VEHICLE IDENTIFICATION
NUMBER
The vehicle identification number is
located on the left-hand side of the
instrument panel.
Please note that in the graphic, XXXX is
representative of your vehicle identification
number.
The Vehicle Identification Number contains
the following information: World manufacturer identifier
A
Brake system, Gross Vehicle
Weight Rating, Restraint Devices
and their locations
B
Make, vehicle line, series, body
type
C
Engine type
D
Check digit
E
Model year
F
Assembly plant
G
Production sequence number
H
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Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 5% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Protect extended service plan
coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
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There are three types of maintenance
intervals for general vehicle environments:
On-Highway, City and Severe Service. In
all applications, monitoring miles
(kilometers) and time and when the engine
is due for an oil change determine the
actual interval. When the engine oil change
is required before the truck lubrication
interval, perform the lubrication at the
same time in order to reduce your vehicle
’s
time out of service.
Air Brake Adjustment WARNING: Failure to maintain
proper air brake adjustment can result
in reduction or loss of braking ability.
A qualified service technician, keeping to
the instructions in the service manual,
should perform air brake inspection and
adjustment or repairs.
Cam Brakes - Automatic Slack
Adjusters WARNING: Do not manually adjust
the automatic slack adjusters to correct
excessive push rod stroke as it may result
in reduced brake effectiveness and a
vehicle crash. Excessive push rod stroke
indicates that a problem exists with the automatic adjuster, with the installation
of the adjuster, or with foundation brake
components that manual adjustment
does not remedy. Seek service from a
qualified facility for excessive push rod
stroke.
Inspect standard air brakes equipped with
automatic slack adjusters for proper brake
adjustment as listed in the maintenance
schedule charts.
However, inspect the brakes more
frequently when subjecting them to heavy
use or adverse operating conditions such
as:
• Frequent brake applications while fully
loaded.
• Operation on hilly or mountainous
terrain.
• Frequent operation on dirt, gravel or
mud.
Some aftermarket brake linings also
require more frequent inspections.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals. Check Every Month
Air filter restriction gauge. 1
Engine oil level.
Fuel and water separator. Drain if necessary, or if indicated by the information display. 1
Function of all interior and exterior lights.
Holes and slots in the tail pipe to make sure they are functional and clear of debris. 1
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Check Every Month
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
1 Diesel engine only. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant concentration (freeze-point protection). Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary. Tightening Lug Nuts
Tighten the lug nuts to the specified torque 1
at 500 mi
(800 km) after any wheel disturbance (such as tire rota-
tion, changing a flat tire or wheel removal).
Single rear wheels
Tighten the wheel lug nuts to the specified torque 1
at
100 mi (160 km)
, and again at 500 mi (800 km) of new
vehicle operation and after any wheel disturbance (such as tire rotation, changing a flat tire or wheel removal).
Dual rear wheels
1 See
Technical Specifications (page 279).
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Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.Multi-point Inspection
Horn operation
Accessory drive belt(s)
Radiator, cooler, heater and A/C hoses
Battery performance
Suspension component for leaks ordamage
Engine air filter
Steering and linkage
Exhaust system
Tires (including spare) for wear and properpressure2
Exterior lamps operation
Windshield for cracks, chips or pits
Fluid levels 1
; fill if necessary
Washer spray and wiper operation
For oil and fluid leaks
Hazard warning system operation
Hood rest for lubrication
1 Brake, coolant recovery reservoir, automatic transmission, power steering and window
washer.
2 If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle. NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™ -
Diesel Engine Only
Your diesel engine has an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
you use your vehicle. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time.
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Gasoline Engines
7,500 mi (12,000 km) or Six Months Whichever Comes First
Rotate the tires, inspect tire wear and measure the tread depth. 1
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
Perform a multi-point inspection, recommended.
Inspect front oil hubs for leaks and check fluid level through hub cap sight glass.
