ACTIVE DRIVE ASSIST –
TROUBLESHOOTING
ACTIVE DRIVE ASSIST –
INFORMATION MESSAGES
Depending on your vehicle options and
instrument cluster type, not all messages
display or are available. Details
Message
Make sure you return your hands to the
steering wheel and provide steering input.
Keep Hands on Steering Wheel
The system is going to cancel and you musttake control.
Resume Control
Return your attention to the road.
Watch the Road
Conditions exist preventing the system frombeing available. If the message continues to display, have the system checked as soon as possible.
Active Drive Assist Not Available
Press the accelerator pedal and follow theprompts.
Press Accelerator Pedal to Resume
Make sure your facial features are visible
and in the field of view of the driver facing camera.
Driver monitor camera cannot detect face
See manual
It is possible that the steering column ispositioned too high or low for the driver facing camera to see you, adjust the
steering column or seat so your face is in the field of view.
Make sure your hands, arms or other objects are not obscuring the camera.
Driver monitor camera is blocked See
manual
Conditions exist preventing the system frombeing available. If the message continues to display, have the system checked as soon as possible.
Driver monitor camera fault See manual
Note: Certain messages could be
abbreviated or shortened depending on
which cluster type you have.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Active Drive Assist (If Equipped)
WHAT IS DRIVE MODE
CONTROL
Your vehicle has various drive modes that
you can select for different driving
conditions. Depending on the drive mode
that you select, the system adjusts various
vehicle settings, for example steering,
instrument cluster graphics, ambient
lighting, interior sound, handling and
powertrain response.
SELECTING A DRIVE MODE
1. Access the vehicle drawer on the
touchscreen.
2. Press CONTROLS.
3. Press
Drive Modes.
4. Press
Engage, Unbridled or Whisper.
Note: Drive mode changes may not be
available when your vehicle is off.
DRIVE MODES
ENGAGE - GT, VEHICLES WITH:
ACTIVE DAMPERS
For everyday driving. This mode is the
perfect balance of excitement, comfort
and convenience. Steering and active
damping are tuned for normal driving. The
interior lights and cluster graphics are set
to soft blue and the battery state of charge
gauge displays.
ENGAGE - VEHICLES WITHOUT:
ACTIVE DAMPERS
For everyday driving. This mode is the
perfect balance of excitement, comfort
and convenience. The interior lights and
cluster graphics are set to soft blue and
the battery state of charge gauge displays. UNBRIDLED - GT, VEHICLES WITH:
ACTIVE DAMPERS
Unbridled mode is for sporty driving with
improved performance handling and
response. This mode increases
acceleration response and provides a
strong deceleration rate when you lift off
the accelerator pedal. Unbridled mode
makes your vehicle accelerate faster and
provides sportier steering feel. Steering and
active damping are tuned for performance.
The interior sound increases and the
ambient lights and cluster graphics are set
to orange with a graphic related to your
acceleration and steering inputs.
Unbridled Extend
This feature adjusts unbridled mode to
provide high-performance driving and is
for track and closed course use only. When
activated, this mode provides balanced
power output for lap time consistency. The
accelerator pedal is calibrated for
improved propulsion control. The system
provides more performance orientated
traction and stability control. In this mode,
traction and stability control intervention
is reduced and tuned specifically for track
usage only. The interior sound increases
and the ambient lights and cluster graphics
are set to orange with a graphic related to
your acceleration and steering inputs.
To use this feature, you must be in
unbridled mode with the unbridled extend
slider selected with the battery at
operating temperature. When using this
mode, one pedal drive is not available and
other driver assistance features are
disabled.
Note:
This feature may not be available in
temperatures below
32°F (0°C), or 59°F
(15°C) for the battery.
Note: If the feature is not available, charge
your vehicle until the battery has sufficient
charge, and temperature conditions are met.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Drive Mode Control
WHAT IS ONE PEDAL DRIVE
One pedal drive allows you to accelerate
and brake using only the accelerator pedal.
Pressing the accelerator down accelerates
your vehicle, releasing pressure on the
accelerator with your foot still on the pedal
slows down your vehicle and releasing the
pedal completely allows your vehicle to
come to a complete stop.
