Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD FLASHERS
Note:
If used when the vehicle is not
running, the battery loses charge. As a result,
there may be insufficient power to restart
your vehicle. The hazard flasher control is located on
the instrument panel. Use it when your
vehicle is creating a safety hazard for other
motorists. •
Press the flasher control and all front
and rear direction indicators flash.
• Press the flasher control again to
switch them off.
FUEL SHUTOFF WARNING: If your vehicle has been
involved in a crash, have the fuel system
checked. Failure to follow this instruction
could result in fire, personal injury or
death.
Note: When you try to restart your vehicle
after a fuel shutoff, your vehicle makes sure
that various systems are safe to restart.
Once your vehicle determines that the
systems are safe, your vehicle allows you to
restart.
Note: In the event that your vehicle does
not restart after your third attempt, contact
a qualified technician.
The fuel pump shutoff stops the flow of
fuel to the engine in the event of a
moderate to severe crash. Not every
impact causes a shutoff.
Should your vehicle shut off after a crash,
you may restart your vehicle.
If your vehicle has a key system:
1. Turn key to the off position.
2. Turn key to the start position.
3. Turn key to the off position.
4. Turn key to the on position.
5. The fuel pump is now re-enabled.
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2. Reconnect the fuel lines.
3. Switch the ignition on for 30 seconds
and then switch the ignition off.
Repeat this operation six times in a row
to purge any trapped air from the fuel
system.
ELECTRICAL SYSTEM
INSPECTION
Periodically inspect electrical connectors
on the outside of the cab and on the engine
and frame for corrosion and tightness.
Exposed terminals, such as the fuel sender,
cranking motor, alternator and
feed-through studs, should be cleaned and
re-coated with a lubricant sealing grease
such as Motorcraft Silicone Brake Caliper
Grease and Dielectric Compound XG-3, or
equivalent. This should include the ground
cable connector for batteries, engine and
cab as well as the jump-starting stud.
Accessory Feed Connections
Vehicle electrical systems are complex and
often include powertrain components,
such as engine and transmission controls,
instrument panels and ABS. While most
systems operate on battery voltage (12
volts), some systems can be as high as 90
volts or as low as five volts. See the
Electrical Circuit Diagram Manuals,
available from your vehicle ’s manufacturer,
to make sure that any extra body lights and
accessory connections to circuits are both
appropriate and not overloaded. Do not
make modifications to any vehicle control
system without first contacting an
authorized dealer. AIR INDUCTION SYSTEM
INSPECTION WARNING: When performing
maintenance to any turbocharged engine
with engine air inlet piping disconnected,
keep loose clothing, jewelry and long hair
away from the engine air inlet piping. A
turbocharger compressor air inlet
protective shield should be installed over
the turbocharger air inlet to reduce the
risk of personal injury or death.
Perform a complete inspection of the air
induction system annually.
In areas where road salt is used,
disassemble the joints of each aluminum
component and inspect for salt build-up
and presence of chlorine that can cause
aluminum particles to flake off and enter
the engine combustion chambers. If
evidence of corrosion is found (usually at
the pipe connections), use a wire brush to
clean the inside of the pipes and inside the
rubber hoses.
If pitting is evident at the joint ends of the
intake pipes, use Motorcraft Silicone
Gasket and Sealant TA-30 to seal the
joints. Make sure no excess material, which
can pull into the engine, is on the inside of
the pipes. If the service condition of the
pipes, hoses or clamps is questionable,
replace the defective part(s).
Make sure to clean all dust and debris out
of the pipes and couplings with a clean,
damp rag before reassembly.
Chassis-mounted Charge Air
Cooler
Visually inspect the core assembly for
debris and clogging of external fins with
the engine off.
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To clean the windshield and wiper blades:
•
Clean the windshield with a
non-abrasive glass cleaner. When
cleaning the interior of the windshield,
avoid getting any glass cleaner on the
instrument panel or door panels. Wipe
any glass cleaner off these surfaces
immediately.
• For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
CLEANING THE INTERIOR WARNING: Do not use cleaning
solvents, bleach or dye on the vehicle's
seatbelts, as these actions may weaken
the belt webbing. WARNING:
On vehicles equipped
with seat-mounted airbags, do not use
chemical solvents or strong detergents.
Such products could contaminate the
side airbag system and affect
performance of the side airbag in a crash.
For fabric, carpets, cloth seats and seats
equipped with side airbags:
• Remove dust and loose dirt with a
vacuum cleaner.
• Remove light stains and soil with
Motorcraft Professional Strength
Carpet & Upholstery Cleaner. •
If grease or tar is present on the
material, spot-clean the area first with
Motorcraft Spot and Stain Remover. In
Canada, use Motorcraft Multi-Purpose
Cleaner.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately (but do not oversaturate)
or the ring will set.
