2021 FORD MUSTANG MACH-E jump start

Switching Pre-Collision Assist On and
Off ................................................................259
Locating the Pre-Collision Assist Sensors ........................................................................\
259
Distance Indication ....................................
259
Distance Alert ...............................................
261
Automatic Emergency Braking ...............
261
Evasive Steering Assist .............................
262
Pre-Collision Assist – Troubleshooting ........................................................................\
263
Driver Alert
What Is Driver Alert ....................................
265
How Does Driver Alert Work ...................
265
Driver Alert Precautions ...........................
265
Driver Alert Limitations .............................
265
Switching Driver Alert On and Off .......
266
Driver Alert Indicators ...............................
266
Driver Alert – Troubleshooting ..............
266
Speed Sign Recognition
What Is Speed Sign Recognition ..........
267
How Does Speed Sign Recognition Work ........................................................................\
267
Speed Sign Recognition Precautions ........................................................................\
267
Speed Sign Recognition Limitations ........................................................................\
267
Speed Sign Recognition Indicators ......
267
Setting the Speed Sign Recognition Speed Warning .......................................
268
Setting the Speed Sign Recognition Speed Tolerance ....................................
268
Speed Sign Recognition – Troubleshooting .....................................
268
Load Carrying
Load Carrying Precautions ......................
270
Locating the Safety Compliance Certification Labels .................................
271
What Is the Gross Axle Weight Rating ........................................................................\
..
271 What Is the Gross Vehicle Weight Rating
........................................................................\
..
271
What Is the Maximum Loaded Trailer Weight ..........................................................
271
What Is the Gross Combined Weight Rating ..........................................................
272
Calculating Payload ...................................
272
Calculating the Load Limit .......................
273
Luggage Compartment
Luggage Compartment Precautions ........................................................................\
275
Opening and Closing the Front Luggage Compartment ..........................................
275
Using the Front Luggage Compartment Emergency Release ................................
276
Installing and Removing the Luggage Compartment Cover ..............................
277
Adjusting the Luggage Compartment Load Floor ..................................................
278
Luggage Compartment Anchor Points ........................................................................\
278
Towing a Trailer
Towing a Trailer Precautions ..................
279
Driving Hints
Cold Weather Precautions .....................
280
Driving on Snow and Ice ..........................
280
Breaking-In ...................................................
280
Performance Vehicle Precautions .......
280
Driving in Special Conditions .................
280
Electric Vehicle ............................................
282
Driving Through Shallow Water ............
282
Floor Mats ......................................................
283
Crash and Breakdown Information
Roadside Assistance .................................
284
Switching the Hazard Flashers On and Off ................................................................
284
Jump Starting the Vehicle .......................
285
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Table of Contents

DOORS AND LOCKS –
FREQUENTLY ASKED QUESTIONS
How to unlock my vehicle if the 12 volt
battery is dead?
You must apply 12 volt power to the 12
volt system. See Jump Starting the
Vehicle (page 287). How to close my door if the actuator is
extended?
Apply pressure by pushing the outside
of the door until the door closes.
80
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Doors and LocksE350996

ELECTRIC PARKING BRAKE
AUDIBLE WARNING
Sounds when the parking brake is on and
your vehicle is moving. If the warning tone
continues after you have released the
parking brake, this indicates a malfunction.
Have your vehicle checked as soon as
possible.
RELEASING THE ELECTRIC
PARKING BRAKE IF THE
VEHICLE BATTERY HAS RUN
OUT OF CHARGE
See Jump Starting the Vehicle (page
287). ELECTRIC PARKING BRAKE –
TROUBLESHOOTING
ELECTRIC PARKING BRAKE –
WARNING LAMPS
Brake System It illuminates red when you apply
the parking brake and your
vehicle is on. If the lamp flashes
when the parking brake has been
released, this indicates the
parking brake system requires
service. Have your vehicle checked as
soon as possible.
Note: Lamps may vary depending on region.
Electric Parking Brake When the lamp illuminates
yellow, it indicates a malfunction
in the electric parking brake.
Have your vehicle checked as soon as
possible.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Electric Parking BrakeE270480 E146190

