2021 FORD MUSTANG MACH-E open hood

1. Access the vehicle drawer on the
touchscreen.
2. Press CONTROLS.
3. Press
Access. 4. Press the front luggage
compartment icon.
Opening the Front Luggage
Compartment Using the Keypad Enter the factory-set code or your personal
code, then press 7·8 on the keypad within
five seconds.
Opening the Front Luggage
Compartment Using Phone as a
key
Press the button to release the front
luggage compartment hood.
Closing the Front Luggage
Compartment
Lower the front luggage compartment
hood and apply closing force as it drops.
Note:
Make sure that the front luggage
compartment hood is fully closed. USING THE FRONT LUGGAGE
COMPARTMENT EMERGENCY
RELEASE
Divided Front Luggage Compartment
(If Equipped)
If you are stuck inside the front luggage
compartment, you can press the interior
release button to get out. The material
around the switch glows after a brief
exposure to ambient light.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Luggage CompartmentE316375 E138637 E332921 E315510

Press the button again to switch them off.
JUMP STARTING THE VEHICLE
JUMP STARTING PRECAUTIONS
WARNING: Connect batteries with
only the same nominal voltage. WARNING: Use only adequately
sized cables with insulated clamps.
Note: This procedure is only for the 12 volt
under hood battery.
Note: Your vehicle has a 12 volt battery that
is easily accessible under the hood. The 12
volt battery controls the switches and
contacts that engage the high voltage
battery. Do not jump start the high voltage
battery using a standard 12 volt battery. Tow
your vehicle to an authorized dealer if the
high voltage battery does not accept a
regular charge.
Note: Do not attempt to push start your
vehicle. You could cause transmission
damage.
Note: Do not disconnect the 12 volt battery
from your vehicle electrical system. PREPARING THE VEHICLE
Opening the Front Luggage
Compartment With No Vehicle
Power
If the doors are unlocked when your vehicle
loses power, you can still open the door by
pressing the touchpad on the door window
trim twice within three seconds. See
Opening and Closing the Doors
(page
77). With the door open, use the release
handle to open the front luggage
compartment. See Opening and Closing
the Front Luggage Compartment (page
275
).
Note: You can open an unlocked door a
limited number of times for approximately
72 hours after the 12 volt battery power
depletes.
If the doors are locked when your vehicle
loses power, follow the steps below:
1. Use an external power supply such as a 12 volt jump box. 2. Remove the cover at the front of your
vehicle below the headlight. Press
firmly on the top right of the covers
edge, then pull the raised section on
the bottom left toward you.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Crash and Breakdown InformationE323341

