PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’
s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
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Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle.
Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle
’s normal maintenance. Please
consult your warranty information. Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle
’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals. Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
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Check every six months
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-point inspection
Horn operation
Accessory drive belt(s)
Radiator, cooler, heater and A/C hoses
Battery performance
Suspension component for leaks ordamage
Engine air filter
Steering and linkage
Exhaust system
Tires (including spare) for wear and properpressure**
Exterior lamps and hazard warning system
operation
Windshield for cracks, chips or pits
Fluid levels *
; fill if necessary
Washer spray and wiper operation
For oil and fluid leaks
* Brake, coolant recovery reservoir, automatic transmission, power steering and window
washer.
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
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A
About This Manual...........................................5
ABS
See: Brakes............................................................. 54
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes.................................................................. 55
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control...............61
Adjusting the Steering Wheel....................16
Air Filter See: Changing the Engine Air Filter...............117
Appendices....................................................180
Audible Warnings and Indicators.............29
Autolamps.........................................................19
Automatic High Beam Control..................22
Automatic High Beam Control Indicators........................................................22
Automatic Transmission.............................50
Automatic Transmission Fluid Check..............................................................122
B
Battery See: Changing the 12V Battery....................... 127
Brake Fluid Check.........................................124
Brakes.................................................................54 General Information............................................ 54
Breaking-In........................................................91
C
Canceling the Set Speed.............................61
Capacities and Specifications.................156
Car Wash See: Cleaning the Exterior............................... 130
Catalytic Converter........................................47
Changing a Fuse..............................................111
Changing the 12V Battery
...........................127
Changing the Engine Air Filter...................117
Cleaning the Engine......................................131
Cleaning the Exterior...................................130
Cleaning the Wheels
....................................131 Connected Vehicle
.......................................163
Connecting the Vehicle to a Mobile
Network............................................................. 163
Connected Vehicle Limitations
...............163
Connected Vehicle Requirements.........163
Connected Vehicle – Troubleshooting.........................................164
Connecting the Vehicle to a Mobile Network.........................................................163
Connecting FordPass to the Modem..........163
Enabling and Disabling the Modem............163
What Is the Modem........................................... 163
Connecting the Vehicle to a Wi-Fi Network.........................................................163
Coolant Check See: Engine Coolant Check............................. 118
Cruise Control.................................................60
Cruise Control Indicators..............................61
Cruise Control - Vehicles With: Adaptive Cruise Control................................................16
Cruise Control - Vehicles With: Cruise Control.............................................................16
Customer Assistance...................................98
Customer Information................................176 Radio Frequency Certification Labels.........176
D
Data Recording
..................................................7
Daytime Running Lamps - Vehicles With: Configurable Daytime Running
Lamps.............................................................20
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL)............20
Declaration of Conformity........................183
Direction Indicators
.........................................21
Driver Alert........................................................69
Driving Aids......................................................69
Driving Hints
....................................................90
Driving Through Water..................................91
DRL See: Daytime Running Lamps - Vehicles With:
Configurable Daytime Running
Lamps.................................................................. 20
See: Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL)................20
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