
DRIVING THROUGH MUD AND
WATER
Mud
Be cautious of sudden changes in vehicle
speed or direction when you are driving in
mud. Even all-wheel drive and four-wheel
drive vehicles can lose traction in mud. If
your vehicle slides, steer in the direction of
the slide until you regain control of your
vehicle. After driving through mud, clean
off residue stuck to rotating driveshafts
and tires. Excess residue can cause an
imbalance that could damage drive
components.
Note:
If your vehicle gets stuck in mud, it
could be rocked out by shifting between
forward and reverse gears, stopping
between shifts in a steady pattern. Press
lightly on the accelerator in each gear.
Water
If you must drive through water approach
it cautiously. See Driving Through
Shallow Water (page 282).
DRIVING ON HILLY OR SLOPING
TERRAIN
Although natural obstacles could make it
necessary to travel diagonally up or down
a hill or steep incline, you should try to drive
straight up or straight down.
Note: Avoid turning on steep slopes or hills.
A danger lies in losing traction, slipping
sideways and possible vehicle roll over.
Whenever driving on a hill, determine
beforehand the route you can use. Do not
drive over the crest of a hill without seeing
what conditions are on the other side. Do
not drive in reverse over a hill without the
aid of an observer. Apply just enough power to the wheels to
climb the hill. Too much power causes the
tires to slip, spin or lose traction, and you
could lose control of your vehicle. When
descending a steep hill, do not descend
the hill in neutral. Avoid sudden hard
braking to keep the front wheels rolling and
to maintain your vehicle's steering.
Note:
Your vehicle has anti-lock brakes,
apply the brakes steadily. Do not pump the
brakes.
Note: If your vehicle gets stuck driving on
hilly or sloping terrain, it could be rocked out
by shifting between forward and reverse
gears, stopping between shifts in a steady
pattern. Press lightly on the accelerator in
each gear.
DRIVING IN SAND
When driving over sand, try to keep all four
wheels on the most solid area of the trail.
Shift to a lower gear and drive steadily
through the terrain. Apply the accelerator
slowly and avoid excessive wheel slip. Do
not drive your vehicle in deep sand for an
extended period of time. This could
overheat the system. A message appears
in the information display. See All-Wheel
Drive – Information Messages
(page
186).
Note: If your vehicle gets stuck driving on
hilly or sloping terrain, it could be rocked out
by shifting between forward and reverse
gears, stopping between shifts in a steady
pattern. Press lightly on the accelerator in
each gear.
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•
Lightly press the brake pedal to dry the
brakes and to check that they work.
• Turn the steering wheel to check that
the steering power assist works.
Check the function of the following:
• Horn
• Exterior lights
FLOOR MATS WARNING: Use a floor mat
designed to fit the footwell of your
vehicle that does not obstruct the pedal
area. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death. WARNING:
Pedals that cannot
move freely can cause loss of vehicle
control and increase the risk of serious
personal injury. WARNING:
Secure the floor mat
to both retention devices so that it
cannot slip out of position and interfere
with the pedals. Failure to follow this
instruction could result in the loss of
control of your vehicle, personal injury or
death. WARNING: Do not place additional
floor mats or any other covering on top
of the original floor mats. This could
result in the floor mat interfering with the
operation of the pedals. Failure to follow
this instruction could result in the loss of
control of your vehicle, personal injury or
death. WARNING:
Always make sure that
objects cannot fall into the driver foot
well while your vehicle is moving. Objects
that are loose can become trapped
under the pedals causing a loss of
vehicle control. To install the floor mats, position the floor
mat eyelet over the retention post and
press down to lock in position.
To remove the floor mat, reverse the
installation procedure.
Note:
Regularly check the floor mats to
make sure they are secure.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• 12 V battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• In the event your vehicle's high-voltage
battery does not have enough power
to move, as a Mach-E roadside
customer, you can choose where you
would like your vehicle towed (within
a 35 mi (56 km) radius):
• Nearest public charger.
• EV Certified Ford or Lincoln Dealer.
• Your home residence.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673. If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This
program is eligible within Canada or the
continental United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at
www .f or d . c a .
