2021 FORD F-250 airbag off

If a crash deploys an airbag, excluding knee
airbags and rear inflatable seatbelts, or
activates the fuel pump shut-off, your
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth®-enabled phone.
See
Supplementary Restraints System
(page 45). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 325).
Important information about the fuel pump
shut-off is in this chapter.
Setting 911 Assist On or Off
Press the Settings button then select: Action and Description
Menu
Item
Select the desired option, on
or off.
911 Assist
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth®
enabled and compatible
cell phone to SYNC.
• A connected
Bluetooth® enabled
phone must have the ability to make
and maintain an outgoing call at the
time of the incident.
• A connected
Bluetooth® enabled
phone must have adequate network
coverage, battery power and signal
strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number. In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains
damage or loses its connection to SYNC
during a crash, SYNC searches for and tries
to connect to a previously paired cell
phone; SYNC then attempts to call the
emergency services.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle are
able to talk with the operator. Be prepared
to provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
501
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202008, Third-Printing- SYNC™
(If Equipped)

911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
SYNC Mobile Apps
The system enables voice and steering
wheel control of SYNC AppLink enabled
smartphone apps. When an app is running
through AppLink, you can control main
features of the app through voice
commands and steering wheel controls.
Note:
You must pair and connect your
smartphone to SYNC to access AppLink.
Note: Android users need to connect the
phone to SYNC using Bluetooth®. Note:
For information on available apps,
supported smartphone devices and
troubleshooting tips please visit the Ford
website.
Note: Availability of SYNC AppLink enabled
Apps will vary by region.
Note: Make sure you have an active account
for the app that you have downloaded.
Some apps work automatically with no
setup. Other apps want you to configure
your personal settings and personalize your
experience by creating stations or favorites.
We recommend you do this at home or
outside of your vehicle.
To Access Using the SYNC Menu
Press the Mobile Apps button to access
the menu on-screen. Then select: Action and Description
Menu
Item
Scroll through the list of
available applications and
select a particular app.
Find
Mobile
Apps
Note: If you cannot find a compatible SYNC
AppLink app, make sure the required app is
running on the mobile device.
To Access Using Voice Commands
Press the voice button, then when prompted say: Action and Description
Voice Command
Say the name of the application after the tone.
The app should start. When an app is running through SYNC, you can press the voice button and speak commands specific to the app, for example "Play Playlist Road Trip".
Mobile Applications
SYNC lists all of the currently available mobile apps.
List Applications
Searches your connected mobile device for SYNC-compatible mobile apps.
Find Applications
Use this command to discover the available voice commands.
Help
502
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202008, Third-Printing- SYNC™
(If Equipped)

3
360 Degree Camera...................................238
Advanced Camera Views............................... 238
Auxiliary Camera................................................. 241
Bed View Camera.............................................. 240
Camera Views..................................................... 238
Front Camera...................................................... 239
Keep Out Zone.................................................... 239
Side Camera........................................................ 240
4
4WD See: Four-Wheel Drive...................................... 213
A
A/C See: Climate Control - Vehicles With:
Automatic Temperature Control.............143
See: Climate Control - Vehicles With: Manual Temperature Control.................................... 147
About This Manual...........................................9
ABS See: Brakes........................................................... 223
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 225
Accessories....................................................558
Accessories See: Replacement Parts
Recommendation............................................ 16
ACC See: Using Adaptive Cruise Control............243
Adjustable Pedals.........................................84
Adjusting the Headlamps.........................381 Horizontal Aim Adjustment........................... 382
Vertical Aim Adjustment................................. 381
Adjusting the Pedals....................................84
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column .............................................................
