
CLEANING STRIPES OR
GRAPHICS
It is recommended to wash your vehicle by
hand however, pressure washing may be
used under the following conditions:
•
Use a spray with a 40° wide spray
angle pattern.
• Keep the nozzle at a
12 in (305 mm)
distance and 90° angle to your
vehicle's surface.
• Do not use water pressure higher than
2,000 psi (14,000 kPa)
.
• Do not use water hotter than
179°F
(82°C).
Note: Holding the pressure washer nozzle
at an angle to the vehicle's surface may
damage graphics and cause the edges to
peel away from the vehicle's surface.
CLEANING CAMERA LENSES AND
SENSORS
We recommend that you only use
lukewarm or cold water and a soft cloth
to clean the camera lens and sensors.
Note: Do not pressure wash camera lens
and sensors.
CLEANING THE UNDERBODY
Flush the complete underside of your
vehicle frequently. Keep body and door
drain holes free from packed dirt.
Rear suspension components may require
regular cleaning with a power washer or a
thorough rinse with a strong stream of
water if the vehicle is operated in dusty or
muddy environments. Rear leaf springs or
other suspension components may emit
squeaking or popping noises while
operating the vehicle if particles, such as
dirt, rocks, or other debris, are present in
the components. WAXING
Wax the high-gloss painted surface of your
prewashed vehicle once or twice a year.
We recommend that you only use an
approved quality wax that does not
contain abrasives. For additional
information and assistance, we
recommend that you contact an
authorized dealer.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight.
Note:
Avoid waxing unpainted or low-gloss
black colored parts, they discolor over time.
CLEANING THE INTERIOR
CLEANING THE INSTRUMENT
PANEL WARNING:
Do not use chemical
solvents or strong detergents when
cleaning the steering wheel or
instrument panel to avoid contamination
of the airbag system.
We recommend that you only clean the
instrument panel and cluster lens with a
damp soft cloth. Dry the area with a clean,
soft cloth.
For additional information and assistance,
we recommend that you contact an
authorized dealer.
Note: Avoid cleaners or polishes that
increase the gloss of the upper portion of
the instrument panel. The dull finish in this
area helps protect you from undesirable
windshield reflection.
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CLEANING PLASTIC
We recommend that you only use a mild
soap and water solution on a soft cloth.
Dry the area with a clean, soft cloth.
CLEANING DISPLAYS AND
SCREENS
We recommend that you only use a
microfiber cloth in a circular motion to
clean off the fingerprint or dust.
If dirt or fingerprints are still on the screen,
apply a small amount of alcohol to the
cloth and try to clean it again.
Note:
Do not pour or spray alcohol onto the
touchscreen.
Note: Do not use detergent or any type of
solvent to clean the touchscreen.
CLEANING SEATS AND THE
HEADLINER WARNING: On vehicles equipped
with seat-mounted airbags, do not use
chemical solvents or strong detergents.
Such products could contaminate the
side airbag system and affect
performance of the side airbag in a crash.
Cleaning Fabric Seats and the
Headliner
We recommend that you only clean the
fabric seats and headliners in the following
way:
1. Remove dust and loose dirt with a vacuum cleaner.
2. Wipe the surface with a soft, damp cloth and a mild soap and water
solution. Dry the area with a clean, soft
cloth. 3. For additional information and
assistance, we recommend that you
contact an authorized dealer.
For heavy stains, spot clean the area. If a
ring forms on the fabric, immediately clean
the entire area, but do not oversaturate or
the ring could set.
Cleaning Vinyl
We recommend that you only clean the
vinyl surfaces in the following way:
1. Remove dust and loose dirt with a vacuum cleaner.
2. Wipe the surface with a soft, damp cloth and a mild soap and water
solution. Dry the area with a clean, soft
cloth.
3. For additional information and assistance, we recommend that you
contact an authorized dealer.
