ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202008, Third-Printing- Roadside Emergencies
When driving with the full-size dissimilar
spare wheel and tire assembly, it is
recommended that you do not:
•
Exceed 50 mph (80 km/h) in 4WD.
• Engage 4WD unless the vehicle is
stationary.
• Use 4WD on dry pavement.
The usage of a full-size dissimilar spare
wheel and tire assembly can lead to
impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability. •
Wet weather driving capability.
• Four-wheel drive capability.
When driving with the full-size dissimilar
spare wheel and tire assembly additional
caution should be given to:
• Towing a trailer.
• Driving vehicles equipped with a
camper body.
• Driving vehicles with a load on the
cargo rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly
and seek service as soon as possible.
Location of the Spare Tire and
Tools
See the following table for their locations: Location
Item
Under the vehicle, just forward of the rearbumper.
Spare tire - pick-up trucks only
Fastened to the floor pan behind the rear-most seat on the passenger side.
Jack
Regular Cab: Fastened to floor behind thedriver seat.
Jack handle, lug wrench, lug wrench exten-
sion - only provided on dual rear wheel vehicles. Super Cab and Crew Cab: Fastened to the
floor under the rear seat on the driver's side.
Tire Change Procedure WARNING:
The jack supplied with
this vehicle is only intended for changing
wheels. Do not use the vehicle jack other
than when you are changing a wheel in
an emergency. 430
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Car Wash
See: Cleaning the Exterior.............................. 392
Catalytic Converter......................................195
On-Board Diagnostics (OBD-II)................... 196
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 197
Center Console
................................................171
Changing a Bulb...........................................383
Cargo Lamp and Central High Mounted
Brake Lamp Bulbs........................................ 385
Fog Lamp Bulbs................................................. 384
Front Park and Direction Indicator Lamp Bulbs.................................................................. 383
Headlamp Bulbs................................................ 383
LED Lamps.......................................................... 386
License Plate Lamp Bulb............................... 386
Rear Lamps, Brake Lamps, Rear Direction Indicator and Reversing Lamp
Bulbs................................................................. 384
Changing a Fuse
..........................................346
Fuses...................................................................... 346
Changing a Road Wheel...........................429 Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 429
Jacking the Vehicle............................................ 434
Location of the Spare Tire and Tools........430
Stowing the Flat Tire or Spare Tire.............439
Tire Change Procedure.................................... 430
Changing the 12V Battery.........................379 Battery Management System...................... 380
Changing the Engine Air Filter - 6.2L
.................................................................357
Changing the Engine Air Filter - 6.7L Diesel............................................................358
Air Filter Restriction Gauge............................ 359
Changing the Engine Air Filter - 7.3L.................................................................360
Changing the Engine-Mounted and Diesel Fuel Conditioner Module Fuel
Filters - 6.7L Diesel...................................386
Diesel Fuel Conditioner Module Filter................................................................... 386
Engine-mounted Fuel Filter.......................... 389
Changing the Engine Oil and Oil Filter...............................................................356
Engine lubrication for severe service operation......................................................... 356Changing the Vehicle Wi-Fi Hotspot
Name or Password...................................478
Changing the Wiper Blades.....................382
Checking MyKey System Status..............64 MyKey Distance.................................................... 64
Number of Admin Keys...................................... 64
Number of MyKeys.............................................. 64
Checking the Wiper Blades.....................382
Child Restraint and Seatbelt Maintenance.................................................44
Child Restraint Positioning.........................35
Child Safety
......................................................22
General Information............................................ 22
Child Safety Locks..........................................37 Left-Hand Side...................................................... 37
Right-Hand Side................................................... 37
Cleaning Leather Seats
.............................397
With King Ranch Edition................................. 398
Without King Ranch Edition........................... 397
Cleaning Products
........................................391
Materials................................................................ 391
Cleaning the Engine
....................................393
Cleaning the Exhaust - 6.7L Diesel.......394
Cleaning the Exterior..................................392 Cleaning the Exterior Lamps......................... 392
Cleaning the Exterior Precautions...............392
Exterior Chrome Parts...................................... 392
Exterior Plastic Parts........................................ 392
Stripes or Graphics............................................ 392
Underbody........................................................... 393
Under Hood......................................................... 393
Cleaning the Instrument Panel and Instrument Cluster Lens
.........................397
