2021 FORD EXPLORER door lock

•
Use a spray with a 40 degree wide
spray angle pattern.
• Keep the nozzle at a 12 in (305 mm)
distance and 90 degree angle to your
vehicle's surface.
Note: Holding the pressure washer nozzle
at an angle to the vehicle's surface may
damage graphics and cause the edges to
peel away from the vehicle's surface.
Underbody
Regularly clean the underside of your
vehicle using water. Keep body and door
drain holes free of debris or foreign
material.
Under Hood
For removing black rubber marks from
under the hood we recommend Motorcraft
Wheel and Tire Cleaner or Motorcraft Bug
and Tar Remover.
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax.
• Use a quality wax that does not contain
abrasives.
• Follow the manufacturer ’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles. •
Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
• Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
Note: If your vehicle has an engine cover
remove the cover before application of
Motorcraft Engine Shampoo and Degreaser.
Immediately rinse away any over spray.
345
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Vehicle Care

Body
•
Wash your vehicle thoroughly to
remove dirt, grease, oil, tar or mud from
exterior surfaces, rear-wheel housing
and the underside of front fenders.
• Periodically wash your vehicle if it is
stored in exposed locations.
• Touch-up exposed or primed metal to
prevent rust.
• Cover chrome and stainless steel parts
with a thick coat of auto wax to prevent
discoloration. Re-wax as necessary
when you wash your vehicle.
• Lubricate all hood, door and luggage
compartment hinges and latches with
a light grade oil.
• Cover interior trim to prevent fading.
• Keep all rubber parts free from oil and
solvents.
Engine
• Change the engine oil and filter prior to
storage because used engine oil
contains contaminates which may
cause engine damage.
• Start the engine every 15 days for a
minimum of 15 minutes. Run at fast
idle with the climate controls set to
defrost until the engine reaches normal
operating temperature.
• With your foot on the brake, shift
through all the gears while the engine
is running.
• We recommend that you change the
engine oil before you use your vehicle
again.
Fuel system
• Fill the fuel tank with high-quality fuel
until the first automatic shutoff of the
fuel pump nozzle. Cooling system
•
Protect against freezing temperatures.
• When removing your vehicle from
storage, check coolant fluid level.
Confirm that there are no cooling
system leaks and that fluid is at the
recommended level.
Disconnecting Your 12 Volt Battery
• Check and recharge as necessary. Keep
connections clean.
• If storing your vehicle for more than 30
days without recharging the battery,
we recommend that you disconnect
the battery cables to maintain battery
charge for quick starting.
Note: It is necessary to reset memory
features if you disconnect the battery
cables.
Plugging in Your HYBRID
We recommend the following options for
your plug-in vehicle (PHEV) :
• Leave your vehicle plugged in. The 12
volt battery maintains power if left
plugged in. However, this periodically
uses electricity from the household
outlet.
• Connect a battery charger to your 12
volt battery and leave it on a
continuous, slow charge.
• Disconnect the 12 volt battery. If your
12 volt battery is located in the luggage
compartment, do not fully shut the
luggage compartment after
disconnecting the 12 volt battery. Only
leave the luggage compartment open
if your vehicle is stored in a locked
location.
Brakes
• Make sure the brakes and parking brake
release fully.
349
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Vehicle Care

GENERAL INFORMATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
About SYNC
The system allows you to interact with the
entertainment, information and
communication systems on your vehicle
using voice commands and a touchscreen.
The system provides easy interaction with
audio, phone, navigation, mobile apps and
settings.
Note: You can switch the system on and
use it for up to an hour without switching
the ignition on.
Note: You can use the system after you
switch the ignition off for up to 10 minutes
or until you open a door.
Note: For your safety, some features are
speed-dependent. Their use is limited to
when your vehicle speed is less than 3 mph
(5 km/h). Using the Touchscreen
Status bar.
A
Home screen.
B
Clock. See Settings (page 464).
C
Outside air temperature.
D
Feature bar.
E
Status Bar Cell phone microphone muted.
Audio system muted.
Software update installed.
Wi-Fi connected.
Cell phone roaming.
Text message received.
433
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing SYNC™ 3E293823

