05
5-15
Information
• After the battery has been reconnected
or the battery has been recharged,
it will take time for the digital key
(smart phone) to operate due to remote
security update. When locking or
unlocking the door with the smart
phone NFC antenna, touch and hold
the smart phone on the door handle
until the door(s) is locked or unlocked.
• If the mobile data connection of the
smart phone is weak, remote security
information update may fail. At this
time, use the card key to lock or unlock
the doors, or start the engine.
When you are in a place where the
mobile data connection of your smart
phone is available, place your smart
phone on the in-vehicle authentication
pad (wireless charger pad) and start
your vehicle, or touch the digital key on
the door handle to lock or unlock the
door, the remote security information
will be automatically updated. Even
though the engine is not started, wait
until the remote security information
is updated and the in-vehicle
authentication pad (wireless charging
pad) changes to charging mode.
WARNING
The engine can be started when the
registered smart phone is placed on the
in-vehicle authentication pad (wireless
charging pad). Therefore, do not leave
unsupervised children or people who
are not aware of the system since it can
result in serious injury or death.
In addition, always have the registered
smart phone with you to prevent
vehicle theft when leaving the vehicle.Digital key App remote control
Various control functions such as Door
Lock/Unlock, Remote Start, Panic and
Liftgate Open/Close are available using
the Digital Key App. To use the Digital
Key App functions, the smart phone’s
Bluetooth must be activated, and must
be approximately within 32 ft. (10 m)
from the vehicle.
• Connecting Digital Key App with the
vehicle
1. Open the Genesis Digital Key App
in the smart phone. Select the
vehicle you want to control from
the vehicle list in the App.
2. Approach the vehicle with
the Genesis Digital Key App
opened. The Digital Key App will
automatically connect with the
vehicle.
3. When the connection is complete,
the icons in the Digital Key App will
become active.
05
5-25
Used Vehicle/Digital Key
Maintenance
Purchasing used vehicle
If any of the digital key devices
(smartphone key, card key) are registered
in the vehicle, the message ‘Digital key(s)
active’ will appear on the instrument
cluster once when the vehicle is turned
on after unlocking the vehicle door.
When purchasing a used car, be sure to
check the message and delete the smart
phone key and card key registered by
the previous user. Please let us know
the purchase of a used vehicle through
Genesis Customer Care.
Check whether the card key that came
with the used vehicle operates properly.
If the card key does not work properly,
delete the card key and register the
smartphone key, and then re-register the
card key.
Digital key maintenance
If you need to have your Digital Key
System repaired or replaced, the
registered smart key/card key can be
deleted. In this case, you should delete
the digital key on the smart phone and
re-register the key.
Limitations of the System
• Genesis Digital Key App on the
smartphone and card key may not
work if any of the following occurs:
-The Digital Key App in the
smartphone is deleted (reinstall the
app)
-Account log information of Genesis
Digital Key App is expired (required
to re-log in)
-When you try to log in from
another smart phone instead of the
registered smart phone with same
user account
-Smart phone rooting or app hacking
is detected
-Smart phone battery or the vehicle
battery is discharged
- Smartphone’s screen is off or
locked
-NFC or Bluetooth is turned off in the
smartphone settings
-Smartphone’s mobile network
setting is off or airplane mode is
activated
-A credit card is overlapped in the
back of your smart phone, or metal
or thick smart phone case is used
-Using the card key with other cards,
or using it in a wallet or card holder
-There is electronic interference by
other vehicles, objects, etc.
• The vehicle may not be controlled
by the smart phone if any of the
following occurs:
-Basic and necessary functions of
the smart phone are operating
(general call, urgent call, audio or
NFC payment)
-Using wireless earphone
05
5-27
Information
• In cold and wet climates, door lock
and door mechanisms may not work
properly due to freezing conditions.
• If the door is locked/unlocked multiple
times in rapid succession with either
the vehicle key or door lock switch, the
system may stop operating temporarily
in order to protect the circuit and
prevent damage to system components.
Power door latch (if equipped)
OJX1059010OJX1059010
If a door isn’t closed completely but is
closed to the first detent position, the
door will close automatically.
