2021 FORD MUSTANG MACH-E remote start

SECURITY – FREQUENTLY ASKED
QUESTIONS
What should I do if there is any
potential alarm problem with my
vehicle?
Take all remote controls to an
authorized dealer if there is any
potential alarm problem with your
vehicle.
What should I do if the vehicle is unable
to start with a correctly coded key? Have your vehicle checked as soon as
possible.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Security

OPENING AND CLOSING THE
WINDOWS
WARNING: Do not leave children
unattended in your vehicle and do not
let them play with the power windows.
Failure to follow this instruction could
result in personal injury. WARNING:
When closing the
power windows, verify they are free of
obstruction and make sure that children
and pets are not in the proximity of the
window openings. Press the window control switch
to open the window. Lift the
window control switch to close
the window.
Note: The power windows operate with the
ignition on, and for several minutes after you
switch the ignition off or until you open a
front door.
To reduce wind noise or pulsing noise when
one window is open, slightly open the
opposite window.
One-Touch Open
Fully press the window control switch and
release it. Press again or lift it to stop the
window.
One-Touch Close
Fully lift the window control switch and
release it. Press again or lift it to stop the
window.
Resetting One-Touch Close
Carry out all steps within 30 seconds of
starting the sequence.
1. Close the window. 2. Press and hold the window control
switch until the window is fully open.
Keep the window control switch
pressed for a few seconds.
3. Lift and hold the window control switch
until the window is fully closed. Keep
the window control switch held for a
few seconds.
4. Press and hold the window control switch until the window is fully open.
Keep the window control switch
pressed for a few seconds.
5. Lift and hold the window control switch
until the window is fully closed. Keep
the window control switch held for a
few seconds.
Note: Repeat the procedure if the window
does not close when you use one-touch.
GLOBAL OPENING AND
CLOSING
WHAT IS GLOBAL OPENING AND
CLOSING
You can use the remote control to open
the windows with the ignition off.
USING GLOBAL OPENING
1. Press and release the unlock button on
the remote control.
2. Press and hold the unlock button on the remote control.
3. Release the button when the windows
start to open.
Press the lock or the unlock button on the
remote control to stop global opening.
Note: You can use global opening for a
short period of time when you unlock your
vehicle using the remote control.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Windows

SWITCHING GLOBAL OPENING ON
AND OFF
1. Access the vehicle drawer on the
touchscreen.
2. Press Settings.
3. Press
Vehicle.
4. Press
Windows.
5. Switch
Remote Open on or off.
USING GLOBAL CLOSING WARNING:
When closing the
power windows, verify they are free of
obstruction and make sure that children
and pets are not in the proximity of the
window openings.
1. Press and hold the lock button on the remote control.
2. Release the button when the windows
start to close.
Press the lock or the unlock button on the
remote control to stop global closing.
Note: Bounce-back is on during global
closing. See
What Is Window
Bounce-Back (page 114).
SWITCHING GLOBAL CLOSING ON
AND OFF
1. Access the vehicle drawer on the touchscreen.
2. Press
Settings.
3. Press
Vehicle.
4. Press
Windows.
5. Switch
Remote Close on or off. WINDOW BOUNCE-BACK
WHAT IS WINDOW BOUNCE-BACK
The window stops and reverses if it detects
an obstruction when closing.
OVERRIDING WINDOW BOUNCE-
BACK
WARNING:
If you override
bounce-back, the window does not
reverse if it detects an obstacle. Take
care when closing the windows to avoid
personal injury or damage to your
vehicle.
1. Close the window until it reaches the point of resistance and let it reverse.
2. Lift and hold the window control switch
within two seconds to override
bounce-back and close the window.
Bounce-back is now disabled and you
can close the window manually.
Note: The window goes past the point of
resistance and you can fully close it.
Note: If the window does not close, have
your vehicle checked as soon as possible.
LOCKING THE REAR WINDOW
CONTROLS Press the window control switch
to lock or unlock the rear window
controls. It illuminates when you
lock the rear window controls.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Windows

