2021 FORD F-350 lock

6. If the trailer wheels lock up, indicated
by squealing tires, reduce the gain
setting. If the trailer wheels turn freely,
increase the gain setting. Repeat Steps
5 and 6 until the gain setting is at a
point just below trailer wheel lock-up.
If towing a heavier trailer, trailer wheel
lock-up may not be attainable even
with the maximum gain setting of 10.
Information Display Warning Messages
Note: An authorized dealer can diagnose
the trailer brake controller to determine
exactly which trailer fault has occurred.
However, your Ford warranty does not cover
this diagnosis if the fault is with the trailer.
TRAILER BRAKE MODULE FAULT
Displays in response to faults sensed by
the trailer brake controller, accompanied
by a single tone. If this message appears,
contact an authorized dealer as soon as
possible for diagnosis and repair. The
controller may still function, but with
degraded performance.
WIRING FAULT ON TRAILER
Displays when there is a short circuit on
the electric brake output wire.
If this message displays, with no trailer
connected, the problem is with your vehicle
wiring or trailer brake controller. Contact
an authorized dealer.
If the message only displays with a trailer
connected, the problem is with the trailer
wiring. Consult your trailer dealer for
assistance. This can be a short to ground
(such as a chaffed wire), short to voltage
(such as a pulled pin on trailer emergency
breakaway battery) or the trailer brakes
may be drawing too much current. Points to Remember
Note:
Do not attempt removal of the trailer
brake controller without consulting the
Workshop Manual. Damage to the unit may
result.
• Adjust gain setting before using the
trailer brake controller.
• Adjust gain setting, using the procedure
above, whenever road, weather, trailer
or vehicle loading conditions change
from when the gain was initially set.
• Only use the manual control lever for
proper adjustment of the gain during
trailer setup. Misuse, such as
application during trailer sway, could
cause instability of trailer or tow
vehicle.
• Avoid towing in adverse weather
conditions. The trailer brake controller
does not provide anti-lock control of
the trailer wheels. Trailer wheels can
lock up on slippery surfaces, resulting
in reduced stability of trailer and tow
vehicle.
• The trailer brake controller is equipped
with a feature that reduces output at
vehicle speeds below 11 mph (18 km/h)
so trailer and vehicle braking is not jerky
or harsh. This feature is only active
when applying the brakes using your
vehicle's brake pedal, not the
controller.
• The controller interacts with the brake
control system and powertrain control
system of your vehicle to provide the
best performance on different road
conditions.
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•
Allow more distance for stopping with
a trailer attached. Anticipate stops and
brake gradually.
• Avoid parking on a grade. However, if
you must park on a grade:
1. Turn the steering wheel to point your vehicle tires away from traffic flow.
2. Set your vehicle parking brake.
3. Place the transmission in park (P).
4. Place wheel chocks in front and back of the trailer wheels. (Chocks not
included with vehicle.)
Your vehicle may be equipped with a
temporary or conventional spare tire. A
"temporary" spare tire is different in size
(diameter or width), tread-type
(All-Season or All Terrain) or is from a
different manufacturer than the road tires
on your vehicle. Consult information on the
tire label or Safety Compliance label for
limitations when using.
Launching or Retrieving a Boat or
Personal Watercraft (PWC)
Note: Disconnect the wiring to the trailer
before backing the trailer into the water.
Note: Reconnect the wiring to the trailer
after
you remove the trailer from the water.
When backing down a ramp during boat
launching or retrieval:
• Do not allow the static water level to
rise above the bottom edge of the rear
bumper.
• Do not allow waves to break higher
than
6 in (15 cm) above the bottom
edge of the rear bumper.
Exceeding these limits may allow water to
enter vehicle components:
• Causing internal damage to the
components.
• Affecting driveability, emissions, and
reliability. Replace the rear axle lubricant anytime
the rear axle has been submerged in water.
Water may have contaminated the rear
axle lubricant, which is not normally
checked or changed unless a leak is
suspected or other axle repair is required.
TOWING THE VEHICLE ON
FOUR WHEELS
WARNING:
If your vehicle has a
steering wheel lock make sure the
ignition is in the accessory or on position
when being towed.
Emergency Towing
If your vehicle becomes inoperable
(without access to wheel dollies,
car-hauling trailer, or flatbed transport
vehicle), it can be flat-towed (all wheels
on the ground, regardless of the powertrain
and transmission configuration) under the
following conditions:
• Your vehicle is facing forward for
towing in a forward direction.
