
Setting the Rear Blower Motor
Speed
Turn the control to adjust the volume of
air circulated in the rear passenger
compartment.
Setting the Rear Temperature
Turn the control to set the temperature in
the rear passenger compartment. Switching the Rear Climate
Control On and Off Press and release the button.
Switching the Rear Heated Seats
On and Off (If Equipped) HEATED REAR WINDOW
Press the button to clear the rear
window of thin ice and fog. The
heated rear window turns off
after a short period of time.
Note: Do not use harsh chemicals, razor
blades or other sharp objects to clean or
remove decals from the inside of the heated
rear window. The vehicle warranty may not
cover damage to the heated rear window
grid lines.
HEATED EXTERIOR MIRRORS
(IF EQUIPPED)
When you switch the heated rear window
on, the heated exterior mirrors turn on.
Note: Do not remove ice from the mirrors
with a scraper or adjust the mirror glass
when it is frozen in place.
Note: Do not clean the mirror housing or
glass with harsh abrasives, fuel or other
petroleum-based cleaning products. The
vehicle warranty may not cover damage
caused to the mirror housing or glass.
105
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Climate ControlE265389 E265862 E184884

Important Ventilating Information
If you stop your vehicle and then leave the
engine idling for long periods, we
recommend that you do one of the
following:
•
Open the windows at least 1 in
(2.5 cm).
• Set your climate control to outside air.
STARTING A HYBRID
ELECTRIC VEHICLE SYSTEM
Before starting your vehicle, check the
following:
• Make sure all occupants fasten their
seatbelt.
• Make sure the headlamps and
electrical accessories are off.
• Make sure the parking brake is on.
• Make sure the transmission is in park
(P).
Note: Do not touch the accelerator pedal.
1. Turn the key to position III to start your
vehicle.
Note: The green READY indicator
illuminates letting you know that your
vehicle is ready for driving. Since your vehicle
comes with a silent key start, the engine
may not start when your vehicle starts. See
Hybrid Vehicle Operation
(page 123).
When the engine starts for the first time
on your drive, the idle speed increases, this
helps to warm up the engine. If the engine
idle speed does not slow down, have your
vehicle checked by an authorized dealer.
If you are unable to start your vehicle, do
the following:
1. Fully press the brake pedal.
2. Shift into park (P).
3. Fully press the accelerator pedal and hold it there. 4.
Turn the key to position III to start your
vehicle.
Switching Off Your Vehicle When
It Is Stationary
1. Put the transmission in park (P).
2. Turn the key to position
0.
3. Apply the parking brake.
Switching Off Your Vehicle When
It Is Moving WARNING:
Do not switch off your
vehicle when it is moving. This results in
a significant decrease in braking and
steering assistance. If the vehicle is
switched off, some electrical circuits, for
example airbags, could also turn off.
Failure to follow this instruction could
result in the loss of control of your
vehicle, personal injury or death.
1. Put the transmission into neutral (N) and use the brakes to bring your vehicle
to a safe stop.
2. When your vehicle stops, put the transmission in park (P).
3. Turn the key to position
0.
4. Apply the parking brake.
Guarding Against Exhaust Fumes WARNING:
Exhaust leaks may
result in entry of harmful and potentially
lethal fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
vehicle inspected immediately. Do not
drive if you smell exhaust fumes.
120
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Starting and Stopping the Engine

