Introduction
About This Manual
..........................................9
Symbols Glossary ............................................
9
Special Notices ................................................
11
Data Privacy
Data Privacy .....................................................
14
Service Data .....................................................
15
Event Data ........................................................
15
Settings Data ...................................................
16
Connected Vehicle Data - Vehicles With: Modem ...........................................................
16
Mobile Device Data - Vehicles With: SYNC 3 ............................................................
17
Emergency Call System Data ....................
17
Environment
Protecting the Environment .......................
18
Child Safety
General Information ......................................
19
Installing Child Restraints ...........................
21
Booster Seats ..................................................
37
Child Restraint Positioning ........................
39
Child Safety Locks .........................................
41
Seatbelts
Principle of Operation .................................
43
Fastening the Seatbelts .............................
44
Seatbelt Height Adjustment ....................
46
Seatbelt Warning Lamp and Indicator Chime ............................................................
46
Seatbelt Reminder ........................................
47
Child Restraint and Seatbelt Maintenance ...............................................
49
Seatbelt Extensions .....................................
49
Supplementary Restraints System
Principle of Operation .................................
50Driver and Passenger Airbags
....................
51
Side Airbags .....................................................
57
Safety Canopy ™...........................................
58
Crash Sensors and Airbag Indicator ......
59
Airbag Disposal .............................................
60
911 Assist
What Is 911 Assist ...........................................
61
How Does 911 Assist Work ..........................
61
Emergency Call Requirements .................
61
Emergency Call Limitations ......................
62
Keys and Remote Controls
Principle of Operation .................................
63
General Information on Radio Frequencies .................................................
63
Remote Control - Vehicles Without: Passive Anti-Theft System (PATS)
........................................................................\
..
64
Remote Control - Vehicles With: Passive Anti-Theft System (PATS) ....................
65
Remote Control - Vehicles With: Power Sliding Door .................................................
67
Replacing a Lost Key or Remote Control ........................................................................\
..
69
MyKey ™
Principle of Operation .................................
70
MyKey Settings ..............................................
70
Creating a MyKey ............................................
71
Programming a MyKey .................................
71
Clearing All MyKeys .......................................
73
Checking MyKey System Status ..............
74
Using MyKey With Remote Start Systems ........................................................
75
MyKey – Troubleshooting ...........................
75
Doors and Locks
Locking and Unlocking ................................
76
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2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Table of Contents
Changing Radio Stations
Manual Tuning
Note:
You can change radio stations using
the seek buttons.
Note: You can recall radio stations using
the preset buttons on the touchscreen.
Next Track Button Select to skip to the next track.
Press and hold the button to fast
forward through the track.
Previous Track Button Select to return to the beginning
of a track.
Repeatedly press the button to
return to previous tracks.
Press and hold the button to fast rewind.
Pausing or Playing Media Select to play a track. Press the
button again to pause the track. In radio mode, press the button to mute
the radio. Press the button again to
unmute.
Switching the Screen On and Off
Sound Settings
Press the button to adjust the
sound settings. You can optimize
the sound for different seating
positions.
You can also activate and set the
sensitivity of the speed compensated
volume.
AM/FM RADIO - VEHICLES
WITHOUT: SYNC
Selecting a Radio Source 1. Press the button to display the
available radio sources.
2. Repeatedly press the button to scroll to the desired radio source.
3. Press the OK button.
Station Presets
To store a radio station, press and hold one
of the numeric preset buttons.
Note: Six presets can be stored for each
radio source.
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Manually Changing Radio Stations
Rotate the control to change radio
stations.
Note:
You can change the radio frequency
by using the seek buttons.
Automatically Changing Radio
Stations Press to seek the next station up
the frequency band.
Press and hold to quickly seek
up the frequency band. Press to seek the next station
down the frequency band.
Press and hold to quickly seek
down the frequency band.
Selecting a Station from the List
Press the OK button to view available
stations. AUDIO UNIT CLOCK AND DATE
DISPLAYS - VEHICLES
WITHOUT: SYNC
Adjusting the Clock Press the button.
Select the clock and follow the instructions
on the screen.
CONNECTING A BLUETOOTH®
DEVICE - VEHICLES WITHOUT:
SYNC
Pairing a Device Press the button.
Select Bluetooth and follow the
instructions on the screen.
Note: When pairing a new device, you can
choose to download contacts, set this as
the primary device.
STREAMING BLUETOOTH
AUDIO - VEHICLES WITHOUT:
SYNC
Selecting a
Bluetooth® Source 1. Press the button to display the menu.
2. Repeatedly press the button to scroll
to the
Bluetooth® device.
