Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 5% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Protect extended service plan
coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
318
F650750 (TBC) , enUSA, Edition date: 202010, Second-Printing Ford Protect
Check Every Month
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
1 Diesel engine only. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant concentration (freeze-point protection). Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary. Tightening Lug Nuts
Tighten the lug nuts to the specified torque 1
at 500 mi
(800 km) after any wheel disturbance (such as tire rota-
tion, changing a flat tire or wheel removal).
Single rear wheels
Tighten the wheel lug nuts to the specified torque 1
at
100 mi (160 km)
, and again at 500 mi (800 km) of new
vehicle operation and after any wheel disturbance (such as tire rotation, changing a flat tire or wheel removal).
Dual rear wheels
1 See
Technical Specifications (page 279).
322
F650750 (TBC) , enUSA, Edition date: 202010, Second-Printing Scheduled Maintenance
Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.Multi-point Inspection
Horn operation
Accessory drive belt(s)
Radiator, cooler, heater and A/C hoses
Battery performance
Suspension component for leaks ordamage
Engine air filter
Steering and linkage
Exhaust system
Tires (including spare) for wear and properpressure2
Exterior lamps operation
Windshield for cracks, chips or pits
Fluid levels 1
; fill if necessary
Washer spray and wiper operation
For oil and fluid leaks
Hazard warning system operation
Hood rest for lubrication
1 Brake, coolant recovery reservoir, automatic transmission, power steering and window
washer.
2 If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle. NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™ -
Diesel Engine Only
Your diesel engine has an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
you use your vehicle. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time.
323
F650750 (TBC) , enUSA, Edition date: 202010, Second-Printing Scheduled Maintenance
Gasoline Engines
7,500 mi (12,000 km) or Six Months Whichever Comes First
Rotate the tires, inspect tire wear and measure the tread depth. 1
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
Perform a multi-point inspection, recommended.
Inspect front oil hubs for leaks and check fluid level through hub cap sight glass.
1 Rotate the front wheels on vehicles with dual rear wheels when specified. Only rotate
the rear wheels if you notice unusual wear. 10,000 mi (16,000 km) /450 Engine Hours or 12 Months Whichever Comes First
Change the engine oil and filter. 15,000 mi (24,000 km) or 12 Months Whichever Comes First
Inspect the automatic transmission fluid level. Consult an authorized dealer for
requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and the parking brake.
Inspect the engine cooling system concentration, freeze-point protection, level and
hoses.
Inspect the exhaust system and heat shields.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and the U-
joints. Lubricate any components that have grease fittings. Brake Fluid Maintenance
1
Change the brake fluid. 2
Every 3 Years
1 Perform this maintenance item every 3 years. Do not exceed the designated time for
the interval.
2 Brake fluid servicing requires special equipment available at your authorized dealer.
325
F650750 (TBC) , enUSA, Edition date: 202010, Second-Printing Scheduled Maintenance
At Every Oil Change Interval as Indicated by the Information Display
1
Inspect the air filter restriction gauge. Replace the filter if necessary.
Inspect the automatic transmission fluid level. Consult an authorized dealer for
requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and the parking brake.
Inspect the engine and secondary coolant concentration, freeze-point protection, level
and hoses.
Inspect the exhaust system and heat shields.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and the U-
joints. Lubricate any components that have grease fittings.
Inspect front oil hubs for leaks and check fluid level through hub cap sight glass.
1 Do not exceed one year/10,000 mi (16,000 km) or 350 engine hours between service
intervals.
2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Oil Change
Indicator Reset
(page 220).
3 Rotate the front wheels on vehicles with dual rear wheels when specified. Only rotate
the rear wheels if you notice unusual wear. Brake Fluid Maintenance
1
Change the brake fluid. 2
Every 3 Years
1 Perform this maintenance item every 3 years. Do not exceed the designated time for
the interval.