• Do not use household cleaning
products or glass cleaners, which can
stain and discolor the fabric and affect
the flame retardant abilities of the seat
materials.
Mirrors
Do not clean the housing or glass of any
mirror with harsh abrasives, fuel or other
petroleum or ammonia-based cleaning
products.
CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS WARNING:
Do not use chemical
solvents or strong detergents when
cleaning the steering wheel or
instrument panel to avoid contamination
of the airbag system.
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces.
Clean the instrument panel and cluster
lens with a clean, damp and soft cloth,
then use a clean, dry and soft cloth to dry
these areas.
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•
Avoid cleaners or polishes that increase
the gloss of the upper portion of the
instrument panel. The dull finish in this
area helps protect you from
undesirable windshield reflection.
• Do not use any household cleaning
products or glass cleaners as these
may damage the finish of the
instrument panel, interior trim and
cluster lens.
• Wash or wipe your hands clean if you
have been in contact with certain
products such as insect repellent and
suntan lotion to avoid possible damage
to the interior painted surfaces.
• Do not allow air fresheners and hand
sanitizers to spill onto interior surfaces.
If a spill occurs, wipe off immediately.
Your warranty may not cover these
damages.
If a staining liquid like coffee or juice has
been spilled on the instrument panel or on
interior trim surfaces:
1. Wipe up spilled liquid using a clean, soft cloth as quickly as possible.
2. Use Motorcraft Premium Leather and Vinyl Cleaner or a commercially
available leather cleaning product for
automotive interiors. Test any cleaner
or stain remover on an inconspicuous
area.
3. Alternatively, wipe the surface with a clean, soft cloth and a mild soap and
water solution. Dry the area with a
clean, soft cloth.
4. If necessary, apply more soap and water solution or cleaning product to
a clean, soft cloth and press it onto the
soiled area. Allow this to set at room
temperature for 30 minutes.
5. Remove the soaked cloth, then with a clean, damp cloth, use a rubbing
motion for 60 seconds on the soiled
area. 6. Dry the area with a clean, soft cloth.
REPAIRING MINOR PAINT
DAMAGE
Authorized dealers have touch-up paint to
match your vehicle
’s color. Your vehicle
color code is printed on a sticker on the
front, left-hand side door jamb. Take your
color code to your authorized dealer to
make sure you get the correct color.
Before repairing minor paint damage, use
a cleaner such as Motorcraft Bug and Tar
Remover to remove particles such as bird
droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout.
Read the instructions before using cleaning
products.
CLEANING THE WHEELS
1. Regularly clean them with a wheel cleaner. We recommend that you use
Ford approved wheel cleaner if
available.
2. Remove dirt and brake dust with a sponge.
3. Remove tar and grease with a bug and
tar remover. We recommend that you
use Ford approved bug and tar remover
if available.
4. Thoroughly rinse the wheels with water
after cleaning.
If you intend on parking your vehicle for an
extended period after cleaning the wheels
with a wheel cleaner, drive your vehicle for
a few minutes before doing so. This
reduces the risk of corrosion of the brake
discs, brake pads and linings.
Do not clean the wheels when they are hot.
Note: Some car washes could damage
wheel rims and covers.
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VEHICLE IDENTIFICATION
NUMBER
The vehicle identification number is
located on the left-hand side of the
instrument panel.
Please note that in the graphic, XXXX is
representative of your vehicle identification
number.
The Vehicle Identification Number contains
the following information: World manufacturer identifier
A
Brake system, Gross Vehicle
Weight Rating, Restraint Devices
and their locations
B
Make, vehicle line, series, body
type
C
Engine type
D
Check digit
E
Model year
F
Assembly plant
G
Production sequence number
H
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BULB SPECIFICATION CHART
Replacement bulbs are specified in the
chart below. Headlamp bulbs must be
marked with an authorized
“D.O.T.” for North America and an
“E” for Europe to
ensure lamp performance, light brightness
and pattern and safe visibility. The correct
bulbs will not damage the lamp assembly
or void the lamp assembly warranty and
will provide quality bulb illumination time. Trade name
Number of Bulbs
Function
H13/9008
2
Headlamps
W5W
2
Side marker lamp - front
3157NA
2
Park/Turn lamp- front
3157
2
Tail/stop/turn/side marker
3157
2
Reverse
3157
1
License plate lamp
912
1
High-mount brake lamp
12V6W
2
Map lamp
578
3
Dome/reading lamps
2825
2
Interior visor lamp
2825
2
Mirror turn signal
2825
2
Mirror clearance lamp
194
5
Front clearance lamps and
front identification lamps
Note: To replace instrument panel lights,
see an authorized dealer.
