GENERAL INFORMATION
SYNC is an in-vehicle communications
system that works with your Bluetooth
enabled cellular phone and portable media
player. This allows you to:
•
Make and receive calls.
• Access and play music from your
portable music player.
• Use 911 Assist or Emergency Assistance
and applications via SYNC AppLink. *
• Access phonebook contacts and music
using voice commands.
• Stream music from your connected
phone.
• Text message.
• Use the advanced voice recognition
system.
• Charge your USB device (if your device
supports this).
* These features are not available in all
markets and may require activation.
Available AppLink enabled apps vary by
market.
Make sure that you review your device's
manual before using it with SYNC.
Support
SYNC support is available at your regional
Ford website. See SYNC™
Troubleshooting (page 315).
SYNC Owner Account
Why do I need a SYNC owner account?
• Essential for keeping up with the latest
software downloads available for
SYNC.
• Access to customer support for any
questions you may have. Driving Restrictions
For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over
3 mph (5 km/h).
Safety Information WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
When using SYNC:
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.
• Do not attempt to service or repair the
system. See an authorized dealer.
Privacy Information
When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages
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Auxiliary Power Points.................................116
110 Volt AC Power Point.................................... 116
12 Volt DC Power Point...................................... 116
USB Port and Power Point Locations..........116
AWD See: All-Wheel Drive......................................... 144
B
Battery See: Changing the 12V Battery....................... 231
Blind Spot Information System...............167 Blind Spot Information System with Trailer
Tow..................................................................... 168
Switching the System On and Off................170
System Errors....................................................... 170
Using the Blind Spot Information System............................................................... 167
BLIS See: Blind Spot Information System...........167
Bonnet Lock See: Opening and Closing the Hood...........218
Booster Seats..................................................28 Types of Booster Seats...................................... 29
Brake Fluid Check
........................................230
Brake Fluid Service Interval............................. 231
Brakes................................................................151 General Information........................................... 151
Breaking-In......................................................192
Bulb Specification Chart...........................301
C
Canceling the Set Speed...........................166
Capacities and Specifications - 3.0L.................................................................279
Air Conditioning System.................................. 279
Alternative Engine Oil for Extremely Cold Climates........................................................... 282
Automatic Transmission................................ 280
Engine Coolant.................................................... 281
Engine Oil.............................................................. 282
Front Axle............................................................. 285
Fuel Tank............................................................... 283
Grease.................................................................... 283
Hydraulic Brake System.................................. 284
Locks...................................................................... 284
Rear Axle............................................................... 285Transfer Case......................................................
284
Washer Reservoir............................................... 286
Capacities and Specifications - 3.3L, Hybrid Electric Vehicle (HEV)..............294
Air Conditioning System................................. 294
Alternative Engine Oil for Extremely Cold Climates............................................................ 297
Automatic Transmission................................. 295
Engine Coolant................................................... 296
Engine Oil............................................................. 296
Front Axle............................................................. 299
Fuel Tank.............................................................. 298
Grease.................................................................... 298
Hydraulic Brake System.................................. 298
Locks...................................................................... 298
Rear Axle.............................................................. 300
Transfer Case...................................................... 299
Washer Reservoir.............................................. 300
Capacities and Specifications - 3.3L................................................................286
Air Conditioning System.................................. 287
Alternative Engine Oil for Extremely Cold Climates........................................................... 289
Automatic Transmission................................. 287
Engine Coolant................................................... 288
Engine Oil............................................................. 289
Front Axle.............................................................. 292
Fuel Tank.............................................................. 290
Grease................................................................... 290
Hydraulic Brake System................................... 291
Locks....................................................................... 291
Rear Axle............................................................... 293
Transfer Case...................................................... 292
Washer Reservoir............................................... 293
Capacities and Specifications................275
Car Wash See: Cleaning the Exterior.............................. 239
Catalytic Converter
......................................138
On-Board Diagnostics (OBD-II)................... 139
