
PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’
s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
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2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Ford Protect

Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 5% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Protect extended service plan
coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
445
2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Ford Protect

NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.When to expect the oil change message
Vehicle use and example
Interval
Normal
7,500– 10,000 mi
(12,000– 16,000 km) Normal commuting with highway driving.
No, or moderate, load or towing.
Flat to moderately hilly roads.
No extended idling.
Severe
5,000– 7,500 mi
(8,000– 12,000 km) Moderate to heavy load or towing.
Mountainous or off-road conditions.
Extended idling.
Extended hot or cold operation.
Extreme
3,000–5,000 mi
(4,800–8,000 km) Maximum load or towing.
Extreme hot or cold operation.
Normal Maintenance Intervals At every oil change interval as indicated by the information display
1
Change engine oil and filter. **
Rotate tires, inspect tire wear and measure tread depth.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level (if equipped with dipstick). Consult your
dealer for requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
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Other maintenance items
1
Change the transfer case fluid. 4
Replace accessory drive belt(s).
1 Perform these maintenance items within 3,000 mi (4,800 km) of the last engine oil
and filter change. Do not exceed the designated distance for the interval.
2 Initial replacement at ten years or
200,000 mi (320,000 km), then every five years or
100,000 mi (160,000 km).
3 After initial inspection, inspect every other oil change until replaced.
4 Four-wheel drive only.
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily
in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified or within
3000 miles (4800 kilometers) of the oil
change required message appearing in the
information display.
•
Example 1
: The message appears at
28,750 mi (46,270 km). Perform the
30,000 mi (48,000 km) automatic
transmission fluid replacement.
• Example 2
: The message does not
appear, but the odometer reads
30,000 mi (48,000 km) (for example,
the Intelligent Oil-Life Monitor was
reset at
25,000 mi (40,000 km)).
Perform the engine air filter
replacement. Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Scheduled
Maintenance chart.
As required
Inspect and lubricate U-joints.
Inspect frequently,
service as required
See axle maintenance items under
Exceptions.
Replace spark plugs.
Every 60000 miles
(96000 km)
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C
California Proposition 65 - United States
of America..................................................458
Capacities and Specifications - 3.5L Duratec.........................................................358
Air Conditioning System................................. 358
Brake System....................................................... 361
Engine.................................................................... 359
Engine Coolant................................................... 360
Fuel Tank................................................................ 361
Grease.................................................................... 362
Locks...................................................................... 362
Rear Axle............................................................... 362
Washer Reservoir................................................ 361
Capacities and Specifications - 3.5L Ecoboost™.................................................363
Air Conditioning System................................. 363
Brake System....................................................... 367
Engine.................................................................... 364
Engine Coolant................................................... 366
Fuel Tank.............................................................. 366
Grease....................................................................368
Locks...................................................................... 368
Rear Axle............................................................... 367
Washer Reservoir............................................... 366
Capacities and Specifications................352
Cargo Lamps.................................................106 Switching the Cargo Lamps Off................... 106
Switching the Cargo Lamps On.................... 106
Car Wash See: Cleaning the Exterior.............................. 303
Catalytic Converter - 3.5L Duratec/3.5L Ecoboost™..................................................159
On-Board Diagnostics System..................... 160
Changing a Bulb..........................................296 Front Clearance Lamp..................................... 298
Headlamp............................................................ 296
High Mounted Stoplamps.............................. 299
Interior Lamp....................................................... 299
License Plate Lamp.......................................... 299
Reading Lamps.................................................. 300
Rear Lamps......................................................... 298
Side Direction Indicator................................... 298
Sun Visor Mirror Lamp.................................... 300
Changing a Fuse
...........................................276
Fuses....................................................................... 276Changing a Road Wheel...........................339
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 340
Front Jacking Points......................................... 345
Installing a Road Wheel.................................. 348
Locking Lug Nuts................................................ 341
Rear Jacking Points........................................... 345
Removing a Road Wheel................................ 348
Removing a Wheel Trim.................................. 346
Stowing the Wheel and Vehicle Jack.........350
Vehicle Jack......................................................... 344
Vehicles With a Spare Wheel......................... 341
Changing the 12V Battery.........................290 Removing the Battery....................................... 291
Replacing the Battery....................................... 292
Changing the Engine Air Filter................284
Changing the Engine Oil and Oil Filter...............................................................283