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AUXILIARY SWITCHES (IF
EQUIPPED)
For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
• When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
equipped with radio transmitters, for
example, two-way radios, telephones
and theft alarms. Any such equipment
installed in your vehicle should comply
with Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulations, and
should be installed by an authorized
dealer.
• An authorized dealer needs to install
mobile communications systems.
Improper installation may harm the
operation of your vehicle, particularly
if the manufacturer did not design the
mobile communication system
specifically for automotive use.
• If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability. In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle. The auxiliary switch option package
provides four switches, mounted in the
center of the instrument panel. These
switches operate when the ignition is on
or from battery power, depending on the
switchable power distribution box fuse
locations #82 and #83. We recommend,
however, that the engine remain running
to maintain battery charge when using the
auxiliary switches for extended periods of
time or higher current draws.
Note:
When your vehicle has a diesel
engine, use the auxiliary switches only while
the engine is running. The glow plugs also
drain battery power when the ignition key is
in the on position. Using the auxiliary
switches, even for limited amounts of time,
can cause your battery to drain quickly and
prevent your vehicle from restarting.
When switched on, the auxiliary switches
provide 20 amps or 40 amps of electrical
battery power for a variety of personal or
commercial uses.
The relays for the auxiliary switches are in
the power distribution box under the hood
by the right-hand fender. See your
authorized dealer for service.
Each switch includes a power lead, a
blunt-cut and sealed wire below the
instrument panel and to the left of the
steering column in the driver footwell area.
The power leads are coded as shown:
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Changing the Engine-Mounted and
Diesel Fuel Conditioner Module Fuel
Filters - 6.7L Diesel...................................244
Diesel Fuel Conditioner Module Filter................................................................... 244
Engine-mounted Fuel Filter........................... 246
Changing the Engine Oil and Oil Filter................................................................219
Engine lubrication for severe service operation.......................................................... 220
Changing the Wiper Blades.....................242
Charging a Device...........................................91
Checking the Wiper Blades......................242
Child Restraint and Seatbelt Maintenance.................................................44
Child Restraint Positioning.........................34
Child Safety......................................................24
General Information............................................ 24
Child Safety Locks.........................................36
Cleaning Products
.......................................255
Materials............................................................... 255
Cleaning the Engine....................................257
Cleaning the Exterior
..................................256
Cleaning the Headlamps................................ 256
Exterior Chrome Parts..................................... 256
Exterior Plastic Parts........................................ 256
Stripes or Graphics............................................ 256
Underbody............................................................ 257
Under Hood.......................................................... 257
Cleaning the Instrument Panel and Instrument Cluster Lens
........................258
Cleaning the Interior...................................258
Mirrors.................................................................... 258
Cleaning the Wheels..................................259
Cleaning the Windows and Wiper Blades............................................................257
Climate Control
...............................................79
Cold Weather Precautions.........................177 Winter Operating Tips for Arctic Operation
-20°F (-29°C) and Below.......................... 179
Connected Vehicle
.....................................306
Connecting the Vehicle to a Mobile
Network........................................................... 306
Connected Vehicle Limitations..............306
Connected Vehicle Requirements
........306
Connected Vehicle – Troubleshooting.......................................306 Connecting a Bluetooth® Device...........312
Pairing a Device................................................... 312
Connecting the Vehicle to a Mobile Network.......................................................306
Connecting FordPass to the Connectivity Device............................................................... 306
Disabling the Connectivity Device..............306
What Is the Connectivity Device.................306
Coolant Check See: Engine Coolant Check - 6.7L Diesel....231
See: Engine Coolant Check - 7.3L................226
Cruise Control
................................................148
Cruise Control Indicators...........................155
Cruise Control - Vehicles With: Adaptive Cruise Control
...............................................52
Cruise Control - Vehicles With: Cruise Control.............................................................53
Customer Assistance
..................................187
D
Data Recording
.................................................13
Comfort, Convenience and Entertainment
Data....................................................................... 15
Event Data............................................................... 14
Service Data............................................................ 13
Services That Third Parties Provide...............15
Services That We Provide.................................. 15
Vehicles With a Connectivity Device..............15
Vehicles With an Emergency Call System................................................................. 16
Vehicles With SYNC............................................. 16
Daytime Running Lamps.............................57
Declaration of Conformity
........................376
Diesel Particulate Filter...............................116 Oxidation Catalytic Converter and Diesel
Particulate Filter System.............................. 117
Digital Radio
...................................................310
HD Radio Reception and Station
Troubleshooting.............................................. 311
Direction Indicators
.......................................58
Doors and Locks.............................................49
Draining the Fuel Filter Water Trap - 6.7L Diesel.............................................................225
Draining the Diesel Fuel Conditioner Module (DFCM)............................................................. 225
Driver Alert
......................................................156
Using Driver Alert................................................ 156
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