Readiness for Inspection and Maintenance (I/M) Testing................................................... 139
Changing a Bulb
...........................................236
LED Lamps............................................................ 237
License Plate Lamp........................................... 237
Rear Direction Indicator and Reversing Lamp................................................................. 236
Changing a Fuse
...........................................216
Fuses....................................................................... 216
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I
Ignition Switch................................................118
In California (U.S. Only)............................202
Information Display Control......................66
Information Displays....................................84
General Information........................................... 84
Information Messages
..................................87
AdvanceTrac ™ and Traction Control...........88
Alarm........................................................................\
88
AWD........................................................................\
... 87
Battery and Charging System......................... 89
Blind Spot Information and Cross Traffic Alert System..................................................... 89
Doors and Locks................................................... 90
Fuel........................................................................\
..... 91
Hill Start Assist...................................................... 92
Keys and Intelligent Access.............................. 92
Maintenance.......................................................... 93
Park Aid.................................................................... 94
Park Brake............................................................... 95
Police Engine Idle feature................................. 96
Power Steering..................................................... 96
Pre-Collision Assist.............................................. 97
Seats........................................................................\
. 97
Starting System.................................................... 97
Tire Pressure Monitoring System................... 98
Trailer........................................................................\
98
Transmission......................................................... 99
Installing Child Restraints...........................22 Child Seats.............................................................. 22
Using Lap and Shoulder Belts......................... 22
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 25
Using Tether Straps............................................. 26
Instrument Cluster.........................................78
Instrument Lighting Dimmer.......................71
Instrument Panel
............................................18
Interior Air Quality........................................106
Interior Lamps
..................................................72
Dome Task Lamp.................................................. 72
Front Interior Lamp.............................................. 72
Rear Interior Lamps.............................................. 72
Interior Mirror....................................................76 Automatic Dimming Mirror................................ 77
Manual Dimming Mirror..................................... 76
Introduction.........................................................7 J
Jump Starting the Vehicle.........................196
Connecting the Jumper Cables..................... 196
Jump Starting....................................................... 197
Locating the Jump Starting Connection Points................................................................. 196
Preparing Your Vehicle..................................... 196
Removing the Jumper Cables........................ 197
K
Keys and Remote Controls.........................55
L
Liftgate................................................................61
Lighting Control
..............................................69
Flashing High Beam Headlamps.................... 70
Lighting Control Selections.............................. 69
Switching High Beam Headlamps On and Off........................................................................\
. 70
Lighting..............................................................69 General Information........................................... 69
Load Carrying
................................................180
Load Limit.......................................................180
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 184
Vehicle Loading - with and without a Trailer................................................................. 180
Locking and Unlocking
.................................58
Battery Saver......................................................... 60
Hidden Rear Door Locks.................................... 58
Illuminated Entry.................................................. 59
Illuminated Exit..................................................... 60
Independent Liftgate Unlocking Feature................................................................ 59
Locking and Unlocking the Doors with the Key Blade........................................................... 58
Opening a Rear Door from the Inside...........58
Power Door Locks................................................ 58
Remote Control.................................................... 59
Lug Nuts See: Changing a Road Wheel....................... 268
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M
Maintenance..................................................218
General Information.......................................... 218
Manual Liftgate................................................61
Closing the Liftgate............................................. 62
Opening with the Outside Control Button................................................................... 61
Opening with the Remote Control.................61
Manual Seats.................................................109 Adjusting the Seat Backrest............................ 110
Moving the Seat Backward and Forward............................................................. 109
Message Center See: Information Displays................................. 84
