Removing a Headlamp
.............................278
Changing a Bulb ..........................................
278
Vehicle Care
General Information ..................................
283
Cleaning Products ......................................
283
Cleaning the Exterior .................................
284
Waxing ............................................................
285
Cleaning the Engine ...................................
285
Cleaning the Windows and Wiper Blades ........................................................................\
286
Cleaning the Interior ..................................
286
Cleaning the Instrument Panel and Instrument Cluster Lens .......................
287
Cleaning Leather Seats ............................
287
Repairing Minor Paint Damage .............
288
Cleaning the Wheels .................................
288
Vehicle Storage ...........................................
288
Wheels and Tires
General Information ...................................
291
Tire Care .........................................................
292
Using Snow Chains ....................................
307
Tire Pressure Monitoring System .........
308
Changing a Road Wheel ............................
312
Technical Specifications ..........................
322
Capacities and Specifications
Engine Specifications ...............................
324
Motorcraft Parts ..........................................
325
Vehicle Identification Number ...............
326
Vehicle Certification Label .......................
327
Transmission Code Designation ............
327
Capacities and Specifications ...............
328
Bulb Specification Chart ..........................
334
Connected Vehicle
What Is a Connected Vehicle .................
336
Connected Vehicle Requirements .......
336Connected Vehicle Limitations
.............
336
Connecting the Vehicle to a Mobile Network .....................................................
336
Connecting the Vehicle to a Wi-Fi Network - Vehicles With: SYNC 3 .....
336
Connected Vehicle – Troubleshooting - Vehicles With: Modem ..........................
337
Connected Vehicle – Troubleshooting - Vehicles With: SYNC 3 ..........................
338
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot - Vehicles Without: SYNC ......................
340
Creating a Vehicle Wi-Fi Hotspot .........
340
Changing the Vehicle Wi-Fi Hotspot Name or Password .................................
341
Audio System
General Information ..................................
342
Audio Unit ......................................................
342
Audio Unit - Vehicles With: SYNC ........
344
Audio Unit - Vehicles With: SYNC 3 .....
346
Connecting a Bluetooth® Device - Vehicles With: AM/FM/USB/
Bluetooth, Vehicles Without: SYNC
........................................................................\
347
Radio ...............................................................
348
Satellite Radio .............................................
348
Digital Radio .................................................
350
Audio Input Jack ..........................................
352
USB Port .........................................................
353
Using Voice Recognition - Vehicles Without: SYNC ........................................
354
Media Hub .....................................................
354
SYNC™
General Information ..................................
355
Using Voice Recognition ..........................
356
Using SYNC™ With Your Phone ...........
358
SYNC™ Applications and Services ......
359
Using SYNC™ With Your Media Player ........................................................................\
362
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WHAT IS 911 ASSIST
911 Assist is a SYNC system feature that
can call for help if you’re in an accident. If
a crash deploys an airbag (excluding knee
airbags and rear inflatable seatbelts [if
equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, by
visiting:
Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel." If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
During an emergency call, the system
transmits vehicle data to the emergency
service. See Data Recording (page 9).
EMERGENCY CALL
REQUIREMENTS WARNING:
Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional. WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly. WARNING:
Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
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•
SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
EMERGENCY CALL
LIMITATIONS
The SYNC 911 Assist feature only operates
in the U.S., Canada or in a territory in which
911 is the emergency number.
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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See Load limits in the Load Carrying
chapter for load specification terms found
on the tire label and Safety Compliance
label and instructions on calculating your
vehicle's load.
See Load Limit (page 215).
Remember to account for the trailer
tongue weight as part of your vehicle load
when calculating the total vehicle weight.
Trailer Towing Connector When attaching the trailer wiring connector
to your vehicle, only use a proper fitting
connector that works with the vehicle and
trailer functions. Some seven-position
connectors may have the SAE J2863 logo,
which confirms that it is the proper wiring
connector and works correctly with your
vehicle. Function
Color
Left turn signal and stop lamp
Yellow
Ground (-)
White
Electric brakes
Blue
Right turn signal and stop
lamp
Green
Battery (+) 1
Orange
Running lights
Brown
Reverse lights
Grey
1 Your vehicle must recognize the trailer
before the trailer can receive power.
Safety Chains
Note: Do not attach safety chains to the
bumper. Always connect the safety chains
to the frame or hook retainers of your trailer
hitch.
Install trailer safety chains to the trailer
hitch as recommended by the
manufacturer. Cross the chains under the
trailer tongue and allow enough slack for
turning tight corners. Do not allow the
chains to drag on the ground. If the trailer safety chain hook has a latch,
make sure the latch is fully closed.
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CLEANING THE EXTERIOR
Wash your vehicle regularly with cool or
lukewarm water and a neutral pH
shampoo, we recommend Motorcraft
Detail Wash.
•
Never use strong household detergents
or soap, for example dish washing or
laundry liquid. These products can
discolor and spot painted surfaces.
• Never wash your vehicle when it is hot
to the touch, or during strong or direct
sunlight.
• Dry your vehicle with a chamois or soft
terry cloth towel to eliminate water
spotting.
• Immediately remove fuel spillages, bird
droppings, insect deposits and road tar.
These may cause damage to your
vehicle ’s paintwork or trim over time.
We recommend Motorcraft Bug and
Tar Remover.
• Remove any exterior accessories, for
example antennas, before entering a
car wash.
• When filling with AdBlue®, remove any
residue on painted surfaces
immediately.
