Connected Vehicle – Troubleshooting -
Vehicles With: SYNC/SYNC 3 ............373
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot ..........
375
Changing the Vehicle Wi-Fi Hotspot Name or Password .................................
375
Audio System
General Information ..................................
376
Audio Unit - Vehicles Without: SYNC ........................................................................\
376
Audio Unit - Vehicles With: SYNC 3 ......
378
AM/FM Radio - Vehicles Without: SYNC ........................................................................\
379
Audio Unit Clock and Date Displays - Vehicles Without: SYNC ......................
380
Connecting a Bluetooth® Device - Vehicles Without: SYNC ......................
380
Streaming Bluetooth Audio - Vehicles Without: SYNC ........................................
380
Playing Media From a USB Device - Vehicles Without: SYNC .......................
381
USB Port .........................................................
381
Using Voice Recognition ..........................
382
SYNC™
General Information ..................................
383
Using Voice Recognition ..........................
384
Using SYNC™ With Your Phone ..........
386
SYNC™ Applications and Services ......
387
Using SYNC™ With Your Media Player .......................................................................
390
SYNC™ Troubleshooting .........................
391
SYNC™ 3
General Information .................................
400
Using Voice Recognition ..........................
402
Entertainment .............................................
408
Phone ..............................................................
418
Navigation ......................................................
419
Apps ................................................................
425 Settings
...........................................................
427
SYNC™ 3 Troubleshooting .....................
429
Accessories
Accessories ...................................................
442
Auxiliary Switches ......................................
443
Ford Protect
Ford Protect .................................................
444
Scheduled Maintenance
General Maintenance Information ......
446
Normal Scheduled Maintenance .........
449
Special Operating Conditions Scheduled Maintenance .............................................
451
Customer Information
Type Approvals ...........................................
454
California Proposition 65 - United States of America ................................................
458
Perchlorate ...................................................
459
Replacement Parts Recommendation .......................................................................
459
Mobile Communications Equipment .......................................................................
460
Export Unique Options ............................
460
Appendices
Electromagnetic Compatibility ..............
461
End User License Agreement ................
464
Declaration of Conformity ......................
489
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2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Table of Contents
PRINCIPLE OF OPERATION
The system is designed to promote good
driving behaviors using keys that you have
programmed with some restricted settings.
MYKEY SETTINGS
Non-Configurable Settings
Seatbelt Reminder
The audio system mutes when the seatbelt
reminder turns on. The seatbelt reminder
cannot be switched off with a MyKey.
Early Low Fuel
The low fuel level indicator turns on earlier.
Driving and Parking Aids
Parking aids, blind spot information system
and cross traffic alert turn on when you
start the engine and cannot be switched
off with a MyKey.
Pre-collision assist and lane keeping alert
turn on when you start the engine, but can
be switched off with a MyKey.
Satellite Radio
Adult content is restricted when using a
MyKey.
Configurable Settings
You can configure the following settings
after creating a MyKey. See Creating a
MyKey (page 71). Speed Limit WARNING:
Do not set MyKey
maximum speed limit to a limit that will
prevent the driver from maintaining a
safe speed considering posted speed
limits and prevailing road conditions. The
driver is always responsible to drive in
accordance with local laws and
prevailing conditions. Failure to do so
could result in accident or injury.
You can set a speed limit for your vehicle.
Warning messages appear in the
information display and a tone sounds if
your vehicle reaches the set speed. You
cannot override the set speed when using
a MyKey.
Speed Reminder
You can set a speed reminder for your
vehicle. Warning messages appear in the
information display and a tone sounds if
your vehicle exceeds the set speed.
Audio System Volume Limit
The audio system maximum volume is
reduced. A message appears in the
information display if you attempt to
exceed the volume limit. Automatic
volume control turns off.
Emergency Assistance
If you set emergency assistance to be
always on, it cannot be switched off with
a MyKey.
Do Not Disturb
If you set do not disturb to be always on,
it cannot be switched off with a MyKey.
Traction Control
If you set traction control to be always on,
it cannot be switched off with a MyKey.
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™
GAUGES
Instrument Cluster
Tachometer.
A
Information display.
B
Speedometer.
C
Fuel gauge.
D
Automatic transmission position indicators.
E
Engine coolant temperature gauge.
F
Tachometer
Shows the engine speed.
Information Display
Shows the following information:
• Odometer.
• Trip computer.
• MyView information.
