Cleaning the Engine
..................................240
Cleaning the Windows and Wiper Blades ........................................................................\
.
241
Cleaning the Interior ...................................
241
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
242
Repairing Minor Paint Damage ..............
242
Cleaning the Wheels .................................
242
Vehicle Storage ............................................
243
Wheels and Tires
General Information ..................................
246
Tire Care .........................................................
247
Using Snow Chains .....................................
261
Tire Pressure Monitoring System ..........
263
Changing a Road Wheel ..........................
268
Technical Specifications ..........................
274
Capacities and Specifications
Engine Specifications - 3.0L ...................
275
Engine Specifications - 3.3L ....................
275
Engine Specifications - 3.3L, Hybrid Electric Vehicle (HEV) ..........................
276
Motorcraft Parts - 3.0L ..............................
277
Motorcraft Parts - 3.3L ..............................
278
Vehicle Identification Number ...............
279
Capacities and Specifications - 3.0L ........................................................................\
279
Capacities and Specifications - 3.3L ........................................................................\
286
Capacities and Specifications - 3.3L, Hybrid Electric Vehicle (HEV) ............
294
Bulb Specification Chart ..........................
301
Audio System
General Information ..................................
303
Audio Unit .....................................................
303
USB Port ........................................................
306SYNC™
General Information
..................................
307
Using Voice Recognition ..........................
308
Using SYNC™ With Your Phone ............
310
SYNC™ Applications and Services .......
311
Using SYNC™ With Your Media Player ........................................................................\
.
314
SYNC™ Troubleshooting ..........................
315
Ford Protect
Ford Protect ..................................................
324
Scheduled Maintenance
General Maintenance Information .......
326
Normal Scheduled Maintenance .........
329
Special Operating Conditions Scheduled Maintenance .............................................
332
Decommissioning the Vehicle
Decommissioning Requirements .........
336
Customer Information
Radio Frequency Certification Labels ........................................................................\
337
Appendices
Electromagnetic Compatibility .............
369
End User License Agreement .................
372
5
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Table of Contents
Your vehicle has anti-lock brakes, therefore
apply the brakes steadily. Do not
“pump”
the brakes.
Driving on Snow and Ice WARNING: If you are driving in
slippery conditions that require tire
chains or cables, then it is critical that
you drive cautiously. Keep speeds down,
allow for longer stopping distances and
avoid aggressive steering to reduce the
chances of a loss of vehicle control
which can lead to serious injury or death.
If the rear end of your vehicle slides while
cornering, steer in the direction of the
slide until you regain control of your
vehicle.
Note: Excessive tire slippage can cause
driveline damage.
AWD vehicles have advantages over 2WD
vehicles in snow and ice but can skid like
any other vehicle.
Should you start to slide while driving on
snowy or icy roads, turn the steering wheel
in the direction of the slide until you regain
control.
Avoid sudden applications of power and
quick changes of direction on snow and
ice. Apply the accelerator slowly and
steadily when starting from a full stop.
Avoid sudden braking as well. Although an
AWD vehicle may accelerate better than
a two-wheel drive vehicle in snow and ice,
it will not stop any faster, because as in
other vehicles, braking occurs at all four
wheels. Do not become overconfident as
to road conditions. Make sure you allow sufficient distance
between you and other vehicles for
stopping. Drive slower than usual and
consider using one of the lower gears. In
emergency stopping situations, apply the
brake steadily. Since your vehicle has a four
wheel (ABS), do not
“pump” the brakes.
See Hints on Driving With Anti-Lock
Brakes (page 152).
Maintenance and Modifications
The suspension and steering systems on
your vehicle have been designed and
tested to provide predictable performance
whether loaded or empty and durable load
carrying capability. For this reason, we
strongly recommend that you do not make
modifications such as adding or removing
parts (such as lowering kits or stabilizer
bars) or by using replacement parts not
equivalent to the original factory
equipment.