CLEANING CARPETS AND FLOOR
MATS
We recommend that you only clean your
carpets in the following way:
1. Remove dust and loose dirt with a vacuum cleaner.
2. Wipe the surface with a soft, damp cloth and a mild soap and water
solution. Dry the area with a clean, soft
cloth.
3. For additional information and assistance, we recommend that you
contact an authorized dealer.
For heavy stains, spot clean the area. If a
ring forms on the fabric, clean the entire
area immediately, but do not oversaturate
or the ring could set.
We recommend that you only clean your
floor mats in the following way:
1. Remove dust and loose dirt with a vacuum cleaner.
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Make sure to change your vehicle
’s fluids
at the specified intervals or in conjunction
with a repair. Flushing is a viable way to
change fluid for many vehicle sub-systems
during scheduled maintenance. It is critical
that systems are flushed only with new
fluid that is the same as that required to fill and operate the system or using our
approved flushing chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals.Check Every Month
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check Every Six Months
12V Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
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PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit:
www.dtsc.ca.gov/hazardouswaste/perchlorate.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual.
Genuine Ford and Motorcraft parts meet
or exceed these specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents happen sometimes. Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During
vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty.
The Ford Warranty may not cover damage
caused to your vehicle as a result of failed
non-Ford parts.
For additional information, refer to the
terms and conditions of the Ford Warranty.
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Customer Information

filing, AAA, and arbitrator
’s fees and
expenses. It will not seek its attorney ’s
fees or expenses from you in any
arbitration. Fees and expenses are not
counted in determining how much a
dispute involves.
(h) Claims or disputes must be filed
within one year. To the extent permitted
by law, any claim or dispute under this
EULA to which this Section applies must
be filed within one year in small claims
court (Section c) or in arbitration (Section
d). The one-year period begins when the
claim or dispute first could be filed. If such
a claim or dispute is not filed within one
year, it is permanently barred.
(I) Severability. If the class action waiver
(Section e) is found to be illegal or
unenforceable as to all or some parts of a
dispute, then that portion of Section e will
not apply to those parts. Instead, those
parts will be severed and proceed in a court
of law, with the remaining parts proceeding
in arbitration. If any other provision of that
portion Section e is found to be illegal or
unenforceable, that provision will be
severed with the remainder of Section e
remaining in full force and effect.
Telenav Software End User License
Agreement
Please read these terms and conditions
carefully before you use the TeleNav
Software. Your use of the TeleNav
Software indicates that you accept these
terms and conditions. If you do not accept
these terms and conditions, do not break
the seal of the package, launch, or
otherwise use the TeleNav Software.
TeleNav may revise this Agreement and
the privacy policy at any time, with or
without notice to you. You agree to visit
http://www.telenav.com from time to time
to review the then current version of this
Agreement and of the privacy policy. 1. Safe and Lawful Use
You acknowledge that devoting attention
to the TeleNav Software may pose a risk
of injury or death to you and others in
situations that otherwise require your
undivided attention, and you therefore
agree to comply with the following when
using the TeleNav Software:
(a) observe all traffic laws and otherwise
drive safely;
(b) use your own personal judgment while
driving. If you feel that a route suggested
by the TeleNav Software instructs you to
perform an unsafe or illegal maneuver,
places you in an unsafe situation, or directs
you into an area that you consider to be
unsafe, do not follow such instructions;
(c) do not input destinations, or otherwise
manipulate the TeleNav Software, unless
your vehicle is stationary and parked;
(d) do not use the TeleNav Software for
any illegal, unauthorized, unintended,
unsafe, hazardous, or unlawful purposes,
or in any manner inconsistent with this
Agreement;
(e) arrange all GPS and wireless devices
and cables necessary for use of the
TeleNav Software in a secure manner in
your vehicle so that they will not interfere
with your driving and will not prevent the
operation of any safety device (such as an
airbag).
You agree to indemnify and hold TeleNav
harmless against all claims resulting from
any dangerous or otherwise inappropriate
use of the TeleNav Software in any moving
vehicle, including as a result of your failure
to comply with the directions above.