ADJUSTING THE EXTERIOR
MIRRORS
WARNING: Do not adjust the
mirrors when your vehicle is moving. This
could result in the loss of control of your
vehicle, serious personal injury or death. Power fold.
A
Window lock.
B
Adjustment control.
C
Right-hand mirror.
D
Left-hand mirror.
E
To adjust the mirrors, switch your vehicle
on, with the push button start in accessory
mode or your vehicle running.
1. Select the mirror you want to adjust. The control light turns on.
2. Use the adjustment control to adjust the position of the mirror.
3. Press the mirror control again. The control light turns off. FOLDING THE EXTERIOR
MIRRORS - VEHICLES WITH:
MANUAL FOLDING MIRRORS
Push the mirror toward the door window
glass. Make sure that you fully engage the
mirror in its support when returning it to its
original position.
Heated Exterior Mirrors
See
Switching the Heated Mirrors On
and Off (page 128).
Memory Mirrors
You can save and recall the mirror
positions through the memory function.
See Saving a Preset Position
(page 144).
Directional Indicator Mirrors
When your vehicle is running, the
forward-facing portion of the appropriate
mirror housing blinks when you switch on
the turn signal.
Puddle Lamps
The puddle lamps turn on when you
approach your vehicle with a remote
control or phone. If your vehicle has
auto-folding mirrors, the puddle lamps are
only on if the mirrors are folded and turn
off when the mirrors unfold.
360 Degree Camera
(If Equipped)
See
Locating the 360 Degree Cameras
(page 216).
Blind Spot Information System
See
What Is Blind Spot Information
System (page 251).
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Exterior MirrorsE311081

WHAT IS REMOTE START
The system allows you to remotely start
your vehicle and to adjust the interior
temperature according to the settings that
you chose.
Note:
If your vehicle is plugged in during the
remote start operation, it will draw power
from the power source and not the vehicle's
battery.
REMOTE START LIMITATIONS
Remote start does not work under the
following conditions:
• The alarm horn is sounding.
• The hood is open.
• The vehicle is not in park (P).
• The vehicle is on.
• Remote start has been disabled in the
touchscreen.
• The high voltage or 12 volt battery is
below the minimum operating voltage.
Note: To use remote start with the Ford
Pass, enable the modem. See Enabling
and Disabling the Modem (page 350). To
use remote start with Phone as a Key,
enable the modem and set up Phone As A
Key. See
Programming Your Phone (page
70).
ENABLING REMOTE START
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Vehicle.
4. Press
Remote Start Setup.
5. Switch
Remote Start on or off. Note:
To remote start with FordPass or
Phone as a Key, make sure that the modem
is enabled and Phone as a Key is setup. See
Enabling and Disabling the Modem (page
350). See Programming Your Phone (page
70
).
REMOTELY STARTING AND
STOPPING THE VEHICLE
Remotely Starting the Vehicle
Using your Phone as a Key control screen,
press and hold the start button with your
authorized phone within
131 ft (40 m) of
the vehicle.
Note: You can also use the FordPass App
to start the vehicle.
Note: The direction indicators flash twice.
Note: The parking lamps turn on when the
vehicle is running.
Note: The horn sounds if the system fails
to start.
Note: All other vehicle systems remain off
when you have remotely started the vehicle.
Note: The vehicle remains secured when
you have remotely started the vehicle. A
valid key must be inside your vehicle to
switch the vehicle on and drive your vehicle.
Remotely Stopping the Vehicle
Using your Phone as a Key control screen,
press the remote stop button.
Note: You can also use the FordPass App
to stop the vehicle.
EXTENDING THE REMOTE
START DURATION
Using your Phone as a Key control screen
press the button showing addition time.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Remote Start

Note:
You can also use FordPass to extend
the remote start duration.
If the duration is set to 15 minutes, the
duration extends by another 15 minutes.
This provides a total of 30 minutes.
Note: Remote start can only be extended
once.
Note: A maximum of two remote starts, or
one remote start with an extension, are
allowed. To reset the restart procedure
switch the vehicle to on, then to off.
REMOTE START SETTINGS
SWITCHING CLIMATE CONTROL
AUTO MODE ON AND OFF
1. Access the feature drawer on the touchscreen.
2. Press SETTINGS.
3. Press
Vehicle.
4. Press
Remote Start Setup.
5. Press
Climate Control.
6. Switch
Auto on or off.
Note: If you switch the auto mode on, the
system attempts to heat or cool the interior
to
72°F (22°C).
Note: When you switch the vehicle on, the
climate control system returns to the last
used settings.
SWITCHING CLIMATE CONTROL
LAST SETTINGS ON AND OFF
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Vehicle.
4. Press
Remote Start Setup.
5. Switch
Last Settings on or off. Note:
If you switch the last settings on, the
system remembers the last used settings.
SWITCHING THE HEATED SEAT
SETTINGS ON AND OFF
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Vehicle.
4. Press
Remote Start Setup.
5. Press
Seats.
6. Switch
Auto on or off.
Note: If you switch the heated seat settings
on, the heated seats turn on during cold
weather.
SWITCHING THE HEATED
STEERING WHEEL SETTINGS ON
AND OFF
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Vehicle.
4. Press
Remote Start Setup.
5. Press
Seats and Steering Wheel.
6. Switch
Auto on or off.
Note: If you switch the heated steering
wheel settings on, the heated steering wheel
turns on during cold weather.
SETTING THE REMOTE START
DURATION
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Vehicle.
4. Press
Remote Start Setup.
5. Press
Duration.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Remote Start

