2021 FORD POLICE INTERCEPTOR maintenance

Powertrain Fault
Illuminates when the system
detects a powertrain or an AWD
fault. Contact an authorized
dealer as soon as possible.
Pre-Collision Assist (If Equipped) Illuminates when you switch this
feature off or when the feature
is unavailable.
Ready to Drive
(If Equipped) Illuminates when you have
switched on your hybrid electric
vehicle and it is ready to drive. A
corresponding message may appear
stating ready to drive.
Service Engine Soon It illuminates when you switch
the ignition on prior to engine
start to check the bulb and to
indicate whether your vehicle is ready for
Inspection and Maintenance (I/M) testing.
Normally, it illuminates until the engine is
cranked and automatically turns off if no
system errors are present. However, if after
15 seconds it flashes eight times, this
indicates that your vehicle is not ready for
Inspection and Maintenance (I/M) testing.
See
Catalytic Converter (page 138).
If it illuminates when the engine is running
this indicates a system error. The On Board
Diagnostics system has detected an error
in the vehicle emission control system.
If it flashes, engine misfire may be
occurring. Continuing to drive your vehicle
may cause reduced power or the engine
to stop. Failure to respond to the warning
lamp may cause component damage not
covered by the vehicle Warranty. Have
your vehicle checked as soon as possible. Stability Control It flashes when the system is
active. If it remains illuminated
or does not illuminate when you
switch the ignition on, this indicates a
system error. During a system error the
system switches off. Have the system
checked by an authorized dealer
immediately. See
Using Stability
Control (page 158).
Stability Control Off Illuminates when you switch the
system off. It goes out when you
switch the system back on or
when you switch the ignition off. See
Using Stability Control
(page 158).
AUDIBLE WARNINGS AND
INDICATORS
Key in Ignition Warning Chime
Sounds when you open the driver's door
and you have left the key in the ignition.
Headlamps On Warning Chime
Sounds when you remove the key from the
ignition and open the driver's door and you
have left the headlamps or parking lamps
on.
Parking Brake On Warning Chime
Sounds when you have left the parking
brake on and drive your vehicle. If the
warning chime remains on after you have
released the parking brake, have the
system checked by your authorized dealer
immediately.
82
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Instrument Cluster E297318 E224090 E138639 E130458

Audio
Audio
Menu options covered in the SYNC chapter. See General Information (page 307).
Phone Phone
Menu options covered in the SYNC chapter. See
General Information (page 307).
Settings Settings
Contains vehicle status information.
Select Your Setting.
Information
Select Your Setting
Language
Display
Measure unit
Temperature unit
Tire Pressure Select Your Setting
Driver Assistance
Select Your Setting
Alarm system
Vehicle Settings
Chimes
DTE Calculation
Lighting
Locks Select Your Setting
Wipers
Oil Level
Vehicle Maintenance
Oil Life
Brake Fluid Life
Tire Pressure
86
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Information Displays

Maintenance
Action
Message
Stop your vehicle as soon as safely possible and turn off the engine.
Check the oil level. If the warning stays on or continues to come onwith your engine running, have the system checked as soon as possible.
Low Engine Oil
Pressure
The engine oil life is low and needs to be changed soon.
Change Engine Oil
Soon
The engine oil life is low and needs to be changed immediately.
Oil Change
Required
The brake fluid level is low and the brake system should be
inspected immediately. See Brake Fluid Check (page 230).
Brake Fluid Level
Low
The brake system needs servicing. Stop the vehicle in a safe place. Contact an authorized dealer.
Check Brake
System
The engine coolant temperature is excessively high.
Engine Coolant
Over Temperature
The washer fluid is low and needs to be refilled.
Washer Fluid Level
Low
Indicates that your vehicle is still in Transport mode. This may not
allow some features to operate properly. Have the system checked as soon as possible.
Transport Mode
Contact Dealer
Indicates that your vehicle is still in Factory mode. This may not
allow some features to operate properly. Have the system checked as soon as possible.
Factory Mode
Contact Dealer
Informs the driver that the powertrain needs service due to apowertrain malfunction.
See Manual
The engine has reduced power to help reduce high engine temper- ature.
Power Reduced to
Lower Engine Temp
93
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Information Displays

