Contacting Us
Contacting Us
..................................................15
Introduction
About This Publication .................................
17
Using This Publication .................................
18
Symbols Glossary
Symbols Used on Your Vehicle .................
19
Data Privacy
Data Privacy .....................................................
21
Service Data ....................................................
22
Event Data ........................................................
22
Settings Data ..................................................
23
Connected Vehicle Data .............................
23
Mobile Device Data .......................................
24
Emergency Call System Data ...................
24
Visual Search
Steering Wheel ...............................................
25
Instrument Panel - Excluding: GT ...........
26
Instrument Panel - GT .................................
27
Center Console - GT .....................................
28
Vehicle Interior - Excluding: GT ................
29
Vehicle Interior - GT .....................................
30
Front Exterior - Excluding: GT ....................
31
Front Exterior - GT .........................................
32
Rear Exterior - Excluding: GT ....................
33
Rear Exterior - GT ..........................................
34
Child Safety
Child Safety Precautions ............................
35
Child Restraint Anchor Points ..................
36
Child Restraints ..............................................
37
Installing Child Restraints ..........................
38
Booster Seats .................................................
43
Child Safety Locks ........................................
45Seatbelts
Seatbelt Precautions
...................................
46
Fastening and Unfastening the Seatbelts ........................................................................\
...
47
Sensitive Locking Mode ..............................
48
Automatic Locking Mode ...........................
48
Adjusting the Seatbelts During Pregnancy ....................................................
49
Adjusting the Seatbelt Height .................
49
Seatbelt Reminder .......................................
49
Checking the Seatbelts ................................
51
Seatbelt Extensions .....................................
52
Personal Safety System ™
What Is the Personal Safety System ........................................................................\
...
53
How Does the Personal Safety System Work ...............................................................
53
Personal Safety System Components ........................................................................\
...
53
Airbags
How Do the Front Airbags Work ..............
54
How Do the Side Airbags Work ...............
54
How Do the Knee Airbags Work ..............
55
How Does the Safety Canopy ™ Work
........................................................................\
..
55
Airbag Precautions .......................................
56
Properly Adjusting the Driver and Front Passenger Seats ........................................
57
Children and Airbags ....................................
57
Front Passenger Sensing System ...........
58
Crash Sensors and Airbag Indicator ........
61
Disposing of Airbags ....................................
62
Pedestrian Alert System
What Is the Pedestrian Alert System ........................................................................\
..
63
911 Assist
What Is 911 Assist ..........................................
64
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Table of Contents
CENTER CONSOLE - GT
See Locating the USB Ports (page 149).
A
See
Switching Active Park Assist On and Off (page 218).
B
See
Switching the Hazard Flashers On and Off (page 284).
C
See
Applying the Electric Parking Brake (page 190).
D
See
Shifting Your Vehicle Into Gear (page 184).
E
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Visual SearchABCD
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•
When the front passenger sensing
system enables the front passenger
frontal airbag, the passenger airbag
status indicator illuminates the on
lamp.
If a person of adult size is sitting in the front
passenger seat, but the passenger airbag
status indicator off lamp is illuminated, it
is possible that the person is not sitting
properly in the seat. If this happens:
• Switch your vehicle off and ask the
person to place the seat backrest in an
upright position.
• Have the person sit upright in the seat,
centered on the seat cushion, with the
person's legs comfortably extended.
• Restart your vehicle and have the
person remain in this position for about
two minutes. This allows the system
to detect that person and enable the
passenger frontal airbag.
• If the indicator off lamp remains
illuminated even after this, you should
advise the person to ride in the rear
seat.
After all occupants have adjusted their
seats and put on seatbelts, it is very
important that they continue to sit upright,
leaning against the seat backrest, and
centered on the seat cushion, with their
feet comfortably extended on the floor.
Sitting improperly can increase the chance
of injury in a crash event. For example, if
an occupant slouches, lies down, turns
sideways, sits forward, leans forward or
sideways, or puts one or both feet up, the
chance of injury during a crash greatly
increases.
If you think that the state of the passenger
airbag status indicator lamp is incorrect,
check for the following:
• Objects lodged underneath the seat.
• Objects between the seat cushion and
the center console. •
Objects hanging off the seat backrest.
• Objects stowed in the seat backrest
map pocket.
• Objects placed on the occupant's lap.
• Cargo interference with the seat
• Other passengers pushing or pulling on
the seat.