6. Turn the fuse box over and open the lid.
IDENTIFYING THE FUSES IN THE UNDER HOOD FUSE BOX
Protected Component
Fuse
Rating
Fuse
Location
Not used.
—
1
Not used (spare).
40 A
2
Windshield wiper heater.
15 A
3
Not used (spare).
40 A
4
Not used.
—
5
Not used.
—
6
Not used.
—
7
Not used.
—
8
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MAINTENANCE PRECAUTIONS
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fluids and service
parts conforming to specifications. See
Capacities and Specifications (page
344).
OPENING AND CLOSING THE
HOOD
See
Opening and Closing the Front
Luggage Compartment (page 275).
UNDER HOOD OVERVIEW 303
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12V BATTERY – INFORMATION MESSAGES
Action
Message
Your vehicle has a 12 volt battery problem.
We recommend having the battery system checked by an authorized EV dealer.
12V Battery Fault Service Soon
The electric vehicle range is reduced due
to the park and/or hazard lamps on while your vehicle was off.
Electric Range Reduced due to Park/Hazard
Lamps On While Vehicle Off
Your vehicle has an electrical drain withinthe vehicle. Please check for any after-
market devices that could be draining the
battery. If none are found, please have your
vehicle serviced by an authorized EV dealer.
Electrical System Drain Service Required
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
The headlamps on your vehicle are
properly aimed at the assembly plant. If
your vehicle has been in an accident, have
the alignment of your headlamps checked
by an authorized dealer.
Headlamp Aiming Target 8 feet (2.4 meters)
A
Center height of lamp to ground
B 25 feet (7.6 meters)
C
Horizontal reference line
D
Vertical Aim Adjustment
1. Park your vehicle on a level surface approximately 25 ft (7.6 m) away from
a vertical wall or screen.
2. Apply the parking brake.
3. Measure the height from the center of your headlamp to the ground.
Note: There may be an identifying mark on
the lens to help you locate the center of the
headlamp low beam light.
4. Mark a horizontal reference line on the
wall or screen that is a minimum of 8 ft
(2.4 m)
long.
5. Switch the low beam headlamps on and open the hood.
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Locating the Body Control Module Fuse
Box..................................................................... 299
Body Styling Kit Precautions....................314
Body Styling Kits...........................................314
Bonnet Lock See: Opening and Closing the Hood..........303
Booster Seats..................................................43
Brake Fluid Specification..........................188
Brake Over Accelerator...............................187
Brake Precautions........................................187
Brakes................................................................187 Anti-Lock Braking System............................... 187
Brakes – Troubleshooting............................... 188
Brakes – Troubleshooting.........................188 Brakes – Frequently Asked
Questions......................................................... 188
Brakes – Warning Lamps................................ 188
Breaking-In....................................................280
C
Calculating Payload
....................................272
Calculating the Load Limit.......................273
Canceling the Set Speed...........................227
Capacities and Specifications
................344
Center Console - GT......................................28
Center Display Limitations......................366
Center Display Overview
..........................366
Center Display Precautions.....................366
Changing a Road Wheel...........................343
Changing the Remote Control Battery.............................................................67
Changing the Vehicle Wi-Fi Hotspot Name or Password
..................................354
Charge Port Indicators...............................168
Charging a Device........................................150
Charging a Wireless Device.......................152
Charging Equipment
...................................159
Charging Your Vehicle.................................159 AC Charging.......................................................... 169
Charging Your Vehicle – Troubleshooting............................................ 180
DC Charging........................................................... 172
Charging Your Vehicle Hints.....................180
Charging Your Vehicle Precautions........159 Charging Your Vehicle –
Troubleshooting........................................180
Charging Your Vehicle – Frequently Asked Questions......................................................... 182
Charging Your Vehicle – Information Messages........................................................... 181
Charging Your Vehicle – Warning Lamps................................................................ 180
Checking MyKey System Status...............75
Checking the Brake Fluid...........................187
Checking the Coolant
................................304
Checking the Seatbelts.................................51
Checking the Tire Pressures....................329
Checking the Wiper Blades......................102
Children and Airbags
.....................................57
Child Restraint Anchor Points...................36
Locating the Child Restraint Lower Anchor
Points................................................................... 36
Locating the Child Restraint Top Tether Anchor Points.................................................... 37
What Are the Child Restraint Anchor Points................................................................... 36
Child Restraints...............................................37 Child Restraint Position Information.............37
Child Restraints Recommendation...............38
Child Safety
......................................................35
Child Restraint Anchor Points......................... 36
Child Restraints..................................................... 37
Installing Child Restraints................................. 38
Child Safety Locks.........................................45
Child Safety Precautions.............................35
Cleaning Products
......................................309
Cleaning the Exterior...................................310 Cleaning Camera Lenses and Sensors........311
Cleaning Chrome, Aluminium or Stainless
Steel................................................................... 310
Cleaning Headlamps and Rear Lamps................................................................ 310
Cleaning Stripes or Graphics........................... 311
Cleaning the Exterior Precautions...............310
Cleaning the Underbody................................... 311
Cleaning Wheels................................................. 310
Cleaning Windows and Wiper Blades........310
Cleaning the Interior
.....................................311
Cleaning Carpets and Floor Mats.................312
Cleaning Displays and Screens..................... 312
Cleaning Plastic................................................... 312
Cleaning Seatbelts............................................. 313
440
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Index

