GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
Infotainment System 177
.Tutorial Mode: Touch Off or On to
provide tutorial feedback on the display.
.Allow Prompt Interruptions: This setting
controls whether voice commands can be
spoken before voice prompts finish. Turn
this on to speak commands without
hearing the full prompt. Speaking while
the prompt is still playing will
immediately stop playing the current
prompt and recognize your command.
Background noise may cause accidental
interruptions. Touch Off or On.
Favorites
Touch and the following may display:
.Manage Favorites: Touch to display a list
of Audio, Phone, and Navigation favorites.
Favorites can be moved, renamed,
or deleted.
To move, touch and hold the favorite, and
then drag up or down to rearrange the
position.
.Set Number of Audio Favorites: Touch to
select how many favorites pages can be
viewed from the audio application. The
Auto setting will automatically adjust this
number based on the number of favorites
you have saved. Touch Auto, 5, 10, 15, 20,
25, 30, 35, or 40. Updates
If equipped, the vehicle can download and
install select software updates over a
wireless connection. The system will prompt
for certain updates to be downloaded and
installed. There is also an option to check
for updates manually.
To manually check for updates, touch
Settings on the Home Page and select the
System tab. Go to the Vehicle Software
section and touch Updates. Follow the
on-screen prompts. The steps to check for,
download, and install updates may vary by
vehicle.
The vehicle can be used normally during the
software download. Once the download is
complete, there may be a prompt to accept
the installation of the update upon the next
ignition cycle or the next time the vehicle is
shifted into P (Park). For most updates, the
vehicle will be disabled and cannot be driven
during the installation. The system will
deliver messages indicating success or error
during and after the download and
installation processes.
Downloading Over-the-Air vehicle software
updates requires Internet connectivity, which
can be accessed through the vehicle’s
built-in 4G LTE connection, if equipped and active. If required, data plans are provided
by a third party. Optionally, a secure Wi-Fi
hotspot such as a compatible mobile device
hotspot, home hotspot, or public hotspot
can be used. Applicable data rates may
apply.
To connect the infotainment system to a
secured mobile device hotspot, home
hotspot, or public hotspot, touch Settings on
the Home Page, select the System tab,
followed by Wi-Fi Networks. Select the
appropriate Wi-Fi network, and follow the
on-screen prompts. Download speeds
may vary.
On most compatible mobile devices,
activation of the Wi-Fi hotspot is in the
Settings menu under Mobile Network
Sharing, Personal Hotspot, Mobile Hotspot,
or similar.
Availability of Over-the-Air software updates
varies by vehicle and country. Features are
subject to change. For more information on
this feature, see my.gmc.com/learn.
Preferences
Touch the controls on the infotainment
display to disable or enable the download of
new updates in the background.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
180 Infotainment System
.Active Call View: Shows active call display
when answering a call.
Touch the controls on the infotainment
display to disable or enable.
.Privacy: Only show call alerts in the
instrument cluster.
Touch Off or On.
.Sort Contacts: Touch to sort by first or
last name.
.Re-sync Device Contacts:
This allows the device contacts to re-sync
if you are having difficulty accessing all of
the contacts on your cell phone.
.Delete All Vehicle Contacts: Touch to
delete all vehicle stored contacts.
.OnStar Phone TTY Mode: This enables
OnStar cell phone TTY mode.
Touch Disable or Enable.
Vehicle
This menu allows adjustment of different
vehicle features. SeeVehicle Personalization
0 123.
Personal
If equipped, this menu allows adjustment of
different user profile settings. See “Users”in
Using the System 0141 for information on
setting up user profiles.
The menu may contain the following:
Name
Touch to edit your user name that will be
displayed in the vehicle.
Vehicle Account Information
Touch to view the vehicle account
information and to change the account
password.
An “unverified user account” pop-up will
display until the account information
verification process has been completed on
the Internet. Check your registered e-mail
account for an activation e-mail to complete
the verification process.
Profile Picture
Touch to choose or change your profile
picture.
Profile Identifiers
Touch to have the vehicle recognize the
identifier you choose. Touch Vehicle Key 1 and/or Vehicle Key 2.
If the Remote Key is lost or stolen, see your
dealer.
Security
Touch to have your profile secured with a
Personal Identification Number (PIN).
Touch No or Yes.
Vehicle Name
Touch to edit your vehicle name.
Vehicle Account
Touch to view the vehicle account
information and to change the account
password.