3. Press the
OK button. Press the button to play the
track. Press the button again to
pause the track.
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USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cellular phone's
functionality. At a minimum, most cellular
phones with Bluetooth wireless technology
support the following functions:
•
Answering an incoming call.
• Ending a call.
• Dialing a number.
• Redialing.
• Call waiting notification.
• Caller identification.
Other features, such as text messaging
using Bluetooth® and automatic
phonebook download, are
phone-dependent features.
Pairing a Phone
Wirelessly pairing your phone with SYNC
allows you to make and receive hands-free
calls.
Note: Make sure to switch on the ignition
and the radio. Shift the transmission into
park (P) for automatic transmission or
neutral (N) for manual transmission.
Using the Audio System
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
1. Make sure to switch on your phone's Bluetooth® feature before starting the
search. See your device's manual if
necessary.
2. Press the
Settings button.
3. Select Bluetooth from the menu.
4. Press the
OK button. 5. Select the option to add. This starts
the pairing process.
6. When a message to begin pairing appears in the audio display, search for
SYNC on your device.
Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone and
downloading your phonebook.
Using Voice Commands Make sure to switch on your
phone's
Bluetooth® feature
before starting the search. See
your device's manual if necessary.
Press the voice button and when
prompted say: Action and Descrip-
tion
Voice Command
Follow the instruc-
tions on the audio
display.
Pair Phone
Phone Voice Commands Press the voice button. You can
do things like place a phone call
and access text messages.
When prompted, say a command. See the
following table for examples of
commands. Voice Command
___ List of Commands
Help
Call ___
Dial ___
Text Messages
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Audio Voice Commands
Press the voice button. You can
do things like play a specific song
or album, or tune to a radio
station. When prompted, say a command.
See the following table for example
commands. Not all commands may be
available on your vehicle. Command
___ List of Commands Help
Pause Play
AM ___ FM ___
CD Player Command
Sirius Channel ___ USB
Bluetooth Audio
__ is a dynamic listing, meaning that it
could be the name of anything, such as an
artist, station, or media source.
SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, see the tables
below.
Use your local Ford website at any time to
check your phone's compatibility, register
your account and set preferences as well
as access a customer representative via
an online chat (during certain hours). Website(s)
Market
www.SYNCMyRide.com
North America
www.SYNCMyRide.cawww.syncmaroute.ca Phone Issues
Possible Solution(s)
Possible Cause(s)
Issue
Review your phone's manualabout audio adjustments.
The audio control settings
on your phone may be
affecting SYNC perform- ance.
There is excessive back-
ground noise during a phone call.
Try turning off the device,resetting the device,
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
During a call, I can hear the
other person but theycannot hear me.
Go to the website to reviewyour phone's compatibility.
This is a phone-dependent
feature.
SYNC is not able to down-
load my phonebook.
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1
180 Degree Camera.....................................196
Camera Views...................................................... 197
Front View Camera............................................ 196
Using the 180 degree camera system.........197
9
911 Assist
............................................................61
A
A/C See: Climate Control.......................................... 122
About This Manual...........................................9
ABS See: Brakes............................................................ 170
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 170
Accessories....................................................442
ACC See: Using Adaptive Cruise Control............199
Active Park Assist..........................................191 Using Active Park Assist.................................... 191
Adjusting the Headlamps
.........................293
Horizontal Aim Adjustment........................... 294
Vertical Aim Adjustment................................. 293
Adjusting the Steering Wheel...................96
Airbag Disposal
..............................................60
Air Conditioning See: Climate Control.......................................... 122
Air Filter See: Changing the Engine Air Filter............284
Alarm See: Anti-Theft Alarm - Vehicles With:
Anti-Theft Alarm Horn with Integral
Battery.................................................................. 91
See: Anti-Theft Alarm - Vehicles Without: Anti-Theft Alarm Horn with Integral
Battery................................................................ 90
All-Wheel Drive.............................................165
AM/FM Radio - Vehicles Without: SYNC.............................................................379
Selecting a Radio Source................................ 379Anti-Theft Alarm - Vehicles With:
Anti-Theft Alarm Horn with Integral
Battery..............................................................91
Alarm System......................................................... 91
Arming the Alarm................................................. 92
Disarming the Alarm........................................... 92
Guard Settings....................................................... 91
Triggering the Alarm............................................. 91
Anti-Theft Alarm - Vehicles Without: Anti-Theft Alarm Horn with Integral
Battery............................................................90
Alarm System....................................................... 90
Arming the Alarm................................................ 90
Disarming the Alarm.......................................... 90
Triggering the Alarm........................................... 90
Appendices.....................................................461
Applying the Electric Parking Brake........177
Applying the Electric Parking Brake in an Emergency....................................................177
Applying the Parking Brake.......................174
Apps
..................................................................425
SiriusXM Traffic and Travel Link................... 426
Using Apps on an Android Device...............426
Using Apps on an iOS Device........................ 425
Using Mobile Navigation on an Android Device............................................................... 426
Audio System
................................................376
General Information.......................................... 376
Audio Unit Clock and Date Displays - Vehicles Without: SYNC
........................380
Adjusting the Clock.......................................... 380
Audio Unit - Vehicles With: SYNC 3.......................................................................378
Adjusting the Volume....................................... 378
Changing Radio Stations................................ 379
Next Track Button.............................................. 379
Pausing or Playing Media................................ 379
Previous Track Button...................................... 379
Sound Settings................................................... 379
Switching the Audio Unit On and Off.........378
Switching the Screen On and Off................379
Audio Unit - Vehicles Without: SYNC
..............................................................376
Adjusting the Volume....................................... 376
Changing Radio Stations................................. 377
Pausing or Playing Media................................ 378
Returning to the Previous Screen.................377
Scrolling Through the Menu Options..........377
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Distance to Empty...............................................