Any modifications to a vehicle that raise
the center of gravity can make it more likely
the vehicle will rollover as a result of a loss
of control. We strongly recommend that
caution be used with any vehicle equipped
with a high load or device (such as ladder
or luggage racks).
Failure to maintain your vehicle properly
may void the warranty, increase your repair
cost, reduce vehicle performance and
operational capabilities and adversely
affect driver and passenger safety.
Frequent inspection of vehicle chassis
components is recommended if the vehicle
is subjected to off-highway usage.
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Tire storage
Most high performance tires are
made with a nylon overlay. As
such, the following steps should
be taken to avoid flatspotting
when the vehicles are not used for
a period of time.
•
Fleets should store the vehicles
with 44 psi (303 kPa) in the
tires.
• If the vehicle is stored for
periods longer than 30 days,
you should move it several feet
at least once during each
30-day period, so that a
different portion of the tread
contacts the ground.
• Tire pressure should be
reduced to the recommended
pressure shown on the vehicle
certification label before the
vehicle is placed back into
service.
USING SNOW CHAINS WARNING: Do not exceed 30 mph
(50 km/h)
. Failure to follow this
instruction could result in the loss of
control of your vehicle, personal injury or
death. WARNING:
Do not use snow chains
on snow-free roads. WARNING:
Only fit snow chains to
specified tires. WARNING:
If your vehicle is fitted
with wheel trims, remove them before
fitting snow chains. WARNING:
Snow tires must be the
same size, load index and speed rating
as those originally provided by Ford. Use
of any tire or wheel not recommended
by Ford can affect the safety and
performance of your vehicle, which could
result in an increased risk of loss of
control, vehicle rollover, personal injury
and death. Additionally, the use of
non-recommended tires and wheels can
cause steering, suspension, axle, transfer
case or power transfer unit failure.
Follow the Ford recommended tire
inflation pressure found on the Safety
Compliance Certification Label (on the
door hinge pillar, door latch post or the
door edge that meets the door latch
post, next to the driver seat), or Tire
Label on the B-Pillar or the edge of the
driver door. Failure to follow the tire
pressure recommendations can cause
uneven treadwear patterns and
adversely affect the way your vehicle
handles.
Only use snow chains on rear wheels.
Install snow chains in pairs. Do not use
self-tensioning snow chains.
Only use snow chains on the following
specified tire sizes:
• 255/60R18
•Only install chains that are 10 mm
or less.
• 255/65R18
•Only install chains that are 10 mm
or less.
261
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•
265/60R18
•Only install chains that are 10 mm
or less.
• 255/55R20
•Only install chains that are 10 mm
or less.
We recommend you use steel wheels of
the same size and specification if snow
chains are required because chains may
chip aluminum wheels.
Follow these guidelines when using snow
tires and traction devices:
• If possible, avoid fully loading your
vehicle.
• Purchase snow chains from a
manufacturer that clearly labels body
to tire dimension restrictions. •
When driving with snow chains do not
exceed 30 mph (50 km/h) or the
maximum speed recommended by the
chain manufacturer, whichever is less.
• Drive cautiously. If you hear the snow
chains rub or bang against the vehicle,
stop and tighten them. If this does not
work, remove the snow chains to
prevent vehicle damage.
• Remove the snow chains when they
are no longer needed. Do not use snow
chains on dry roads.
• If a temporary spare wheel is mounted
on your vehicle, do not use snow chains
on the axle with the temporary spare
wheel.
• Use snow chains that fit against the
sidewall of the tire to prevent the
chains from touching the wheel rims
or suspension, see following
illustration. If you have any questions regarding snow
chains, please contact your authorized
dealer.
262
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Dissimilar Spare Wheel and Tire
Assembly Information
WARNING: Failure to follow these
guidelines could result in an increased
risk of loss of vehicle control, injury or
death.
If you have a dissimilar spare wheel and
tire, then it is intended for temporary use
only. This means that if you need to use it,
you should replace it as soon as possible
with a road wheel and tire assembly that
is the same size and type as the road tires
and wheels that were originally provided
by us. If the dissimilar spare tire or wheel
is damaged, you should replace it rather
than repair it.
