
ROLLOVER WARNING
WARNING: Utility vehicles have a
significantly higher rollover rate than
other types of vehicles. WARNING:
Vehicles with a higher
center of gravity (utility and four-wheel
drive vehicles) handle differently than
vehicles with a lower center of gravity
(passenger cars). Avoid sharp turns,
excessive speed and abrupt steering in
these vehicles. Failure to drive cautiously
increases the risk of losing control of your
vehicle, vehicle rollover, personal injury
and death. WARNING:
In a rollover crash, an
unbelted person is significantly more
likely to die than a person wearing a
seatbelt. WARNING:
Do not become
overconfident in the ability of four-wheel
drive vehicles. Although a four-wheel
drive vehicle may accelerate better than
a two-wheel drive vehicle in low traction
situations, it won't stop any faster than
two-wheel drive vehicles. Always drive
at a safe speed.
Utility vehicles and trucks handle
differently than passenger cars in the
various driving conditions that are
encountered on streets, highways and
off-road. Utility vehicles and trucks are not
designed for cornering at speeds as high
as passenger cars any more than low-slung
sports cars are designed to perform
satisfactorily under off-road conditions. THE BETTER BUSINESS
BUREAU AUTO LINE
PROGRAM
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator considers
the testimony provided and makes a
decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within 40
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information that follows, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
394
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Customer Information

Adjusting the Seatbelts During
Pregnancy......................................................49
Adjusting the Sound Settings.................357
Adjusting the Steering Wheel...................99
Adjusting the Volume................................356
Aid Mode.........................................................245
How Does Aid Mode Work............................. 245
What Is Aid Mode.............................................. 245
Airbag Precautions........................................56
Airbags...............................................................54 Front Passenger Sensing System.................. 58
Air Conditioning See: Climate Control.......................................... 127
Air Conditioning System Capacity and Specification..............................................345
Alert and Aid Mode
.....................................245
How Does Alert and Aid Mode Work.........246
What Is Alert and Aid Mode........................... 245
Alert Mode......................................................245 How Does Alert Mode Work.......................... 245
What Is Alert Mode........................................... 245
All-Wheel Drive.............................................186 All-Wheel Drive – Troubleshooting.............186
All-Wheel Drive Limitations.....................186
All-Wheel Drive Precautions
...................186
All-Wheel Drive – Troubleshooting........................................186
All-Wheel Drive – Information Messages.......................................................... 186
AM/FM Radio................................................358 AM/FM Radio Limitations.............................. 358
Selecting a Radio Station............................... 358
Ambient Lighting
...........................................112
Adjusting Ambient Lighting............................. 112
Switching Ambient Lighting On and Off........................................................................\
. 112
Anti-Lock Braking System.........................187 Anti-Lock Braking System
Limitations........................................................ 187
Anti-Theft Alarm System
...........................95
Arming the Anti-Theft Alarm System..........96
Disarming the Anti-Theft Alarm
System................................................................ 96
How Does the Anti-Theft Alarm System Work..................................................................... 95
What Are the Inclination Sensors.................. 95
What Are the Interior Sensors......................... 95
What Is the Anti-Theft Alarm System.........95 What Is the Battery Backup Alarm...............96
What Is the Perimeter Alarm...........................
95
Anti-Theft Alarm System Settings.........96 Setting the Alarm Security Level................... 96
Switching Ask on Exit On and Off.................96
What are the Alarm Security Levels.............96
What Is Ask on Exit.............................................. 96
Appendices
....................................................434
Applying the Electric Parking Brake..............................................................190
Applying the Electric Parking Brake in an Emergency...................................................190
App Precautions...........................................377
App Requirements
.......................................377
Apps..................................................................377 Apps – Troubleshooting.................................. 379
Apps – Troubleshooting
............................379
Apps – Frequently Asked Questions..........379
Audio System
................................................356
AM/FM Radio...................................................... 358
Audio System – Troubleshooting................362
Digital Radio........................................................ 358
Satellite Radio.................................................... 359
Audio System Precautions
......................356
Audio System – Troubleshooting..........362 Audio System – Information
Messages......................................................... 362
Auto-Dimming Interior Mirror
....................115
Auto-Dimming Interior Mirror
Limitations......................................................... 115
What Is the Auto-Dimming Interior Mirror................................................................... 115
Auto Hold
........................................................198
Auto Hold Indicators...................................198
Autolamps......................................................106 Autolamp Settings............................................ 106
What Are Autolamps........................................ 106
Autolock.............................................................78 Autolock Requirements..................................... 78
What Is Autolock.................................................. 78
Automatically Releasing the Electric Parking Brake..............................................190
Automatic Crash Shutoff.........................288 Re-Enabling Your Vehicle............................... 288
What Is Automatic Crash Shutoff...............288
Automatic Emergency Braking................261 Switching Automatic Emergency Braking
On and Off....................................................... 262
438
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Index

Switching the Heated Steering Wheel
Settings On and Off...................................... 126
Removing Your Vehicle From Storage..........................................................316
Repairing Minor Paint Damage................313