118
Instantaneous Fuel............................................. 118
Personalization..................................................... 118
Resetting the Trip Computer........................... 117
Trip Odometer...................................................... 118
Trip Timer............................................................... 118
Type Approvals............................................454
Radio Frequency Certification Labels for
Audio Unit........................................................ 454
Radio Frequency Certification Labels for Blind Spot Information System
Sensors ............................................................. 454
Radio Frequency Certification Labels for Cruise Control Module................................ 455
Radio Frequency Certification Labels for Keys and Remote Controls....................... 455
Radio Frequency Certification Labels for Passive Anti-Theft System....................... 456
Radio Frequency Certification Labels for Radio Transceiver Module......................... 456
Radio Frequency Certification Labels for SYNC.................................................................. 457
Radio Frequency Certification Labels for Telematics Control Unit.............................. 457
Radio Frequency Certification Labels for Tire Pressure Monitoring System
Sensors............................................................ 458
U
Under Hood Overview - 3.5L Duratec.........................................................280
Under Hood Overview - 3.5L Ecoboost™..................................................281
USB Port..........................................................381
Using Adaptive Cruise Control................199 Adaptive Cruise Control Indicator...............205
Adaptive Cruise Control Information
Messages......................................................... 205
Adaptive Cruise Control System Sensors............................................................. 203
Automatic Cancellation.................................. 202
Canceling the Set Speed................................ 202
Changing the Set Speed.................................. 201
Detection Issues................................................. 202
Following a Vehicle.......................................... 200
Hilly Condition Usage....................................... 202
Overriding the System...................................... 201Resuming the Set Speed................................
202
Setting the Adaptive Cruise Speed............200
Setting the Gap Distance................................ 201
Switching Adaptive Cruise Control Off...................................................................... 202
Switching Adaptive Cruise Control On........................................................................\
199
Switching to Normal Cruise Control..........204
System Not Available...................................... 203
Using All-Wheel Drive.................................165 All-Wheel Drive Gauge..................................... 169
All-Wheel Drive Information Messages.......................................................... 169
Driving In Special Conditions With All-Wheel Drive (AWD)............................... 165
Operating All-Wheel Drive (AWD) Vehicles with Mismatched Tires................................ 165
Using Cruise Control...................................198 Canceling the Set Speed................................. 198
Changing the Set Speed................................. 198
Cruise Control Indicator................................... 199
Resuming the Set Speed................................. 198
Setting the Cruise Speed................................ 198
Switching Cruise Control Off......................... 198
Switching Cruise Control On.......................... 198
Using MyKey With Remote Start Systems...........................................................75
Using Power Running Boards....................93 Automatic Power Deploy.................................. 93
Automatic Power Stow...................................... 93
Bounce-back......................................................... 94
Enabling and Disabling...................................... 94
Manual Operation................................................ 94
Manual Power Deploy........................................ 94
Resetting the System......................................... 95
Using Snow Chains
.....................................333
Using Stability Control................................182
Using SYNC™ With Your Media Player............................................................390
Audio Voice Commands.................................. 391
Media Sources.................................................... 390
Using SYNC™ With Your Phone...........386 Accessing Features through the Phone
Menu.................................................................. 387
Pairing a Phone.................................................. 386
Phone Controls................................................... 387
Phone Voice Commands............................... 386
504
2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Index