
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
Infotainment System 163
updated periodically, provided that the map
information has changed and the vehicle has
a relevant service plan.
Over-the-Air-Vehicle Map Updates
If equipped, the infotainment system can
receive map updates over the air. Map
updates occur within a 161 km (100 mi)
radius around the home address on file. This
boundary will adjust over time based on
driving patterns. The vehicle uses a
Cloud-connected service to receive the date
and downloads it to the system’s onboard
SD card, if equipped. A data plan or
compatible mobile device hotspot is
required. The SD card is required for
navigation system function.
When a map update is available, a prompt
will appear on the infotainment display.
Once the update is accepted, it will
download and run in the background
without interruption any infotainment
functions. The download will carry over
ignition cycles, stopping and starting where
it left off. The updates can be set to
download automatically.See www.gmnavdisc.com for details on
ordering, purchasing, and installing a new or
replacement SD card. Features are subject to
change. For more information on this
feature, see my.gmc.com/learn.Database Coverage Explanations
Coverage areas vary with respect to the
level of map detail available for any given
area. Some areas feature greater levels of
detail than others. If this happens, it does
not mean there is a problem with the
system. As the map data is updated, more
detail can become available for areas that
previously had limited detail. See
Map Data
Updates 0162.
Voice Recognition
If equipped, voice recognition allows for
hands-free operation within the navigation,
audio, phone, and weather applications. This
feature can be started by pressing
gon the
steering wheel or touching
gon the
infotainment display. However, not all features within these areas
are supported by voice commands.
Generally, only complex tasks that require
multiple manual interactions to complete
are supported by voice commands.
For example, tasks that take more than one
or two touches, such as a song or artist to
play from a media device, would be
supported by voice commands. Other tasks,
like adjusting the volume or seeking up or
down, are audio features that are easily
performed by touching one or two options,
and are not supported by voice commands.
In general there are flexible ways to speak
commands for completing the tasks.
If your language supports it, try stating a
one-shot command, such as
“Directions to
address
while stating the address during the
command. Another example of a one-shot
Destination Entry command is, “Directions to
Place of Interest at
commands do not work, try saying, “Take
me to Place of Interest” or“Find address”
and the system will walk you through by
asking additional questions.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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164 Infotainment System
Hybrid Speech Recognition
If equipped, this feature helps distinguish
words by using Internet-based information
along with the system’s voice recognition
database. This allows you to speak more
naturally when using voice recognition.
Using Voice Recognition
Voice recognition becomes available once
the system has been initialized. This begins
when the ignition is turned on. Initialization
may take a few moments.1. Press
gon the steering wheel controls
to activate voice recognition.
2. The audio system mutes and the system plays a prompt.
3. Clearly speak one of the commands described in this section.
A voice recognition system prompt can
be interrupted while it is playing by
pressing
gagain.
Once voice recognition is started, both the
infotainment display and instrument cluster
show the selections and visual dialog
content. These displays can be turned on or
off in the Tutorial Mode under Settings
0 174. There are three voice prompt modes
supported:
.Informative verbal prompts: This type of
prompt will provide more information
regarding the supported actions.
.Short prompts: This type of prompt will
provide simple instructions about what
can be stated.
.Auto informative prompts: This type of
prompt plays during the first few speech
sessions, then automatically switches to
the short prompt after some experience
has been gained through using the
system.
If a command is not spoken, the voice
recognition system says a help prompt.
Prompts and Infotainment Displays
While a voice recognition session is active,
there may be corresponding options
showing on the displays. A selection can be
made by manually touching the option,
or by speaking the number for the option to
select. Manual interaction in the voice
recognition session is permitted. Interaction
during a voice session may be completed
entirely using voice commands while some
manual commands may expedite a task. If a
selection is made using a manual control, the voice recognition dialog will progress in
the same way as if the selection were made
using a voice command. Once the system
completes the task, or the session is
terminated, the voice recognition dialog
stops.
An example of this type of manual
intervention is touching an entry of a
displayed number list instead of speaking
the number associated with the entry
desired.
Canceling Voice Recognition
.Touch or say
“Cancel”or“Exit” to
terminate the voice recognition session
and show the display where voice
recognition was initiated.
.Pression the steering wheel controls
to terminate the voice recognition session
and show the display where voice
recognition was initiated.
Natural Language Commands
Most languages do not support natural
language commands in sentence form. For
those languages, use direct commands like
the examples shown on the display.

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Infotainment System 177
.Tutorial Mode: Touch Off or On to
provide tutorial feedback on the display.
.Allow Prompt Interruptions: This setting
controls whether voice commands can be
spoken before voice prompts finish. Turn
this on to speak commands without
hearing the full prompt. Speaking while
the prompt is still playing will
immediately stop playing the current
prompt and recognize your command.