WHAT IS THE CABIN AIR
FILTER
The cabin air filter improves the quality of
air in your vehicle by trapping dust, pollen
and other particles.
REPLACING THE CABIN AIR
FILTER
Replace the filter at regular intervals. See
Scheduled Maintenance (page 326).
The cabin air filter is behind the glove
compartment.
To remove the lower glove compartment
and access the filter:
1. Open the glove compartment. 2. Press the tab on each side.
3. Fully lower the glove compartment.
4. Pull the glove compartment toward
you.
106
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Interior Air QualityE311296

Braking
Your hybrid vehicle has standard hydraulic
braking and regenerative braking. The
transmission performs regenerative
braking. It captures brake energy and
stores it in the high voltage battery. The
transmission changes gears while
decelerating and captures the maximum
energy back into the high voltage battery.
Driving to Optimize Fuel Economy
Your fuel economy should improve
throughout the hybrid vehicle break-in
period. As with any vehicle, your driving
habits and accessory usage can
significantly impact your fuel economy. For
best results, keep these tips in mind:
•
Properly inflate the recommended size
tires.
• Aggressive driving increases the
amount of energy your vehicle requires
to move. In general, you can achieve
better fuel economy with mild to
moderate acceleration and
deceleration. Moderate braking is
particularly important since it allows
you to maximize the energy the
regenerative braking system captures.
Additional tips:
• Do not carry extra loads.
• Be mindful of adding external
accessories that could increase
aerodynamic drag.
• Observe posted speed limits.
• Perform all scheduled maintenance.
• There is no need to wait for the engine
to warm up. Your vehicle is
immediately ready to drive after
starting.
Note: Having the engine running is not
always an indication of inefficiency. In some
cases, it is actually more efficient than
driving in electric mode.
124
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Unique Driving Characteristics - Hybrid Electric Vehicle
(HEV)

HYBRID VEHICLE FREQUENTLY ASKED QUESTIONS
Answer
Question
The high voltage battery is electrically isol-ated from the rest of the vehicle when the
key is off. When you switch the key on, high voltage contactors inside the battery are
closed to make the electricity available to the motor and generator and enable the
vehicle to drive. The clicks are the sound of these contactors as they close and open during start up and shut down.
What are the series of clicks from the cargo
area when I first turn the key in the ignition?
The vehicle's computer determines if an
engine start is required at key-on. Silent key starts the engine if it is necessary for cabin
heating, windshield defrost, or if the outside temperature is low.
Why does the engine sometimes start at
key-on?
There are several reasons the engine stayson for an extended amount of time when
you first start it. One common reason is to
make sure that the emissions components are warm enough to minimize tailpipe
emissions. As the climate gets cooler, this engine-on time is extended.
Why does it take a long time before the
engine shuts down?
In order to make sure that the climate
control system can begin heating the cabin
or defrosting the windshield as soon as you request it, the engine coolant temperature
has to be kept sufficiently hot. Keeping the
engine on is required to maintain the correct coolant temperature.
Why does my engine stay on when it is
extremely cold outside?
Your hybrid vehicle can use E15 fuel (15%ethanol, 85% gasoline), but you couldnotice slightly reduced fuel economy
because ethanol contains less energy per
gallon than gasoline. Your hybrid vehicle is not designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and how
will it affect my fuel economy?
The high voltage battery system is designedto last the life of the vehicle and requires no maintenance.
How long will my high voltage battery last?
Does it need maintenance?
125
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Unique Driving Characteristics - Hybrid Electric Vehicle
(HEV)

