2021 FORD TRANSIT Special Operating Conditions

Connected Vehicle – Troubleshooting -
Vehicles With: SYNC/SYNC 3 ............373
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot ..........
375
Changing the Vehicle Wi-Fi Hotspot Name or Password .................................
375
Audio System
General Information ..................................
376
Audio Unit - Vehicles Without: SYNC ........................................................................\
376
Audio Unit - Vehicles With: SYNC 3 ......
378
AM/FM Radio - Vehicles Without: SYNC ........................................................................\
379
Audio Unit Clock and Date Displays - Vehicles Without: SYNC ......................
380
Connecting a Bluetooth® Device - Vehicles Without: SYNC ......................
380
Streaming Bluetooth Audio - Vehicles Without: SYNC ........................................
380
Playing Media From a USB Device - Vehicles Without: SYNC .......................
381
USB Port .........................................................
381
Using Voice Recognition ..........................
382
SYNC™
General Information ..................................
383
Using Voice Recognition ..........................
384
Using SYNC™ With Your Phone ..........
386
SYNC™ Applications and Services ......
387
Using SYNC™ With Your Media Player .......................................................................
390
SYNC™ Troubleshooting .........................
391
SYNC™ 3
General Information .................................
400
Using Voice Recognition ..........................
402
Entertainment .............................................
408
Phone ..............................................................
418
Navigation ......................................................
419
Apps ................................................................
425 Settings
...........................................................
427
SYNC™ 3 Troubleshooting .....................
429
Accessories
Accessories ...................................................
442
Auxiliary Switches ......................................
443
Ford Protect
Ford Protect .................................................
444
Scheduled Maintenance
General Maintenance Information ......
446
Normal Scheduled Maintenance .........
449
Special Operating Conditions Scheduled Maintenance .............................................
451
Customer Information
Type Approvals ...........................................
454
California Proposition 65 - United States of America ................................................
458
Perchlorate ...................................................
459
Replacement Parts Recommendation .......................................................................
459
Mobile Communications Equipment .......................................................................
460
Export Unique Options ............................
460
Appendices
Electromagnetic Compatibility ..............
461
End User License Agreement ................
464
Declaration of Conformity ......................
489
7
2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Table of Contents

•
Incorrect fuel for climatic conditions.
• Incorrect engine oil viscosity for
climactic conditions.
Note: Some vehicles have a lifetime fuel
filter that is integrated with the fuel tank.
Regular maintenance or replacement is not
needed.
Note: If these checks do not help you
correct the concern, have your vehicle
checked as soon as possible.
Noise Emissions Warranty,
Prohibited Tampering Acts and
Maintenance
On January 1, 1978, Federal regulation
became effective governing the noise
emission on trucks over 10,000 lb
(4,536 kg) Gross Vehicle Weight Rating
(GVWR). The preceding statements
concerning prohibited tampering acts and
maintenance, and the noise warranty
found in the Warranty Guide, are
applicable to complete chassis cabs over
10,000 lb (4,536 kg)
GVWR.
CATALYTIC CONVERTER - 3.5L
DURATEC/3.5L ECOBOOST™ WARNING:
Do not park, idle or
drive your vehicle on dry grass or other
dry ground cover. The emission system
heats up the engine compartment and
exhaust system, creating the risk of fire. WARNING:
The normal operating
temperature of the exhaust system is
very high. Never work around or attempt
to repair any part of the exhaust system
until it has cooled. Use special care when
working around the catalytic converter.
The catalytic converter heats up to a very
high temperature after only a short
period of engine operation and stays hot
after the engine is switched off. WARNING:
Exhaust leaks may
result in entry of harmful and potentially
lethal fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
vehicle inspected immediately. Do not
drive if you smell exhaust fumes.
Your vehicle has various emission control
components and a catalytic converter that
enables it to comply with applicable
exhaust emission standards.
To avoid damaging the catalytic converter:
• Do not crank the engine for more than
10 seconds at a time.
• Do not run the engine with a spark plug
lead disconnected.
• Do not push-start or tow-start your
vehicle. Use booster cables. See Jump
Starting the Vehicle
(page 251).
• Do not switch the ignition off when your
vehicle is moving.
• Do not use leaded fuel.
• Avoid running out of fuel.
Note: Resulting component damage may
not be covered by the vehicle Warranty.
159
2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Engine Emission Control