• Rear passenger feet and knees resting
or pushing on the seat.
The listed conditions could cause the
weight of a properly seated occupant to
be incorrectly interpreted by the front
passenger sensing system. The person in
the front passenger seat could appear
heavier or lighter due to the conditions
listed. Make sure the front passenger
sensing system is operating
properly. See Crash Sensors
and Airbag Indicator (page 61).
If the airbag readiness light is on, do the
following:
• Pull your vehicle over.
• Switch your vehicle off.
• Check for any objects lodged
underneath the front passenger seat
or cargo interfering with the seat.
• Remove the obstruction if found.
• Restart your vehicle.
• Wait at least two minutes and verify
that the airbag readiness light in the
instrument cluster is no longer
illuminated.
• If the airbag readiness light in the
instrument cluster remains illuminated,
there may be a problem due to the
front passenger sensing system.
Do not attempt to repair or service the
system. Take your vehicle in for service
immediately.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing AirbagsE67017
What happens if I cannot unlock the
vehicle with Phone as a Key?
Attempt to move your phone closer to
the vehicle. Check that the FordPass
app is still running and that the Phone
as a Key control screen shows
connected. If the phone is connected,
attempt to press the remote unlock
button in the FordPass app. If the
phone is not connected or the remote
unlock button does not work in the
FordPass app, attempt to force close
and restart the app.
Why do I get a No Key Detected
message in the instrument cluster
display when I am using Phone as a Key
and my phone is in the car? Your phone ’s Bluetooth connection
has been disrupted or is not
connected. Try reconnecting your
phone's Bluetooth connection. Move
the phone closer to the center of the
vehicle near the cup holder or center
console. Verify your Phone as a Key is
still active, enabled and has not been
revoked.
What do I do if my phone is lost,
damaged, or the battery has depleted? Use the Backup Start Passcode that
you created to protect you in the event
that you lose your phone, damage it,
or the battery depletes. See Using
the Backup Start Passcode (page
71).
How many phones can I use for Phone
as a Key? You can program and activate up to
four phones with Phone as a Key to
your vehicle. How does a valet drive my car if I only
use my Phone as a Key?
Have the valet use the temporary valet
passcode that you created when using
valet mode. See
Using the Valet
Mode (page 71).
I uninstalled my FordPass app and
reinstalled it. Why am I not able to get
a new Phone as a Key? Remove the Phone as a Key that was
previously associated with your phone
or reset Phone as a Key from your
vehicle, and then request a new Phone
as a Key. See
Programming Your
Phone (page 70).
Why can I not remotely start the vehicle
with my Phone as a Key? Using the FordPass app, verify your
Phone as a Key setup is complete and
enabled via Bluetooth connection on
at least one phone. If Bluetooth has
connected but Phone as a Key setup
is not complete, complete the setup
of your Phone as a Key, as prompted
from the FordPass app. See
Programming Your Phone
(page
70).
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Phone as a Key
LOCATING THE USB PORTS
USB A
USB C
Data Transfer USB Ports
The USB ports are in the following
locations:
•
On the lower instrument panel.
• Inside the media bin.
• Inside the center console.
Note: These USB ports can also charge
devices. Note:
Not all USB ports in your vehicle have
data transfer capabilities.
Note: We recommend using only USB-IF
certified cables and adapters. Non-certified
cables and adapters may not work.
Charge Only USB Ports The USB ports are in the following
locations:
•
Inside the media bin below the
instrument panel.
• Inside the center console.
• On the rear of the center console.
• In the cargo area.
PLAYING MEDIA USING THE
USB PORT WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Connect your device to the USB port. Press the audio button on the
feature bar.
Select Sources.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing USB PortsE201595 E301114 E100027
WHAT IS THE POWER OUTLET
The power outlet can power devices using
a 12 V outlet adapter.
POWER OUTLET
PRECAUTIONS
When you switch the vehicle on, you can
use the socket to power
12 V appliances
with a maximum current rating of 20 A. Do
not use the power point over the vehicle
capacity of
12 V DC 240 W or a fuse could
blow. Do not plug in any device that
supplies power to the vehicle through the
power points. This could result in damage
to vehicle systems. Do not hang any
accessory from the accessory plug. Always
keep the power point caps closed when
not in use. Do not insert objects other than
an accessory plug into the power point.