ONE PEDAL DRIVE
PRECAUTIONS
WARNING: This system is an extra
driving aid. It does not replace your
attention and judgment, or the need to
apply the brakes. This system does NOT
automatically brake your vehicle. If you
fail to press the brake pedal when
necessary, you may collide with another
vehicle.
Shifting into neutral (N) does not hold your
vehicle at a standstill.
Shifting into drive (D) or reverse (R) does
not cause the vehicle to move.
Note: Always check the transmission
selection before accelerating.
ONE PEDAL DRIVE
LIMITATIONS
One pedal drive is unavailable when any
of the following occur:
• Shifting into an incorrect transmission
position, such as park (P) when driving.
• Using active park assist.
• Using cruise control.
Releasing the accelerator pedal may not
bring your vehicle to a complete stop at
high speeds and steep grades. SWITCHING ONE PEDAL DRIVE
ON AND OFF
1. Access the vehicle drawer on the
touchscreen.
2. Press
CONTROLS.
3. Press
Drive Modes.
4. Switch
1-Pedal Drive on or off.
ONE PEDAL DRIVE
INDICATORS When one pedal drive is active,
the indicator displays in the
instrument cluster.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing One Pedal Drive1E328584
The lane keeping aid warning lamp or
yellow lane marking in your instrument
cluster indicate blind spot assist activation.
In addition, the blind spot information
system alert indicator flashes on the
exterior mirror on the same side as the
detection. For more information See Blind
Spot Information System (page 251).
Blind Spot Assist Information Messages Action
Message
Displays if you attach a trailer to your vehicle.
Blind Spot Assist Not
Available Trailer
Attached
Displays if the blind spot information system sensors are
blocked.
Blind Spot Assist Not
Available Side Sensor
Blocked
The system has detected a fault that requires service. Have
your vehicle checked as soon as possible.
Blind Spot Assist Not
Available Side Sensor
Fault
LANE KEEPING SYSTEM – TROUBLESHOOTING
LANE KEEPING SYSTEM – INFORMATION MESSAGES Action
Message
The system has malfunctioned. Have yourvehicle checked as soon as possible.
Lane Keeping Sys. Malfunction Service
Required
The system has detected a condition thathas caused the system to be temporarily unavailable.
Front Camera Temporarily Not Available
The system has detected a condition that
requires you to clean the windshield in order for it to operate properly.
Front Camera Low Visibility Clean Screen
The system has malfunctioned. Have yourvehicle checked as soon as possible.
Front Camera Malfunction Service Required
The system requests that you keep yourhands on the steering wheel.
Keep Hands on Steering Wheel
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Lane Keeping System
3. Press Driver Assistance.
4. Switch
Cross Traffic Alert on or off.
When you switch the system on or off, the
alert indicators flash twice.
Note: The system turns on every time you
start your vehicle. To permanently switch
the system off, contact an authorized
dealer.
LOCATING THE CROSS
TRAFFIC ALERT SENSORS The sensors are behind the rear bumper
on both sides of your vehicle.
Note:
Keep the sensors free from snow, ice
and large accumulations of dirt. Note:
Do not cover the sensors with bumper
stickers, repair compound or other objects.
Note: Blocked sensors may affect system
accuracy.
Note: Bike and cargo racks could cause
false alerts due to obstruction of the sensor.
We recommend switching the feature off
when using a bike or cargo rack.
If something is blocking the sensors, a
message may appear in the information
display when you shift into reverse (R).
CROSS TRAFFIC ALERT
INDICATORS When the cross traffic alert
detects an approaching vehicle,
a tone sounds, a warning lamp
illuminates in the relevant exterior mirror
and arrows appear in the information
display to show which side the vehicle is
approaching from.
If the system malfunctions, a warning lamp
illuminates in the instrument cluster and
a message appears in the information
display. Have your vehicle checked as soon
as possible.
Note: If arrows do not display, a message
appears in the information display.
Note: In some conditions, the system could
alert you, even when there is nothing in the
detection zone, for example a vehicle
passing further away from your vehicle.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Cross Traffic AlertE324083 E268294
PRE-COLLISION ASSIST –
FREQUENTLY ASKED QUESTIONS
Camera Troubleshooting
The windshield in front of the camera
is dirty or obstructed.