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• 12 V battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• In the event your vehicle's high-voltage
battery does not have enough power
to move, as a Mach-E roadside
customer, you can choose where you
would like your vehicle towed (within
a 35 mi (56 km) radius):
• Nearest public charger.
• EV Certified Ford or Lincoln Dealer.
• Your home residence.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673. If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This
program is eligible within Canada or the
continental United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at
www .f or d . c a .
SWITCHING THE HAZARD
FLASHERS ON AND OFF
The hazard flashers operate with the
power on or off. The battery loses charge
and may have insufficient power to restart
your vehicle. The hazard flasher button is on
the center console. Press the
button to turn on the hazard
flashers if your vehicle is creating a safety
hazard for other road users.
When you switch the hazard flashers on,
all front and rear direction indicators flash.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Crash and Breakdown Information

Press the button again to switch them off.
JUMP STARTING THE VEHICLE
JUMP STARTING PRECAUTIONS
WARNING: Connect batteries with
only the same nominal voltage. WARNING: Use only adequately
sized cables with insulated clamps.
Note: This procedure is only for the 12 volt
under hood battery.
Note: Your vehicle has a 12 volt battery that
is easily accessible under the hood. The 12
volt battery controls the switches and
contacts that engage the high voltage
battery. Do not jump start the high voltage
battery using a standard 12 volt battery. Tow
your vehicle to an authorized dealer if the
high voltage battery does not accept a
regular charge.
Note: Do not attempt to push start your
vehicle. You could cause transmission
damage.
Note: Do not disconnect the 12 volt battery
from your vehicle electrical system. PREPARING THE VEHICLE
Opening the Front Luggage
Compartment With No Vehicle
Power
If the doors are unlocked when your vehicle
loses power, you can still open the door by
pressing the touchpad on the door window
trim twice within three seconds. See
Opening and Closing the Doors
(page
77). With the door open, use the release
handle to open the front luggage
compartment. See Opening and Closing
the Front Luggage Compartment (page
275
).
Note: You can open an unlocked door a
limited number of times for approximately
72 hours after the 12 volt battery power
depletes.
If the doors are locked when your vehicle
loses power, follow the steps below:
1. Use an external power supply such as a 12 volt jump box. 2. Remove the cover at the front of your
vehicle below the headlight. Press
firmly on the top right of the covers
edge, then pull the raised section on
the bottom left toward you.
285
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Crash and Breakdown InformationE323341

1.
Connect the positive (+) jumper cable
to the positive (+) jump point of the
discharged battery vehicle.
2. Connect the other end of the positive (+) jumper cable to the positive (+)
terminal of the booster vehicle battery.
3. Connect the negative (-) jumper cable
to the negative (-) terminal of the
booster vehicle battery. 4. Make the final connection of the
negative (-) jumper cable to the
negative (-) ground point of the
discharged battery vehicle. 5.
Unlock the driver door. See Unlocking
and Locking the Doors Using the
Remote Control (page 77).
JUMP STARTING THE VEHICLE
To Start Your Vehicle
1. Run the engine of the booster vehicle at a moderately high speed.
2. Move the transmission selector lever of the low charge vehicle to park (P).
3. Switch on the ready to drive mode. See
Starting the Vehicle
(page 155).
4. Run both vehicles for a minimum of three minutes before disconnecting the
cables.
Note: Do not switch the headlamps on
when disconnecting the cables. The peak
voltage could damage the bulbs.
Disconnect the cables in the reverse order.
POST-CRASH ALERT SYSTEM
WHAT IS THE POST-CRASH
ALERT SYSTEM
The system helps draw attention to your
vehicle in the event of a serious impact.
HOW DOES THE POST-CRASH
ALERT SYSTEM WORK
The system is designed to turn the hazard
flashers on and to intermittently sound the
horn in the event of a serious impact that
deploys an airbag or the seatbelt
pretensioners.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Crash and Breakdown InformationE338767 E338540