Note: Suntan lotions and insect repellents
can damage painted surfaces. If these
substances come in contact with your
vehicle, wash the affected area as soon as
possible.
Cleaning the Exterior Precautions
Immediately remove fuel spillages, AdBlue
residuals, bird droppings, insect deposits
and road tar. These may cause damage to
your vehicle ’s paintwork or trim over time.
Remove any exterior accessories, for
example antennas, before entering a car
wash. Cleaning the Exterior Lamps
Note:
Do not scrape the exterior lamps
lenses or use abrasives, alcoholic solvents
or chemical solvents to clean them.
Note: Do not wipe the exterior lamps when
they are dry.
Exterior Chrome Parts
• Apply a high quality-cleaning product
to bumpers and other chrome parts.
Follow the manufacturer ’s instructions.
We recommend Motorcraft Custom
Bright Metal Cleaner.
• Do not apply the cleaning product to
hot surfaces. Do not leave the cleaning
product on chrome surfaces longer
than the time recommended.
• Using non-recommended cleaners can
result in severe and permanent
cosmetic damage.
Note: Never use abrasive materials, for
example steel wool or plastic pads as they
can scratch the chrome surface.
Note: Do not use chrome cleaner, metal
cleaner or polish on wheels or wheel covers.
Exterior Plastic Parts
For routine cleaning we recommend
Motorcraft Detail Wash. If tar or grease
spots are present, we recommend
Motorcraft Bug and Tar Remover.
Stripes or Graphics (If Equipped)
Hand washing your vehicle is preferred
however, pressure washing may be used
under the following conditions:
• Do not use water pressure higher than
2,000 psi (14,000 kPa)
.
• Do not use water hotter than
179°F
(82°C).
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WHAT IS A CONNECTED
VEHICLE
A connected vehicle has technology that
allows your vehicle to connect to a mobile
network and for you to access a range of
features. When used in conjunction with
the FordPass app, it could allow you to
monitor and control your vehicle further,
for example checking the tire pressures,
the fuel level and the vehicle location. For
additional information, refer to the local
Ford website.
CONNECTED VEHICLE
REQUIREMENTS
Connected service and related feature
functionality requires a compatible vehicle
network.
Some remote features require additional
service activation. Log in to your Ford
account for details. Some restrictions, third
party terms and message or data rates
may apply.
CONNECTED VEHICLE
LIMITATIONS
Evolving technology, cellular networks, or
regulations could affect functionality and
availability, or continued provision of some
features. These changes could even stop
some features from functioning.
CONNECTING THE VEHICLE TO
A MOBILE NETWORK
What Is the Modem
The modem allows access to a
range of features built into your
vehicle. Enabling and Disabling the Modem
- Vehicles With: AM/FM/Aux In/
USB/Bluetooth/AM/FM/USB/
Bluetooth
1. Using the information display control
on the steering wheel, select Settings.
2. Select FordPass.
3. Select
Connectivity.
4. Switch connectivity features on or off.
Enabling and Disabling the Modem
- Vehicles With: SYNC 3
1. Press
Settings.
2. Press
FordPass Connect.
3. Press
Connectivity Settings.
4. Switch connectivity features on or off.
Connecting FordPass to the
Modem
1. Make sure that the modem is enabled using the vehicle settings menu.
2. Open the FordPass app on your device
and log in.
3. Add your vehicle or select your vehicle if already added.
4. Select the option for vehicle details.
5. Select the option to activate your vehicle.
6. Make sure that the name on the screen
matches the name shown in your
FordPass account.
7. Confirm that FordPass account is connected to the modem.
CONNECTING THE VEHICLE TO
A WI-FI NETWORK - VEHICLES
WITH: SYNC 3
1. Press
Settings.
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Adjusting the Volume
Turn to adjust the volume.
Changing Radio Stations
In radio mode, turn to search through the
radio frequency band.
In satellite radio mode, turn to find the
previous or next available satellite radio
station. Playing or Pausing Media Press and release the button to
either play or pause the audio.
Switching the Audio Unit On and
Off Press and release the button.
Using Seek, Fast Forward and
Reverse In radio mode, select a frequency band and
press and release either button. The
system stops at the first station it finds in
that direction.
In satellite radio mode, press and release
to select the next or previous satellite radio
station. If you select a specific category
such as jazz, rock or news, press to find the
next or previous station in that category.
CONNECTING A BLUETOOTH®
DEVICE - VEHICLES WITH: AM/
FM/USB/BLUETOOTH,
VEHICLES WITHOUT: SYNC
Pairing a Device
Press the button.
Select BT Devices and follow the
instructions on the screen.
Note: When pairing a new device, you can
choose to download contacts and set this
as the primary device.
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The USB port allows you to plug in media
playing devices, memory sticks and charge
devices.
Note:
Not all USB ports in your vehicle have
data transfer capabilities. See Auxiliary
Power Points (page 137).
USING VOICE RECOGNITION -
VEHICLES WITHOUT: SYNC
Voice Pass Through
This system allows you to use the voice
recognition features of your phone. Press the voice control button
on the steering wheel.
Note: This only works when connected via
Bluetooth. See
Connecting a Bluetooth®
Device (page 347).
Note: When using voice pass through use
the language set on the device. MEDIA HUB
(IF EQUIPPED) WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
The media hub may be on the instrument
panel or center console.
The media hub may contain one or more
of the following inputs:
See
USB Port (page 353).
See
Audio Input Jack (page 352).
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