GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
378 OnStar
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for 10 days
without an ignition cycle. If the vehicle has
not been started for 10 days, OnStar can
contact Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders. A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. See Add-On
Electrical Equipment 0266. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings.
These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-14608671) - 2021 - CRC - 10/26/20
Index 385
Climate Control SystemsDual Automatic . . . . . . . . . . . . . . . . . . . . . . . . 192
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Cluster, Instrument . . . . . . . . . . . . . . . . . . 97, 100
Collision Damage Repair . . . . . . . . . . . . . . . . . 369
Compact Spare Tire . . . . . . . . . . . . . . . . . . . . . . . 331
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Compressor Kit, Tire Sealant . . . . . . . . . . . . . 320
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380
Connections
Connected Services . . . . . . . . . . . . . . . . . . . . 381
Control Hill Descent . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Traction and Electronic Stability . . . . . . . 226
Control Light
Hill Descent . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . . 201
Controls Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . 140
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Coolant
Engine Temperature Gauge . . . . . . . . . . . . 104
Engine Temperature Warning Light . . . . . 112
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192, 196
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . .281
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Courtesy Transportation Program . . . . . . . . 368
Coverage Explanations . . . . . . . . . . . . . . . . . . . 163
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Cruise Control, Adaptive . . . . . . . . . . . . . . . . . 232
Customer Assistance . . . . . . . . . . . . . . . . . . . . . 365
Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Text Telephone (TTY) Users . . . . . . . . . . . . 365
Customer Information Publications Ordering Information . . . . . . 371
Customer Satisfaction Procedure . . . . . . . . . 363
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373
D
Damage Repair, Collision . . . . . . . . . . . . . . . . . 369
Danger, Warning, and Caution . . . . . . . . . . . . . .2
Data Collection Infotainment System . . . . . . . . . . . . . . . . . . 374
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374
Data Recorders, Event . . . . . . . . . . . . . . . . . . . 373
Database Coverage Explanations . . . . . . . . . 163 Daytime Running Lamps (DRL) . . . . . . . . . . . . 133
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . 201
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Diagnostics
Connected Services . . . . . . . . . . . . . . . . . . . . 382
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . 200
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . 17
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Drive Belt Routing, Engine . . . . . . . . . . . . . . . 362
Drive Systems All-Wheel Drive . . . . . . . . . . . . . . . . . . . 224, 289
Driver Teen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Driver Assistance Systems . . . . . . . . . . . . . . . 239
Driver Information Center (DIC) . . . . . . . 115, 117
Driver Mode Control . . . . . . . . . . . . . . . . . . . . . 228
Driving Assistance Systems . . . . . . . . . . . . . . . . . . . . 245
Better Fuel Economy . . . . . . . . . . . . . . . . . . . 200
Characteristics and Towing Tips . . . . . . . . 256
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Hill and Mountain Roads . . . . . . . . . . . . . . 207
If the Vehicle is Stuck . . . . . . . . . . . . . . . . . 209