A dissimilar spare wheel and tire assembly
is defined as a spare wheel and tire
assembly that is different in brand, size or
appearance from the road tires and wheels
and can be one of two types:
2. Full-size dissimilar spare with label
on wheel:
This spare tire has a label on
the wheel that states: THIS WHEEL AND
TIRE ASSEMBLY FOR TEMPORARY USE
ONLY.
When driving with one of the dissimilar
spare tires listed above, do not:
• Exceed
50 mph (80 km/h).
• Load the vehicle beyond maximum
vehicle load rating listed on the Safety
Compliance Label.
• Tow a trailer.
• Use snow chains on the end of the
vehicle with the dissimilar spare tire.
• Use more than one dissimilar spare tire
at a time.
• Use commercial car washing
equipment.
• Try to repair the dissimilar spare tire. Use of one of the dissimilar spare tires
listed above at any one wheel location can
lead to impairment of the following:
•
Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability.
3. Full-size dissimilar spare without
label on wheel
When driving with the full-size dissimilar
spare wheel and tire assembly, do not:
• Exceed
70 mph (113 km/h).
• Use more than one dissimilar spare
wheel and tire assembly at a time.
• Use commercial car washing
equipment.
• Use snow chains on the end of the
vehicle with the dissimilar spare wheel
and tire assembly.
The usage of a full-size dissimilar spare
wheel and tire assembly can lead to
impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability.
When driving with the full-size dissimilar
spare wheel and tire assembly additional
caution should be given to:
• Towing a trailer.
• Driving vehicles equipped with a
camper body.
• Driving vehicles with a load on the
cargo rack.
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Seatbelt Reminder.........................................37
Seatbelt Status..................................................... 37
Seatbelts...........................................................33 Principle of Operation......................................... 33
Seatbelt Warning Lamp and Indicator Chime..............................................................36
Conditions of operation..................................... 36
Seats..................................................................107
Security..............................................................63
Selecting a Drive Mode...............................178 Police Pursuit Mode........................................... 178
Service Data......................................................14
Settings Data....................................................15
Comfort and Convenience Data...................... 15
Entertainment Data............................................. 15
Setting the Cruise Control Speed..........165 Changing the Set Speed.................................. 165
Side Airbags
.....................................................45
Sitting in the Correct Position..................107
Snow Chains See: Using Snow Chains.................................. 261
Spare Wheel See: Changing a Road Wheel....................... 268
Special Notices
................................................10
Decommissioning Requirements..................... 11
New Vehicle Limited Warranty........................ 10
Notice to Owners of Pickup Trucks and Utility Type Vehicles......................................... 11
On Board Diagnostics Data Link Connector
............................................................. 11
Special Instructions............................................. 10
Using Your Vehicle as an Ambulance.............11
Using Your Vehicle With a Snowplow.............11
Special Operating Conditions Scheduled Maintenance...............................................332
Engine Idle Hour Meter.................................... 334
Exceptions............................................................ 335
Speed Control See: Cruise Control............................................ 165
Stability Control
.............................................157
Principle of Operation....................................... 157
Starter Switch See: Ignition Switch............................................ 118
Starting a Gasoline Engine........................118 Failure to Start...................................................... 119
Guarding Against Exhaust Fumes.................119
Important Ventilating Information...............120 Stopping the Engine When Your Vehicle is
Moving................................................................ 119
Stopping the Engine When Your Vehicle is Stationary.......................................................... 119
Starting a Hybrid Electric Vehicle System...........................................................120
Guarding Against Exhaust Fumes................120
Important Ventilating Information................121
Switching Off Your Vehicle When It Is Moving............................................................... 120
Switching Off Your Vehicle When It Is Stationary......................................................... 120
Starting and Stopping the Engine...........118 General Information........................................... 118
Steering.............................................................174 Adaptive Learning............................................... 174
Electric Power Steering..................................... 174
Steering Wheel...............................................65
Sun Visors..........................................................77 Slide-on-rod........................................................... 77
Supplementary Restraints System..........41 Principle of Operation......................................... 41
Switching Cruise Control On and Off...................................................................165
Switching Cruise Control Off......................... 165
Switching Cruise Control On.......................... 165
Switching Rear Occupant Alert System On and Off.....................................................114
Semiannual Reminder....................................... 114