2 Brake fluid servicing requires special equipment available at your authorized dealer. Other Maintenance Items
1
Replace the engine-mounted and frame-mounted fuel
filters. 2
Every
22,000 mi
(36,000 km)
Inspect the engine and secondary cooling system coolant
concentration, freeze-point protection, additive, corrosion
inhibitor, strength, coolant level, and hoses. Add coolant
additive if necessary.3
Every
30,000 mi
(48,000 km)
327
F650750 (TBC) , enUSA, Edition date: 202010, Second-Printing Scheduled Maintenance
2
2-Speed Rear Axle.......................................129
Axle Shifting......................................................... 129
A
A/C See: Climate Control........................................... 79
About This Manual
...........................................7
Diesel Engine Information................................... 8
Minor Troubleshooting Guide............................ 9
Warnings.................................................................... 8
ABS See: Brakes........................................................... 130
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes.................................................................. 131
Accessories.....................................................315
Accessories See: Replacement Parts
Recommendation............................................. 17
ACC See: Using Adaptive Cruise Control............148
Adjusting the Headlamps........................240 Horizontal Aim Adjustment............................ 241
Vertical Aim Adjustment................................ 240
Adjusting the Steering Wheel
....................52
Air Brakes.........................................................135
Air Chamber Stroke Indication...................... 135
Cam Brakes - Automatic Slack Adjusters........................................................... 136
Emergency Air Brake......................................... 136
Air Conditioning See: Climate Control........................................... 79
Air Filter See: Changing the Engine Air Filter - 6.7L
Diesel.................................................................. 221
See: Changing the Engine Air Filter - 7.3L...................................................................... 223
Air Induction System Inspection............247 Chassis-mounted Charge Air Cooler..........247
Air Suspension
..............................................169
Air Suspension Dump Button........................ 169
Connecting and Disconnecting a Trailer with Air Suspension and Air Suspension
Dump Button.................................................. 169
Suspension Conversions................................. 169System Indicator Light.....................................
169
Appendices....................................................348
At a Glance
........................................................22
Audible Warnings and Indicators.............69 Headlamps On Warning Chime..................... 69
Key in Ignition Warning Chime........................ 69
Parking Brake On Warning Chime.................69
Audio System
................................................307
General Information......................................... 307
Audio Unit
.......................................................307
Accessing the Sound Settings..................... 308
Accessing the System Settings................... 308
Adjusting the Volume...................................... 308
Changing Radio Stations............................... 308
Pausing or Playing Media............................... 308
Returning to the Previous Screen...............308
Scrolling Through the Menu Options........308
Selecting a Menu Option............................... 309
Selecting Media................................................. 308
Selecting the Radio.......................................... 309
Setting a Memory Preset............................... 309
Switching the Audio Unit On and Off........309
Using a Cell Phone........................................... 309
Using Seek, Fast Forward and Reverse............................................................. 309
Autolamps........................................................56 Windshield Wiper Activated
Headlamps........................................................ 56
Automatic High Beam Control..................57 Automatic High Beam Indicator..................... 58
Switching the System On and Off.................57
Automatic Transmission............................122 Brake-Shift Interlock......................................... 125
If Your Vehicle Gets Stuck in Mud or Snow................................................................... 126
Progressive Range Selection - PRS.............125
Understanding the Shift Positions of a 6– Speed Automatic Transmission.........122
Understanding Your SelectShift™ Automatic Transmission............................. 123
Automatic Transmission Fluid Check............................................................236
Transmission Fluid Level................................. 236
Auxiliary Power Points
.................................89
110 Volt AC Power Point.................................... 89
12 Volt DC Power Point...................................... 89
Locations................................................................ 89
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F650750 (TBC) , enUSA, Edition date: 202010, Second-Printing Index
Auxiliary Switches........................................315
Upfitter Interface Module................................ 316
Axle Inspection..............................................251
Front Axle............................................................... 251
B
Battery See: Changing the 12V Battery..................... 239
Bonnet Lock See: Opening and Closing the Hood...........213
Booster Seats
..................................................32
Types of Booster Seats...................................... 33
Brake Fluid Check.........................................237 Brake Fluid Service Interval............................ 238
Brakes...............................................................130 General Information.......................................... 130
Brake System Inspection..........................248 Air Brakes.............................................................. 249
Driveline Parking Brake..................................... 251
Hydraulic Brakes................................................ 250
Breaking-In......................................................179
Bulb Specification Chart
..........................305
C
Canceling the Set Speed...........................155
Capacities and Specifications - 6.7L Diesel
............................................................288
Air Conditioning System................................. 288
Alternative Engine Oil for Biodiesel Fuel Blends (B20 Max)......................................... 291
Alternative Engine Oil for Extremely Cold Climates............................................................ 291
Alternative Engine Oil for Severe Duty Service............................................................... 292
Alternative Rear Axle Fluid for Severe Duty Service.............................................................. 296
Automatic Transmission................................ 288
Diesel Exhaust Fluid (DEF) Tank.................293
Engine Coolant................................................... 289
Engine Oil............................................................. 290
Front Wheel Bearing Oil.................................. 295
Fuel Tank............................................................... 292
Grease.................................................................... 293
Hydraulic Brake System.................................. 293
Locks...................................................................... 294
Power Steering System................................... 294Rear Axle...............................................................
