
Description and Action
Message
A warning message appears
in the information display
when the fuel system fails
to depressurize or the fuel
filler door fails to open. You
may have to use the fuel
filler door manual override
lever.
Refuel
Error See
Manual
If the information message appears, do the
following:
1. Check the fuel filler door for anything that may be obstructing its movement,
for example ice or snow.
2. Remove any obstruction from the fuel filler door.
3. Press the button on the driver door to open the fuel filler door.
4. If the fuel filler door fails to open and the information message remains in
the information display, use the fuel
filler door manual override lever.
Fuel Filler Door Manual Override
Lever WARNING: The fuel system may
be under pressure. If you hear a hissing
sound near the fuel filler inlet, do not
refuel until the sound stops. Otherwise,
fuel may spray out, which could cause
serious personal injury.
Note: The transmission must be in park (P)
or neutral (N).
When using the manual override lever do
the following:
1. Switch the ignition on. Note:
The manual override lever is in the
driver side rear wheel well area.
2. Pull the manual override lever.
3. Switch the ignition off.
4. Complete the refueling process within 20 minutes.
FUEL CONSUMPTION
Advertised Capacity
The advertised capacity is the maximum
amount of fuel that you can add to the fuel
tank when the fuel gauge indicates empty.
See
Capacities and Specifications
(page 279).
135
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Fuel and RefuelingE297793

Only use oils certified for gasoline engines
by the American Petroleum Institute (API).
An oil with this trademark symbol
conforms to the current engine and
emission system protection standards and
fuel economy requirements of the
International Lubricants Specification
Advisory Committee (ILSAC).
To top up the engine oil level do the
following:
1. Clean the area surrounding the engine
oil filler cap before you remove it.
2. Remove the engine oil filler cap. See Under Hood Overview (page 220).
Turn it counterclockwise and remove
it.
3. Add engine oil that meets our specifications. See
Capacities and
Specifications (page 279). You may
have to use a funnel to pour the engine
oil into the opening.
4. Recheck the oil level.
5. If the oil level is correct, replace the dipstick and make sure it is fully seated.
6. Replace the engine oil filler cap. Turn it clockwise until you feel a strong
resistance.
Note: Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage. Note:
Make sure you install the oil filler cap
correctly.
Note: Soak up any spillage with an
absorbent cloth immediately.
OIL CHANGE INDICATOR
RESET
Use the information display controls on
the steering wheel to reset the oil change
indicator.
From the main menu scroll to: Action and description
Message
Press the right arrow button,
then from this menu scroll
to the following message.
Settings
Press the right arrow button,
then from this menu scroll
to the following message.
Informa-
tion
Press the right arrow button,
then from this menu scroll
to the following message.
Oil Life
Press and hold the
OK
button until the instrument
cluster displays the
following message.
Hold OK to
Reset
Reset Successful
When the oil change indic-
ator resets the instrument
cluster displays 100%.
Remaining Life
{00}%
223
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing MaintenanceE142732

5. Use a suitable tool, for example a
screwdriver or socket wrench, to turn
the adjuster clockwise or
counterclockwise to adjust the vertical
aim of the headlamp. The horizontal
edge of the brighter light should touch
the horizontal reference line.
6. Close the hood and switch off the lamps.
WASHER FLUID CHECK WARNING: If you operate your
vehicle in temperatures below 41.0°F
(5°C), use washer fluid with antifreeze
protection. Failure to use washer fluid
with antifreeze protection in cold
weather could result in impaired
windshield vision and increase the risk
of injury or accident.
Note: The front and rear washer systems
are supplied from the same reservoir.
Add fluid to fill the reservoir if the level is
low. Only use a washer fluid that meets
our specifications. See
Capacities and
Specifications (page 279).
State or local regulations on volatile
organic compounds may restrict the use
of methanol, a common windshield washer
antifreeze additive. Washer fluids
containing non-methanol antifreeze
agents should be used only if they provide
cold weather protection without damaging
the vehicle ’s paint finish, wiper blades or
washer system.
FUEL FILTER
Your vehicle is equipped with a lifetime
fuel filter that is integrated with the fuel
tank. Regular maintenance or replacement
is not needed. CHECKING THE WIPER
BLADES
Run the tip of your fingers over the edge of
the blade to check for roughness.
Clean the wiper blades with washer fluid
or water applied with a soft sponge or
cloth.
CHANGING THE FRONT WIPER
BLADES
You can improve poor wiper quality by
cleaning the wiper blades and the
windshield.
Replace the wiper blades at least annually
for optimum performance.
1. Lift the wiper arm and then press the
wiper blade locking buttons together.
Note: Do not hold the wiper blade to lift the
wiper arm.
235
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing MaintenanceE142463 E129990

Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly
and seek service as soon as possible.
Tire Change Procedure
WARNING: To reduce the risk of
possible serious injury or death, do not
remove the full size spare tire from the
factory secured location. This location
is necessary to achieve police-rated
75 mph (120 km/h)
rear impact
crash-test performance. Removal
increases the risk of fuel leak in
high-speed rear impacts. WARNING:
The jack supplied with
this vehicle is only intended for changing
wheels. Do not use the vehicle jack other
than when you are changing a wheel in
an emergency. WARNING: Check that the vehicle
jack is not damaged or deformed and
the thread is lubricated and clean. WARNING:
To help prevent your
vehicle from moving when changing a
wheel, shift the transmission into park
(P), set the parking brake and use an
appropriate block or wheel chock to
secure the wheel diagonally opposite to
the wheel being changed. For example,
when changing the front left wheel,
place an appropriate block or wheel
chock on the right rear wheel. WARNING:
Always use the jack
provided as original equipment with your
vehicle. If using a jack other than the one
provided, make sure the jack capacity is
adequate for the vehicle weight,
including any vehicle cargo or
modifications. If you are unsure if the jack
capacity is adequate, contact the
authorized dealer. WARNING:
Do not work on your
vehicle when the jack is the only support
as your vehicle could slip off the jack.
Failure to follow this instruction could
result in personal injury or death. WARNING:
Use only the specified
jacking points. If you use other positions,
you may damage the body, steering,
suspension, engine, braking system or
the fuel lines. WARNING:
Never place anything
between the vehicle jack and your
vehicle. WARNING:
Never place anything
between the vehicle jack and the ground. WARNING:
Park your vehicle so
that you do not obstruct the flow of
traffic or place yourself in any danger and
set up a warning triangle. WARNING:
Do not attempt to
change a tire on the side of the vehicle
close to moving traffic. Pull far enough
off the road to avoid the danger of being
hit when operating the jack or changing
the wheel.
Note: Passengers should not remain in your
vehicle when the vehicle is being jacked.
Note: Jack at the specified locations to
avoid damage to the vehicle. 270
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Wheels and TiresE166722

ENGINE SPECIFICATIONS - 3.0L
3.0L
Engine
180 in³ (2,956 cm³)
Displacement.
Minimum 87 octane
Fuel type.
1-4-2-5-3-6
Firing order.
Coil on plug
Ignition system.
0.028–0.031 in (0.7–0.8 mm)
Spark plug gap.
9.5:1
Compression ratio.
Drivebelt Routing ENGINE SPECIFICATIONS - 3.3L
3.3L
Engine
204 in³ (3,340 cm³)
Displacement.
Minimum 87 octane
Fuel type.
1-4-2-5-3-6
Firing order.
Coil on plug
Ignition system.
0.049–0.053 in (1.25–1.35 mm)
Spark plug gap.
12.0:1
Compression ratio.
275
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Capacities and SpecificationsE297178

Drivebelt Routing
Long drivebelt is on second
pulley groove farthest from
engine.
A.
Short drivebelt is on first pulley
groove closest to engine.
B.
ENGINE SPECIFICATIONS - 3.3L, HYBRID ELECTRIC VEHICLE
(HEV) 3.3L HEV
Engine
204 in³ (3,340 cm³)
Displacement.
Minimum 87 octane
Fuel type.
1-4-2-5-3-6
Firing order.
Coil on plug
Ignition system.
0.049–0.053 in (1.25–1.35 mm)
Spark plug gap.
12.0:1
Compression ratio.
Drivebelt Routing 276
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Capacities and SpecificationsE288323 E291364

VEHICLE IDENTIFICATION
NUMBER
The vehicle identification number is on the
left-hand side of the instrument panel.
Please note that in the graphic, XXXX is
representative of your vehicle identification
number.
The Vehicle Identification Number contains
the following information:
World manufacturer identifier.
A
Brake system, Gross Vehicle
Weight Rating, Restraint Devices
and their locations.
B Make, vehicle line, series, body
type.
C
Engine type.
D
Check digit.
E
Model year.
F
Assembly plant.
G
Production sequence number.
H
CAPACITIES AND
SPECIFICATIONS - 3.0L
Use oil and fluid that meets the defined
specification and viscosity grade.
If you do not use oil and fluid that meets
the defined specification and viscosity
grade, it could result in:
• Component damage that your vehicle
warranty does not cover.
• Longer engine cranking periods.
• Increased emission levels.
• Reduced engine performance.
• Reduced fuel economy.
• Reduced brake performance.
Air Conditioning System WARNING: The air conditioning
refrigerant system contains refrigerant
under high pressure. Only qualified
personnel should service the air
conditioning refrigerant system. Opening
the air conditioning refrigerant system
can cause personal injury.
279
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Capacities and SpecificationsE142476 E142477

Engine Oil An oil that displays this symbol conforms
to current engine, emission system and
fuel economy performance standards of
ILSAC.
We recommend Motorcraft® motor oil for
your vehicle. If Motorcraft® oil is not
available, use motor oils of the
recommended viscosity grade that meet
API SP requirements and display the API
Certification Mark for gasoline engines.
Do not use supplemental engine oil
additives because they are unnecessary
and could lead to engine damage that your
vehicle warranty does not cover.
Capacities Including the Oil Filter
Variant
6.0 qt (5.7 L)
All.
Materials Specification
Name
WSS-M2C961-A1
Motorcraft® SAE 5W-30 Synthetic Blend Motor
Oil(U.S.)
Motorcraft® SAE 5W-30 Super Premium Motor Oil
/ Huile moteur de très haute qualité SAE 5W-30
Motorcraft®(Canada)
XO-5W30-Q1SP(U.S.)
CXO-5W30-LSP6(Canada)
Alternative Engine Oil for
Extremely Cold Climates
To improve engine cold start performance,
we recommend that you use the following
alternative engine oil in extremely cold
climates, where the ambient temperature
reaches -22°F (-30°C) or below.
282
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Capacities and SpecificationsE142732