• Place the transmission in neutral (N).
If you cannot move the transmission
into neutral (N), you may need to
override it. See
Transmission (page
207).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is
50 mi (80 km).
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering your vehicle.
See
Climate Control (page 143).
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Follow these guidelines if you have a need
for recreational towing, such as towing
your vehicle behind a motorhome. We have
designed these guidelines to prevent
damage to your transmission.
Two-wheel Drive Vehicles
Do not tow your vehicle with any wheels
on the ground, as vehicle or transmission
damage may occur. You must tow your
vehicle with all four (4) wheels off the
ground, such as when using a car-hauling
trailer.
Four-wheel Drive Vehicles
If towing your vehicle with wheels off the
ground it must be all four wheels, such as
when using a car-hauling trailer.
To tow a four-wheel drive vehicle with all
wheels on the ground, place the transfer
case in its neutral position and engage the
four-wheel-down towing feature.
Perform the steps in the following section
after positioning your vehicle behind the
tow vehicle and properly securing them
together.
Note:
Make sure you properly secure your
vehicle to the tow vehicle.
Towing With All Four Wheels On The
Ground
1. Put the ignition in the on position, but do not start the engine.
2. Press and hold the brake pedal.
3. Rotate the four-wheel drive control to 2H.
4. Shift into neutral (N).
5. Using the instrument cluster display controls on the steering wheel, select
Settings
.
6. Select
Advanced Settings.
7. Select
Vehicle.
8. Select
Neutral Tow. 9. Press and hold the
OK button until a
confirmation message appears in the
information display.
Note: You may hear an audible noise as the
transfer case shifts into its neutral position.
10. If you do not see a message in the display, you must perform the
procedure again from the beginning.
11. Leave the transmission in neutral (N)
and turn the ignition off.
12. If your vehicle has an ignition key, you
must leave the key in the ignition
while towing.
Note: To lock and unlock your vehicle, use
the keyless entry keypad or extra set of keys.
13. If your vehicle has intelligent access, switch the vehicle into accessory
mode. See
Starting and Stopping
the Engine (page 174).
Note: You do not need to leave your keys
in the vehicle. You can lock and unlock your
vehicle as you normally do.
14. Release the brake pedal. WARNING:
Do not disconnect the
battery during recreational towing. It
prevents the transfer case from shifting
properly and may cause the vehicle to
roll, even if the transmission is in park
(P). WARNING:
Shifting the transfer
case to its neutral position for
recreational towing may cause the
vehicle to roll, even if the transmission is
in park (P). It may injure the driver and
others. Make sure you press the foot
brake and the vehicle is in a secure, safe
position when you shift to neutral (N).
Note: Failing to put the transfer case in its
neutral position while towing with all four
wheels on the ground will damage vehicle
components.
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Note:
You can check four-wheel-down
towing status at any time by opening the
driver's door or turning the ignition to the
accessory or on position. A message
displays in the information display
confirming your vehicle is in neutral tow.
When finished towing with all four wheels
on the ground return the transfer case to
its 2H position:
1. With your vehicle still properly secured
to the tow vehicle, put the ignition in
the on position, but do not start the
engine. If your vehicle has an ignition
key, switch the key to on. If your vehicle
has intelligent access, switch the
vehicle into accessory mode. See
Starting and Stopping the Engine
(page
174).
2. Press and hold the brake pedal.
3. Shift out of neutral (N).
4. Release the brake pedal.
Note: If completed successfully, the
instrument cluster displays 2H and Neutral
Tow Disabled
.
Note: If the indicator light and message do
not display, you must perform the procedure
again from the beginning.
Note: If
Shift Delayed Pull Forward
displays in the instrument cluster, a transfer
case blockage is present. See resolving the
shift delayed pull forward message
instructions after this section.
5. Apply the parking brake and disconnect
the vehicle from the tow vehicle.
6. Release the parking brake, start the engine and shift the transmission to
drive (D) to make sure the transfer
case is out of neutral (N).
7. If the transfer case does not successfully shift out of neutral (N),
set the parking brake until you can have
your vehicle serviced. Resolving the
Shift Delayed Pull Forward
Message
1. Press and hold the brake pedal.
2. Put the transmission into neutral (N),
and then start the engine.