Engine Lubrication for Severe Service Operation......................................................... 283
Changing the Front Wiper Blades
.........295
Changing the Vehicle Wi-Fi Hotspot Name or Password...................................375
Checking MyKey System Status
...............74
Checking the Wiper Blades.....................294
Child Restraint and Seatbelt Maintenance.................................................49
Child Restraint Positioning.........................39
Child Safety
.......................................................19
General Information............................................. 19
Child Safety Locks..........................................41 Left-Hand Side...................................................... 42
Right-Hand Side................................................... 42
Cigar Lighter
...................................................140
Cleaning Products.......................................302
Cleaning the Engine
...................................304
Cleaning the Exterior..................................303 Body Paintwork Preservation....................... 304
Cleaning the Chrome Trim............................. 303
Cleaning the Headlamps................................ 303
Cleaning the Rear Window............................ 303
Sliding Door Tracks........................................... 304
Cleaning the Instrument Panel and Instrument Cluster Lens
.........................307
Cleaning the Interior...................................305 Fabric, Carpets, Cloth Seats, Headliners
and Floor Mats.............................................. 305
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Selectable Drive Modes Information
Messages.......................................................... 227
Driver Alert......................................................207
Driver Alert System Display............................ 207
Driver Alert System Messages...................... 208
Driver Alert System Warnings....................... 207
Switching Driver Alert On and Off..............208
Driver and Passenger Airbags.....................51 Children and Airbags.......................................... 56
Passenger Airbag On and Off Switch ...........51
Proper Driver and Front Passenger Seating Adjustment........................................................ 56
Driving Aids....................................................206
Driving Hints
..................................................246
Driving Through Water...............................247
DRL See: Daytime Running Lamps....................... 102
E
Eco......................................................................219 Eco Mode............................................................... 219
Efficient Drive Mode.......................................... 219
Economical Driving
.....................................246
Electric Parking Brake Audible Warning.........................................................178
Electric Parking Brake..................................177 Electric Parking Brake –
Troubleshooting............................................. 178
Electric Parking Brake – Troubleshooting.........................................178
Electric Parking Brake – Information Messages.......................................................... 178
Electric Parking Brake – Warning Lamps................................................................ 178
Electromagnetic Compatibility
...............461
Emergency Call Limitations.......................62
Emergency Call Requirements..................61
Emergency Call System Data
.....................17
Emergency Exit - M2 Bus..........................250
Emission Law.................................................158 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........159
Tampering With a Noise Control System............................................................... 158
Enabling Remote Start...............................120 End User License Agreement
.................464
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................ 464
Engine Block Heater
....................................146
Using the Engine Block Heater....................... 147
Engine Coolant Check...............................285 Adding Coolant.................................................. 286
Coolant Change.................................................. 287
Engine Coolant Temperature Management.................................................. 289
Fail-Safe Cooling................................................ 287
Recycled Coolant............................................... 287
Severe Climates.................................................. 287
Engine Cooling Fan.....................................285
Engine Emission Control...........................158
Engine Immobilizer See: Passive Anti-Theft System - Vehicles
With: Passive Anti-Theft System
(PATS)................................................................. 89
Engine Oil Check..........................................282 Adding Engine Oil.............................................. 282
Engine Oil Pressure Warning Lamp............283
Engine Oil Dipstick - 3.5L Duratec.........282
Engine Oil Dipstick - 3.5L Ecoboost™.................................................282
Engine Specifications - 3.5L Duratec.........................................................352
Engine Specifications - 3.5L Ecoboost™.................................................353
Entertainment..............................................408 AM/FM Radio..................................................... 409
Apps........................................................................\
. 417
CD........................................................................\
..... 415
HD Radio ™ Information (If
Available).......................................................... 412
SiriusXM® Satellite Radio (If Activated)........................................................ 410
Sources................................................................. 409
Stereo or USB...................................................... 416
Supported Media Players, Formats and Metadata Information.................................. 417
USB Ports............................................................... 417
Environment.....................................................18
Essential Towing Checks..........................239 Before Towing a Trailer.................................... 244
Launching or Retrieving a Boat or Personal Water Craft (PWC)...................................... 245
Safety Chains...................................................... 240
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Tow Hitch..............................................................