Mirrors See: Windows and Mirrors................................ 74
Mobile Communications Equipment........11
Mobile Device Data.........................................15
Motorcraft Parts - 3.0L
...............................277
Motorcraft Parts - 3.3L...............................278
N
Normal Scheduled Maintenance
..........329
Intelligent Oil-Life Monitor™........................ 329
Normal Maintenance Intervals.................... 330
O
Oil Change Indicator Reset.......................223
Oil Check See: Engine Oil Check....................................... 222
Opening and Closing the Hood...............218 Closing the Hood................................................ 219
Opening the Hood.............................................. 218
Ordering Additional Owner's Literature.....................................................206
Obtaining a French Owner ’s Manual.........206
P
Parking Aids....................................................159 Principle of Operation....................................... 159
Pedestrian Alert System
.............................54
Pedestrian Protection..................................54
Perchlorate..........................................................9 Personal Safety System
™
.........................40
How Does the Personal Safety System
Work?.................................................................. 40
Police Engine Idle Feature
.........................122
Switching the System Off................................ 122
Switching the System On................................ 122
Post-Crash Alert System...........................199
Power Door Locks See: Locking and Unlocking............................. 58
Power Seats
....................................................110
Adjusting the Lumbar Support........................ 111
Adjusting the Seat Backrest............................. 111
Adjusting the Seat Cushion............................... 111
Adjusting the Seat Height.................................. 111
Moving the Seat Backward and Forward.............................................................. 110
Power Steering Fluid Check
......................231
Power Windows..............................................74
Accessory Delay.................................................... 75
Bounce-Back.......................................................... 74
One-Touch Down................................................. 74
One-Touch Up....................................................... 74
Window Lock.......................................................... 75
Pre-Collision Assist
......................................174
Adjusting the Pre-Collision Assist
Settings.............................................................. 176
Blocked Sensors.................................................. 176
Using the Pre-Collision Assist System............................................................... 175
Protecting the Environment........................17
Puncture See: Changing a Road Wheel....................... 268
R
Radio Frequency Certification Labels
............................................................337
Blind Spot Information System
Sensors............................................................. 337
Body Control Module....................................... 340
Keys and Remote Controls............................ 343
Passive Anti-Theft System............................ 349
Radio Transceiver Module.............................. 353
SYNC....................................................................... 357
Telematics Control Unit................................... 361
Tire Pressure Monitoring System Sensors............................................................. 362
405
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Rear Occupant Alert System Audible
Warnings........................................................115
Rear Occupant Alert System Indicators.......................................................115
Rear Occupant Alert System Limitations....................................................114
Rear Occupant Alert System Precautions...................................................114
Rear Occupant Alert System....................114
Rear Parking Aid............................................159
Object Distance Indicator................................. 161
Rear Passenger Climate Controls..........104 Directing Air to the Overhead Air
Vents.................................................................. 104
Directing Air to the Rear Footwell Air Vents.................................................................. 104
Rear Climate Control Lock Indicator...........104
Setting the Rear Blower Motor Speed................................................................. 105
Setting the Rear Temperature....................... 105
Switching the Rear Climate Control On and Off....................................................................... 105
Switching the Rear Heated Seats On and Off....................................................................... 105
Rear Seats
........................................................112
Adjusting the Seat Backrest............................ 112
Folding the Seat Backrest Flat........................ 112
Rear View Camera
........................................161
Camera Guide Lines.......................................... 163
Manual Zoom...................................................... 164
Obstacle Distance Indicator........................... 163
Rear Camera Delay............................................ 164
Rear Camera On Demand............................... 164
Using the Rear View Camera System.........162
Rear View Camera See: Rear View Camera..................................... 161
Rear Window Wiper and Washers...........67 Rear Camera Washer......................................... 68
Rear Window Washer......................................... 68
Rear Window Wiper Blade............................... 68
Rear Wiper Blades See: Changing the Rear Wiper Blades.......236
Recommended Towing Weights
............186
Reduced Engine Performance..................191
Refueling - Excluding: Hybrid Electric Vehicle (HEV)
.............................................130
Refueling System Overview........................... 130
Refueling System Warning.............................. 132Refueling Your Vehicle.......................................