Delete Profile
Touch to remove the profile from the
vehicle.
Touch Remove or Cancel.
Teen Driver
If equipped, this allows multiple keys to be
registered for beginner drivers to encourage
safe driving habits. When the vehicle is
started with a Teen Driver key, it will
automatically activate certain safety
systems, allow setting of some features, and
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
194 Climate Controls
To improve fuel efficiency and to cool the
vehicle faster, recirculation may be
automatically selected in warm weather.
The recirculation light will not come on
when automatically controlled. Press
@to
manually select recirculation; press it again
to select outside air.
Do not cover the solar sensor on the top of
the instrument panel near the windshield.
This sensor regulates air temperature based
on sun load. See “Sensors”later in this
section.
Manual Operation
O: Press to turn the climate control system
on or off. When the system is off, outside
air will be prevented from entering the
vehicle. When the system is on, a button is
pressed, or knob is turned, the climate
control system will turn on and deliver
airflow per the current setting.
9: Turn clockwise or counterclockwise to
increase or decrease the fan speed. Press the
knob to turn the fan off.
Press AUTO to return to automatic
operation. Driver and Passenger Temperature Control :
The temperature can be adjusted separately
for the driver and passenger.
Turn the knob clockwise or counterclockwise
to increase or decrease the driver or
passenger temperature setting.
SYNC :
Press to link the passenger and rear
climate temperature settings, if equipped, to
the driver setting. The SYNC indicator light
will turn on. When the passenger or rear
climate temperature settings are adjusted,
the SYNC indicator light is off.
The driver side or passenger side
temperature display shows the temperature
setting increasing or decreasing.
Air Delivery Mode Control : Press
Y,\,
[, or-to change the direction of the
airflow. An indicator light comes on in the
selected mode button.
Changing the mode cancels the automatic
operation and the system goes into manual
mode. Press AUTO to return to automatic
operation.
Y: Air is directed to the instrument panel
outlets.
\: Air is divided between the instrument
panel and floor outlets. Some air is directed
toward the windshield and side window
outlets.
[: Air is directed to the floor outlets,
with some to the windshield, side window
outlets, and second row floor outlets.
-: This mode clears the windows of fog or
moisture. Air is directed to the windshield,
floor outlets, and side window vents. The
system automatically forces outside air into
the vehicle and the air conditioning
compressor will run, unless the outside
temperature is close to freezing.
0: Press to clear the windshield of fog or
frost more quickly. Air is directed to the
windshield and the side window vents. The
air conditioning compressor also comes on,
unless the outside temperature is below
freezing.
Do not drive the vehicle until all windows
are clear.
See Air Vents 0197.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
Driving and Operating 199
Driving and Operating
Driving Information
Driving for Better Fuel Economy . . . . . . 200
Distracted Driving . . . . . . . . . . . . . . . . . . . . . 200
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . 201
Impaired Driving . . . . . . . . . . . . . . . . . . . . . . . 201
Control of a Vehicle . . . . . . . . . . . . . . . . . . . 201
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 203
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 203
Off-Road Driving . . . . . . . . . . . . . . . . . . . . . . . 203
Driving on Wet Roads . . . . . . . . . . . . . . . . . 207
Hill and Mountain Roads . . . . . . . . . . . . . . 207
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . 208
If the Vehicle Is Stuck . . . . . . . . . . . . . . . . . 209
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . 209
Starting and Operating
New Vehicle Break-In . . . . . . . . . . . . . . . . . . 212
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . 213
Starting the Engine . . . . . . . . . . . . . . . . . . . . 214
Stop/Start System . . . . . . . . . . . . . . . . . . . . . 215
Engine Heater . . . . . . . . . . . . . . . . . . . . . . . . . 216
Retained Accessory Power (RAP) . . . . . . . 217Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 217
Shifting out of Park . . . . . . . . . . . . . . . . . . . . 218
Parking over Things That Burn . . . . . . . . . 219
Active Fuel Management . . . . . . . . . . . . . . 219
Extended Parking . . . . . . . . . . . . . . . . . . . . . . 219
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 219
Running the Vehicle While Parked . . . . . 220
Automatic Transmission
Automatic Transmission . . . . . . . . . . . . . . . 220
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 223
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . 224
Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . . . 224
Brakes
Electric Brake Boost . . . . . . . . . . . . . . . . . . . 224
Antilock Brake System (ABS) . . . . . . . . . . 224
Electric Parking Brake . . . . . . . . . . . . . . . . . . 224