3. With the engine running, shift the transmission to drive (D) and let the
vehicle roll forward, up to
3 ft (1 m).
4. Make sure the instrument cluster displays that neutral tow is disabled.
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•
The tire air pressures recommended
for general driving are on the vehicle ’s
Safety Certification Label. The
maximum cold inflation pressure for
the tire and associated load rating is
on the tire sidewall. Tire air pressure
may require re-adjustment within these
pressure limits to accommodate the
additional weight of the snowplow
installation.
• Federal and some local regulations
require additional exterior lamps for
snowplow-equipped vehicles. Consult
your authorized dealer for additional
information.
Operating the Vehicle with the
Snowplow Attached
Note: Do not use your vehicle for snow
removal until you have driven at least
500 mi (800 km).
Ford recommends vehicle speed does not
exceed
45 mph (72 km/h) when
snowplowing.
If transporting a snowplow in summertime,
cooling system airflow may be blocked by
the snowplow. Change the snowplow
height or position to improve airflow to the
radiator or limit your vehicle speed to a
maximum of
45 mph (72 km/h).
The attached snowplow blade restricts
airflow to the radiator, and may cause the
engine to run at a higher temperature:
Attention to engine temperature is
especially important when outside
temperatures are above freezing. Angle
the blade to maximize airflow to the
radiator and monitor engine temperature
to determine whether a left or right angle
provides the best performance.
Follow the severe duty schedule in your
Scheduled Maintenance information for
engine oil and transmission fluid change
intervals. Snowplowing with your Airbag
Equipped Vehicle WARNING:
Do not attempt to
service, repair, or modify the
supplementary restraint system or
associated components. Failure to
follow this instruction could result in
personal injury or death. WARNING:
All occupants of your
vehicle, including the driver, should
always properly wear their seatbelts,
even when an airbag supplemental
restraint system is provided. Failure to
properly wear your seatbelt could
seriously increase the risk of injury or
death. WARNING:
Modifying or adding
equipment to the front end of your
vehicle (including hood, bumper system,
frame, front end body structure, tow
hooks and hood pins) may affect the
performance of the airbag system,
increasing the risk of injury. Do not
modify or add equipment to the front
end of your vehicle.
Note: Please refer to the Body Builders
Layout Book for instructions about the
appropriate installation of additional
equipment.
Your vehicle is equipped with a driver and
passenger airbag supplemental restraint
system. The supplemental restraint system
will activate in certain frontal and offset
frontal collisions when the vehicle sustains
sufficient frontal deceleration.
Careless or high speed driving while
plowing snow that results in sufficient
vehicle decelerations can deploy the
airbags. Such driving also increases the risk
of accidents.
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To install the floor mats, position the floor
mat eyelet over the retention post and
press down to lock in position.
To remove the floor mat, reverse the
installation procedure.
Note:
Regularly check the floor mats to
make sure they are secure.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle battery.
3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle battery.
4. Remove the jumper cable from the positive (+) terminal of the disabled
vehicle battery.
5. Allow the engine to idle for at least one
minute.
POST-CRASH ALERT SYSTEM
The system flashes the direction indicators
and sounds the horn (intermittently) in the
event of a serious impact that deploys an
airbag (front, side, side curtain or Safety
Canopy) or the seatbelt pretensioners.
The horn and indicators turn off when:
• You press the hazard control button.
• You press the panic button on the
remote entry transmitter (if equipped).
• Your vehicle runs out of power.
• Sounding of the horn is only enabled
in specific markets.
TRANSPORTING THE VEHICLE WARNING: Block the wheels to
help prevent the vehicle from moving. WARNING:
Unexpected and
possibly sudden vehicle movement may
occur if you do not take these
precautions. If you need to tow your vehicle, contact a
professional towing service or, if you are a
member of a roadside assistance program,
your roadside assistance service provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. We do
not approve a slingbelt towing procedure.
If you tow your vehicle incorrectly, or by
any other means, vehicle damage may
occur.
We produce a towing manual for all
authorized tow truck operators. Have your
tow truck operator refer to this manual for
proper hook-up and towing procedures for
your vehicle.
It is acceptable to have your two-wheel
drive vehicle towed with the front wheels
on the ground (without dollies) and the
rear wheels off the ground.
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