SWITCHING THE HAZARD
FLASHERS ON AND OFF
The hazard flashers operate with the
power on or off. The battery loses charge
and may have insufficient power to restart
your vehicle. The hazard flasher button is on
the center console. Press the
button to turn on the hazard
flashers if your vehicle is creating a safety
hazard for other road users.
When you switch the hazard flashers on,
all front and rear direction indicators flash.
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Press the button again to switch them off.
JUMP STARTING THE VEHICLE
JUMP STARTING PRECAUTIONS
WARNING: Connect batteries with
only the same nominal voltage. WARNING: Use only adequately
sized cables with insulated clamps.
Note: This procedure is only for the 12 volt
under hood battery.
Note: Your vehicle has a 12 volt battery that
is easily accessible under the hood. The 12
volt battery controls the switches and
contacts that engage the high voltage
battery. Do not jump start the high voltage
battery using a standard 12 volt battery. Tow
your vehicle to an authorized dealer if the
high voltage battery does not accept a
regular charge.
Note: Do not attempt to push start your
vehicle. You could cause transmission
damage.
Note: Do not disconnect the 12 volt battery
from your vehicle electrical system. PREPARING THE VEHICLE
Opening the Front Luggage
Compartment With No Vehicle
Power
If the doors are unlocked when your vehicle
loses power, you can still open the door by
pressing the touchpad on the door window
trim twice within three seconds. See
Opening and Closing the Doors
(page
77). With the door open, use the release
handle to open the front luggage
compartment. See Opening and Closing
the Front Luggage Compartment (page
275
).
Note: You can open an unlocked door a
limited number of times for approximately
72 hours after the 12 volt battery power
depletes.
If the doors are locked when your vehicle
loses power, follow the steps below:
1. Use an external power supply such as a 12 volt jump box. 2. Remove the cover at the front of your
vehicle below the headlight. Press
firmly on the top right of the covers
edge, then pull the raised section on
the bottom left toward you.
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1.
Connect the positive (+) jumper cable
to the positive (+) jump point of the
discharged battery vehicle.
2. Connect the other end of the positive (+) jumper cable to the positive (+)
terminal of the booster vehicle battery.
3. Connect the negative (-) jumper cable
to the negative (-) terminal of the
booster vehicle battery. 4. Make the final connection of the
negative (-) jumper cable to the
negative (-) ground point of the
discharged battery vehicle. 5.
Unlock the driver door. See Unlocking
and Locking the Doors Using the
Remote Control (page 77).
JUMP STARTING THE VEHICLE
To Start Your Vehicle
1. Run the engine of the booster vehicle at a moderately high speed.
2. Move the transmission selector lever of the low charge vehicle to park (P).
3. Switch on the ready to drive mode. See
Starting the Vehicle
(page 155).
4. Run both vehicles for a minimum of three minutes before disconnecting the
cables.
Note: Do not switch the headlamps on
when disconnecting the cables. The peak
voltage could damage the bulbs.
Disconnect the cables in the reverse order.
POST-CRASH ALERT SYSTEM
WHAT IS THE POST-CRASH
ALERT SYSTEM
The system helps draw attention to your
vehicle in the event of a serious impact.
HOW DOES THE POST-CRASH
ALERT SYSTEM WORK
The system is designed to turn the hazard
flashers on and to intermittently sound the
horn in the event of a serious impact that
deploys an airbag or the seatbelt
pretensioners.
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POST-CRASH ALERT SYSTEM
LIMITATIONS
Depending on applicable laws in the
country your vehicle was built for, the horn
does not sound in the event of a serious
impact.
SWITCHING THE POST-CRASH
ALERT SYSTEM OFF
Press the hazard flasher switch or the
unlock button on the remote control to
switch the system off.
Note:
The alert turns off when the vehicle
battery runs out of charge.
POST IMPACT BRAKING
HOW DOES POST IMPACT
BRAKING WORK
In the event of a moderate to severe crash,
the braking system reduces the vehicle ’s
speed in order to prevent or reduce the
impact of a potential secondary crash.
