2021 FORD MUSTANG MACH-E service schedule

Normal Scheduled Maintenance
1
Inspect steering linkage, ball joints, suspension and tie-
rod ends.
Inspect wheels and related components for abnormal
noise, wear, looseness or drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals. Brake Fluid Maintenance
1
Change brake fluid. 2
Every 3 Years
1 Perform this maintenance item every 3 years. Do not exceed the designated time for
the interval.
2 Brake fluid servicing requires special equipment available at your authorized dealer. Other Maintenance Items
Replace cabin air filter. 1
Every 20,000 mi (32,000 km)
Change the transmission fluid.
At 10 years or
150,000 mi
(240,000 km)
Change the coolant.2
At 200,000 mi (322,000 km)
1 Cabin air filter life is dependent on exposure to dusty and dirty conditions. Vehicles
operated in these conditions require frequent inspection and replacement of the cabin
air filter.
2 Initial replacement at 10 years or
200,000 mi (322,000 km), then every 5 years or
100,000 mi (160,000 km).
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Scheduled Maintenance

ROLLOVER WARNING
WARNING: Utility vehicles have a
significantly higher rollover rate than
other types of vehicles. WARNING:
Vehicles with a higher
center of gravity (utility and four-wheel
drive vehicles) handle differently than
vehicles with a lower center of gravity
(passenger cars). Avoid sharp turns,
excessive speed and abrupt steering in
these vehicles. Failure to drive cautiously
increases the risk of losing control of your
vehicle, vehicle rollover, personal injury
and death. WARNING:
In a rollover crash, an
unbelted person is significantly more
likely to die than a person wearing a
seatbelt. WARNING:
Do not become
overconfident in the ability of four-wheel
drive vehicles. Although a four-wheel
drive vehicle may accelerate better than
a two-wheel drive vehicle in low traction
situations, it won't stop any faster than
two-wheel drive vehicles. Always drive
at a safe speed.
Utility vehicles and trucks handle
differently than passenger cars in the
various driving conditions that are
encountered on streets, highways and
off-road. Utility vehicles and trucks are not
designed for cornering at speeds as high
as passenger cars any more than low-slung
sports cars are designed to perform
satisfactorily under off-road conditions. THE BETTER BUSINESS
BUREAU AUTO LINE
PROGRAM
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator considers
the testimony provided and makes a
decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within 40
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information that follows, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Customer Information

PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit:
www.dtsc.ca.gov/hazardouswaste/perchlorate.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual.
Genuine Ford and Motorcraft parts meet
or exceed these specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents happen sometimes. Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During
vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty.
The Ford Warranty may not cover damage
caused to your vehicle as a result of failed
non-Ford parts.
For additional information, refer to the
terms and conditions of the Ford Warranty.
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Customer Information

Switching the Heated Steering Wheel
Settings On and Off...................................... 126
Removing Your Vehicle From Storage..........................................................316
Repairing Minor Paint Damage................313
Replacement Parts Recommendation....................................407
Replacing a Lost Key or Remote Control............................................................69
Replacing the Cabin Air Filter...................132
Replacing the Front Wiper Blades.........102
Replacing the Rear Wiper Blades...........102
Reporting Safety Defects in Canada.........................................................396
Reporting Safety Defects in the United States
...........................................................396
Reprogramming the Garage Door Opener...........................................................148
Resetting the Trip Computer
....................124
Restarting the Vehicle After Powering Off
...................................................................155
Resuming the Set Speed...........................227
Reverse Braking Assist Indicators..........194
Reverse Braking Assist Precautions..................................................193
Reverse Braking Assist
...............................193
Reverse Braking Assist –
Troubleshooting............................................. 195
Reverse Braking Assist – Troubleshooting.........................................195
Reverse Braking Assist – Frequently Asked Questions......................................................... 196
Reverse Braking Assist – Information Messages.......................................................... 195
Reverse Wipe
..................................................101
Reverse Wipe Settings...................................... 101
What Is Reverse Wipe........................................ 101
Roadside Assistance
..................................284
Rollover Warning.........................................394
Route Guidance
...........................................384
Adjusting the Guidance Prompt
Volume............................................................. 384
Canceling Route Guidance............................ 384
Repeating an Instruction................................ 384
Running-In See: Breaking-In................................................ 280S
Satellite Radio
..............................................359
Locating the Satellite Radio Identification
Number
............................................................ 360
Satellite Radio Limitations............................ 360
Satellite Radio Settings.................................. 360
Selecting a Channel......................................... 360
What Is Satellite Radio.................................... 359
Saving a Preset Position............................144
Scheduled Maintenance..........................390
Seatbelt Extensions......................................52
Seatbelt Precautions....................................46
Seatbelt Reminder
........................................49
How Does the Seatbelt Reminder
Work..................................................................... 49
Seatbelt Reminder Audible Warnings.........50
Seatbelt Reminder Indicators......................... 49
Switching the Seatbelt Reminder On and Off........................................................................\
.. 51
Seatbelts...........................................................46 Automatic Locking Mode.................................. 48
Seatbelt Reminder.............................................. 49
Sensitive Locking Mode..................................... 48
Security..............................................................95 Anti-Theft Alarm System..................................95
Anti-Theft Alarm System Settings...............96
Passive Anti-Theft System............................... 95
Security – Troubleshooting.............................. 97
Security – Troubleshooting
........................97
Security – Frequently Asked
Questions ........................................................... 98
Security – Information Messages.................. 97
Selecting a Drive Mode.............................240
Selecting the Audio Source.....................356
Sending and Receiving a Text Message........................................................374
Sensitive Locking Mode...............................48 How Does Sensitive Locking Mode
Work..................................................................... 48
What is Sensitive Locking Mode.................... 48
Service Data.....................................................22
Setting a Destination.................................383 Setting a Destination Using a Point of
Interest............................................................. 384
Setting a Destination Using a Predictive Destination..................................................... 384
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Index