81
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column...........................................................80
End of Travel Position........................................ 80
Memory Feature................................................... 80Airbag Disposal...............................................54
Air Conditioning
See: Climate Control - Vehicles With:
Automatic Temperature Control.............143
See: Climate Control - Vehicles With: Manual Temperature Control.................................... 147
Air Conditioning System Capacity and Specification - 6.2L..................................459
Air Conditioning System Capacity and Specification - 6.7L Diesel....................460
Air Conditioning System Capacity and Specification - 7.3L...................................461
Air Filter See: Changing the Engine Air Filter -
6.2L
..................................................................... 357
See: Changing the Engine Air Filter - 6.7L Diesel ................................................................. 358
See: Changing the Engine Air Filter - 7.3L..................................................................... 360
Alarm See: Anti-Theft Alarm........................................ 76
Ambient Lighting
.............................................91
Adjusting the Brightness.................................... 91
Switching Ambient Lighting Off...................... 91
Switching Ambient Lighting On....................... 91
Anti-Theft Alarm
............................................76
Arming the Alarm.................................................. 77
Disarming the Alarm............................................ 77
Using the System................................................. 76
Appendices.....................................................618
Apps.................................................................540 SiriusXM Traffic and Travel Link................... 542
Using Apps on an Android Device................541
Using Apps on an iOS Device......................... 541
Using Mobile Navigation on an Android Device................................................................. 541
At a Glance.......................................................20
Audible Warnings and Indicators...........109 Headlamps On Warning Chime.................... 109
Key in Ignition Warning Chime...................... 109
Keyless Warning Alert....................................... 109
Parking Brake On Warning Chime...............109
Audio Control
...................................................81
You can operate the following functions
with the control:............................................... 81
Audio System
................................................479
General Information......................................... 479
647
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202008, Third-Printing- Index

Switching Maximum Air Conditioning On
and Off.............................................................. 532
Switching Maximum Defrost On and Off....................................................................... 532
Switching Rear Auto Mode On and Off....................................................................... 533
Switching Recirculated Air On and Off....................................................................... 533
Switching the Air Conditioning On and Off........................................................................\
531
Switching the Climate Controlled Seats On and Off.............................................................. 532
Switching the Climate Control On and Off....................................................................... 532
Switching the Heated Exterior Mirrors On and Off.............................................................. 532
Switching the Heated Rear Window On and Off....................................................................... 532
Switching the Heated Seats On and Off....................................................................... 532
Switching the Heated Steering Wheel On and Off.............................................................. 532
Switching the Heated Windshield On and Off....................................................................... 532
Switching the Rear Climate Controlled Seats On and Off.......................................... 533
Switching the Rear Heated Seats On and Off....................................................................... 533
Switching the Rear Ventilated Seats On and Off.............................................................. 533
Switching the Ventilated Seats On and Off....................................................................... 533
Climate Control.............................................143 Auto Mode............................................................. 145
Climate Control – Troubleshooting.............146
Climate Control – Troubleshooting.........................................146
Climate Control – Frequently Asked
Questions......................................................... 146
Connected Vehicle
......................................474
Connecting the Vehicle to a Mobile
Network............................................................ 474
Connected Vehicle Limitations
...............474
Connected Vehicle Requirements.........474
Connected Vehicle – Troubleshooting - Vehicles With: Modem............................475
Connected Vehicle – Troubleshooting - Vehicles With: SYNC/SYNC 3..............476 Connecting the Vehicle to a Mobile
Network........................................................474
Connecting FordPass to the Modem..........474
Enabling and Disabling the Modem...........474
What Is the Modem.......................................... 474
Connecting the Vehicle to a Wi-Fi Network........................................................474
Coolant Check See: Engine Coolant Check - 6.2L...............364
See: Engine Coolant Check - 6.7L
Diesel................................................................ 368
See: Engine Coolant Check - 7.3L.................371
Cooling System Capacity and Specification - 6.2L..................................455
Cooling System Capacity and Specification - 6.7L Diesel....................456
Cooling System Capacity and Specification - 7.3L..................................456
Crash Sensors and Airbag Indicator........53
Creating a MyKey
............................................62
Programming or Changing Configurable
Settings............................................................... 63
