What happens if I cannot unlock the
vehicle with Phone as a Key?
Attempt to move your phone closer to
the vehicle. Check that the FordPass
app is still running and that the Phone
as a Key control screen shows
connected. If the phone is connected,
attempt to press the remote unlock
button in the FordPass app. If the
phone is not connected or the remote
unlock button does not work in the
FordPass app, attempt to force close
and restart the app.
Why do I get a No Key Detected
message in the instrument cluster
display when I am using Phone as a Key
and my phone is in the car? Your phone ’s Bluetooth connection
has been disrupted or is not
connected. Try reconnecting your
phone's Bluetooth connection. Move
the phone closer to the center of the
vehicle near the cup holder or center
console. Verify your Phone as a Key is
still active, enabled and has not been
revoked.
What do I do if my phone is lost,
damaged, or the battery has depleted? Use the Backup Start Passcode that
you created to protect you in the event
that you lose your phone, damage it,
or the battery depletes. See Using
the Backup Start Passcode (page
71).
How many phones can I use for Phone
as a Key? You can program and activate up to
four phones with Phone as a Key to
your vehicle. How does a valet drive my car if I only
use my Phone as a Key?
Have the valet use the temporary valet
passcode that you created when using
valet mode. See
Using the Valet
Mode (page 71).
I uninstalled my FordPass app and
reinstalled it. Why am I not able to get
a new Phone as a Key? Remove the Phone as a Key that was
previously associated with your phone
or reset Phone as a Key from your
vehicle, and then request a new Phone
as a Key. See
Programming Your
Phone (page 70).
Why can I not remotely start the vehicle
with my Phone as a Key? Using the FordPass app, verify your
Phone as a Key setup is complete and
enabled via Bluetooth connection on
at least one phone. If Bluetooth has
connected but Phone as a Key setup
is not complete, complete the setup
of your Phone as a Key, as prompted
from the FordPass app. See
Programming Your Phone
(page
70).
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Phone as a Key
Hints:
•
Do not set a code that uses five of the
same number.
• Do not use five numbers in sequential
order.
• The five-digit master code works even
if you have set your own personal code.
Erasing a Personal Code
1. Enter the five-digit master code.
2. Press and release 1·2 on the keypad
within five seconds.
3. Press and hold
1·2 for two seconds.
You must do this within five seconds
of completing Step 2.
All personal codes erase and only the
five-digit master code works.
Anti-Scan Feature
The keypad goes into an anti-scan mode
if you enter the wrong code seven times.
This mode turns off the keypad for one
minute and the keypad lamp flashes.
The anti-scan feature turns off after:
• One minute of keypad inactivity.
• You press the unlock button on the
remote control.
• You switch the ignition on.
• You unlock your vehicle using
intelligent access. USING THE KEYLESS ENTRY
KEYPAD
Unlocking the Doors
Enter the factory-set five-digit code or your
personal code. You must press each
number within five seconds of each other.
•
Press 3-4 within five seconds to unlock
all doors.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Keyless Entry KeypadE333628
WHAT IS BRAKE COACH
The brake coach appears after the vehicle
has come to a stop. It coaches you to brake
in a manner that maximizes the amount
of energy returned through the
regenerative braking system.
The percent displayed is an indication of
the regenerative braking efficiency with
100% representing the maximum amount
of energy recovery.
Note:
While regenerative braking works in
all drive modes, brake coach display may
not be available in all modes.
You can switch brake coach on or off in the
settings menu on your touchscreen.
1. Access the vehicle drawer on the touchscreen.
2. Press SETTINGS.
3. Press
Vehicle.
4. Press
Show Brake Coach.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Instrument Cluster Display
ACCESSING THE TRIP
COMPUTER
Press the button to open the
application drawer.
1. Select Trips.
RESETTING THE TRIP
COMPUTER Press the button to open the
application drawer.
1. Select
Trips.
2. Select
Trip 1 or Trip 2.
3. Press
Reset.
Note: The current trip resets every time you
start your vehicle.
TRIP DATA
Trip data includes distance, time and
energy economy. Better energy economy,
meaning greater efficiency or lower
consumption, results in increased driving
range.
Where Did My Energy Go
Displays a breakdown of energy
consumption for your trip. •
Climate Use – This includes energy
used by your vehicle ’s high voltage
climate control components such as
the electric A/C compressor and the
electric heater.
• Driving – This includes energy used to
propel your vehicle based on your
driving style and route. Your driving
style includes how fast you drive and
whether your acceleration and braking
is mild or aggressive. Your route
includes factors such as the amount
of city or highway driving and road
slopes.
• Accessories – This includes energy
used for low voltage accessories such
as climate system fans, heated seats
and lighting.
• Exterior Temperature – This includes
energy losses due to outside
temperature and other conditions
which reduce vehicle system efficiency.
How Is My Driving
Display ’s scores for trip driving behavior.
Higher scores result in better energy
economy.
• Acceleration – Light to moderate
acceleration improves your score.
• Braking – We recommend slow and
steady braking.
• Speed – Maintain reasonable vehicle
speeds for best scores. You can view additional trip data
by pressing the icon on your
touchscreen.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Trip Computer E352790
Description
Auto Mode Indicator
Status
The blower motor speed is reduced. Use this setting to
minimize the amount of noise from the blower motor. This
setting increases the time taken to cool the interior.
One indicator illumin-
ated.
The blower motor speed is moderate.