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ELECTROMAGNETIC
COMPATIBILITY
WARNING: Do not place objects
or mount equipment on or near the
airbag cover, on the side of the front or
rear seatbacks, or in areas that may
come into contact with a deploying
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash. WARNING: Do not fasten antenna
cables to vehicle wiring, fuel pipes and
brake pipes. WARNING:
Keep antenna and
power cables at least 4 in (10 cm) from
any electronic modules and airbags. Note:
We test and certify your vehicle to
meet electromagnetic compatibility
legislation. It is your responsibility to make
sure that any equipment an authorized
dealer installs on your vehicle complies with
applicable local legislation and other
requirements. Installation of some
aftermarket electronic devices could
degrade the performance of vehicle
functions, which use radio frequency signals
such as broadcast radio receiver, tire
pressure monitoring system, push button
start, Bluetooth®
connectivity or satellite
navigation.
Note: Any radio frequency transmitter
equipment in your vehicle (such as cellular
telephones and amateur radio transmitters)
must keep to the parameters in the
following illustrations and table. We do not
provide any other special provisions or
conditions for installations or use.
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Adjusting the Seatbelts During
Pregnancy......................................................49
Adjusting the Sound Settings.................357
Adjusting the Steering Wheel...................99
Adjusting the Volume................................356
Aid Mode.........................................................245
How Does Aid Mode Work............................. 245
What Is Aid Mode.............................................. 245
Airbag Precautions........................................56
Airbags...............................................................54 Front Passenger Sensing System.................. 58
Air Conditioning See: Climate Control.......................................... 127
Air Conditioning System Capacity and Specification..............................................345
Alert and Aid Mode
.....................................245
How Does Alert and Aid Mode Work.........246
What Is Alert and Aid Mode........................... 245
Alert Mode......................................................245 How Does Alert Mode Work.......................... 245
What Is Alert Mode........................................... 245
All-Wheel Drive.............................................186 All-Wheel Drive – Troubleshooting.............186
All-Wheel Drive Limitations.....................186
All-Wheel Drive Precautions
...................186
All-Wheel Drive – Troubleshooting........................................186
All-Wheel Drive – Information Messages.......................................................... 186
AM/FM Radio................................................358 AM/FM Radio Limitations.............................. 358
Selecting a Radio Station............................... 358
Ambient Lighting
...........................................112
Adjusting Ambient Lighting............................. 112
Switching Ambient Lighting On and Off........................................................................\
. 112
Anti-Lock Braking System.........................187 Anti-Lock Braking System
Limitations........................................................ 187
Anti-Theft Alarm System
...........................95
Arming the Anti-Theft Alarm System..........96
Disarming the Anti-Theft Alarm
System................................................................ 96
How Does the Anti-Theft Alarm System Work..................................................................... 95
What Are the Inclination Sensors.................. 95
What Are the Interior Sensors......................... 95
What Is the Anti-Theft Alarm System.........95 What Is the Battery Backup Alarm...............96
What Is the Perimeter Alarm...........................