Creating a Vehicle Wi-Fi Hotspot..........478 Connecting a Device to the Wi-Fi
Hotspot............................................................. 478
Finding the Wi-Fi Hotspot Name and Password......................................................... 478
Cross Traffic Alert........................................259 Cross Traffic Alert Behavior When Trailer
is Attached....................................................... 261
Cross Traffic Alert Indicator............................ 261
Cross Traffic Alert Information Messages.......................................................... 261
Cross Traffic Alert System Limitations...................................................... 260
Cross Traffic Alert System Sensors............260
Switching the System On and Off...............261
Using Cross Traffic Alert.................................. 259
Cruise Control................................................242
Cruise Control Indicators
..........................243
Cruise Control - Vehicles With: Adaptive Cruise Control
...............................................82
Cruise Control - Vehicles With: Cruise Control.............................................................82
Customer Assistance.................................332
Customer Information
...............................584
Radio Frequency Certification
Labels............................................................... 584
650
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202008, Third-Printing- Index

D
Data Recording..................................................11
Comfort, Convenience and Entertainment
Data....................................................................... 13
Event Data................................................................ 13
Service Data............................................................ 12
Services That Third Parties Provide...............14
Services That We Provide.................................. 14
Vehicles With a Modem...................................... 14
Vehicles With an Emergency Call System.................................................................. 15
Vehicles With SYNC............................................. 14
Daytime Running Lamps - Vehicles With: Configurable Daytime Running
Lamps.............................................................88
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL)............89
Declaration of Conformity.......................646 Radio Frequency Statement........................ 646
Diesel Exhaust Fluid Capacity and Specification..............................................462
Diesel Particulate Filter.............................202 Oxidation Catalytic Converter and Diesel
Particulate Filter System........................... 202
Regeneration....................................................... 202
Digital Radio...................................................481 HD Radio Reception and Station
Troubleshooting............................................ 483
Directing the Flow of Air.............................145 Directing Air to the Footwell Air
Vents................................................................... 145
Directing Air to the Instrument Panel Air Vents................................................................... 145
Directing Air to the Windshield Air Vents................................................................... 145
Direction Indicators
.......................................90
Doors and Locks.............................................66
Draining the Fuel Filter Water Trap - 6.7L Diesel..............................................................361
Draining the Diesel Fuel Conditioner Module.............................................................. 362
Filter Location..................................................... 362
Drive Control.................................................268 Selectable Drive Modes.................................. 268
Driver Alert.....................................................250 Using Driver Alert............................................... 250Driver and Passenger Airbags...................46
Children and Airbags............................................ 51
Passenger Airbag On and Off Switch .........46
Proper Driver and Front Passenger Seating Adjustment....................................................... 50
Driving Aids....................................................250
Driving Hints....................................................317
Driving Through Water
...............................320
For Vehicles without Tremor Off-Road
Package............................................................ 320
For Vehicles with Tremor Off-Road Package............................................................. 321
DRL See: Daytime Running Lamps - Vehicles With:
Configurable Daytime Running
Lamps................................................................. 88
See: Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL)................89
E
Economical Driving
.......................................317
Electromagnetic Compatibility...............618
Electronic Locking Differential.................221 Activating the Electronic Locking
Differential........................................................ 221
Operating ELD With a Spare or Mismatched Tires.................................................................... 222
Electronic Tailgate...........................................71 With the Outside Control Button..................... 71
With the Remote Control................................... 71
Emission Law
.................................................194
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........195
Tampering With a Noise Control System............................................................... 194
Enabling Remote Start
..............................140
End User License Agreement...................621 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) .................................. 621
Engine Block Heater
....................................182
Using the Engine Block Heater...................... 183
Engine Coolant Check - 6.2L..................364 Adding Coolant.................................................. 364
Engine Coolant Temperature Management.................................................. 367
Fail-Safe Cooling............................................... 366
Recycled Coolant.............................................. 365
651
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202008, Third-Printing- Index

Why Maintain Your Vehicle?.........................