131
Refueling - Hybrid Electric Vehicle (HEV).............................................................133
Fuel Filler Door Manual Override Lever................................................................... 135
System Warnings................................................ 134
Remote Control..............................................55 Changing the Remote Control Battery........56
Opening the Liftgate With the Liftgate
Button ................................................................. 57
Sounding the Panic Alarm................................ 57
Repairing Minor Paint Damage...............242
Replacement Parts Recommendation........................................10
Collision Repairs.................................................... 10
Scheduled Maintenance and Mechanical Repairs................................................................. 10
Warranty on Replacement Parts.................... 10
Replacing a Lost Key or Remote Control.............................................................57
Replacing the Cabin Air Filter..................106
Reporting Safety Defects (Canada Only).............................................................206
Reporting Safety Defects (U.S. Only).............................................................206
Resuming the Set Speed..........................166
Roadside Assistance
...................................194
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 195
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 194
Vehicles Sold in the United States: Using Roadside Assistance.................................... 194
Roadside Emergencies
...............................194
Running-In See: Breaking-In.................................................. 192
Running Out of Fuel.....................................128 Adding Fuel From a Portable Fuel
Container.......................................................... 129
Filling a Portable Fuel Container.................. 129
S
Safety Canopy ™
............................................46
Safety Precautions.......................................126
Scheduled Maintenance...........................326
Seatbelt Extensions......................................39
Seatbelt Height Adjustment......................36
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Seatbelt Reminder.........................................37
Seatbelt Status..................................................... 37
Seatbelts...........................................................33 Principle of Operation......................................... 33
Seatbelt Warning Lamp and Indicator Chime..............................................................36
Conditions of operation..................................... 36
Seats..................................................................107
Security..............................................................63
Selecting a Drive Mode...............................178 Police Pursuit Mode........................................... 178
Service Data......................................................14
Settings Data....................................................15
Comfort and Convenience Data...................... 15
Entertainment Data............................................. 15
Setting the Cruise Control Speed..........165 Changing the Set Speed.................................. 165
Side Airbags
.....................................................45
Sitting in the Correct Position..................107
Snow Chains See: Using Snow Chains.................................. 261
Spare Wheel See: Changing a Road Wheel....................... 268
Special Notices
................................................10
Decommissioning Requirements..................... 11
New Vehicle Limited Warranty........................ 10
Notice to Owners of Pickup Trucks and Utility Type Vehicles......................................... 11
On Board Diagnostics Data Link Connector
............................................................. 11
Special Instructions............................................. 10
Using Your Vehicle as an Ambulance.............11
Using Your Vehicle With a Snowplow.............11
Special Operating Conditions Scheduled Maintenance...............................................332
Engine Idle Hour Meter.................................... 334
Exceptions............................................................ 335
Speed Control See: Cruise Control............................................ 165
Stability Control
.............................................157
Principle of Operation....................................... 157
Starter Switch See: Ignition Switch............................................ 118
Starting a Gasoline Engine........................118 Failure to Start...................................................... 119
Guarding Against Exhaust Fumes.................119
Important Ventilating Information...............120 Stopping the Engine When Your Vehicle is
Moving................................................................ 119
Stopping the Engine When Your Vehicle is Stationary.......................................................... 119
Starting a Hybrid Electric Vehicle System...........................................................120
Guarding Against Exhaust Fumes................120
Important Ventilating Information................121
Switching Off Your Vehicle When It Is Moving............................................................... 120
Switching Off Your Vehicle When It Is Stationary......................................................... 120
Starting and Stopping the Engine...........118 General Information........................................... 118
Steering.............................................................174 Adaptive Learning............................................... 174
Electric Power Steering..................................... 174
Steering Wheel...............................................65
Sun Visors..........................................................77 Slide-on-rod........................................................... 77
Supplementary Restraints System..........41 Principle of Operation......................................... 41
Switching Cruise Control On and Off...................................................................165
Switching Cruise Control Off......................... 165
Switching Cruise Control On.......................... 165
Switching Rear Occupant Alert System On and Off.....................................................114
Semiannual Reminder....................................... 114
Symbols Glossary
.............................................7
SYNC™ Applications and Services........311 911 Assist................................................................. 311
SYNC Mobile Apps............................................. 313
SYNC™............................................................307 General Information......................................... 307
SYNC™ Troubleshooting..........................315
T
Technical Specifications See: Capacities and Specifications.............275
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................203
Tire Care...........................................................247 Glossary of Tire Terminology........................ 249
Information About Uniform Tire Quality Grading.............................................................. 247
407
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