1 Rotate the front wheels on vehicles with dual rear wheels when specified. Only rotate
the rear wheels if you notice unusual wear. 10,000 mi (16,000 km) /450 Engine Hours or 12 Months Whichever Comes First
Change the engine oil and filter. 15,000 mi (24,000 km) or 12 Months Whichever Comes First
Inspect the automatic transmission fluid level. Consult an authorized dealer for
requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and the parking brake.
Inspect the engine cooling system concentration, freeze-point protection, level and
hoses.
Inspect the exhaust system and heat shields.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and the U-
joints. Lubricate any components that have grease fittings. Brake Fluid Maintenance
1
Change the brake fluid. 2
Every 3 Years
1 Perform this maintenance item every 3 years. Do not exceed the designated time for
the interval.
2 Brake fluid servicing requires special equipment available at your authorized dealer.
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At Every Oil Change Interval as Indicated by the Information Display
1
Inspect the air filter restriction gauge. Replace the filter if necessary.
Inspect the automatic transmission fluid level. Consult an authorized dealer for
requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and the parking brake.
Inspect the engine and secondary coolant concentration, freeze-point protection, level
and hoses.
Inspect the exhaust system and heat shields.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and the U-
joints. Lubricate any components that have grease fittings.
Inspect front oil hubs for leaks and check fluid level through hub cap sight glass.
1 Do not exceed one year/10,000 mi (16,000 km) or 350 engine hours between service
intervals.
2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Oil Change
Indicator Reset
(page 220).
3 Rotate the front wheels on vehicles with dual rear wheels when specified. Only rotate
the rear wheels if you notice unusual wear. Brake Fluid Maintenance
1
Change the brake fluid. 2
Every 3 Years
1 Perform this maintenance item every 3 years. Do not exceed the designated time for
the interval.
2 Brake fluid servicing requires special equipment available at your authorized dealer. Other Maintenance Items
1
Replace the engine-mounted and frame-mounted fuel
filters. 2
Every
22,000 mi
(36,000 km)
Inspect the engine and secondary cooling system coolant
concentration, freeze-point protection, additive, corrosion
inhibitor, strength, coolant level, and hoses. Add coolant
additive if necessary.3
Every
30,000 mi
(48,000 km)
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Rear Axle Maintenance
A rear axle fluid change or level check is
not required unless you suspect a leak or
the assembly has been submerged in
water. During long periods of trailer towing
with outside temperatures above 70°F
(21°C), and at wide-open throttle for long
periods above 45 mph (72 km/h), change
the rear axle fluid every 24,000 mi
(38,000 km) or three months, whichever
comes first.
California Fuel Filter Replacement
If you register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. We, however, urge you to have
all recommended maintenance services
performed at the specified intervals and
to record all vehicle service.
Hot Climate Oil Change Intervals
The normal oil change interval is 3,000 mi
(5,000 km) for gasoline vehicles operating
in the Middle East, North Africa,
Sub-Saharan Africa or locations with
similar climates using American Petroleum
Institute (API) oils Certified for Gasoline
Engines and displaying the API Certification
Mark. If API Certified Oils are not available,
then it is acceptable to use API SM or SN
oils. If API oils are not available, then the
oil change interval is 1,750 mi (3,000 km). Engine Air Filter Replacement
The life of the engine air filter is dependent
on exposure to dusty and dirty conditions.
Vehicles operated in these conditions
require frequent inspection and
replacement of the engine air filter and
cabin air filter.
Diesel Particulate Filter
Over time, a slight amount of ash builds
up in the diesel particulate filter, which is
not removed during the regeneration
process. The filter may need to be replaced
with a new or remanufactured part at
approximately 250,000 mi (400,000 km).
Actual mileage varies depending on engine
and vehicle operating conditions.
In this case, the engine control system sets
a service light (wrench icon) to inform you
to bring your vehicle to the dealer for
service. If there are any issues with the
oxidation catalyst or particulate filter
system, a service light (wrench or engine
icon) sets by the engine control system to
inform you to bring your vehicle into a
dealer for service.
SCHEDULED MAINTENANCE
RECORD
After the scheduled maintenance services
are performed, record the Repair Order #,
Distance and Engine Hours in the boxes
provided.
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