565
Why Maintain Your Vehicle at Your Dealership?..................................................... 565
Getting Assistance Outside the U.S. and Canada.........................................................335
Getting the Services You Need...............332 Away From Home.............................................. 332
Global Opening..............................................96
Opening the Windows....................................... 96
H
Handbrake See: Parking Brake............................................. 225
Hazard Flashers...........................................326
HDC See: Using Hill Descent Control.................... 232
Headlamp Adjusting See: Adjusting the Headlamps...................... 381
Headrest See: Head Restraints.......................................... 151
Head Restraints
..............................................151
Adjusting the Head Restraint......................... 152
Heated Seats.................................................160 Rear Heated Seats............................................. 160
Heated Steering Wheel
................................82
Heating See: Climate Control - Vehicles With:
Automatic Temperature Control.............143
See: Climate Control - Vehicles With: Manual Temperature Control.................................... 147
Hill Start Assist.............................................225 Switching the System On and Off..............226
Using Hill Start Assist....................................... 226
Hints on Driving With Anti-Lock Brakes............................................................225
Hood Lock See: Opening and Closing the Hood..........348
Horn.....................................................................83
How Does the Rear Occupant Alert System Work
...............................................162
Hydraulic Power Steering Fluid Capacity and Specification
......................................472
I
Identifying the Climate Control Unit..................................................................143 Ignition Switch................................................174
In California (U.S. Only).............................333
Information Display Control
.......................82
Information Displays....................................110
General Information........................................... 110
Information Messages
.................................121
4WD........................................................................\
. 138
Active Park.............................................................. 121
Adaptive Cruise Control.................................... 122
Adaptive Steering............................................... 123
AdvanceTrac and Traction Control..............123
Airbag...................................................................... 124
Alarm and Security............................................. 124
Automatic Engine Shutdown......................... 124
Battery and Charging System........................ 125
Blind Spot Information and Cross Traffic Alert System.................................................... 125
Diesel Messages.................................................. 126
Doors and Locks.................................................. 128
Driver Alert............................................................. 129
Drivetrain................................................................ 129
Engine..................................................................... 129
Fuel........................................................................\
.. 130
Keys and Remote Controls............................. 130
Lane Keeping System......................................... 131
Maintenance.......................................................... 131
MyKey...................................................................... 132
Off Road................................................................. 132
Park Aid................................................................... 133
Park Brake.............................................................. 133
Power Steering.................................................... 134
Pre-Collision Assist............................................ 134
Remote Start........................................................ 135
Seats........................................................................\
135
Starting System .................................................. 135
Tailgate................................................................... 135
Tire Pressure Monitoring System.................. 136
Trail Control.......................................................... 136
Trailer....................................................................... 137
Installing Child Restraints
...........................24
Child Seats.............................................................. 24
Combining Seatbelt and LATCH Lower Anchors for Attaching Child
Restraints........................................................... 30
Front Seat Tether Strap Attachment (Regular Cab).................................................... 31
Rear Seat Tether Strap Attachment (Crew Cab and Super Cab)....................................... 32
654
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202008, Third-Printing- Index

Switching the Heated Seat Settings On and
Off........................................................................\
. 141
Switching the Heated Steering Wheel Settings On and Off....................................... 141
Removing the Tailgate..................................72
Repairing Minor Paint Damage..............399
Replacement Parts Recommendation........................................16
Collision Repairs.................................................... 16
Scheduled Maintenance and Mechanical Repairs................................................................. 16
Warranty on Replacement Parts.................... 16
Replacing a Lost Key or Remote Control
............................................................60
Replacing the Cabin Air Filter..................150
Reporting Safety Defects (Canada Only)..............................................................337
Reporting Safety Defects (U.S. Only)..............................................................337
Resuming the Set Speed..........................243
Roadside Assistance
..................................325
Vehicles Sold in Canada: Getting Roadside
Assistance....................................................... 326
Vehicles Sold in the United States: Getting Roadside Assistance................................... 325
Vehicles Sold in the United States: Using Roadside Assistance................................... 325
Roadside Emergencies..............................325
Running-In See: Breaking-In................................................. 320
Running Out of Fuel....................................189
S
Safety Canopy ™
.............................................52
Safety Precautions......................................184
Satellite Radio
..............................................484
Satellite Radio Electronic Serial Number
(ESN)................................................................ 485
Satellite Radio Reception Factors..............485
SiriusXM Satellite Radio Service.................485
Troubleshooting................................................ 486
Scheduled Maintenance
..........................565
Seatbelt Extensions......................................44
Seatbelt Height Adjustment......................42
Seatbelt Reminder........................................43
Belt-Minder™........................................................ 43Seatbelts...........................................................38
Principle of Operation........................................ 38
Seatbelt Warning Lamp and Indicator Chime...............................................................42
Conditions of operation..................................... 42
Seats...................................................................151
Security..............................................................76