POST IMPACT BRAKING
LIMITATIONS
Post impact braking does not activate if
any of the following occur:
• The anti-lock braking system is
damaged during the collision.
• Electronic stability control is disabled.
OVERRIDING POST IMPACT
BRAKING
You can override post impact braking by
pressing the brake or accelerator pedal. POST IMPACT BRAKING
INDICATORS It flashes when a post impact
braking event is occurring.
AUTOMATIC CRASH SHUTOFF
WHAT IS AUTOMATIC CRASH
SHUTOFF
The system deactivates the high voltage
system if it is a battery or hybrid-electric
vehicle, in the event of a moderate or
severe crash.
RE-ENABLING YOUR VEHICLE
1. Switch your vehicle off.
2. Attempt to start your vehicle.
3. Switch your vehicle off.
4. Attempt to start your vehicle.
Note: If your vehicle does not start after the
third attempt, have your vehicle checked as
soon as possible.
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Protected Component
Fuse
Rating
Fuse
Location
Advanced driver assistance system.
20 A
33
Headlamp control module.
10 A
34
Heated steering wheel.
15 A
35
Primary hybrid powertrain control module.
10 A
36
Auxiliary power distribution box.
Secondary hybrid powertrain control module.
Horn.
20 A
37
Blower motor.
40 A
38
Not used.
—
39
Not used.
—
40
Amplifier.
20 A
41
Driver power seat.
30 A
42
Anti-lock brake system valves.
40 A
43
Auxiliary power distribution box.
60 A
44
Passenger power seat.
30 A
45
Not used.
—
46
Not used.
—
47
Not used.
—
48
Anti-lock brake system pump.
60 A
49
Cooling fan.
60 A
50
Not used.
—
51
USB port.
5 A
52
Not used.
—
53
Not used.
—
54
Heated seats.
30 A
55
Front luggage compartment module.
20 A
56
Data link connector.
10 A
57
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Fuses

Note:
If prediluted coolant is not available,
use the approved concentrated coolant
diluting it to 50/50 with distilled water. See
Cooling System Capacity and
Specification (page 344). Using water that
has not been deionized could contribute to
deposit formation, corrosion and plugging
of the small cooling system passageways.
Note: Coolants marketed for all makes and
models might not meet our specifications
and could cause damage to the cooling
system. Resulting component damage
could void the vehicle warranty.
If the coolant level is at or below the
minimum mark, add prediluted coolant
immediately.
To top up the coolant level do the
following:
1. Unscrew the cap slowly. Any pressure escapes as you unscrew the cap.
2. Add prediluted coolant approved to the correct specification. See Cooling
System Capacity and Specification
(page 344).
3. Add enough prediluted coolant to reach the correct level.
4. Replace the coolant reservoir cap. Turn
the cap clockwise until it contacts the
hard stop.
5. Check the coolant level in the coolant reservoir the next few times you drive
your vehicle. If necessary, add enough
prediluted coolant to bring the coolant
level to the correct level.
If you have to add more than
1.1 qt (1 L) of
coolant per month, have your vehicle
checked as soon as possible. Operating
your vehicle with a low level of coolant can
result in overheating and possible electric
motor damage. In case of emergency, you can add a large
amount of water without coolant in order
to reach a vehicle service location. In this
instance, have qualified personnel do the
following as soon as possible:
1. Drain the cooling system.
2. Chemically clean the coolant system.
3. Refill with coolant.
Water alone, without coolant, can cause
damage from corrosion, overheating or
freezing.
Do not use the following as a coolant
substitute:
•
Alcohol.
• Methanol.
• Brine.
• Any coolant mixed with alcohol or
methanol antifreeze.
Alcohol and other liquids can cause
damage from overheating or freezing.
Do not add extra inhibitors or additives to
the coolant. These can be harmful and
compromise the corrosion protection of
the coolant.
Recycled Coolant
We do not recommend the use of recycled
coolant, as an approved recycling process
is not yet available.
Dispose of used coolant in an appropriate
manner. Follow your community's
regulations and standards for recycling and
disposing of automotive fluids.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Maintenance