Exterior Lighting Control............................105
Exterior Lighting............................................105
Autolamps............................................................ 106
Automatic High Beam Control...................... 108
Automatic High Beam Control – Troubleshooting.............................................. 110
Exterior Lamps..................................................... 107
Headlamps........................................................... 105
Headlamps – Troubleshooting..................... 106
Exterior Mirrors
...............................................116
F
Fastening and Unfastening the Seatbelts.........................................................47
Federal Highway Administration Regulation..................................................408
Floor Mats
.......................................................283
Folding the Exterior Mirrors - Vehicles With: Manual Folding Mirrors.................116
Folding the Exterior Mirrors - Vehicles With: Power Folding Mirrors....................117
Ford Protect..................................................388
Front Exterior - Excluding: GT.....................31
Front Exterior - GT
..........................................32
Front Parking Aid.........................................208 Front Parking Aid Audible Warnings..........209
Front Parking Aid Limitations....................... 209
Locating the Front Parking Aid Sensors............................................................ 209
What is the Front Parking Aid....................... 208
Front Passenger Sensing System............58 Front Passenger Sensing System
Indicators........................................................... 60
Front Passenger Sensing System Precautions....................................................... 60
How Does the Front Passenger Sensing System Work..................................................... 58
What Is the Front Passenger Sensing System................................................................ 58
Front Seat Precautions...............................133
Front Seats......................................................133 Heated Seats........................................................ 139
Manual Seats....................................................... 134
Power Seats.......................................................... 136
Fuse Precautions
.........................................292
Fuses................................................................292 Battery Fuse Box................................................ 297Body Control Module Fuse Box....................
299
Fuses – Troubleshooting................................ 302
Under Hood Fuse Box...................................... 292
Fuses – Troubleshooting
..........................302
Fuses – Frequently Asked Questions........302
G
Garage Door Opener...................................145
Garage Door Opener Limitations
...........145
Garage Door Opener Precautions..........145
Garage Door Opener Radio Frequencies.................................................148
General Maintenance Information.......390
Glasses Holder..............................................154 Locating the Glasses Holder.......................... 154
Global Opening and Closing......................113 Switching Global Closing On and Off..........114
Switching Global Opening On and Off........114
Using Global Closing.......................................... 114
Using Global Opening........................................ 113
What Is Global Opening and Closing...........113
Glossary of Tire Terminology...................323
Glove Compartment
...................................154
Opening the Glove Compartment...............154
H
Headlamp Adjusting See: Adjusting the Headlamps..................... 307
Headlamps.....................................................105 Headlamp Indicators........................................ 105
Switching Headlamp Exit Delay On and Off....................................................................... 105
Using the High Beam Headlamps...............105
Headlamps – Troubleshooting
...............106
Headlamps – Frequently Asked
Questions......................................................... 106
Heated Seats
.................................................139
Heated Seat Precautions................................ 139
Switching the Heated Seats On and Off....................................................................... 139
Heating See: Climate Control.......................................... 127
High Voltage Battery....................................157 High Voltage Battery –
Troubleshooting............................................. 158
High Voltage Battery Precautions...........157
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Index

High Voltage Battery –
Troubleshooting.........................................158
High Voltage Battery – Warning Lamps................................................................ 158
Hill Start Assist..............................................197
Hill Start Assist Precautions.....................197
Hood Lock See: Opening and Closing the Hood..........303
Horn....................................................................99
How Does 911 Assist Work..........................64
How Does Active Drive Assist Work...............................................................235
How Does Active Park Assist Work........218
How Does Adaptive Cruise Control With Stop and Go Work....................................222
How Does All-Wheel Drive Work...........186
How Does Auto Hold Work.......................198
How Does Blind Spot Information System Work...............................................251
How Does Cross Traffic Alert Work..............................................................254
How Does Driver Alert Work....................265
How Does Easy Entry and Exit Work.......87
How Does Hill Start Assist Work.............197
How Does Pre-Collision Assist Work...............................................................257
How Does Reverse Braking Assist Work...............................................................193
How Does Speed Sign Recognition Work...............................................................267
How Does Stability Control Work..........201
How Does the 360 Degree Camera Work................................................................215
How Does the Garage Door Opener Work...............................................................145
How Does the Lane Keeping System Work...............................................................243
How Does the Personal Safety System Work.................................................................53
How Does the Rear Occupant Alert System Work...............................................142
How Does the Safety Canopy ™
Work.................................................................55
How Does Traction Control Work..........199
How Do Personal Profiles Work
............380
How Do the Front Airbags Work...............54
How Do the Knee Airbags Work
...............55
How Do the Side Airbags Work................54 I
Identifying Fuse Types...............................302
Identifying the Climate Control
Unit
..................................................................127
Inflating the Tires.........................................329
Information on the Tire Sidewall
............318
Inspecting the Tire for Damage.............330
Inspecting the Tire for Wear....................330
Inspecting the Wheel Valve Stems........331
Installing and Removing the Luggage Compartment Cover
................................277
Installing Child Restraints...........................38 Combining the Seatbelt and Lower Anchors
for Attaching Child Restraints.................... 42
Installing a Child Restraint in a Center Seat....................................................................... 41
Using Lower Anchors and Tethers for Children.............................................................. 40
Using Seatbelts.................................................... 38
Using Tether Straps............................................. 42
Installing the Vehicle Identification Card...............................................................348
Instrument Cluster Display........................123
Instrument Cluster Indicators...................121
Instrument Cluster
........................................118
Instrument Cluster Overview....................118
Instrument Cluster Warning Lamps
............................................................120
Instrument Panel - Excluding: GT............26
Instrument Panel - GT
..................................27
Intelligent Adaptive Cruise Control........231 Adjusting the Set Speed Tolerance.............232
How Does Intelligent Adaptive Cruise
Control Work.................................................... 231
Intelligent Adaptive Cruise Control Alerts.................................................................. 232
Intelligent Adaptive Cruise Control Indicators.......................................................... 232
Intelligent Adaptive Cruise Control Limitations........................................................ 231
Intelligent Adaptive Cruise Control Precautions...................................................... 231
Intelligent Adaptive Cruise Control Requirements.................................................. 231
Switching Intelligent Mode On and Off....................................................................... 232
Interior Air Quality.........................................132
444
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Index