Background noise may cause accidental
interruptions. Touch Off or On.
Favorites
Touch and the following may display:
.Manage Favorites: Touch to display a list
of Audio, Phone, and Navigation favorites.
Favorites can be moved, renamed,
or deleted.
To move, touch and hold the favorite, and
then drag up or down to rearrange the
position.
.Set Number of Audio Favorites: Touch to
select how many favorites pages can be
viewed from the audio application. The
Auto setting will automatically adjust this
number based on the number of favorites
you have saved. Touch Auto, 5, 10, 15, 20,
25, 30, 35, or 40. Updates
If equipped, the vehicle can download and
install select software updates over a
wireless connection. The system will prompt
for certain updates to be downloaded and
installed. There is also an option to check
for updates manually.
To manually check for updates, touch
Settings on the Home Page and select the
System tab. Go to the Vehicle Software
section and touch Updates. Follow the
on-screen prompts. The steps to check for,
download, and install updates may vary by
vehicle.
The vehicle can be used normally during the
software download. Once the download is
complete, there may be a prompt to accept
the installation of the update upon the next
ignition cycle or the next time the vehicle is
shifted into P (Park). For most updates, the
vehicle will be disabled and cannot be driven
during the installation. The system will
deliver messages indicating success or error
during and after the download and
installation processes.
Downloading Over-the-Air vehicle software
updates requires Internet connectivity, which
can be accessed through the vehicle’s
built-in 4G LTE connection, if equipped and active. If required, data plans are provided
by a third party. Optionally, a secure Wi-Fi
hotspot such as a compatible mobile device
hotspot, home hotspot, or public hotspot
can be used. Applicable data rates may
apply.
To connect the infotainment system to a
secured mobile device hotspot, home
hotspot, or public hotspot, touch Settings on
the Home Page, select the System tab,
followed by Wi-Fi Networks. Select the
appropriate Wi-Fi network, and follow the
on-screen prompts. Download speeds
may vary.
On most compatible mobile devices,
activation of the Wi-Fi hotspot is in the
Settings menu under Mobile Network
Sharing, Personal Hotspot, Mobile Hotspot,
or similar.
Availability of Over-the-Air software updates
varies by vehicle and country. Features are
subject to change. For more information on
this feature, see my.gmc.com/learn.
Preferences
Touch the controls on the infotainment
display to disable or enable the download of
new updates in the background.

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Infotainment System 181
limit the use of others. The Report Card will
record vehicle data about driving behavior
that can be viewed later. When the vehicle
is started with a registered key, the Driver
Information Center (DIC) displays a message
that Teen Driver is active.
To access:1. Touch Settings on the Home Page, then touch Vehicle, and then Teen Driver.
2. Create a Personal Identification Number (PIN) by choosing a four-digit PIN.
Re-enter the PIN to confirm. To change
the PIN, touch Change PIN.
The PIN is required to:
.Register or unregister keys.
.Change Teen Driver settings.
.Change or clear the Teen Driver PIN.
.Access or delete Report Card data.
Register keys to activate Teen Driver and
assign restrictions to the key:
Any vehicle key can be registered, up to a
maximum of eight keys. Label the key to
tell it apart from the other keys.
For a pushbutton start system: 1. Start the engine. 2. For automatic transmissions, the vehicle
must be in P (Park). For manual
transmissions, the vehicle must be
stopped with the parking brake set.
3. From the Settings menu, touch Vehicle and then Teen Driver.
4. Enter the PIN.
5. Place the Remote Keyless Entry (RKE) transmitter key you wish to register in
the transmitter pocket. The key does not
need to be the one that started the
vehicle. See Remote Keyless Entry (RKE)
System Operation 07for transmitter
pocket location.
6. From the Teen Driver menu, touch Setup Keys.
.If the transmitter key has not
previously been registered, the option
to add the key displays. Touch Setup
and a confirmation message displays.
Teen Driver restrictions will be
applied whenever this key is used to
operate the vehicle.
.If the transmitter key has already
been registered, the option to
remove the key displays. If Remove is
touched, the transmitter key is no
longer registered. A confirmation
message displays, and Teen Driver restrictions will not be applied if this
transmitter key is used to operate
the vehicle.
In vehicles with a pushbutton start system,
if a Teen Driver and a non-Teen Driver key
are both present at start up, the vehicle will
recognize the non-Teen Driver key to start
the vehicle. The Teen Driver settings will not
be active.
For a keyed ignition system: 1. Start the engine.
2. For automatic transmissions, the vehicle must be in P (Park). For manual
transmissions, the vehicle must be
stopped with the parking brake set.