• Driver assistance information.
• Navigation information. •
Audio information.
• Phone information.
• Vehicle and system settings.
• Outside air temperature.
• Shift indicators.
Odometer
Records the total distance traveled by your
vehicle.
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2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Instrument ClusterABC
EDFE337945
Menu Item
Audio
Phone
Settings
Submenus
Trip 1 and Trip 2 Menu Item
Trip 1
Trip 2
Reset Individual Values
Configure View
MyView Menu Item
Digital Speedometer
Fuel Economy
Trip/Audio
Eco Coach
Calm Screen
Driver Assist. Menu Item
Traction Control
Blind Spot
Trailer Blind Spot
Pre-Collision Assist
Traffic Sign Recognition
Lane Keeping System Menu Item
Driver Alert
Hill Start Assist
Cross Traffic Alert
Eco Coach
Trailer Sway
Cruise Control
Speed Limiter
Rear Parking Aid
Navigation Menu Item
Home
Favorite Destinations
Previous Destinations
Audio Menu Item
Radio
USB device.
Bluetooth device.
Phone Menu Item
All Calls
Incoming Calls
Missed Calls
Outgoing Calls
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WHAT IS THE REAR
OCCUPANT ALERT SYSTEM
The rear occupant alert system monitors
vehicle conditions and notifies you to check
for rear seat occupants when you switch
the ignition off.
HOW DOES THE REAR
OCCUPANT ALERT SYSTEM
WORK
The system monitors when rear doors have
been opened and closed to indicate the
potential presence of an occupant in the
rear seat.
A message displays in the information and
entertainment display screen and an
audible warning sounds when you switch
the ignition off after any of the following
conditions have been met:
•
A rear door is opened or closed while
the ignition is on.
• You switch the ignition on within 15
minutes of a rear door opening and
closing.
• You switch the ignition on within 15
minutes of the alert having displayed
or sounded.
REAR OCCUPANT ALERT
SYSTEM PRECAUTIONS WARNING: On hot days, the
temperature inside the vehicle can rise
very quickly. Exposure of people or
animals to these high temperatures for
even a short time can cause death or
serious heat related injuries, including
brain damage. Small children are
particularly at risk. WARNING:
Do not leave children
or pets unattended in your vehicle.
Failure to follow this instruction could
result in personal injury or death.
REAR OCCUPANT ALERT
SYSTEM LIMITATIONS
The system does not detect the presence
of objects or passengers in the rear seat.
It monitors when rear doors are opened
and closed.
Note: It is possible to receive an alert when
there is no rear seat occupant, but alert
conditions are met.
Note: It is possible to receive no alert when
there is an occupant in the rear seat, if alert
conditions are not met. For example, if a rear
seat occupant does not enter the vehicle
through a rear door.
Note: The audible warning does not sound
when the front door is opened before you
switch the ignition off.
SWITCHING REAR OCCUPANT
ALERT SYSTEM ON AND OFF Press the button on the audio
unit.
1. Using the controls on the audio unit, select
Settings.
2. Switch Rear Occupant Alert on or off.
Semiannual Reminder
(If Equipped)
When you switch the system off, a
message appears every six months as a
reminder that the system is off. You can
switch the system back on or leave it off.
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(If Equipped)
•
The system reports the object that is
closest to the front or rear of your
vehicle. For example, if an object is
24 in (60 cm) from the front of your
vehicle and at the same time, an object
is only
16 in (40 cm) from the rear of
your vehicle, a lower-pitched tone
sounds from the rear speakers.
• A continuous tone sounds from a front
or rear speaker if an object is
12 in
(30 cm) or less from the front or rear
of your vehicle.
As your vehicle moves closer to an object,
the rate of the tone increases.
When the parking aid system sounds a
tone, the audio system may reduce the set
volume. When the warning ends, the audio
system returns to the previously set
volume.
Note: Volume reduction is not a standard
feature of all audio systems.
The system detects objects when you shift
into reverse (R) and:
• Your vehicle is moving toward a
stationary object at a speed of
5 mph
(8 km/h) or less.
• Your vehicle is stationary but an object
is approaching your vehicle at a speed
of
5 mph (8 km/h) or less.
• Your vehicle is moving at a speed of
5 mph (8 km/h)
or less, and an object
is approaching your vehicle at a speed
of
5 mph (8 km/h) or less.