Phone
Possible Cause and Resolution
Symptom
During a call, I can hear
excessive background noise. –
Incorrect cell phone settings.
•Check and adjust the audio settings on your cell
phone. Refer to your cell phone's user manual.
– Cell phone malfunction.
•Switch your cell phone and Bluetooth on and off
and try again.
– Cell phone microphone muted.
•Unmute your cell phone microphone.
During a call, I can hear the
other person but they
cannot hear me.
During a call, I cannot hear
the other person and they
cannot hear me.
–
System restart required.
•Restart the system. Switch the ignition off and
open the door. Close the door and lock the vehicle.
Wait until the touchscreen is off and any illumin-
ated USB ports are not illuminated. Unlock the
vehicle, switch the ignition on and try again.
I cannot download phone-
book. –
Incompatible cell phone.
•Check the compatibility of your cell phone on our
website.
– Incorrect cell phone settings.
•Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.
– Incorrect system settings.
•Switch automatic phonebook download on. See
Settings (page 464).
– Cell phone malfunction.
•Switch your cell phone off, reset it and try again.
– Incorrect cell phone settings.
•Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.
• Check the location of the missing contacts on your
cell phone. If they are stored on the SIM card, move
them to the cell phone memory.
– Incorrect system settings.
•Switch automatic phonebook download on. See
Settings
(page 464).
A message displays
suggesting that my phone-
book has downloaded but it
is empty or it has missing
contacts.
470
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing SYNC™ 3

Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Seatbelts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and seatbelt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
484
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Scheduled Maintenance

Switching the Rear Heated Seats On and
Off...................................................................... 453
Switching the Rear Ventilated Seats On and Off.............................................................. 453
Switching the Ventilated Seats On and Off...................................................................... 453
Climate Control.............................................139
Cold Weather Precautions.......................296
Collision, Damage or Fire Event.............302 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries..................... 302
Connected Vehicle
.......................................421
Connecting the Vehicle to a Mobile
Network............................................................. 421
Connected Vehicle Data...............................17
Connected Vehicle Limitations...............421
Connected Vehicle Requirements..........421
Connected Vehicle – Troubleshooting - Vehicles With: Modem............................422
Connected Vehicle – Troubleshooting - Vehicles With: SYNC 3............................423
Connecting the Vehicle to a Mobile Network.........................................................421
Connecting FordPass to the Modem..........421
Enabling and Disabling the Modem............421
What Is the Modem........................................... 421
Connecting the Vehicle to a Wi-Fi Network - Vehicles With: SYNC 3
........421
Coolant Check See: Engine Coolant Check............................. 331
Crash Sensors and Airbag Indicator
........52
Creating a MyKey...........................................65
Programming and Changing Configurable
Settings.............................................................. 66
Creating a Vehicle Wi-Fi Hotspot..........425 Connecting a Device to the Wi-Fi
Hotspot............................................................ 425
Finding the Wi-Fi Hotspot Name and Password......................................................... 425
Cross Traffic Alert........................................268 Cross Traffic Alert Behavior When Trailer
is Attached...................................................... 270
Cross Traffic Alert Indicator........................... 270
Cross Traffic Alert Information Messages........................................................... 271
Cross Traffic Alert System Limitations ....................................................... 270Cross Traffic Alert System Sensors.............270
Switching the System On and Off...............270
Using Cross Traffic Alert.................................
268
Cruise Control
...............................................244
Cruise Control Indicators..........................245
Cruise Control - Vehicles With: Adaptive Cruise Control With Stop and Go..........82
Cruise Control - Vehicles With: Cruise Control
............................................................83
Cup Holders......................................................171
Customer Assistance.................................305
Customer Information................................491 Radio Frequency Certification Labels........491
D
Data Privacy
......................................................15
Services That Third Parties Provide...............15
Services That We Provide.................................. 15
Daytime Running Lamps - Vehicles With: Configurable Daytime Running
Lamps.............................................................89
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL)............89
Digital Radio
...................................................427
HD Radio Reception and Station
Troubleshooting............................................ 428
Direction Indicators
.......................................90
Direction Indicator................................................ 91
Switching the Direction Indicators On and Off........................................................................\
. 90
Doors and Locks.............................................69
Drive Mode Control.....................................278 Drive Modes......................................................... 278
Drive Modes...................................................278 Deep Snow/Sand.............................................. 278
Eco........................................................................\
... 279
Normal................................................................... 279
Slippery.................................................................. 279
Sport....................................................................... 279
Tow/Haul.............................................................. 279
Trail........................................................................\
.. 279
Driver Alert.....................................................259 PRINCIPLE OF OPERATION.......................... 259
USING DRIVER ALERT.................................... 259
Driver and Passenger Airbags....................47 Children and Airbags.......................................... 48
563
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Index