3. From the Settings menu, touch Vehicle and then Teen Driver.
4. Enter the PIN.
5. Touch Setup Keys. The system displays instructions for registering or
unregistering a key. A confirmation
message displays.
Manage Settings
Audio Volume Limit : Allows the audio
volume limit to be turned on or off. Touch
Set Audio Volume Limit to choose the
maximum allowable audio volume level.

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Driving and Operating 199
Driving and Operating
Driving Information
Driving for Better Fuel Economy . . . . . . 200
Distracted Driving . . . . . . . . . . . . . . . . . . . . . 200
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . 201
Impaired Driving . . . . . . . . . . . . . . . . . . . . . . . 201
Control of a Vehicle . . . . . . . . . . . . . . . . . . . 201
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 203
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 203
Off-Road Driving . . . . . . . . . . . . . . . . . . . . . . . 203
Driving on Wet Roads . . . . . . . . . . . . . . . . . 207
Hill and Mountain Roads . . . . . . . . . . . . . . 207
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . 208
If the Vehicle Is Stuck . . . . . . . . . . . . . . . . . 209
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . 209
Starting and Operating
New Vehicle Break-In . . . . . . . . . . . . . . . . . . 212
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . 213
Starting the Engine . . . . . . . . . . . . . . . . . . . . 214
Stop/Start System . . . . . . . . . . . . . . . . . . . . . 215
Engine Heater . . . . . . . . . . . . . . . . . . . . . . . . . 216
Retained Accessory Power (RAP) . . . . . . . 217Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 217
Shifting out of Park . . . . . . . . . . . . . . . . . . . . 218
Parking over Things That Burn . . . . . . . . . 219
Active Fuel Management . . . . . . . . . . . . . . 219
Extended Parking . . . . . . . . . . . . . . . . . . . . . . 219
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 219
Running the Vehicle While Parked . . . . . 220
Automatic Transmission
Automatic Transmission . . . . . . . . . . . . . . . 220
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 223
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . 224
Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . . . 224
Brakes
Electric Brake Boost . . . . . . . . . . . . . . . . . . . 224
Antilock Brake System (ABS) . . . . . . . . . . 224
Electric Parking Brake . . . . . . . . . . . . . . . . . . 224
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . 226
Ride Control Systems
Traction Control/Electronic Stability
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Hill Descent Control (HDC) . . . . . . . . . . . . . 228
Driver Mode Control . . . . . . . . . . . . . . . . . . . 228
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . 230
Adaptive Cruise Control (Advanced) . . . . 232
Driver Assistance Systems
Driver Assistance Systems . . . . . . . . . . . . . 239
Assistance Systems for Parking or Backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Assistance Systems for Driving . . . . . . . . 245
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Automatic Emergency Braking (AEB) . . . 247
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Side Blind Zone Alert (SBZA) . . . . . . . . . . 250
Lane Change Alert (LCA) . . . . . . . . . . . . . . . 250
Lane Keep Assist (LKA) . . . . . . . . . . . . . . . . . 252

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Driving and Operating 215
to the floor and holding it there as you
press ENGINE START/STOP, for up to a
maximum of 15 seconds. Wait at least
15 seconds between each try, to allow
the cranking motor to cool down. When
the engine starts, let go of the button
and the accelerator. If the vehicle starts
briefly but then stops again, do the
same thing. This clears the extra gasoline
from the engine. Do not race the engine
immediately after starting it. Operate
the engine and transmission gently until
the oil warms up and lubricates all
moving parts.
Stop/Start System
The Stop/Start system will shut off the
engine to help conserve fuel. It has
components designed for the increased
number of starts.
{Warning
The automatic engine Stop/Start feature
causes the engine to shut off while the
vehicle is still on. Do not exit the vehicle
before shifting to P (Park). The vehicle
may restart and move unexpectedly.
Always shift to P (Park), and then turn
the ignition off before exiting the vehicle.Auto Engine Stop/Start
When the brakes are applied and the vehicle
is at a complete stop, the engine may turn
off. When stopped, the tachometer displays
AUTO STOP. See
Tachometer0102. When
the brake pedal is released or the
accelerator pedal is pressed, the engine will
restart.
To maintain vehicle performance, other
conditions may cause the engine to
automatically restart before the brake pedal
is released.
Auto Stops may not occur and/or auto
restarts may occur because:
.The climate control settings require the
engine to be running to cool or heat the
vehicle interior.
.The vehicle battery charge is low.
.The vehicle battery has recently been
disconnected.
.Minimum vehicle speed has not been
reached since the last Auto Stop
.The accelerator pedal is pressed.
.The engine or transmission is not at the
required operating temperature.