HEATED SEATS (IF EQUIPPED)
HEATED SEAT PRECAUTIONS WARNING: Use caution when using
the heated seat if you are unable to feel
pain to your skin because of advanced
age, chronic illness, diabetes, spinal cord
injury, medication, alcohol use,
exhaustion or other physical conditions.
The heated seat could cause burns even
at low temperatures, especially if used
for long periods of time. Failure to follow
this instruction could result in personal
injury. WARNING:
Do not poke sharp
objects into the seat cushion or seat
backrest. This could damage the heated
seat element and cause it to overheat.
Failure to follow this instruction could
result in personal injury. WARNING:
Do not place anything
on the seat that blocks the heat, for
example a seat cover or a cushion. This
could cause the seat to overheat. Failure
to follow this instruction could result in
personal injury.
Do not:
• Place heavy objects on the seat.
• Operate the heated seat if water or any
other liquid spills on the seat. Allow the
seat to dry.
SWITCHING THE HEATED SEATS
ON AND OFF
The vehicle must be on to use this feature. Press the heated seat symbol to cycle
through the various heat settings and off.
The more indicators that display, the
warmer the temperature of the seat.
Note:
Based on your remote start settings,
the heated seats may remain on after you
remote start your vehicle. The heated seats
may also turn on when you start your vehicle
if they were on when you switched your
vehicle off.
Automatic Heated Seats
(If Equipped)
When you switch on the auto setting, the
heated seats switch on to match your
climate control setting.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Front SeatsE146322

STARTING AND POWERING
OFF PRECAUTIONS
•
The system may not function if the
remote control is close to metal
objects or electronic devices, for
example, keys or a cell phone.
• A valid remote control must be inside
your vehicle to switch the power on and
start your vehicle.
• Remote controls left inside your vehicle
when locked are disabled. A message
may appear in the information display
indicating that there is no key detected
when you try to start your vehicle.
Press the unlock button on the remote
control to enable it, and then start your
vehicle.
• Make sure all occupants fasten their
seat belt.
• Make sure the headlamps and
electrical accessories are off.
• Make sure the parking brake is on.
• Make sure the transmission is in park
(P).
STARTING THE VEHICLE
1. Fully press the brake pedal.
Note: Do not touch the accelerator pedal.2. Press the push button start. You can also start your vehicle using Valet
Mode or a Backup Start Passcode. See
Phone as a Key (page 70).
POWERING OFF WARNING:
Do not switch off your
vehicle when it is moving. This results in
a significant decrease in braking and
steering assistance. If the vehicle is
switched off, some electrical circuits, for
example airbags, could also turn off.
Failure to follow this instruction could
result in the loss of control of your
vehicle, personal injury or death.
Note: If you unintentionally switch your
vehicle off, shift into neutral (N) and restart
your vehicle.
When your vehicle is not moving and is
started, or the power is in accessory mode,
press and release the push button start
without pressing the brake pedal. This
shuts off the vehicle and all electrical
accessories.
When your vehicle is moving, press the
push button start three times within two
seconds, or press and hold for at least one
second. Shift into neutral (N) and use the
brakes to bring your vehicle to a safe stop.
When your vehicle comes to a complete
stop, shift into park (P).
RESTARTING THE VEHICLE
AFTER POWERING OFF
Fast Restart
The fast restart feature allows you to
restart your vehicle within 10 seconds of
switching it off, even if it does not detect
a valid remote control.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Starting and Powering OffE328849