EMISSION LAW
WARNING: Do not remove or alter
the original equipment floor covering or
insulation between it and the metal floor
of the vehicle. The floor covering and
insulation protect occupants of the
vehicle from the engine and exhaust
system heat and noise. On vehicles with
no original equipment floor covering
insulation, do not carry passengers in a
manner that permits prolonged skin
contact with the metal floor. Failure to
follow these instructions may result in
fire or personal injury.
U.S. federal laws and certain state laws
prohibit removing or rendering inoperative
emission control system components.
Similar federal or provincial laws may
apply in Canada. We do not approve of any
vehicle modification without first
determining applicable laws. Tampering with emissions
control systems including
related sensors or the Diesel
Exhaust Fluid system can result in reduced
engine power and the illumination of the
service engine soon light. Tampering With a Noise Control
System
Federal laws prohibit the following acts:
•
Removal or rendering inoperative by
any person other than for purposes of
maintenance.
• Repair or replacement of any device or
element of the design incorporated into
a new vehicle for the purpose of noise
control prior to its sale or delivery to
the ultimate purchaser or while it is in
use.
• The use of the vehicle after any person
removes or renders inoperative any
device or element of the design.
The U.S. Environmental Protection Agency
may presume to constitute tampering as
follows:
• Removal of hood blanket, fender apron
absorbers, fender apron barriers,
underbody noise shields or acoustically
absorptive material.
• Tampering or rendering inoperative the
engine speed governor, to allow engine
speed to exceed manufacturer
specifications.
If the engine does not start, runs rough,
experiences a decrease in engine
performance, experiences excess fuel
consumption or produces excessive
exhaust smoke, check for the following:
• A plugged or disconnected air inlet
system hose.
• A plugged engine air filter element.
• Water in the fuel filter and water
separator.
• A clogged fuel filter.
• Contaminated fuel.
• Air in the fuel system, due to loose
connections.
• An open or pinched sensor hose.
• Incorrect engine oil level.
137
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Engine Emission Control

•
Incorrect fuel for climatic conditions.
• Incorrect engine oil viscosity for
climactic conditions.
Note: Some vehicles have a lifetime fuel
filter that is integrated with the fuel tank.
Regular maintenance or replacement is not
needed.
Note: If these checks do not help you
correct the concern, have your vehicle
checked as soon as possible.
Noise Emissions Warranty,
Prohibited Tampering Acts and
Maintenance
On January 1, 1978, Federal regulation
became effective governing the noise
emission on trucks over 10,000 lb
(4,536 kg) Gross Vehicle Weight Rating
(GVWR). The preceding statements
concerning prohibited tampering acts and
maintenance, and the noise warranty
found in the Warranty Guide, are
applicable to complete chassis cabs over
10,000 lb (4,536 kg)
GVWR.
CATALYTIC CONVERTER WARNING:
Do not park, idle or
drive your vehicle on dry grass or other
dry ground cover. The emission system
heats up the engine compartment and
exhaust system, creating the risk of fire. WARNING:
The normal operating
temperature of the exhaust system is
very high. Never work around or attempt
to repair any part of the exhaust system
until it has cooled. Use special care when
working around the catalytic converter.
The catalytic converter heats up to a very
high temperature after only a short
period of engine operation and stays hot
after the engine is switched off. WARNING:
Exhaust leaks may
result in entry of harmful and potentially
lethal fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
vehicle inspected immediately. Do not
drive if you smell exhaust fumes.
Your vehicle has various emission control
components and a catalytic converter that
enables it to comply with applicable
exhaust emission standards.
To make sure that the catalytic converter
and other emission control components
continue to work properly:
• Do not crank the engine for more than
10 seconds at a time.
• Do not run the engine with a spark plug
lead disconnected.
• Do not push-start or tow-start your
vehicle. Use booster cables. See Jump
Starting the Vehicle
(page 196).
• Use only the specified fuel listed.
• Do not switch the ignition off when your
vehicle is moving.
• Avoid running out of fuel.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
Note: Resulting component damage may
not be covered by the vehicle Warranty.
The scheduled maintenance items listed
in scheduled maintenance information are
essential to the life and performance of
your vehicle and to its emissions system.
If you use anything other than Ford,
Motorcraft or Ford-authorized parts for
maintenance replacements or for service
of components affecting emission control,
such non-Ford parts should be equivalent
to genuine Ford Motor Company parts in
performance and durability.
138
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Engine Emission Control