor and control engine and
transmission performance, to monitor the
conditions for airbag deployment and
deploy them in a crash, and, if equipped, to
provide antilock braking to help the driver
control the vehicle. These modules may
store data to help the dealer technician
service the vehicle or to help GM improve
safety or features. Some modules may also
store data about how the vehicle is
operated, such as rate of fuel consumption
or average speed. These modules may retain
personal preferences, such as radio presets,
seat positions, and temperature settings.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
OnStar 377
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar
services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar
—such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash, or wireless
phone network congestion or jamming —
may prevent service.
See Radio Frequency Statement 0371.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Locate a gas station with an attendant to
pump gas.
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
dealer-installed TTY system can provide
in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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378 OnStar
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for 10 days
without an ignition cycle. If the vehicle has
not been started for 10 days, OnStar can
contact Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders. A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0266. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-14608671) - 2021 - CRC - 10/26/20
Index 391
Replacement PartsAirbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Replacing Airbag System . . . . . . . . . . . . . . . . . . 64
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Replacing Seat Belt System Parts after
a Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Reporting Safety Defects Canadian Government . . . . . . . . . . . . . . . . . 372
General Motors . . . . . . . . . . . . . . . . . . . . . . . . 372
U.S. Government . . . . . . . . . . . . . . . . . . . . . . . . 371
Restraints Where to Put . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Retained Accessory Power (RAP) . . . . . . . . . . 217
Reverse Tilt Mirrors . . . . . . . . . . . . . . . . . . . . . . . 28
Roads Driving, Wet . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Roadside Assistance Program . . . . . . . . . . . . 366
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Roof Rack System . . . . . . . . . . . . . . . . . . . . . . . . . 88
Rotation, Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Routing, Engine Drive Belt . . . . . . . . . . . . . . . 362
Running the Vehicle While Parked . . . . . . . 220S
Safety Defects Reporting Canadian Government . . . . . . . . . . . . . . . . . 372
General Motors . . . . . . . . . . . . . . . . . . . . . . . . 372
U.S. Government . . . . . . . . . . . . . . . . . . . . . . . . 371
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Safety System Check . . . . . . . . . . . . . . . . . . . . . .53
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Scheduling Appointments . . . . . . . . . . . . . . . . 368
Sealant Kit, Tire . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
How to Wear Seat Belts Properly . . . . . . . 48
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . 50
Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Replacing after a Crash . . . . . . . . . . . . . . . . . 53
Use During Pregnancy . . . . . . . . . . . . . . . . . . 52
Seats
Adjustment, Front . . . . . . . . . . . . . . . . . . . . . . 37
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . 35
Heated and Ventilated Front . . . . . . . . . . . . 41
Heated, Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Lumbar Adjustment, Front . . . . . . . . . . . . . . 38
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Power Adjustment, Front . . . . . . . . . . . . . . . 37
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . 38 Seats (cont'd)
Third Row Seat . . . . . . . . . . . . . . . . . . . . . . . . . 46
Securing Child Restraints . . . . . . . . . . . . . . 78, 80
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Vehicle Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198 Accessories and Modifications . . . . . . . . . 268
Doing Your Own Work . . . . . . . . . . . . . . . . . 269
Maintenance Records . . . . . . . . . . . . . . . . . . 357
Maintenance, General Information . . . . . 345
Parts Identification . . . . . . . . . . . . . . . . . . . . . 358
Scheduling Appointments . . . . . . . . . . . . . . 368
Service Electric Parking Brake Light . . . . . . 109
Services
Special Application . . . . . . . . . . . . . . . . . . . . . 351
Servicing System . . . . . . . . . . . . . . . . . . . . . . . . 162
Servicing the Airbag . . . . . . . . . . . . . . . . . . . . . . 63
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Out of Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . 250
Signals, Turn and Lane-Change . . . . . . . . . . . .134
Software Updates . . . . . . . . . . . . . . . . . . . . . . . . 144