To prevent the battery from running out of
charge:
• Do not use the power point longer than
necessary when the vehicle is off.
• Do not leave devices plugged in
overnight or when you park your vehicle
for extended periods.
LOCATING THE POWER
OUTLET
Power outlets are in the following
locations:
• In the media bin below the instrument
panel.
• Inside the main center console bin.
• On the rear of the main center console
bin.
• In the cargo area.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Power Outlet
WHAT IS THE WIRELESS
ACCESSORY CHARGER
The wireless accessory charger allows you
to charge one compatible Qi wireless
charging device on the charging area.
WIRELESS ACCESSORY
CHARGER PRECAUTIONS
WARNING: Wireless charging
devices can affect the operation of
implanted medical devices, including
cardiac pacemakers. If you have any
implanted medical devices, we
recommend that you consult with your
physician.
Tests on this equipment show that it
complies with part 18 of the FCC Rules.
• This equipment generates, uses and
can radiate radio frequency energy and
may cause harmful interference to
radio communications. There is no
guarantee that the interference will not
occur in a particular installation. If this
equipment does cause harmful
interference to radio or television
reception, please consult the dealer.
• This product is not end-user
serviceable. WARNING:
Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met. This device complies with Industry Canada
licence-exempt RSS standard(s).
Operation is subject to:
•
This device may not cause interference.
• This device must accept any
interference, including interference that
may cause undesired operation of the
device.
Keep the charging area clean and remove
foreign objects prior to charging a device.
Do not place items with a magnetic strip
or radio-frequency identification chip, for
example passports, parking tickets,
transportation passes or credit cards, near
the charging area when charging a device.
Damage may occur to the magnetic strip
or radio-frequency identification chip.
Do not place metal objects, for example
remote controls, coins and candy
wrappers, on or near the charging area
when charging a device. Metal objects may
heat up and degrade the charging
performance, in addition to causing
interruptions in charging.
Note: During charging, the device and the
charger could heat up, this is normal. If the
battery gets hotter than usual, the device
may stop charging.
LOCATING THE WIRELESS
ACCESSORY CHARGER The charging area is in the front
console below the instrument
panel.
CHARGING A WIRELESS
DEVICE
Place the device on the center of the
charging surface with the charging side
down. The charging stops after your device
reaches a full charge.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Wireless Accessory ChargerE297549
LOW (L)
You can activate this position at any
vehicle speed which provides an increased
level of deceleration when you lift off the
accelerator pedal. You can use low (L) at
all times, if desired, but improving
drivability while descending grades is the
intent. Entering low (L) does not take any
actions if one pedal drive is active.
SHIFTING YOUR VEHICLE INTO
GEAR
Your vehicle has an electronic transmission
selector. The transmission selector is on
the center console. The gears are selected
by rotating the transmission selector to
PRNDL.
• Park (P)
• Reverse (R)
• Neutral (N)
• Drive (D)
• Low (L)
Putting your vehicle in gear:
1. Fully press down the brake pedal.
2. Rotate the gear selector knob to the desired gear mode you want to select.
3. The gear selector will indicate the position selected. 4. Release the brake pedal and your
transmission remains in the selected
gear.
Note: Your gear selector knob can rotate
clockwise past drive (D), but the gear
selection will stay in Drive (D). Your gear
selector can rotate counter-clockwise past
park (P) with the brake pressed, but the gear
selector will stay in park (P).
Note: If you attempt to leave your vehicle
when it is in gear, your vehicle automatically
shifts into park (P).
See How Does
Automatic Return to Park (P) Work (page
185
).
TEMPORARY NEUTRAL MODE
WHAT IS TEMPORARY NEUTRAL
MODE
This mode keeps your vehicle in neutral
(N) when you switch your vehicle off. Use
this mode if you exit your vehicle or switch
your vehicle off at an automatic car wash.
Note: Do not tow your vehicle in this mode.
Note: Automatic return to park (P) is
delayed when your vehicle is in this mode.
See
What Is Automatic Return to Park
(P) (page 185).
TEMPORARY NEUTRAL MODE
LIMITATIONS
Your vehicle could shift to park (P) after
30 minutes, or when the vehicle battery
charge level is low. Prolonged use of this
mode can cause the vehicle battery to run
out of charge.
Do not tow your vehicle in this mode.
Failure to follow these instructions could
result in vehicle damage not covered by
the vehicle warranty.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Automatic TransmissionE334919