295
Washer Reservoir............................................... 296
Capacities and Specifications - 7.3L..................................................................297
Air Conditioning System.................................. 297
Alternative Engine Oil for Extremely Cold Climates.......................................................... 300
Alternative Rear Axle Fluid for Severe Duty Service.............................................................. 304
Automatic Transmission................................ 298
Engine Coolant................................................... 299
Engine Oil............................................................. 299
Front Wheel Bearing Oil.................................. 303
Fuel Tank............................................................... 301
Grease..................................................................... 301
Hydraulic Brake System................................... 301
Locks...................................................................... 302
Power Steering System................................... 302
Rear Axle............................................................... 303
Washer Reservoir.............................................. 304
Capacities and Specifications
.................281
Car Wash See: Cleaning the Exterior.............................. 256
Catalytic Converter
.......................................110
On-Board Diagnostics (OBD-II)...................... 111
Readiness for Inspection and Maintenance (I/M) Testing...................................................... 111
Changing a Bulb
...........................................243
Brake Lamp, Rear Lamp, Rear Direction
Indicator, License Plate Lamp and
Reverse Lamp................................................ 244
Front Clearance and Identification Lamp.................................................................. 243
Headlamp Bulbs................................................ 243
Changing a Fuse...........................................201 Fuses....................................................................... 201
Changing a Road Wheel............................277 Tire Change Procedure..................................... 277
Changing the 12V Battery.........................239 Battery Management System (If
Equipped)....................................................... 240
Changing the Engine Air Filter - 6.7L Diesel..............................................................221
Air Filter Replacement...................................... 222
Air Filter Restriction Gauge.............................. 221
Changing the Engine Air Filter - 7.3L..................................................................223
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F650750 (TBC) , enUSA, Edition date: 202010, Second-Printing Index
Lug Nuts
See: Changing a Road Wheel........................ 277
M
Maintenance...................................................212 General Information........................................... 212
Manual Climate Control..............................79 Directing the Air..................................................... 79
Setting the Blower Motor Speed.................... 79
Setting the Temperature................................... 79
Switching Defrost On and Off......................... 79
Switching Maximum Air Conditioning On and Off................................................................ 80
Switching Recirculated Air On and Off........................................................................\
80
Switching the Air Conditioning On and Off........................................................................\
. 79
Switching the Climate Control On and Off........................................................................\
. 79
Manual Seats..................................................84 Manual Lumbar ................................................... 85
Moving the Seat Backward and Forward.............................................................. 84
Recline Adjustment............................................ 84
Tilting the Seatback Forward (Two-Passenger Bench Seat)................... 85
Message Center See: Information Displays................................. 70
Mirrors See: Windows and Mirrors................................ 59
Mobile Communications Equipment......19
Motorcraft Parts - 6.7L Diesel.................283
Motorcraft Parts - 7.3L...............................285
N
Noise Pollution Control.................................21 Air Intake System................................................... 21
Body........................................................................\
.... 21
Cooling System...................................................... 21
Engine........................................................................\
21
Exhaust System..................................................... 21
Transmission Enclosure...................................... 21
Normal Scheduled Maintenance...........323 Intelligent Oil-Life Monitor™ - Diesel Engine
Only.................................................................... 323
Normal Maintenance Intervals..................... 324O
Oil Change Indicator Reset......................220
Base Cluster......................................................... 220
High Series Cluster............................................ 220
Oil Check See: Engine Oil Check - 6.7L Diesel.............218
See: Engine Oil Check - 7.3L............................ 217
Opening and Closing the Hood...............213 Closing the Hood................................................ 214
Opening the Hood.............................................. 214
Ordering Additional Owner's Literature.......................................................191
Obtaining a French Owner ’s Manual...........191
Overhead Console
.........................................92
P
Parking Brake
..................................................131
Air Brakes............................................................... 132
Hydraulic Brakes.................................................. 131
Passive Anti-Theft System..........................51 SecuriLock®............................................................ 51
PATS See: Passive Anti-Theft System...................... 51
Perchlorate.........................................................17
Playing Media From a USB Device
.........313
Selecting the USB Device................................ 313
Supported Audio File Formats....................... 313
Power Door Locks See: Locking and Unlocking............................. 49
Power Seats
.....................................................85
Air-Ride Seat......................................................... 85
Power Steering Fluid Check.....................238
Power Take-Off
.............................................126
Power Windows..............................................59
Bounce-Back......................................................... 59
One-Touch Up or Down..................................... 59
Window Lock......................................................... 59
Pre-Collision Assist - Vehicles With: Air Brakes.............................................................161
Blocked Sensors................................................. 162
Pre-Collision Assist Settings.......................... 162
Using the Pre-Collision Assist System........161
Pre-Collision Assist - Vehicles With: Hydraulic Brakes
........................................163
Adjusting the Pre-Collision Assist
Settings............................................................. 165
383
F650750 (TBC) , enUSA, Edition date: 202010, Second-Printing Index