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . 226
Ride Control Systems
Traction Control/Electronic Stability
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Hill Descent Control (HDC) . . . . . . . . . . . . . 228
Driver Mode Control . . . . . . . . . . . . . . . . . . . 228
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . 230
Adaptive Cruise Control (Advanced) . . . . 232
Driver Assistance Systems
Driver Assistance Systems . . . . . . . . . . . . . 239
Assistance Systems for Parking or Backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Assistance Systems for Driving . . . . . . . . 245
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Automatic Emergency Braking (AEB) . . . 247
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Side Blind Zone Alert (SBZA) . . . . . . . . . . 250
Lane Change Alert (LCA) . . . . . . . . . . . . . . . 250
Lane Keep Assist (LKA) . . . . . . . . . . . . . . . . . 252
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
200 Driving and Operating
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Recommended Fuel . . . . . . . . . . . . . . . . . . . . 253
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 254
Fuels in Foreign Countries . . . . . . . . . . . . . 254
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . 254
Filling the Tank . . . . . . . . . . . . . . . . . . . . . . . . 254
Filling a Portable Fuel Container . . . . . . . 256
Trailer Towing
General Towing Information . . . . . . . . . . . 256
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . . . . . 256
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . . 259
Towing Equipment . . . . . . . . . . . . . . . . . . . . 262
Trailer Sway Control (TSC) . . . . . . . . . . . . . 265
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . 266
Driving Information
Driving for Better Fuel Economy
Driving habits can affect fuel mileage. Here
are some driving tips to get the best fuel
economy possible.
.Set the climate controls to the desired
temperature after the engine is started,
or turn them off when not required.
.On AWD vehicles, see Driver Mode Control
0 228.
.Avoid fast starts and accelerate smoothly.
.Brake gradually and avoid abrupt stops.
.Avoid idling the engine for long periods
of time.
.When road and weather conditions are
appropriate, use cruise control.
.Always follow posted speed limits or
drive more slowly when conditions
require.
.Keep vehicle tires properly inflated.
.Combine several trips into a single trip.
.Replace the vehicle's tires with the same
TPC Spec number molded into the tire's
sidewall near the size.
.Follow recommended scheduled
maintenance.
Distracted Driving
Distraction comes in many forms and can
take your focus from the task of driving.
Exercise good judgment and do not let other
activities divert your attention away from
the road. Many local governments have
enacted laws regarding driver distraction.
Become familiar with the local laws in
your area.
To avoid distracted driving, keep your eyes
on the road, keep your hands on the
steering wheel, and focus your attention on
driving.
.Do not use a phone in demanding driving
situations. Use a hands-free method to
place or receive necessary phone calls.
.Watch the road. Do not read, take notes,
or look up information on phones or
other electronic devices.
.Designate a front seat passenger to
handle potential distractions.
.Become familiar with vehicle features
before driving, such as programming
favorite radio stations and adjusting
climate control and seat settings. Program
all trip information into any navigation
device prior to driving.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
214 Driving and Operating
If the vehicle cannot be pulled over, and
must be shut off while driving, press and
hold ENGINE START/STOP for longer than
two seconds, or press twice in five seconds.
ACC/ACCESSORY (Amber Indicator Light) :
This mode allows some electrical accessories
to be used when the engine is off.
With the ignition off, pressing the button
one time without the brake pedal applied
will place the ignition system in ACC/
ACCESSORY.
The ignition will switch from ACC/
ACCESSORY to off after five minutes to
prevent battery rundown.
ON/RUN/START (Green Indicator Light) :This
mode is for driving and starting. With the
ignition off, and the brake pedal applied,
pressing the button once will place the
ignition system in ON/RUN/START. Once
engine cranking begins, release the button.
Engine cranking will continue until the
engine starts. See Starting the Engine 0214.
The ignition will then remain in ON/RUN.
Service Mode
This power mode is available for service and
diagnostics, and to verify the proper
operation of the malfunction indicator lamp
as may be required for emission inspection purposes. With the vehicle off, and the
brake pedal not applied, pressing and
holding the button for more than
five seconds will place the vehicle in Service
Mode. The instruments and audio systems
will operate as they do in ON/RUN, but the
vehicle will not be able to be driven. The
engine will not start in Service Mode. Press
the button again to turn the vehicle off.
Starting the Engine
Shift the vehicle into P (Park) or N (Neutral).