Important Ventilating Information
If you stop your vehicle and then leave the
engine idling for long periods of time, we
recommend that you do one of the
following:
•
Open the windows at least 1 in (3 cm).
• Set your climate control to outside air.
ENGINE BLOCK HEATER (IF
EQUIPPED) WARNING:
Failure to follow engine
block heater instructions could result in
property damage or serious personal
injury. WARNING: Do not use your heater
with ungrounded electrical systems or
two-pronged adapters. There is a risk of
electrical shock. WARNING:
Do not fully close the
hood, or allow it to drop under its own
weight when using the engine block
heater. This could damage the power
cable and may cause an electrical short
resulting in fire, injury and property
damage.
Note: The heater is most effective when
outdoor temperatures are below
0°F
(-18°C).
The heater acts as a starting aid by
warming the engine coolant. This allows
the climate control system to respond
quickly. The equipment includes a heater
element, installed in the engine block and
a wire harness. You can connect the
system to a grounded 120-volt AC
electrical source. We recommend that you do the following
for a safe and correct operation:
•
Use a 16-gauge outdoor extension cord
that is product certified by
Underwriter ’s Laboratory (UL) or
Canadian Standards Association
(CSA). This extension cord must be
suitable for use outdoors, in cold
temperatures, and be clearly marked
Suitable for Use with Outdoor
Appliances. Do not use an indoor
extension cord outdoors. This could
result in an electric shock or become a
fire hazard.
• Use as short an extension cord as
possible.
• Do not use multiple extension cords.
• Make sure that when in operation, the
extension cord plug and heater cord
plug connections are free and clear of
water. This could cause an electric
shock or fire.
• If the block heater cord is under the
hood, Do Not remove the wiring from
its original location. Do Not close the
hood on the extension wiring.
• Make sure your vehicle is parked in a
clean area, clear of combustibles.
• Make sure the heater, heater cord and
extension cord are firmly connected.
• Check for heat anywhere in the
electrical hookup once the system has
been operating for approximately 30
minutes.
• Make sure the system is unplugged and
properly stowed before starting and
driving your vehicle. Make sure the
protective cover seals the prongs of the
block heater cord plug when not in use.
• Make sure the heater system is
checked for proper operation before
winter.
121
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Starting and Stopping the Engine

HYBRID VEHICLE OPERATION
This hybrid vehicle combines electric and
gasoline propulsion to provide
breakthrough performance and improved
efficiency. Familiarizing yourself with these
unique characteristics provides an optimal
driving experience from your vehicle.
Starting
When you start your vehicle, a
green READY indicator light
appears in the instrument cluster
letting you know that your vehicle is ready
for driving.
The engine may not start because your
vehicle has a silent key start feature. This
fuel saving feature allows your vehicle to
be ready to drive without requiring the gas
engine to be running. The indicator remains
on when your vehicle is on, whether the
engine is running or not, to indicate your
vehicle is capable of movement using the
electric motor, gas engine or both.
Typically, the engine does not start unless
your vehicle is cold, or you request a
climate control change, or press the
accelerator pedal.
Driving
The gas engine starts and stops to provide
power when needed and to save fuel when
not needed. When coasting at low speeds,
coming to a stop, or standing, the gas
engine normally shuts down and your
vehicle operates in electric-only mode.
Conditions that could cause the engine to
start up or remain running include:
• Considerably accelerating your vehicle.
• Climbing a hill.
• Charge level of the high voltage battery
is low.
• High or low outside temperatures
causing the system to heat or cool. •
Engine not warm enough to provide a
desirable temperature for the
passenger.
• Towing a trailer.
• Selectable drive modes. Certain
selectable drive modes could cause
the engine to run. See What Is Drive
Mode Control (page 178).
Stopping
The gas engine could shut off to conserve
fuel as you come to a stop. You do not
have to restart your vehicle. Simply step
on the accelerator when you are ready to
drive.
Transmission Operation
The engine and electric motor together
propel the vehicle through the automatic
transmission. This is normal hybrid
operating and helps deliver fuel efficiency
and performance.
Battery
Your hybrid vehicle has a high voltage
battery. A cool battery maintains battery
life and provides the best possible
performance. The air conditioning system
cools the high voltage battery. When the
air conditioning system is on and cooling
the battery, there could be a slight increase
in air temperature coming from the climate
control vents.
During extended downhill driving, the
engine continues to run instead of shutting
off. During this engine braking, the engine
stays on, but it is not using any fuel. You
could also hear a slight whine or whistle
when operating your vehicle. This is the
normal operation of the electric motor in
the hybrid system.
123
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Unique Driving Characteristics - Hybrid Electric Vehicle
(HEV)E293827