CAUTION
To reduce the risk of injury:
• Before closing the door, check there
are no obstructions in the path of the
door.
• Keep your fingers away from the
edge of the door or they may become
trapped when the power door latch
operates.Resetting the power door latch
The power door latch may need to be
reset after the battery is discharged or
disconnected or a related fuse has been
replaced or disconnected.
To reset the power door latch, perform
the following steps:
1. Close the door to the first detent
positon.
2. Open the door.
When this is complete, the power door
latch is reset.
If the power door latch do not operate
properly after resetting, we recommend
that the vehicle be inspected by an
authorized retailer of Genesis Branded
products.
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OJX1059231OJX1059231
Rear door
When the lock switch is pressed (door
indicator light ON), all the doors will lock.
However, if a door is opened, the doors
will not lock.
Note that the doors cannot be unlocked
with the rear door lock switch.
Information
If all doors are locked with the rear door
lock button, and the electronic child safety
lock button (if equipped) in the driver’s
seat is turned ON (indicator light ON), the
rear doors cannot be opened. If you want
to open the rear doors:
• Unlock the door with the smart key
from outside.
• Unlock the door with Genesis
Connected Service using your
smartphone.
• Press the electronic child safety lock
button on the driver’s door to turn
it off (indicator light OFF), then
unlock the doors with the driver’s or
passenger’s central door lock switch.
(Electronic child lock OFF → Door
unlocked)
• Press the electronic child safety lock
button on the driver’s door to turn it
off (indicator light OFF), then pull the
rear inner door handle twice.
In case of an emergency
OJX1059014LOJX1059014L
In case of emergency such as when the
battery is discharged, the only way to
lock the door(s) is with the mechanical
key from the outside key hole.
Doors without an outside key hole can be
locked as follows:
1. Open the door.
2. Insert the key into the emergency
door lock hole and turn the key to the
lock position.
3. Close the door securely.
Information
If the electrical power door lock switch
does not operate (ex. dead car battery) and
the liftgate is closed, you will not be able to
open the liftgate until power is restored.
Convenient Features
5-32
Electronic Child Safety Lock (if
equipped)
OJX1059017OJX1059017
When the electronic child safety lock
button is pressed and the indicator
light on the button illuminates, the rear
doors cannot be opened from inside the
vehicle.
• The rear door window cannot be
opened or closed while the electronic
child safety lock button is in the LOCK
position (indicator light ON).
For more details, refer to “Windows”
section in this chapter.
• Electronic child safety lock does not
automatically turn on unless the driver
presses the electronic child safety
lock button.
• If 3 minutes passes after the Engine
Start/Stop button is pressed to the
ACC or ON, the indicator on the
button turns off, and the driver cannot
turn off electronic child safety lock by
pressing the button. To turn off the
function, press the Engine Start/Stop
button to the ON position, and then
press the electronic child safety lock
button.
• If the power is supplied again after
removing the battery or battery is
discharged while the electronic child
safety lock button is in the LOCK
position, press the button once more
to match the state of the indicator on
the electronic child safety lock button
and actual status of the electronic
child safety lock function.
• If the airbag is activated while the
electronic child safety lock button
is in the LOCK position (indicator
light ON), the rear doors will unlock
automatically.
• Vehicles equipped with the electronic
child safety lock feature is not
provided with a manual child safety
lock.
WARNING
If children accidentally opens the rear
door while the vehicle is in motion, they
could fall out of the vehicle. Electronic
child safety lock should always be used
whenever children are in the vehicle.
NOTICE
Child safety lock failure
OJX1059018LOJX1059018L
When electronic child safety lock does
not work even though the button is
pressed, the message will be displayed
and an alarm will sound. If this occurs,
have the vehicle inspected by an
authorized retailer Genesis Branded
products.
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OJX1059020OJX1059020
Integrated Memory System for the
driver’s seat is provided to store and
recall the following memory settings with
a simple button operation.
• Driver’s seat position
• Steering wheel position (power
adjustment)
• Outer side view mirror position
• Instrument panel illumination
intensity
• Head-Up Display (HUD) position and
brightness (if equipped)
WARNING
Never attempt to operate the
Integrated Memory System while the
vehicle is moving.