Replacement Parts Recommendation....................................407
Replacing a Lost Key or Remote Control............................................................69
Replacing the Cabin Air Filter...................132
Replacing the Front Wiper Blades.........102
Replacing the Rear Wiper Blades...........102
Reporting Safety Defects in Canada.........................................................396
Reporting Safety Defects in the United States
...........................................................396
Reprogramming the Garage Door Opener...........................................................148
Resetting the Trip Computer
....................124
Restarting the Vehicle After Powering Off
...................................................................155
Resuming the Set Speed...........................227
Reverse Braking Assist Indicators..........194
Reverse Braking Assist Precautions..................................................193
Reverse Braking Assist
...............................193
Reverse Braking Assist –
Troubleshooting............................................. 195
Reverse Braking Assist – Troubleshooting.........................................195
Reverse Braking Assist – Frequently Asked Questions......................................................... 196
Reverse Braking Assist – Information Messages.......................................................... 195
Reverse Wipe
..................................................101
Reverse Wipe Settings...................................... 101
What Is Reverse Wipe........................................ 101
Roadside Assistance
..................................284
Rollover Warning.........................................394
Route Guidance
...........................................384
Adjusting the Guidance Prompt
Volume............................................................. 384
Canceling Route Guidance............................ 384
Repeating an Instruction................................ 384
Running-In See: Breaking-In................................................ 280S
Satellite Radio
..............................................359
Locating the Satellite Radio Identification
Number
............................................................ 360
Satellite Radio Limitations............................ 360
Satellite Radio Settings.................................. 360
Selecting a Channel......................................... 360
What Is Satellite Radio.................................... 359
Saving a Preset Position............................144
Scheduled Maintenance..........................390
Seatbelt Extensions......................................52
Seatbelt Precautions....................................46
Seatbelt Reminder
........................................49
How Does the Seatbelt Reminder
Work..................................................................... 49
Seatbelt Reminder Audible Warnings.........50
Seatbelt Reminder Indicators......................... 49
Switching the Seatbelt Reminder On and Off........................................................................\
.. 51
Seatbelts...........................................................46 Automatic Locking Mode.................................. 48
Seatbelt Reminder.............................................. 49
Sensitive Locking Mode..................................... 48
Security..............................................................95 Anti-Theft Alarm System..................................95
Anti-Theft Alarm System Settings...............96
Passive Anti-Theft System............................... 95
Security – Troubleshooting.............................. 97
Security – Troubleshooting
........................97
Security – Frequently Asked
Questions ........................................................... 98
Security – Information Messages.................. 97
Selecting a Drive Mode.............................240
Selecting the Audio Source.....................356
Sending and Receiving a Text Message........................................................374
Sensitive Locking Mode...............................48 How Does Sensitive Locking Mode
Work..................................................................... 48
What is Sensitive Locking Mode.................... 48
Service Data.....................................................22
Setting a Destination.................................383 Setting a Destination Using a Point of
Interest............................................................. 384
Setting a Destination Using a Predictive Destination..................................................... 384
449
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Index

Setting a Destination Using a Recent
Destination..................................................... 384
Setting a Destination Using a Saved Destination..................................................... 384
Setting a Destination Using the Map Screen............................................................... 383
Setting a Destination Using the Text Entry Screen............................................................... 383
Setting a Memory Preset..........................356
Settings Data...................................................23
Setting the Adaptive Cruise Control Gap.................................................................226
Setting the Adaptive Cruise Control Speed............................................................225
Setting the Blower Motor Speed............128
Setting the Charging Schedule and Preferences...................................................174
Setting the Clock and Date......................357
Setting the Liftgate Opening Height..............................................................89
Setting the Speed Sign Recognition Speed Tolerance.......................................268
Setting the Speed Sign Recognition Speed Warning
..........................................268
Setting the Temperature...........................128
Setting the Wake Word.............................369
Shifting Your Vehicle Into Gear...............184
Side Parking Aid
...........................................209
Locating the Side Parking Aid
Sensors.............................................................. 210
Side Parking Aid Audible Warnings.............210
Side Parking Aid Limitations......................... 209
What is the Side Parking Aid........................ 209
Sitting in the Correct Position..................133
Sounding the Panic Alarm.........................66
Speed Sign Recognition Indicators
.......267
Speed Sign Recognition Limitations...................................................267
Speed Sign Recognition Precautions.................................................267
Speed Sign Recognition
............................267
Speed Sign Recognition –
Troubleshooting............................................ 268
Speed Sign Recognition – Troubleshooting........................................268
Speed Sign Recognition – Frequently Asked Questions........................................................ 269Speed Sign Recognition – Information
Messages......................................................... 268
Stability Control Indicator........................204
Stability Control