USING ALL-WHEEL DRIVE
WARNING: Vehicles with a higher
center of gravity (utility and four-wheel
drive vehicles) handle differently than
vehicles with a lower center of gravity
(passenger cars). Avoid sharp turns,
excessive speed and abrupt steering in
these vehicles. Failure to drive cautiously
increases the risk of losing control of your
vehicle, vehicle rollover, personal injury
and death.
The intelligent AWD system continuously
monitors vehicle conditions and adjusts
the power distribution between the front
and rear wheels. It combines transparent
all-surface operation with highly capable
all-wheel drive.
The AWD system is always active and
requires no driver input. It is capable of
handling all road conditions. You can
optimize the AWD performance for
specialized driving conditions by selecting
different drive modes. See Drive Control
(page
226).
Operating All-Wheel Drive (AWD)
Vehicles with Mismatched Tires WARNING:
Only use replacement
tires and wheels that are the same size,
load index, speed rating and type (such
as P-metric versus LT-metric or
all-season versus all-terrain) as those
originally provided by Ford. The
recommended tire and wheel size may
be found on either the Safety
Compliance Certification Label (affixed
to either the door hinge pillar, door-latch
post, or the door edge that meets the
door-latch post, next to the driver's
seating position), or the Tire Label which
is located on the B-Pillar or edge of the driver's door. If this information is not
found on these labels, then you should
contact your authorized dealer as soon
as possible. Use of any tire or wheel not
recommended by Ford can affect the
safety and performance of your vehicle,
which could result in an increased risk of
loss of vehicle control, vehicle rollover,
personal injury and death.
Major dissimilar tire sizes between the front
and rear axles could cause the AWD
system to stop functioning and default to
rear-wheel drive or damage the AWD
system.
For optimum AWD performance, it is
recommended to follow the tire rotation
maintenance schedule. To avoid potential
AWD malfunction or AWD system damage,
it is recommended to replace all four tires
rather than mixing significantly worn tires
with new tires.
Driving In Special Conditions With
All-Wheel Drive (AWD)
Note: AWD vehicles are equipped for
driving on sand, snow, mud and rough roads
and have operating characteristics that are
somewhat different from conventional
vehicles, both on and off the highway.
Basic Operating Principles in Special
Conditions
• Drive slower in strong crosswinds which
can affect the normal steering
characteristics of your vehicle.
• Be extremely careful when driving on
pavement made slippery by loose sand,
water, gravel, snow or ice.
165
2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing All-Wheel Drive

Other maintenance items
1
Change the transfer case fluid. 4
Replace accessory drive belt(s).
1 Perform these maintenance items within 3,000 mi (4,800 km) of the last engine oil
and filter change. Do not exceed the designated distance for the interval.
2 Initial replacement at ten years or
200,000 mi (320,000 km), then every five years or
100,000 mi (160,000 km).
3 After initial inspection, inspect every other oil change until replaced.
4 Four-wheel drive only.
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily
in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified or within
3000 miles (4800 kilometers) of the oil
change required message appearing in the
information display.
•
Example 1
: The message appears at
28,750 mi (46,270 km). Perform the
30,000 mi (48,000 km) automatic
transmission fluid replacement.
• Example 2
: The message does not
appear, but the odometer reads
30,000 mi (48,000 km) (for example,
the Intelligent Oil-Life Monitor was
reset at
25,000 mi (40,000 km)).
Perform the engine air filter
replacement. Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Scheduled
Maintenance chart.
As required
Inspect and lubricate U-joints.
Inspect frequently,
service as required
See axle maintenance items under
Exceptions.
Replace spark plugs.
Every 60000 miles
(96000 km)
451
2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Scheduled Maintenance

Seatbelt Warning Lamp and Indicator
Chime..............................................................46
Conditions of operation..................................... 47
Seats.................................................................126
Security..............................................................89
Service Data......................................................15
Settings Data....................................................16
Comfort and Convenience Data...................... 16
Entertainment Data............................................. 16
Settings............................................................427 ........................................................................\
........... 427
911 Assist............................................................... 428
Ambient Lighting............................................... 428
Audio....................................................................... 427
Automatic Updates.......................................... 428
Charge Settings.................................................. 428
Clock....................................................................... 427
Display................................................................... 428
Driver Assist......................................................... 428
FordPass............................................................... 428
General.................................................................. 428
Message Center................................................. 428
Mobile Apps......................................................... 428
Multi Contour Seats.......................................... 428
Navigation............................................................ 428
Personal Profiles................................................ 428
Phone..................................................................... 427
Seats...................................................................... 428
Sound..................................................................... 427
Valet Mode........................................................... 428
Vehicle................................................................... 428
Voice Control....................................................... 428
Side Airbags
......................................................57
Side Sensing System..................................189 Object Distance Indicator............................... 190
Sitting in the Correct Position..................126
Sliding Door Precautions
............................80
Sliding Door.....................................................80
Closing the Sliding Door.................................... 80
Opening the Sliding Door................................. 80
Sliding Door – Troubleshooting...................... 85
Sliding Door – Troubleshooting
...............85
Sliding Door – Frequently Asked
Questions ........................................................... 86
Sliding Door – Information Messages..........85
Snow Chains See: Using Snow Chains................................. 333Spare Wheel
See: Changing a Road Wheel....................... 339
Special Notices
.................................................11
New Vehicle Limited Warranty.......................... 11
Special Operating Conditions Scheduled Maintenance...............................................451
Exceptions............................................................ 453
Speed Control See: Cruise Control............................................ 198
Speed Limiter
...............................................206
Principle of Operation..................................... 206
Using Speed Limiter......................................... 206
Stability Control
.............................................181
Principle of Operation........................................ 181
Starter Switch See: Ignition Switch........................................... 144
Starting a Gasoline Engine.......................144 Engine Warning Lamps.................................... 146
Failure to Start..................................................... 145
Guarding Against Exhaust Fumes................145
Important Ventilating Information..............146
Starting the Engine............................................ 145
Stopping the Engine When Your Vehicle is Moving............................................................... 145
Stopping the Engine When Your Vehicle is Stationary......................................................... 145
Starting and Stopping the Engine.........144 General Information.......................................... 144
Steering...........................................................220 Adaptive Learning............................................... 221
Electric Power Steering................................... 220
Steering Information Messages..................... 221
Steering Wheel...............................................96
Stopping the Engine
....................................148
Stopping the Sliding Door Movement.....................................................84
Storage Compartments
..............................141
Storage.............................................................142 Bottle Holders...................................................... 142
Overhead Storage.............................................. 142
Rear Overhead Storage.................................... 142
Streaming Bluetooth Audio - Vehicles Without: SYNC..........................................380
Selecting a Source............................................ 380
Supplementary Restraints System.........50 Principle of Operation........................................ 50
Switching Auto-Start-Stop On and Off...................................................................148
502
2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Index