This could result in loss of control, and
an accident causing death, serious
injury, or property damage.
Information
• If the battery is disconnected, the
memory settings will be erased.
• If Integrated Memory System does
not operate normally, have the system
inspected by an authorized retailer of
Genesis Branded products.
Storing Memory Positions
1. Shift to P (Park) while the Engine
Start/Stop button is in the ON
position.
2. Adjust the driver’s seat position, outer
side view mirror position, steering
wheel position, instrument panel
illumination intensity and head-up
display height/brightness to the
desired position.
3. Press the SET button. The system
will beep once and notify you ‘Press
button to save settings’ on the cluster
LCD display.
4. Press one of the memory buttons (1
or 2) within 4 seconds. The system
will beep twice when the memory has
been successfully stored.
5. ‘Driver 1 (or 2) settings saved’ will
appear on the cluster LCD display. The
message appears only for the driver’s
seat position memory setting.
INTEGRATED MEMORY SYSTEM
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Electric Power Steering (EPS)
The system assists you with steering the
vehicle. If the vehicle is turned off or
if the power steering system becomes
inoperative, you may still steer the
vehicle, but it will require increased
steering effort.
Should you notice any change in the
effort required to steer during normal
vehicle operation, have the system
checked by an authorized retailer of
Genesis Branded products.
CAUTION
If Electric Power Steering does not
operate normally, the warning light and the message ‘Check motor driven
power steering’ will illuminate on the
instrument cluster. You may steer the
vehicle, but it will require increased
steering efforts. Take the vehicle to an
authorized retailer of Genesis Branded
products and have the system checked
as soon as possible.
Information
The following symptoms may occur during
normal vehicle operation:
• The steering effort may be high
immediately after pressing the Engine
Start/Stop button to the ON position.
This happens as the system performs
the EPS system diagnostics. When the
diagnostics are completed, the steering
wheel effort will return to its normal
condition.
• When the battery voltage is low, you
may have to put more steering effort.
However, it is a temporary condition so
that it will return to normal condition
after charging the battery.
• A click noise may be heard from the
EPS relay after the Engine Start/Stop
button is in the ON or OFF position.
• Motor noise may be heard when the
vehicle is at a stop or at a low driving
speed.
• When you operate the steering wheel
in low temperatures, abnormal noise
may occur. If the temperature rises, the
noise will disappear. This is a normal
condition.
• When an error is detected from EPS,
the steering effort assist function will
not be activated in order to prevent
accidents. Instrument cluster warning
lights may be on or the steering effort
may be high. If these symptoms occur,
drive the vehicle to a safe area as soon
as it is safe to do so. Have the system
checked by an authorized retailer of
Genesis Branded products as soon as
possible.
STEERING WHEEL
Convenient Features
5-40
Tilt / Telescopic Steering
When adjusting the steering wheel to a
comfortable position, adjust the steering
wheel so that it points toward your chest,
not toward your face. Make sure you can
see the instrument cluster warning lights
and gauges. After adjusting, push the
steering wheel both up and down to be
certain it is locked in position.
Always adjust the position of the steering
wheel before driving.
WARNING
NEVER adjust the steering wheel while
driving. This may cause loss of vehicle
control resulting in an accident.
Manual adjustment
OJX1059024LOJX1059024L
To adjust the steering wheel angle and
height:
1. Pull down the lock-release lever (1).
2. Adjust the steering wheel to the
desired angle (2) and distance
forward/back (3).
3. Pull up the lock-release lever to lock
the steering wheel in place.
Information
Sometimes the lock release lever may not
engage completely. This may occur when
the gears of the locking mechanism do not
completely mesh. If this occurs, pull down
on the lock-release lever, readjust the
steering wheel again, and then pull back
up on the release lever to lock the steering
wheel in place.
Power adjustment
OJX1059024OJX1059024
To change the steering wheel angle and
height:
• Push the switch (1) up and down to
adjust the angle (2).
• Push the switch forward or rearward
to adjust the height (3).
NOTICE
Do not adjust the steering wheel
longer than necessary when the
engine is turned off. This may result in
unnecessary battery drain.