Two indicators illumin-
ated.
The blower motor speed is increased. Use this setting to
reduce the time taken to cool the interior. This setting
increases the amount of noise from the blower motor.
Three indicators illumin-
ated.
CLIMATE CONTROL HINTS
General Hints
• Use of the climate system will reduce
your vehicles driving range. Conserve
battery charge by using climate control
features when necessary.
• Prolonged use of recirculated air may
cause the windows to fog up.
• You may feel a small amount of air
from the footwell air vents regardless
of the air distribution setting.
• To reduce humidity build-up inside your
vehicle, do not drive with the system
switched off or with recirculated air
always switched on.
• Remove any snow, ice or leaves from
the air intake area at the base of the
windshield.
• To improve the time to reach a
comfortable temperature in hot
weather, drive with the windows open
until you feel cold air through the air
vents. Automatic Climate Control
•
Adjusting the settings when your
vehicle interior is extremely hot or cold
is not necessary. Automatic mode is
best recommended to maintain set
temperature.
• The system adjusts to heat or cool the
interior to the temperature you select
as quickly as possible.
• For the system to function efficiently,
the instrument panel and side air vents
should be fully open.
• If you press AUTO during cold outside
temperatures, the system directs air
flow to the windshield and side window
air vents. The blower motor speed may
reduce until the air warms.
• If you press
AUTO during hot
temperatures and the inside of the
vehicle is hot, the system uses
recirculated air to maximize interior
cooling. Blower motor speed may also
reduce until the air cools.
Quickly Heating the Interior
1. Press
AUTO.
2. Adjust the temperature function to the
setting you prefer.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Climate Control
STARTING AND POWERING
OFF PRECAUTIONS
•
The system may not function if the
remote control is close to metal
objects or electronic devices, for
example, keys or a cell phone.
• A valid remote control must be inside
your vehicle to switch the power on and
start your vehicle.
• Remote controls left inside your vehicle
when locked are disabled. A message
may appear in the information display
indicating that there is no key detected
when you try to start your vehicle.
Press the unlock button on the remote
control to enable it, and then start your
vehicle.
• Make sure all occupants fasten their
seat belt.
• Make sure the headlamps and
electrical accessories are off.
• Make sure the parking brake is on.
• Make sure the transmission is in park
(P).
STARTING THE VEHICLE
1. Fully press the brake pedal.
Note: Do not touch the accelerator pedal.2. Press the push button start. You can also start your vehicle using Valet
Mode or a Backup Start Passcode. See
Phone as a Key (page 70).
POWERING OFF WARNING:
Do not switch off your
vehicle when it is moving. This results in
a significant decrease in braking and
steering assistance. If the vehicle is
switched off, some electrical circuits, for
example airbags, could also turn off.
Failure to follow this instruction could
result in the loss of control of your
vehicle, personal injury or death.
Note: If you unintentionally switch your
vehicle off, shift into neutral (N) and restart
your vehicle.
When your vehicle is not moving and is
started, or the power is in accessory mode,
press and release the push button start
without pressing the brake pedal. This
shuts off the vehicle and all electrical
accessories.
When your vehicle is moving, press the
push button start three times within two
seconds, or press and hold for at least one
second. Shift into neutral (N) and use the
brakes to bring your vehicle to a safe stop.
When your vehicle comes to a complete
stop, shift into park (P).
RESTARTING THE VEHICLE
AFTER POWERING OFF
Fast Restart
The fast restart feature allows you to
restart your vehicle within 10 seconds of
switching it off, even if it does not detect
a valid remote control.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Starting and Powering OffE328849
ACTION
MODE
RED
BLUE
AMBER
charger. Ensurethe plug is not severely
degraded. If the error persists, contact us.
No actionrequired.
CHARGING;
The mobile
charger is char- ging.
OFF
PULSING
OFF
If you expect themobile chargerto be charging the vehicle,
make sure the
vehicle coupler
STANDBY;
The mobile charger is
powered and
ready to charge. At the current
time the mobile charger is notcharging the vehicle.
OFF
ON
OFF
is properly
inserted into the vehicle. Check
and adjust your charging time
preferences in the on screen
display. If your vehicle is stillnot charging, contact us.
Wait for the
mobile charger to return to
standby. If the
mobile charger
cycles for more
REBOOTING;
The mobile
charger is recov- ering after
encountering an error.
ON
ON
ON
than 2-3
minutes, unplug the vehicle
coupler. Unplug and replug in
the connector. If the issue
persists, contact us.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Charging Your Vehicle
ACTION
MODE
RED
BLUE
AMBER
Make sure the
connector and
control box are properly
connected.
Unplug and
USER
TROUBLESHOOTING; The mobile
charger has
encountered a fault thatrequires
troubleshooting.
OFF
OFF
ON
replug in the
connector. If the mobile chargeris warm or in a hot environ-
ment, try char-
ging in a cooler area. Try a
different outlet. Try a different
connector if you have one avail-
able. If the error
persists, contact us.
Try a different
connector if you have one avail- able. If error
persists, contact us.
NON - RECOV-
ERABLE FAULT; There is an
internal fault in the mobile
charger that cannot be
recovered.
ON
OFF
OFF
Try usinganother
connector if you have one avail- able. If not,contact us
NON - RECOV-
ERABLE FAULT; There is an
internal fault in the connector
that cannot be recovered.
1 FLASH
OFF
OFF
about obtaininga replacement.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Charging Your Vehicle