REAR PARKING AID WARNING:
The system may not
detect objects with surfaces that absorb
reflection. Always drive with due care
and attention. Failure to take care may
result in a crash. WARNING:
The system may not
detect small or moving objects,
particularly those close to the ground. WARNING:
To help avoid personal
injury, always use caution when in
reverse (R) and when using the sensing
system. WARNING:
The parking aid system
can only assist you to detect objects
when your vehicle is moving at parking
speeds. To help avoid personal injury you
must take care when using the parking
aid system.
If the system malfunctions, a message
appears in the information display.
Note: Keep the sensors free from snow, ice
and large accumulations of dirt.
Note: Do not cover up the sensors.
Note: Do not clean the sensors with sharp
objects.
Note: If your vehicle sustains damage
leaving the sensors misaligned, this may
cause inaccurate measurements or false
alerts.
Note: Some add-on accessories, for
example large trailer hitches or bike or
surfboard racks can cause reduced
performance or false alerts.
The sensors are active when the
transmission is in reverse (R) and the
vehicle speed is less than
5 mph (8 km/h).
When the parking aid system sounds a
tone, the audio system may reduce the set
volume.
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2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Parking Aids
Rear Parking Aid Information Messages
Description
Message
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Park Aid Fault
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Check Park Aid
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Check Rear Park Aid
A sensor is blocked or the system has malfunctioned.
Clean the bumper or remove any obstruction. If the
message continues to appear, have your vehicle checked
as soon as possible.
Rear Park Aid Not Available
Sensor Blocked See Manual
FRONT PARKING AID WARNING: The system may not
detect objects with surfaces that absorb
reflection. Always drive with due care
and attention. Failure to take care may
result in a crash. WARNING:
The system may not
detect small or moving objects,
particularly those close to the ground. WARNING:
The parking aid system
can only assist you to detect objects
when your vehicle is moving at parking
speeds. To help avoid personal injury you
must take care when using the parking
aid system.
The sensors are on the front bumper.
Note: Keep the sensors free from snow, ice
and large accumulations of dirt.
Note: Do not cover up the sensors.
Note: Do not clean the sensors with sharp
objects. Note:
If your vehicle sustains damage
leaving the sensors misaligned, this may
cause inaccurate measurements or false
alerts.
The sensors are active when the
transmission is in any position other than
park (P). When the parking aid system
sounds a tone, the audio system may
reduce the set volume.
A warning tone sounds when an object
approaches your vehicle. As your vehicle
moves closer to an object, the rate of the
tone increases. The warning tone
continuously sounds when an object is 12 in
(30 cm) or less from the front bumper.
The system turns off when the vehicle
speed reaches
5 mph (8 km/h).
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2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Parking Aids
Sensor coverage area is up to 28 in
(70 cm) from the center of the bumper.
If the transmission is in reverse (R), the
system detects objects when your vehicle
is moving at low speed or an object is
moving toward your vehicle, for example
another vehicle at low speed. When you
stop your vehicle, the audible warning turns
off after two seconds.
If the transmission is in any forward gear,
the system provides audible warnings
when your vehicle is moving and an object
is within the detection area. When you stop
your vehicle, the audible warning turns off
after two seconds and the visual warning
turns off after four seconds. Press the parking aid button to
switch the system off.
If the system malfunctions, a message
appears in the information display.
Object Distance Indicator (If Equipped)
The system provides object distance
indication through the information display. •
As the distance to the object
decreases, the indicator blocks
illuminate and move toward the vehicle
icon.
• If there is no object detected, the
distance indicator blocks are gray.
When you shift into reverse (R), the system
provides audio warnings and visual
indication when your vehicle is moving and
the detected object is moving toward your
vehicle. When you stop your vehicle, the
audio warnings stop after two seconds.
Visual indication remains on when the
transmission is in reverse (R).
When you shift into any forward gear, the
system provides audio warnings and visual
indication when your vehicle is moving at
a speed of approximately 5 mph (8 km/h)
or below and the system detects an object
within the detection zone. When you stop
your vehicle, the audio warnings stop after
two seconds and visual indication stops
after four seconds.
Note: If the detected object is 12 in (30 cm)
or less from your vehicle, visual indication
remains on.
When you shift into neutral (N), the system
only provides visual indication if your
vehicle is moving at a speed of
approximately
5 mph (8 km/h) or below,
for example, your vehicle is moving on a
slope, and the system detects an object
moving toward your vehicle. When you
stop your vehicle, visual indication stops
after four seconds.
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