Selective Catalytic Reductant System - Diesel..............................................................197
Contaminated Diesel Exhaust Fluid or Inoperative Selective Catalytic Reduction
System............................................................... 201
Diesel Exhaust Fluid Guidelines and Information..................................................... 200
Diesel Exhaust Fluid Level............................... 197
Diesel Exhaust Fluid Warning Messages and Vehicle Operations............................... 199
Filling the Diesel Exhaust Fluid Tank..........198
Settings...........................................................543 ........................................................................\
.......... 543
911 Assist............................................................... 543
Ambient Lighting............................................... 544
Audio...................................................................... 543
Automatic Updates.......................................... 543
Charge Settings................................................. 544
Clock....................................................................... 543
Display................................................................... 544
Driver Assist......................................................... 543
FordPass............................................................... 543
General.................................................................. 543
Message Center................................................. 544
Mobile Apps......................................................... 543
Multi Contour Seats.......................................... 544
Navigation............................................................ 544
Personal Profiles................................................ 544
Phone..................................................................... 543
Seats...................................................................... 544
Sound..................................................................... 543
Valet Mode........................................................... 544
Vehicle................................................................... 543
Voice Control....................................................... 544
Setting the Blower Motor Speed............144
Setting the Cruise Control Speed..........242 Changing the Set Speed................................. 242
Setting the Temperature...........................144
Setting the Trail Control Speed...............231
Side Airbags......................................................51
Sitting in the Correct Position...................151
658
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202008, Third-Printing- Index

Sliding Windows............................................99
Power Sliding Back Window........................... 99
Snow Chains See: Using Snow Chains................................. 420
Snow Plowing................................................321
Engine temperature while plowing.............323
Installing the Snowplow.................................. 321
Operating the Vehicle with the Snowplow Attached........................................................... 322
Snowplowing with your Airbag Equipped Vehicle............................................................... 322
Transmission operation while plowing............................................................. 323
Spare Wheel See: Changing a Road Wheel....................... 429
Special Notices
................................................16
New Vehicle Limited Warranty........................ 16
On Board Diagnostics Data Link Connector........................................................... 16
Special Instructions............................................. 16
Using a Slide-In Camper..................................... 17
Using your Vehicle as an Ambulance.............17
Using your Vehicle as a Stationary Power Source................................................................... 17
Using your Vehicle With a Snowplow............17
Special Operating Conditions Scheduled Maintenance...............................................574
Diesel Engine........................................................ 577
Exceptions............................................................ 582
Gasoline Engine.................................................. 574
Speed Control See: Cruise Control............................................ 242
Spot Lamps.....................................................90
Spring U-Bolt Check - F-600.................389 U-bolt Nut Torque............................................. 390
Stability Control
...........................................228
Principle of Operation...................................... 228
Starter Switch See: Ignition Switch............................................ 174
Starting a Diesel Engine - 6.7L Diesel...............................................................177
Automatic Engine Shutdown......................... 179
Cold Weather Operation.................................. 179
Cold Weather Starting...................................... 179
Diesel Engine Fast Start Glow Plug System............................................................... 178
Vehicles with an Ignition Key.......................... 178
Vehicles with Keyless Start............................. 178Starting a Gasoline Engine - 6.2L/
7.3L...................................................................175
Automatic Engine Shutdown......................... 176
Cold Weather Starting (Flexible Fuel Vehicles Only).................................................. 177
Failure to Start..................................................... 176
Guarding Against Exhaust Fumes.................177
Important Ventilating Information................177
Stopping the Engine When Your Vehicle is Moving................................................................ 176
Stopping the Engine When Your Vehicle is Stationary......................................................... 176
Vehicles with an Ignition Key.......................... 175
Vehicles with Keyless Start............................. 176
Starting and Stopping the Engine..........174 General Information........................................... 174
Steering...........................................................262 Adaptive Learning............................................. 263
Adaptive Steering.............................................. 263
Electronic Torque Overlay Steering............262
Hydraulic Power Steering............................... 262
Steering Wheel
...............................................80
Storage Compartments..............................171
Sunroof See: Moonroof..................................................... 100
Sun Visors
.......................................................100
Illuminated Vanity Mirror................................. 100
Supplementary Restraints System.........45 Principle of Operation........................................ 45
Switching Air Conditioning On and Off....................................................................143
Switching Automatic High Beam Control On and Off.....................................................93
Activating the Automatic High Beam Control ................................................................. 93
Switching Climate Control On and Off....................................................................143
Switching Cruise Control On and Off
...................................................................242
Switching Cruise Control Off......................... 242
Switching Cruise Control On......................... 242
Switching Maximum Cooling On and Off....................................................................143
Switching Maximum Defrost On and Off....................................................................143
Switching Off the Engine - 6.7L Diesel..............................................................182
659
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 202008, Third-Printing- Index