HYBRID VEHICLE FREQUENTLY ASKED QUESTIONS
Answer
Question
The high voltage battery is electrically isol-ated from the rest of the vehicle when the
key is off. When you switch the key on, high voltage contactors inside the battery are
closed to make the electricity available to the motor and generator and enable the
vehicle to drive. The clicks are the sound of these contactors as they close and open during start up and shut down.
What are the series of clicks from the cargo
area when I first turn the key in the ignition?
The vehicle's computer determines if an
engine start is required at key-on. Silent key starts the engine if it is necessary for cabin
heating, windshield defrost, or if the outside temperature is low.
Why does the engine sometimes start at
key-on?
There are several reasons the engine stayson for an extended amount of time when
you first start it. One common reason is to
make sure that the emissions components are warm enough to minimize tailpipe
emissions. As the climate gets cooler, this engine-on time is extended.
Why does it take a long time before the
engine shuts down?
In order to make sure that the climate
control system can begin heating the cabin
or defrosting the windshield as soon as you request it, the engine coolant temperature
has to be kept sufficiently hot. Keeping the
engine on is required to maintain the correct coolant temperature.
Why does my engine stay on when it is
extremely cold outside?
Your hybrid vehicle can use E15 fuel (15%ethanol, 85% gasoline), but you couldnotice slightly reduced fuel economy
because ethanol contains less energy per
gallon than gasoline. Your hybrid vehicle is not designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and how
will it affect my fuel economy?
The high voltage battery system is designedto last the life of the vehicle and requires no maintenance.
How long will my high voltage battery last?
Does it need maintenance?
125
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Unique Driving Characteristics - Hybrid Electric Vehicle
(HEV)

Protected Component
Fuse Rating
Fuse or Relay
Number
Active grille shutters.
Windshield and rear window washer pump
relay power.
15A
16
Charge status indicator (hybrid electric
vehicle).
5A
17
Starter motor.
30A
18
Headlamp red and blue flasher.
10A
21
Electric power assisted steering module.
10A
22
Anti-lock brake system module with
integrated park brake.
10A
23
Powertrain control module.
10A
24
Hybrid powertrain control module.
Air quality sensor.
10A
25
360 camera with park aid.
Rear view camera.
Blind spot information system.
Adaptive cruise control module.
Transmission control module.
15A
26
Anti-lock brake system valves with integ-
rated park brake.
40A
28
Anti-lock brake system pump with integ-
rated park brake.
60A
29
Driver seat module.
30A
30
Passenger seat motor.
30A
31
Front media bin power point.
20A
32
Rear cargo area power point.
20A
33
Console end cap power point.
20A
34
Console end cap power point.
20A
35
Power inverter.
40A
36
Climate controlled seat module.
30A
38
210
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Fuses

Protected Component
Fuse Rating
Fuse or Relay
Number
Not used.
—
1
Moonroof.
10A
2
Inverter.
Telematics control unit module.
Driver door switch pack.
Memory seat switch.
7.5A
3
Wireless accessory charger module.
Seat switches.
Not used (spare).
20A
4
Not used.
—
5
Not used.
10A
6
Smart data link connector power.
10A
7
Telematics control unit module.
5A
8
Hands-free liftgate actuation module.
Power liftgate module.
Keypad switch.
5A
9
Rear climate control.
214
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing FusesE145984

Protected Component
Fuse Rating
Fuse or Relay
Number
Not used.
—
10
Not used.
—
11
Climate control head.
7.5A
12
Gear shift module.
Steering column control module.
7.5A
13
Smart datalink connector.
Instrument cluster.
Not used (spare).
15A
14
SYNC.
15A
15
Integrated control panel.
Not used.
—
16
Headlamp control module.
7.5A
17
Steering wheel interface.
7.5A
18
Headlamp switch.
5A
19
Ignition switch.
5A
20
Telematics control unit module.
Key inhibit solenoid lock.
Not used.
5A
21
Not used (spare).
5A
22
Not used (spare).
30A
23
Moonroof.
30A
24
Not used (spare).
20A
25
Not used (spare).
30A
26
Not used (spare).
30A
27
Not used (spare).
30A
28
Integrated computer screen.
15A
29
Brake switch signal.
5A
30
Terrain management switch.
10A
31
Selectable drive mode switch.
Transceiver module.
215
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Fuses