240
Trailer Brakes....................................................... 240
Trailer Lamps....................................................... 244
Trailer Towing Connector................................ 239
When Towing a Trailer..................................... 244
Event Data.........................................................15
Export Unique Options.............................460
Exterior Mirrors
..............................................108
Fold-Away Exterior Mirrors............................. 109
Power Exterior Mirrors...................................... 108
Power Folding Mirrors....................................... 108
F
Fan See: Engine Cooling Fan................................. 285
Fastening the Seatbelts..............................44 Seatbelt Locking Modes.................................... 45
Using Seatbelts During Pregnancy................44
Flat Tire See: Changing a Road Wheel....................... 339
Flat Tire Inflation See: Tire Sealant and Inflator Kit.................. 312
Floor Mats
.......................................................247
Fog Lamps - Front See: Front Fog Lamps...................................... 104
Ford Credit.....................................................256 US Only.................................................................. 256
Ford Protect..................................................444 Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 445
Ford Protect Extended Service Plans (U.S. Only)................................................................. 444
Front Fog Lamps
..........................................104
Front Fog Lamp Indicator................................ 105
Switching the Front Fog Lamps On or Off....................................................................... 104
Front Parking Aid...........................................187 Front Parking Aid Information
Messages.......................................................... 189
Object Distance Indicator............................... 188
Front View Camera.....................................225 Using the Front View Camera....................... 226
Front Wiper Blades See: Changing the Front Wiper Blades......295
Fuel and Refueling........................................151
Fuel Filler Funnel Location........................153
Fuel Filter
........................................................294 Fuel Quality - E85..........................................151
Choosing the Right Fuel - Flex Fuel
Vehicles.............................................................. 151
Switching Between E85 and Gasoline............................................................. 152
Fuel Quality - Gasoline...............................153 Choosing the Right Fuel................................... 153
Fuel Shutoff
..................................................250
Ignition Switch.................................................... 250
Keyless Starting................................................... 251
Fuse Box Locations
.....................................263
Body Control Module....................................... 263
Driver Compartment Fuse Box..................... 263
Engine Compartment Fuse Box................... 263
Passenger Compartment Fuse Box............263
Pre-fuse Box........................................................ 263
Fuses................................................................263
Fuse Specification Chart..........................264 Body Control Module......................................... 271
Driver Compartment Fuse Box..................... 267
Engine Compartment Fuse Box................... 264
Passenger Compartment Fuse Box............273
Pre-fuse Box......................................................... 275
G
Gauges..............................................................110 Automatic Transmission Position
Indicators............................................................ 111
Engine Coolant Temperature Gauge.............111
Fuel Gauge.............................................................. 111
Information Display............................................ 110
Instrument Cluster.............................................. 110
Speedometer......................................................... 111
Tachometer........................................................... 110
Gearbox See: Transmission............................................... 161
General Information on Radio Frequencies...................................................63
General Maintenance Information
.......446
Multi-point Inspection..................................... 448
Owner Checks and Services.......................... 447
Protecting Your Investment.......................... 446
Why Maintain Your Vehicle?......................... 446
Why Maintain Your Vehicle at Your Dealership?.................................................... 446
Getting Assistance Outside the U.S. and Canada.........................................................259
496
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System Settings..................................................
195
Using the Rear View Camera......................... 194
Recommended Towing Weights - Chassis Cab/Crew Van/Cutaway/
Van.................................................................235
Calculating the Maximum Loaded Trailer Weight for Your Vehicle............................... 237
Recommended Towing Weights - M2 Bus..................................................................237
Calculating the Maximum Loaded Trailer Weight for Your Vehicle.............................. 239
Reduced Engine Performance................246
Refueling..........................................................155 System Warnings............................................... 156
Releasing the Electric Parking Brake if the Vehicle Battery Has Run Out of
Charge
............................................................178
Releasing the Parking Brake.....................174
Remote Control - Vehicles With: Passive Anti-Theft System (PATS)......................65
Changing the Remote Control Battery........66
Integrated Keyhead Transmitter.................... 65
Locating Your Vehicle......................................... 66
Programming a New Remote Control.........66
Switching the Panic Alarm On and Off........67
Remote Control - Vehicles With: Power Sliding Door...................................................67
Changing the Remote Control Battery.........67
Locating Your Vehicle......................................... 68
Remote Control Information Messages........................................................... 69
Remote Control - Vehicles Without: Passive Anti-Theft System
(PATS).............................................................64
Changing the Remote Control Battery........64
Integrated Keyhead Transmitter.................... 64
Locating Your Vehicle......................................... 65
Programming a New Remote Control.........64
Switching the Panic Alarm On and Off........................................................................\
. 65
Remotely Starting and Stopping the Vehicle...........................................................120
Remote Start Limitations..........................120
Remote Start
.................................................120
Remote Start Settings................................120
Climate Control Settings................................. 120
Heated Seat Settings......................................... 121
Setting the Remote Start Duration...............121 Removing a Headlamp..............................295
Repairing Minor Paint Damage..............308
Replacement Parts
Recommendation....................................459
Collision Repairs................................................ 459
Scheduled Maintenance and Mechanical Repairs.............................................................. 459
Warranty on Replacement Parts.................459
Replacing a Lost Key or Remote Control............................................................69
Replacing the Cabin Air Filter...................125
Reporting Safety Defects (Canada Only)..............................................................262
Reporting Safety Defects (U.S. Only)...............................................................261
Resetting the Power Sliding Door...........84
Restarting the Engine.................................148
Roadside Assistance
..................................249
Vehicles Sold in Canada: Getting Roadside
Assistance....................................................... 250
Vehicles Sold in the United States: Getting Roadside Assistance................................... 249
Vehicles Sold in the United States: Using Roadside Assistance................................... 249
Roadside Emergencies..............................249
Roof Racks and Load Carriers - Bus
..................................................................228
Roof Racks and Load Carriers - Van.................................................................228
Running-In See: Breaking-In.................................................. 247
Running Out of Fuel.....................................153 Adding Fuel From a Portable Fuel
Container.......................................................... 154
Filling a Portable Fuel Container.................. 154
S
Safety Canopy ™
............................................58
Safety Precautions........................................151
Scheduled Maintenance
..........................446
Seatbelt Extensions......................................49
Seatbelt Height Adjustment
.....................46
Seatbelt Reminder.........................................47
Belt-Minder™........................................................ 47
Seatbelts...........................................................43 Principle of Operation........................................ 43
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