............................................201
Starting and Powering Off Precautions..................................................155
Starting and Powering Off........................155 Starting and Powering Off –
Troubleshooting............................................. 156
Starting and Powering Off – Troubleshooting.........................................156
Starting and Powering Off – Frequently Asked Questions............................................ 156
Starting the Vehicle.....................................155
Status Bar
......................................................366
Steering...........................................................205 Electric Power Steering................................... 205
Steering – Troubleshooting........................... 206
Steering – Troubleshooting....................206 Steering – Information Messages...............206
Steering Wheel
................................................25
Stopping the Liftgate Movement..............91
Storage.............................................................154 Cup Holders.......................................................... 154
Glasses Holder..................................................... 154
Glove Compartment......................................... 154
Storing Your Vehicle.....................................315
Switching Active Drive Assist On and Off
...................................................................237
Switching Active Park Assist On and Off...................................................................218
Switching Adaptive Cruise Control On and Off
..........................................................224
Switching Air Conditioning On and Off....................................................................127
Switching All of the Interior Lamps On and Off.............................................................111
Switching Android Auto On and Off...................................................................378
Switching Apple CarPlay On and Off...................................................................378
Switching Auto Hold On and Off...........198
Switching Blind Spot Information System On and Off...................................251
Switching Climate Control On and Off....................................................................127
Switching Cross Traffic Alert On and Off
..................................................................254
450
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Index

Switching Defrost On and Off..................127
Switching Driver Alert On and Off........266
Switching Easy Entry and Exit On and Off.....................................................................87
Switching From Adaptive Cruise Control to Cruise Control
.......................................228
Switching Maximum Cooling On and Off...................................................................128
Switching Maximum Defrost On and Off...................................................................128
Switching One Pedal Drive On and Off
...................................................................242
Switching Parking Aid On and Off.........207
Switching Pre-Collision Assist On and Off..................................................................259
Switching Rear Occupant Alert System On and Off
....................................................142
Switching Recirculated Air On and Off....................................................................127
Switching Repeat Mode On and Off..................................................................356
Switching Reverse Braking Assist On and Off...................................................................194
Switching Shuffle Mode On and Off..................................................................356
Switching Stability Control On and Off..................................................................202
Switching Text Message Notification On and Off
..........................................................375
Switching the Audio Unit On and Off..................................................................356
Switching the Front Interior Lamps On and Off.............................................................111
Switching the Hazard Flashers On and Off..................................................................284
Switching the Heated Mirrors On and Off...................................................................128
Switching the Heated Rear Window On and Off
...........................................................128
Switching the Heated Steering Wheel On and Off.....................................................99
Switching the Heated Wiper Park On and Off...................................................................128
Switching the Lane Keeping System Mode.............................................................244
Switching the Lane Keeping System On and Off
.........................................................244 Switching the Rear Interior Lamps On
and Off.............................................................111
Switching the Rear Window Wiper On and Off
...........................................................101
Switching Traction Control On and Off
...................................................................199
Switching Walk Away Lock Audible Feedback On and Off................................86
Switching Walk Away Lock On and Off.....................................................................86
Symbols Glossary
...........................................19
Symbols Used on Your Vehicle..................19
T
Technical Specifications See: Capacities and Specifications............344
Temporary Neutral Mode..........................184 Entering Temporary Neutral Mode..............185
Exiting Temporary Neutral Mode.................185
Temporary Neutral Mode Limitations........184
What Is Temporary Neutral Mode...............184
The Better Business Bureau Auto Line Program.......................................................394
The Mediation and Arbitration Program.......................................................395
Tire Care
..........................................................329
Tire Pressure Monitoring System Limitations..................................................340
Tire Pressure Monitoring System Overview......................................................339
Tire Pressure Monitoring System Precautions................................................340
Tire Pressure Monitoring System...........339 Tire Pressure Monitoring System –
Troubleshooting............................................. 341
Tire Pressure Monitoring System – Troubleshooting.........................................341
Tire Pressure Monitoring System – Information Messages................................ 342
Tire Pressure Monitoring System – Warning Lamps................................................................ 341
Tire Replacement Requirements...........324
Tire Rotation
...................................................331
Tire Sealant and Inflator Kit Components...............................................333
Tire Sealant and Inflator Kit Precautions.................................................333
451
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Index