WHAT IS FORD PROTECT
Protect yourself from the rising cost of
vehicle repairs with a Ford Protect
extended service plan.
Ford Protect Extended Service
Plans - United States Only
Ford Protect extended service plans mean
peace of mind. Extended service plans are
backed by Ford Motor Company, and
provide more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, insist on the Ford
Protect extended service plan.
Ford Protect Can Quickly Pay for Itself
One trip to the service center could easily
exceed the price of your Ford Protect
extended service plan. With the Ford
Protect extended service plan, you
minimize your risk for unexpected repair
bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete it is probably easier to
list what is not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the United States, Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
First Day Rental Benefit
If you bring your car into your dealer for
service, we will give you a rental vehicle to
use for the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, warranty repairs, and field
service actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. This should
give you and your potential buyer peace of
mind.
388
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Ford Protect

Cleaning Seats and the Headliner................312
Cleaning Storage Compartments................313
Cleaning the Instrument Panel.......................
311
Clearing All MyKeys.......................................74
Clearing the Garage Door Opener..........147
Climate Control..............................................127 Auto Mode............................................................. 129
Climate Control Hints.................................130
Closing the Liftgate.......................................90 Closing the Hands-Free Liftgate..................... 91
Closing the Liftgate From Inside Your Vehicle................................................................ 90
Closing the Liftgate From Outside Your Vehicle................................................................ 90
Cold Weather Precautions......................280
Connected Vehicle......................................350
Connected Vehicle –
Troubleshooting............................................. 351
Connecting the Vehicle to a Mobile Network - Vehicles With: Modem............................. 350
Connected Vehicle Data..............................23
Connected Vehicle Limitations
..............350
Connected Vehicle Requirements........350
Connected Vehicle – Troubleshooting
.........................................351
Connected Vehicle – Frequently Asked
Questions.......................................................... 351
Connecting a Bluetooth® Device
..........376
Connecting the Vehicle to a Mobile Network - Vehicles With:
Modem.........................................................350
Connecting FordPass to the Modem.........350
Enabling and Disabling the Modem...........350
What Is the Modem.......................................... 350
Connecting the Vehicle to a Wi-Fi Network - Vehicles With: SYNC
4
......................................................................350
Connecting Your Phone.............................372
Contacting Us...................................................15
Cooling System Capacity and Specification..............................................344
Crash and Breakdown Information.................................................284
Automatic Crash Shutoff............................... 288
Jump Starting the Vehicle.............................. 285
Post-Crash Alert System................................. 287
Post Impact Braking......................................... 288
Crash Sensors and Airbag Indicator.........61 Creating a MyKey
............................................74
Creating a Personal Profile.......................381
Creating a Vehicle Wi-Fi Hotspot..........354
Cross Traffic Alert
........................................254
Cross Traffic Alert –
Troubleshooting............................................ 256
Cross Traffic Alert Indicators...................255
Cross Traffic Alert Limitations................254
Cross Traffic Alert Precautions...............254
Cross Traffic Alert – Troubleshooting........................................256
Cross Traffic Alert – Information Messages......................................................... 256
Cup Holders
....................................................154
Cup Holder Precautions................................... 154
Customer Information
...............................394
D
Data Privacy......................................................21
DC Charging
....................................................172
Connecting the Charger.................................... 172
Stopping Charging.............................................. 173
Declaration of Conformity
........................397
Declaration of Conformity - Vehicles With: SYNC
..................................................397
Department of Transportation Uniform Tire Quality Grades....................................317
Digital Radio
..................................................358
Digital Radio Indicators................................... 359
Digital Radio Limitations................................ 359
How Does Digital Radio Work....................... 358
Switching Digital Radio Reception On and Off...................................................................... 359
What Is Digital Radio....................................... 358
Directing the Flow of Air.............................129
Disposing of Airbags.....................................62
Distance Alert
................................................261
Adjusting the Sensitivity of Distance
Alert.................................................................... 261
What Is Distance Alert...................................... 261
Distance Indication
.....................................259
Distance Indication Indicator......................... 261
Switching Distance Indication On and Off........................................................................\
261
What Is Distance Indication........................... 259
Doors and Locks Audible Warnings.........78
441
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Index