.The outside temperature is not in the
required operating range.
.The transmission is shifted out of
D (Drive) to any gear other than P (Park).
.Tow/Haul Mode or other driver modes
have been selected.
.The vehicle is on a steep hill or grade.
.The driver door has been opened or driver
seat belt has been unbuckled.
.The hood has been opened.
.The Auto Stop has reached the maximum
allowed time.
Auto Stop/Start Disable Switch
The automatic engine Stop/Start feature can
be disabled and enabled by pressing
h.
Auto Stop/Start is enabled each time you
start the vehicle.

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Driving and Operating 217
{Warning
Improper use of the heater cord or an
extension cord can damage the cord and
may result in overheating and fire.
.Plug the cord into a three-prong
electrical utility receptacle that is
protected by a ground fault detection
function. An ungrounded outlet could
cause an electric shock.
.Use a weatherproof, heavy-duty,
15 amp-rated extension cord if needed.
Failure to use the recommended
extension cord in good operating
condition, or using a damaged heater
or extension cord, could make it
overheat and cause a fire, property
damage, electric shock, and injury.
.Do not operate the vehicle with the
heater cord permanently attached to
the vehicle. Possible heater cord and
thermostat damage could occur.
.While in use, do not let the heater
cord touch vehicle parts or sharp
edges.
.Before starting the vehicle, unplug the
cord. Keep the cord away from any
moving parts.6. Before starting the engine, be sure to
unplug and store the cord.
7. Install the engine heater connector cover.
The length of time the heater should remain
plugged in depends on several factors. Ask a
dealer in the area where you will be parking
the vehicle for the best advice on this.
Retained Accessory Power (RAP)
When the ignition is turned from on to off,
the following features (if equipped) will
continue to function for up to 10 minutes,
or until the driver door is opened. These
features will also work when the ignition is
in RUN or ACC/ACCESSORY:
.Infotainment System
.Power Windows (during RAP this
functionality will be lost when any door
is opened)
.Sunroof (during RAP this functionality will
be lost when any door is opened)
.Auxiliary Power Outlet
.Audio System
.OnStar System
Shifting Into Park
{Warning
It can be dangerous to get out of the
vehicle if the vehicle is not in P (Park)
with the parking brake set. The vehicle
can roll. If you have left the engine
running, the vehicle can move suddenly.
You or others could be injured. To be
sure the vehicle will not move, even
when you are on fairly level ground, use
the steps that follow. If you are pulling a
trailer, see Driving Characteristics and
Towing Tips 0256.
To shift into P (Park): 1. Hold the brake pedal down and set the parking brake. See Electric Parking Brake
0 224.
2. Press the P (Park) switch on the center console.
3. Press ENGINE START/STOP to turn the engine off.
If the vehicle is shifted into P (Park) on a
hill, the electric parking brake (EPB) may
apply automatically. The driver may not be

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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220 Driving and Operating
Warning (Continued)
If unusual fumes are detected or if it is
suspected that exhaust is coming into the
vehicle:
.Drive it only with the windows
completely down.
.Have the vehicle repaired immediately.
Never park the vehicle with the engine
running in an enclosed area such as a
garage or a building that has no fresh air
ventilation.
Running the Vehicle While Parked
It is better not to park with the engine
running.
If the vehicle is left with the engine running,
follow the proper steps to be sure the
vehicle will not move. See Shifting Into Park
0 217 and
Engine Exhaust 0219.
If parking on a hill and pulling a trailer, see
Driving Characteristics and Towing Tips
0 256.
Automatic Transmission
The shift switches are on the center stack.
The selected gear position will illuminate red
on the shift switch, while all others will be
displayed in white. If the shift is not
immediate, as in very cold conditions, the
indicator on the shift switch may flash until
it is fully engaged.
The transmission does not operate when the
vehicle is off.
If the vehicle is in ACC/ACCESSORY, the
transmission can be shifted into P (Park). If ENGINE START/STOP is pressed twice while
at a relatively high speed, the engine will
turn off and the transmission will
automatically shift to N (Neutral). Once the
vehicle is stopped, P (Park) can be selected.
P :
This position locks the drive wheels. Use
P (Park) when starting the vehicle to ensure
the vehicle does not move.
{Warning
It is dangerous to get out of the vehicle
if the transmission is not in P (Park) with
the parking brake set. The vehicle
can roll.
Do not leave the vehicle when the engine
is running. If the engine has been left
running, the vehicle can move suddenly.
You or others could be injured. To be
sure the vehicle will not move, even
when on fairly level ground, always set
the parking brake and place the
transmission into P (Park). See Shifting
Into Park 0217 and
Driving Characteristics and Towing Tips
0 256.