Clean the outside of the windshield in
front of the camera.
The windshield in front of the camera
is clean, but the message remains in
the instrument cluster display. Wait a short time. It could take several
minutes for the camera to detect that
there is no obstruction.
Radar Troubleshooting (If Equipped)
The surface of the radar in the grille is
dirty or obstructed. Clean the grille surface in front of the
radar or remove the object causing the
obstruction.
The surface of the radar in the grille is
clean, but the message remains in the
instrument cluster display. Wait a short time. It could take several
minutes for the radar to detect that
there is no obstruction.
Heavy rain, spray or fog is interfering
with the radar signals. The pre-collision assist system is
temporarily disabled. Pre-collision
assist reactivates a short time after
the weather conditions improve.
Swirling water or snow or ice on the
surface of the road could interfere with
the radar signals. The pre-collision assist system is
temporarily disabled. Pre-collision
assist reactivates a short time after
the weather conditions improve. Radar is out of alignment due to a front
end impact.
Have your vehicle serviced to have the
radar checked for proper coverage and
operation.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Pre-Collision Assist
SWITCHING DRIVER ALERT ON
AND OFF
To switch the system on or off, use the
touchscreen:
1. Access the vehicle drawer.
2. Press SETTINGS.
3. Press
Driver Assistance.
4. Switch
Driver Alert on or off.
Note: The system remains on or off
depending on how it was last set.
Resetting Driver Alert
You can reset the system by either:
• Switching the ignition off and on.
• Stopping the vehicle and then opening
and closing the driver door. DRIVER ALERT INDICATORS
System Warnings
The warning system has two stages:
1.
A temporary warning is issued to advise
you to take a rest. This message only
appears for a short time.
2. If you do not rest and the system continues to detect that your driving
deteriorates, it issues a further warning.
This remains in the instrument cluster
display until you cancel it.
Note: The system does not warn you if the
vehicle speed falls below approximately
40 mph (65 km/h)
.
DRIVER ALERT – TROUBLESHOOTING
DRIVER ALERT – INFORMATION MESSAGES Action
Message
Stop and rest as soon as it is safe to do so.
Driver Alert Warning Rest Now
Take a rest soon.
Driver Alert Warning Rest Suggested
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Driver Alert
TOWING YOUR VEHICLE
PRECAUTIONS
Use the following guidelines when towing
your vehicle. Failure to follow this
instruction could result in vehicle damage
not covered by the vehicle warranty.
Note:
Make sure you properly secure your
vehicle to the tow vehicle.
Note: If you are unsure of the vehicle ’s
configuration, contact an authorized dealer.
RECREATIONALLY TOWING
YOUR VEHICLE
You cannot recreational tow your vehicle
with all wheels on the ground because
vehicle or electric drive motor damage
could occur. You must recreational tow
your vehicle with all four wheels off the
ground, such as when using a car-hauling
trailer. Otherwise, you cannot recreational
tow your vehicle.
EMERGENCY TOWING
If your vehicle becomes inoperable without
access to wheel dollies or a vehicle
transport trailer, it can be flat-towed with
all wheels on the ground, regardless of the
drivetrain, under the following conditions:
• Your vehicle is facing forward for
towing in a forward direction.
• You switch Emergency Tow on. •
Maximum speed is 35 mph (55 km/h).
• Maximum distance is 50 mi (80 km).
Switching Emergency Tow On
1. Properly secure your vehicle to the tow
vehicle.
2. Switch your vehicle on to accessory mode. See
Starting and Powering
Off (page 155).
3. Apply the parking brake.
4. Access the vehicle drawer on the touchscreen.
5. Press
SETTINGS.
6. Press
Vehicle.
7. Press and hold Emergency Tow until a confirmation message appears on the
touchscreen.
8. Press and hold the brake pedal.
9. Shift into neutral (N).
Note: A confirmation message appears in
the instrument cluster display.
10. Release the parking brake.
11. Switch your vehicle off.
Switching Emergency Tow Off
1. Switch your vehicle on.
2. Press and hold the brake pedal.
3. Shift into park (P). A message displays
in the instrument cluster display and
park (P) displays in the instrument
cluster display and on the shifter.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Towing Your Vehicle