Symbols Glossary
.............................................7
SYNC™ Applications and Services........311 911 Assist................................................................. 311
SYNC Mobile Apps............................................. 313
SYNC™............................................................307 General Information......................................... 307
SYNC™ Troubleshooting..........................315
T
Technical Specifications See: Capacities and Specifications.............275
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................203
Tire Care...........................................................247 Glossary of Tire Terminology........................ 249
Information About Uniform Tire Quality Grading.............................................................. 247
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Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Index
Information Contained on the Tire
Sidewall........................................................... 250
Police Wheels and Tires................................. 260
Temperature A B C............................................ 248
Traction AA A B C.............................................. 248
Treadwear............................................................ 248
Tire Pressure Monitoring System...........263 Changing Tires With a Tire Pressure
Monitoring System....................................... 264
Understanding Your Tire Pressure Monitoring System ...................................... 264
Tires See: Wheels and Tires..................................... 246
Towing a Trailer.............................................185
Load Placement................................................. 185
Towing the Vehicle on Four Wheels..........................................................190
Emergency Towing............................................ 190
Recreational Towing......................................... 190
Towing..............................................................185
Traction Control
............................................156
Principle of Operation....................................... 156
Transmission..................................................142
Transporting the Vehicle...........................199
U
Under Hood Overview - 3.0L..................220
Under Hood Overview - 3.3L....................221
Unique Driving Characteristics................123
USB Port.........................................................306 Locating the USB Ports.................................. 306
Using All-Wheel Drive
.................................144
Driving In Special Conditions With
All-Wheel Drive (AWD)............................... 146
How Utility Vehicles Differ from Other Vehicles............................................................. 146
Operating AWD Vehicles With Mismatched Tires.................................................................... 146
Using Snow Chains......................................261
Using Stability Control...............................158
Using SYNC™ With Your Media Player
.............................................................314
Audio Voice Commands.................................. 315
Media Sources..................................................... 314
Using SYNC™ With Your Phone.............310 Accessing Features through the Phone
Menu.................................................................... 311Pairing a Phone...................................................
310
Phone Controls..................................................... 311
Phone Voice Commands................................. 310
Using Traction Control................................156 Switching the System Off............................... 156
System Indicator Lights and Messages.......................................................... 156
Using a Switch..................................................... 156
Using the Information Display Controls............................................................. 156
Using Voice Recognition...........................308 Initiating a Voice Session............................... 308
System Interaction and Feedback.............309
Utilizing the Mediation/Arbitration Program (Canada Only)........................204
V
Vehicle Care
...................................................238
General Information......................................... 238
Vehicle Identification Number................279
Vehicle Storage
.............................................243
Body........................................................................\
243
Brakes.................................................................... 244
Cooling system................................................... 244
Disconnecting Your 12 Volt Battery.............244
Engine ..................................................................... 243
Fuel system.......................................................... 244
General.................................................................. 243
Miscellaneous..................................................... 244
Plugging in Your HYBRID................................ 244
Removing Vehicle From Storage.................244
Tires........................................................................\
244
Ventilation See: Climate Control.......................................... 101
VIN See: Vehicle Identification Number............279
Voice Control...................................................66
W
Warning Lamps and Indicators.................79 Anti-Lock Braking System................................. 79
Battery...................................................................... 79
Blind Spot Monitor............................................... 79
Brake System Warning Lamp.......................... 79
Cruise Control....................................................... 80
Deep Snow and Sand........................................ 80
408
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Index