Cleaning the Interior...................................395
Cleaning the Wheels..................................399
Cleaning the Windows and Wiper Blades...........................................................394
Clearing All MyKeys.......................................63
Climate.............................................................531 Accessing Rear Climate Controls................533
Accessing the Climate Control Menu..........531
Directing the Airflow.......................................... 531
Rear Climate Control Lock Indicator..........533
Setting the Blower Motor Speed.................. 531
Setting the Temperature.................................. 531
Switching Auto Mode On and Off................531
Switching Dual Zone Mode On and Off....................................................................... 532
649
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202008, Third-Printing- Index
D
Data Recording..................................................11
Comfort, Convenience and Entertainment
Data....................................................................... 13
Event Data................................................................ 13
Service Data............................................................ 12
Services That Third Parties Provide...............14
Services That We Provide.................................. 14
Vehicles With a Modem...................................... 14
Vehicles With an Emergency Call System.................................................................. 15
Vehicles With SYNC............................................. 14
Daytime Running Lamps - Vehicles With: Configurable Daytime Running
Lamps.............................................................88
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL)............89
Declaration of Conformity.......................646 Radio Frequency Statement........................ 646
Diesel Exhaust Fluid Capacity and Specification..............................................462
Diesel Particulate Filter.............................202 Oxidation Catalytic Converter and Diesel
Particulate Filter System........................... 202
Regeneration....................................................... 202
Digital Radio...................................................481 HD Radio Reception and Station
Troubleshooting............................................ 483
Directing the Flow of Air.............................145 Directing Air to the Footwell Air
Vents................................................................... 145
Directing Air to the Instrument Panel Air Vents................................................................... 145
Directing Air to the Windshield Air Vents................................................................... 145
Direction Indicators
.......................................90
Doors and Locks.............................................66
Draining the Fuel Filter Water Trap - 6.7L Diesel..............................................................361
Draining the Diesel Fuel Conditioner Module.............................................................. 362
Filter Location..................................................... 362
Drive Control.................................................268 Selectable Drive Modes.................................. 268
Driver Alert.....................................................250 Using Driver Alert............................................... 250Driver and Passenger Airbags...................46
Children and Airbags............................................ 51
Passenger Airbag On and Off Switch .........46
Proper Driver and Front Passenger Seating Adjustment....................................................... 50
Driving Aids....................................................250
Driving Hints....................................................317
Driving Through Water
...............................320
For Vehicles without Tremor Off-Road
Package............................................................ 320
For Vehicles with Tremor Off-Road Package............................................................. 321
DRL See: Daytime Running Lamps - Vehicles With:
Configurable Daytime Running
Lamps................................................................. 88
See: Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL)................89
E
Economical Driving
.......................................317
Electromagnetic Compatibility...............618
Electronic Locking Differential.................221 Activating the Electronic Locking
Differential........................................................ 221
Operating ELD With a Spare or Mismatched Tires.................................................................... 222
Electronic Tailgate...........................................71 With the Outside Control Button..................... 71
With the Remote Control................................... 71
Emission Law
.................................................194
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........195
Tampering With a Noise Control System............................................................... 194
Enabling Remote Start
..............................140
End User License Agreement...................621 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) .................................. 621
Engine Block Heater
....................................182
Using the Engine Block Heater...................... 183
Engine Coolant Check - 6.2L..................364 Adding Coolant.................................................. 364
Engine Coolant Temperature Management.................................................. 367
Fail-Safe Cooling............................................... 366
Recycled Coolant.............................................. 365
651
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202008, Third-Printing- Index