
your vehicle has intelligent access,
press the engine START/STOP button
once without pressing the brake pedal.
You do not need to leave your keys in
the vehicle. You can lock and unlock
your vehicle as you normally do.
9. Release the brake pedal. WARNING: Do not disconnect the
battery during recreational towing. It
prevents the transfer case from shifting
properly and may cause the vehicle to
roll, even if the transmission is in park
(P). WARNING:
Shifting the transfer
case to its neutral position for
recreational towing may cause the
vehicle to roll, even if the transmission is
in park (P). It may injure the driver and
others. Make sure you press the foot
brake and the vehicle is in a secure, safe
position when you shift to neutral (N).
Note: Failing to put the transfer case in its
neutral position may damage vehicle
components.
Note: You can check the four-wheel-down
towing status at any time by opening the
driver door or by switching the ignition to the
accessory or on position and verifying the
confirmation message appears in the
cluster.
To exit four-wheel-down towing and return
the transfer case to the
2H position:
1. With your vehicle still properly secured
to the tow vehicle, switch the ignition
to the on position but do not start the
engine. If your vehicle has an ignition
key, turn the key to the on position. If
your vehicle has intelligent access,
press the engine START/STOP button
once without pressing the brake pedal.
2. Press and hold the brake pedal. 3. Shift the transmission out of neutral
(N) and into park (P).
4. Observe the messages on the information display screen.
Note: If completed successfully, the
instrument cluster displays
4X2, and
Neutral Tow Disabled.
Note: If the indicator light and message do
not display, you must perform the procedure
again from the beginning.
Note: You may hear an audible noise as the
transfer case shifts out of its neutral
position. This is normal.
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•
Check that the exterior lights work.
• Turn the steering wheel to check that
the steering power assist works.
FLOOR MATS WARNING: Use a floor mat
designed to fit the footwell of your
vehicle that does not obstruct the pedal
area. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death. WARNING:
Pedals that cannot
move freely can cause loss of vehicle
control and increase the risk of serious
personal injury. WARNING:
Secure the floor mat
to both retention devices so that it
cannot slip out of position and interfere
with the pedals. Failure to follow this
instruction could result in the loss of
control of your vehicle, personal injury or
death. WARNING: Do not place additional
floor mats or any other covering on top
of the original floor mats. This could
result in the floor mat interfering with the
operation of the pedals. Failure to follow
this instruction could result in the loss of
control of your vehicle, personal injury or
death. WARNING:
Always make sure that
objects cannot fall into the driver foot
well while your vehicle is moving. Objects
that are loose can become trapped
under the pedals causing a loss of
vehicle control. To install the floor mats, position the floor
mat eyelet over the retention post and
press down to lock in position.
To remove the floor mat, reverse the
installation procedure.
Note:
Regularly check the floor mats to
make sure they are secure.
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Front towing eyes.
A
Rear safety chain loop.
B
Your vehicle comes with frame-mounted
front recovery hooks. These hooks should
never have a load applied to them greater
than the gross vehicle weight rating of your
vehicle.
Before using recovery hooks:
• Make sure all attaching points are
secure and capable of withstanding
the applied load.
• Never use chains, cables or tow straps
with metal hook ends.
• Only use recovery straps that have a
minimum breaking strength two to
three times the gross vehicle weight of
the stuck vehicle.
• Make sure the recovery strap is in good
condition and free of visible cuts, tears
or damage. •
Use a damper device such as a tarp,
heavy blanket or piece of carpet
draped over the recovery strap to help
absorb the energy in the event the
strap breaks.
• Make sure the stuck vehicle is not
loaded heavier than its gross vehicle
weight rating specified on the
certification label.
• Always align the tow vehicle and stuck
vehicle in a straight line (within 10
degrees).
• Keep bystanders to the sides of the
vehicle, at a distance of at least twice
the length of the recovery strap. This
helps avoid injury from the hazard of a
recovery hook or strap breaking, or a
vehicle lurching into their path.
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Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or
Service Advisor at your selling or
servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification
on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.
In order to help us serve you better, please
have the following information available
when contacting a Customer Relationship
Center:
• Vehicle Identification Number.
• Your telephone number (home and
business).
• The name of the authorized dealer and
city where located.
• The vehicle ’s current odometer reading.
In some states within the United States,
you must directly notify Ford in writing
before pursuing remedies under your
state's warranty laws, and Ford is also
allowed a final repair attempt.
Additionally, in some states within the
United States, a consumer has the option
of submitting a warranty dispute to the
BBB Auto Line before taking action under
the Magnuson-Moss Warranty Act, or to
the extent allowed by state law, before
pursuing replacement or repurchase
remedies provided by certain state laws.
This dispute handling procedure is not
required prior to enforcing state created
rights or other rights which are independent
of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws. IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle
’s
applicable express warranty after a
reasonable number of attempts, the
manufacturer shall be required to either
replace the vehicle with one substantially
identical or repurchase the vehicle and
reimburse the buyer in an amount equal to
the actual price paid or payable by the
consumer (less a reasonable allowance
for consumer use). The consumer has the
right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18,000 mi (29,000 km), whichever
occurs first:
1. Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair of nonconformities for a total of more
than 30 calendar days (not necessarily
all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
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Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor-
vehicles.html (English)
Website
http://www.tc.gc.ca/fra/securiteautomobile/signaler-defauts-vehicules-
automobiles.html (French)
Website
1-800-333-0510
Phone Ford of Canada Contact Information
www.ford.ca
Website
1-800-565-3673
Phone
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1. Remove the clips that secure the air
filter housing cover.
2. Carefully lift the air filter housing cover.
3. Remove the air filter element from the
air filter housing.
4. Wipe any dirt or debris from the air filter
housing and cover to make sure no dirt
gets in the engine and that you have a
good seal.