To restart the engine when the vehicle is
already moving, use N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you could
damage the transmission. Shift to P (Park)
only when the vehicle is stopped.
Caution
If you add electrical parts or accessories,
you could change the way the engine
operates. Any resulting damage would
not be covered by the vehicle warranty.
See
Add-On Electrical Equipment 0266.
Starting Procedure
1. With the Keyless Access system, the RKE
transmitter must be in the vehicle. Press
ENGINE START/STOP with the brake pedal
applied. When the engine begins
cranking, let go of the button.
The idle speed will go down as the
engine gets warm. Do not race the
engine immediately after starting it.
If the RKE transmitter is not in the
vehicle, if there is interference, or if the
RKE battery is low, the Driver
Information Center (DIC) will display a
message.
Caution
Cranking the engine for long periods of
time, by trying to start the engine
immediately after cranking has ended,
can overheat and damage the cranking
motor, and drain the battery. Wait at
least 15 seconds between each try, to let
the cranking motor cool down.
2. If the engine does not start after five to 10 seconds, especially in very cold
weather (below −18 °C or 0 °F), it could
be flooded with too much gasoline. Try
pushing the accelerator pedal all the way
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
Driving and Operating 215
to the floor and holding it there as you
press ENGINE START/STOP, for up to a
maximum of 15 seconds. Wait at least
15 seconds between each try, to allow
the cranking motor to cool down. When
the engine starts, let go of the button
and the accelerator. If the vehicle starts
briefly but then stops again, do the
same thing. This clears the extra gasoline
from the engine. Do not race the engine
immediately after starting it. Operate
the engine and transmission gently until
the oil warms up and lubricates all
moving parts.
Stop/Start System
The Stop/Start system will shut off the
engine to help conserve fuel. It has
components designed for the increased
number of starts.
{Warning
The automatic engine Stop/Start feature
causes the engine to shut off while the
vehicle is still on. Do not exit the vehicle
before shifting to P (Park). The vehicle
may restart and move unexpectedly.
Always shift to P (Park), and then turn
the ignition off before exiting the vehicle.Auto Engine Stop/Start
When the brakes are applied and the vehicle
is at a complete stop, the engine may turn
off. When stopped, the tachometer displays
AUTO STOP. See
Tachometer0102. When
the brake pedal is released or the
accelerator pedal is pressed, the engine will
restart.
To maintain vehicle performance, other
conditions may cause the engine to
automatically restart before the brake pedal
is released.
Auto Stops may not occur and/or auto
restarts may occur because:
.The climate control settings require the
engine to be running to cool or heat the
vehicle interior.
.The vehicle battery charge is low.
.The vehicle battery has recently been
disconnected.
.Minimum vehicle speed has not been
reached since the last Auto Stop
.The accelerator pedal is pressed.
.The engine or transmission is not at the
required operating temperature.
.The outside temperature is not in the
required operating range.
.The transmission is shifted out of
D (Drive) to any gear other than P (Park).
.Tow/Haul Mode or other driver modes
have been selected.
.The vehicle is on a steep hill or grade.
.The driver door has been opened or driver
seat belt has been unbuckled.
.The hood has been opened.
.The Auto Stop has reached the maximum
allowed time.
Auto Stop/Start Disable Switch
The automatic engine Stop/Start feature can
be disabled and enabled by pressing
h.
Auto Stop/Start is enabled each time you
start the vehicle.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
216 Driving and Operating
When thehindicator is illuminated, the
system is enabled.
Engine Heater
The engine heater can provide easier
starting and better fuel economy during
engine warm-up in cold weather conditions
at or below −18 °C (0 °F). Vehicles with an
engine heater should be plugged in at least
four hours before starting. An internal
thermostat in the plug-end of the cord may
exist, which will prevent engine heater
operation at temperatures above
−18 °C (0 °F).
{Warning
Do not plug in the engine block heater
while the vehicle is parked in a garage or
under a carport. Property damage or
personal injury may result. Always park
the vehicle in a clear open area away
from buildings or structures.
To Use the Engine Heater
1. Turn off the engine.
2. Check the heater cord for damage. If it is damaged, do not use it. See your dealer
for a replacement. Inspect the cord for
damage yearly.
Base model shown 3. Remove the engine heater connector
cover by gently prying with a flat
blade tool.
4. Plug the heater cord into the connectorin the front fascia.
5. Plug the cord into a grounded 110-volt AC outlet that is protected by a ground
fault detection function.