95
Anti-Theft Alarm System Settings.........96 Setting the Alarm Security Level................... 96
Switching Ask on Exit On and Off.................96
What are the Alarm Security Levels.............96
What Is Ask on Exit.............................................. 96
Appendices
....................................................434
Applying the Electric Parking Brake..............................................................190
Applying the Electric Parking Brake in an Emergency...................................................190
App Precautions...........................................377
App Requirements
.......................................377
Apps..................................................................377 Apps – Troubleshooting.................................. 379
Apps – Troubleshooting
............................379
Apps – Frequently Asked Questions..........379
Audio System
................................................356
AM/FM Radio...................................................... 358
Audio System – Troubleshooting................362
Digital Radio........................................................ 358
Satellite Radio.................................................... 359
Audio System Precautions
......................356
Audio System – Troubleshooting..........362 Audio System – Information
Messages......................................................... 362
Auto-Dimming Interior Mirror
....................115
Auto-Dimming Interior Mirror
Limitations......................................................... 115
What Is the Auto-Dimming Interior Mirror................................................................... 115
Auto Hold
........................................................198
Auto Hold Indicators...................................198
Autolamps......................................................106 Autolamp Settings............................................ 106
What Are Autolamps........................................ 106
Autolock.............................................................78 Autolock Requirements..................................... 78
What Is Autolock.................................................. 78
Automatically Releasing the Electric Parking Brake..............................................190
Automatic Crash Shutoff.........................288 Re-Enabling Your Vehicle............................... 288
What Is Automatic Crash Shutoff...............288
Automatic Emergency Braking................261 Switching Automatic Emergency Braking
On and Off....................................................... 262
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Locating the Body Control Module Fuse
Box..................................................................... 299
Body Styling Kit Precautions....................314
Body Styling Kits...........................................314
Bonnet Lock See: Opening and Closing the Hood..........303
Booster Seats..................................................43
Brake Fluid Specification..........................188
Brake Over Accelerator...............................187
Brake Precautions........................................187
Brakes................................................................187 Anti-Lock Braking System............................... 187
Brakes – Troubleshooting............................... 188
Brakes – Troubleshooting.........................188 Brakes – Frequently Asked
Questions......................................................... 188
Brakes – Warning Lamps................................ 188
Breaking-In....................................................280
C
Calculating Payload
....................................272
Calculating the Load Limit.......................273
Canceling the Set Speed...........................227
Capacities and Specifications
................344
Center Console - GT......................................28
Center Display Limitations......................366
Center Display Overview
..........................366
Center Display Precautions.....................366
Changing a Road Wheel...........................343
Changing the Remote Control Battery.............................................................67
Changing the Vehicle Wi-Fi Hotspot Name or Password
..................................354
Charge Port Indicators...............................168
Charging a Device........................................150
Charging a Wireless Device.......................152
Charging Equipment
...................................159
Charging Your Vehicle.................................159 AC Charging.......................................................... 169
Charging Your Vehicle – Troubleshooting............................................ 180
DC Charging........................................................... 172
Charging Your Vehicle Hints.....................180
Charging Your Vehicle Precautions........159 Charging Your Vehicle –
Troubleshooting........................................180
Charging Your Vehicle – Frequently Asked Questions......................................................... 182
Charging Your Vehicle – Information Messages........................................................... 181
Charging Your Vehicle – Warning Lamps................................................................ 180
Checking MyKey System Status...............75
Checking the Brake Fluid...........................187
Checking the Coolant
................................304
Checking the Seatbelts.................................51
Checking the Tire Pressures....................329
Checking the Wiper Blades......................102
Children and Airbags
.....................................57
Child Restraint Anchor Points...................36
Locating the Child Restraint Lower Anchor
Points................................................................... 36
Locating the Child Restraint Top Tether Anchor Points.................................................... 37
What Are the Child Restraint Anchor Points................................................................... 36
Child Restraints...............................................37 Child Restraint Position Information.............37
Child Restraints Recommendation...............38
Child Safety
......................................................35
Child Restraint Anchor Points......................... 36
Child Restraints..................................................... 37
Installing Child Restraints................................. 38
Child Safety Locks.........................................45
Child Safety Precautions.............................35
Cleaning Products
......................................309
Cleaning the Exterior...................................310 Cleaning Camera Lenses and Sensors........311
Cleaning Chrome, Aluminium or Stainless
Steel................................................................... 310
Cleaning Headlamps and Rear Lamps................................................................ 310
Cleaning Stripes or Graphics........................... 311
Cleaning the Exterior Precautions...............310
Cleaning the Underbody................................... 311
Cleaning Wheels................................................. 310
Cleaning Windows and Wiper Blades........310
Cleaning the Interior
.....................................311
Cleaning Carpets and Floor Mats.................312
Cleaning Displays and Screens..................... 312
Cleaning Plastic................................................... 312
Cleaning Seatbelts............................................. 313
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Index