5. Install a new air filter element. Be careful not to crimp the filter element
edges between the air filter housing
and cover. This could cause filter
damage and allow unfiltered air to
enter the engine if it is not properly
seated.
6. Install the air filter housing cover.
7. Engage the clips to secure the air filter housing cover to the air filter housing. OIL CHANGE INDICATOR
RESET
Use the information display controls on
the steering wheel to reset the oil change
indicator.
From the main menu scroll to:
Action and description
Message
Press the right arrow button,
then from this menu scroll
to the following message.
Settings
Press the right arrow button,
then from this menu scroll
to the following message.
Vehicle
Press the right arrow button,
then from this menu scroll
to the following message.
Oil Life
Press and hold the OK
button until the instrument
cluster displays the
following message.
Hold OK to
Reset
Reset Successful
When the oil change indic-
ator resets the instrument
cluster displays 100%.
Remaining Life
{00}%
If the instrument cluster
displays one of the following
messages, repeat the
process.
Not Reset
Reset Cancelled
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Your vehicle has a maintenance-free
battery. It does not require additional
water during service.
If your vehicle battery has a cover, make
sure you correctly install it after cleaning
or replacing the battery.
For longer, trouble-free operation, keep the
top of the battery clean and dry and the
battery cables tightly fastened to the
battery terminals. If any corrosion is
present on the battery or terminals, remove
the cables from the terminals and clean
with a wire brush. You can neutralize the
acid with a solution of baking soda and
water.
We recommend that you disconnect the
negative battery cable terminal from the
battery if you plan to store your vehicle for
an extended period.
To maintain correct operation of the
battery management system, if you add
any electrical devices to your vehicle, do
not connect the ground connection directly
to the negative battery terminal. A
connection at the negative battery terminal
can cause inaccurate measurements of
the battery condition and potential
incorrect system operation.
Note:
Electrical accessories or components
added to your vehicle by you or an
authorized dealer, may adversely affect
battery performance, durability and the
performance of other electrical systems on
your vehicle.
If a replacement battery is required, we
recommend you use a Ford replacement
battery that matches the electrical
requirements of your vehicle. If you disconnect or replace the battery
and your vehicle has an automatic
transmission, transmission must relearn
its adaptive strategy. Because of this, the
transmission may shift firmly when first
driven. This is normal operation while the
transmission fully updates its operation to
optimum shift feel.
Remove and Reinstall the Battery
To disconnect or remove the battery, do
the following:
1.
Apply the parking brake and switch the
ignition off.
2. Switch all electrical equipment off, for
example lights and radio.
3. Wait a minimum of two minutes before
disconnecting the battery.
Note: The engine management system has
a power hold function and remains powered
for a period after you switch the ignition off.
This is to allow diagnostic and adaptive
tables to be stored. Disconnecting the
battery without waiting can cause damage
not covered by the vehicle Warranty.
4. Disconnect the negative (-) battery cable terminal first.
5. Disconnect the positive (+) battery cable terminal last.
6. Remove the battery securing clamp.
7. Remove the battery.
8. Install in the reverse order.
Note: Before reconnecting the battery,
make sure the ignition remains switched off.
Note: If you only disconnect the negative
battery cable terminal, make sure it is
isolated or placed away from the battery
terminal to avoid un-intended connection
or arcing.
Note: Make sure the battery cable terminals
are fully tightened.
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The tires on your vehicle have all-weather
treads to provide traction in rain and snow.
However, in some climates, you may need
to use snow tires and snow chains. If you
need to use snow chains, we recommend
you use steel wheels of the same size and
specifications, as snow chains may chip
aluminum wheels.
Note:
Only use snow chains on applicable
tire sizes.
Only fit snow chains to the following
specified tires:
• 255/70 R16 111T.
• 255/65 R17 110T.
• 265/65 R17 112T.
• 265/60 R18 110T.
• LT265/65 R17 109T.
• LT265/70 R17 112T.
Only use S-Class snow chains, 0.6 in
(15 mm) chain links.
Only use manual tensioning chains. Do not
use self-tensioning chains.
Only use snow chains in pairs on the rear
axle.
Note: The anti-lock brake system continues
to operate normally.
Follow these guidelines when using snow
tires and chains:
• If possible, avoid fully loading your
vehicle.
• Install chains securely, verifying that
the chains do not touch any wiring,
brake lines, or fuel lines.
• Drive cautiously. If you hear the chains
rub or bang against your vehicle, stop
and retighten the chains. If this does
not work, remove the chains to prevent
damage to your vehicle.
• Remove the tire chains when you no
longer need them. Do not use tire
chains on dry roads. If you have any questions regarding snow
chains, please contact your authorized
dealer.
Vehicles with Stability Control
When stability control is on, your vehicle
may exhibit some unusual driving
characteristics. To reduce this, switch
traction control off. See
Using Traction
Control (page 176).
TIRE PRESSURE MONITORING
SYSTEM WARNING:
The tire pressure
monitoring system is not a substitute for
manually checking tire pressures. You
should periodically check tire pressures
using a pressure gauge. Failure to
correctly maintain tire pressures could
increase the risk of tire failure, loss of
control, vehicle rollover and personal
injury.
Note: You should only use tire sealants in
roadside emergencies as they may cause
damage to the tire pressure monitoring
system sensor.
Note: If the tire pressure monitoring system
sensor becomes damaged, it may not
function. Each tire, including the spare (if
provided), should be checked
monthly when cold and inflated
to the inflation pressure recommended by
the vehicle manufacturer on the vehicle
placard or tire inflation pressure label. (If
your vehicle has tires of a different size
than the size indicated on the vehicle
placard or tire inflation pressure label, you
should determine the proper tire inflation
pressure for those tires).
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