Distance to Empty...............................................
118
Instantaneous Fuel............................................. 118
Personalization..................................................... 118
Resetting the Trip Computer........................... 117
Trip Odometer...................................................... 118
Trip Timer............................................................... 118
Type Approvals............................................454
Radio Frequency Certification Labels for
Audio Unit........................................................ 454
Radio Frequency Certification Labels for Blind Spot Information System
Sensors ............................................................. 454
Radio Frequency Certification Labels for Cruise Control Module................................ 455
Radio Frequency Certification Labels for Keys and Remote Controls....................... 455
Radio Frequency Certification Labels for Passive Anti-Theft System....................... 456
Radio Frequency Certification Labels for Radio Transceiver Module......................... 456
Radio Frequency Certification Labels for SYNC.................................................................. 457
Radio Frequency Certification Labels for Telematics Control Unit.............................. 457
Radio Frequency Certification Labels for Tire Pressure Monitoring System
Sensors............................................................ 458
U
Under Hood Overview - 3.5L Duratec.........................................................280
Under Hood Overview - 3.5L Ecoboost™..................................................281
USB Port..........................................................381
Using Adaptive Cruise Control................199 Adaptive Cruise Control Indicator...............205
Adaptive Cruise Control Information
Messages......................................................... 205
Adaptive Cruise Control System Sensors............................................................. 203
Automatic Cancellation.................................. 202
Canceling the Set Speed................................ 202
Changing the Set Speed.................................. 201
Detection Issues................................................. 202
Following a Vehicle.......................................... 200
Hilly Condition Usage....................................... 202
Overriding the System...................................... 201Resuming the Set Speed................................
202
Setting the Adaptive Cruise Speed............200
Setting the Gap Distance................................ 201
Switching Adaptive Cruise Control Off...................................................................... 202
Switching Adaptive Cruise Control On........................................................................\
199
Switching to Normal Cruise Control..........204
System Not Available...................................... 203
Using All-Wheel Drive.................................165 All-Wheel Drive Gauge..................................... 169
All-Wheel Drive Information Messages.......................................................... 169
Driving In Special Conditions With All-Wheel Drive (AWD)............................... 165
Operating All-Wheel Drive (AWD) Vehicles with Mismatched Tires................................ 165
Using Cruise Control...................................198 Canceling the Set Speed................................. 198
Changing the Set Speed................................. 198
Cruise Control Indicator................................... 199
Resuming the Set Speed................................. 198
Setting the Cruise Speed................................ 198
Switching Cruise Control Off......................... 198
Switching Cruise Control On.......................... 198
Using MyKey With Remote Start Systems...........................................................75
Using Power Running Boards....................93 Automatic Power Deploy.................................. 93
Automatic Power Stow...................................... 93
Bounce-back......................................................... 94
Enabling and Disabling...................................... 94
Manual Operation................................................ 94
Manual Power Deploy........................................ 94
Resetting the System......................................... 95
Using Snow Chains
.....................................333
Using Stability Control................................182
Using SYNC™ With Your Media Player............................................................390
Audio Voice Commands.................................. 391
Media Sources.................................................... 390
Using SYNC™ With Your Phone...........386 Accessing Features through the Phone
Menu.................................................................. 387
Pairing a Phone.................................................. 386
Phone Controls................................................... 387
Phone Voice Commands............................... 386
504
2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Index