Trailer Lamps.......................................................
292
When Towing a Trailer..................................... 293
Event Data.........................................................16
Export Unique Options.................................14
Exterior Mirrors - Excluding: ST.................97 360-Degree Camera.......................................... 98
Auto-dimming Feature...................................... 98
Auto-Folding Mirrors .......................................... 97
Blind Spot Information System...................... 98
Direction Indicator Mirrors ............................... 98
Fold-Away Exterior Mirrors............................... 97
Heated Exterior Mirrors ..................................... 98
Memory Mirrors ................................................... 98
Power Exterior Mirrors......................................... 97
Puddle Lamps....................................................... 98
Exterior Mirrors - ST......................................98 Auto-dimming Feature.................................... 100
Auto-Folding Mirrors........................................... 99
Blind Spot Information System.................... 100
Direction Indicator Mirrors.............................. 100
Fold-Away Exterior Mirrors............................... 99
Heated Exterior Mirrors.................................... 100
Memory Mirrors................................................... 100
Power Exterior Mirrors........................................ 98
Puddle Lamps..................................................... 100
F
Fastening the Seatbelts..............................39
Seatbelt Locking Modes................................... 40
Using Seatbelts During Pregnancy................39
Flat Tire See: Changing a Road Wheel........................ 374
Floor Mats.......................................................297
Fog Lamps - Front See: Front Fog Lamps........................................ 89
Ford Credit
..........................................................11
US Only...................................................................... 11
Ford Protect..................................................480 Ford Protect Extended Service Plan
(CANADA ONLY)........................................... 481
Ford Protect Extended Service Plans (U.S. Only)................................................................. 480
Four-Wheel Drive.........................................207 Principle of Operation...................................... 207
Front Fog Lamps
............................................89
Front Fog Lamp Indicator................................. 90Switching the Front Fog Lamps On or
Off........................................................................\
. 89
Front Parking Aid
..........................................232
Object Distance Indicator............................... 233
Front Passenger Sensing System
............48
Front Wiper Blades See: Changing the Front Wiper Blades......340
Fuel and Refueling.......................................185
Fuel Consumption.......................................194 Advertised Capacity.......................................... 194
Calculating Fuel Economy.............................. 195
Fuel Filler Funnel Location........................187
Fuel Filter........................................................340
Fuel Quality - E85........................................185 Choosing the Right Fuel - Flex Fuel
Vehicles............................................................. 185
Switching Between E85 and Gasoline............................................................ 186
Fuel Quality - Gasoline...............................187 Choosing the Right Fuel................................... 187
Fuel Shutoff
..................................................299
Fuses..................................................................312
Fuse Specification Chart............................312 Engine Compartment Fuse Box.................... 312
Passenger Compartment Fuse Panel.........317
G
Garage Door Opener...................................162
Garage Door Opener See: Universal Garage Door Opener............162
Gauges - Vehicles With: 12.3 Inch Instrument Cluster Display
Screen...........................................................104
Distance to Empty............................................. 106
Engine Coolant Temperature Gauge..........106
Fuel Gauge............................................................ 105
Gauge Display...................................................... 105
Information Bar................................................... 105
Information Display........................................... 105
Low Fuel Reminder............................................ 105
Gauges - Vehicles With: 4.2 Inch Instrument Cluster Display
Screen...........................................................106
Engine Coolant Temperature Gauge...........107
Fuel Gauge............................................................ 107
Information Display............................................ 107
565
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Index

General Information - Vehicles With: 4.2
Inch Instrument Cluster Display
Screen.................................................................. 117
General Information - Vehicles With: 6.5 Inch Instrument Cluster Display
Screen................................................................. 112
Information Messages.................................121
4WD........................................................................\
. 138
Active Park............................................................. 122
Adaptive Cruise Control.................................... 122
Adaptive Headlamps......................................... 122
AdvanceTrac ™ and Traction Control..........123
Alarm....................................................................... 123
Battery and Charging System (12 volt)..................................................................... 123
Battery and Charging System (High Voltage)............................................................. 124
Blind Spot Information and Cross Traffic Alert System.................................................... 124
Doors and Locks.................................................. 125
Driver Alert............................................................. 126
Fuel........................................................................\
.. 126
Hill Descent Control........................................... 127
Hill Start Assist.................................................... 128
Keys and Intelligent Access............................ 128
Lane Keeping System....................................... 129
Maintenance......................................................... 129
MyKey......................................................................130
Park Aid.................................................................... 131
Park Brake.............................................................. 132
Power Steering..................................................... 133
Pre-Collision Assist............................................ 133
Remote Start........................................................ 133
Seats........................................................................\
134
Starting System.................................................. 134
Tire Pressure Monitoring System.................. 135
Trailer....................................................................... 135
Transmission........................................................ 136
Installing Child Restraints
...........................25
Child Seats.............................................................. 25
Using Lap and Shoulder Belts......................... 25
Using Lower Anchors and Tethers for CHildren (LATCH)........................................... 28
Using Tether Straps............................................. 29
Instrument Cluster
.......................................103
Instrument Lighting Dimmer.....................88
Instrument Panel
.............................................21
Interior Air Quality........................................145 Interior Lamps..................................................91
Front Interior Lamp.............................................. 91
Rear Interior Lamps.............................................. 91
Interior Mirror
.................................................100
Automatic Dimming Mirror............................. 100
Manual Dimming Mirror................................... 100
Introduction........................................................9
J
Jump Starting the Vehicle.......................300 Connecting the Jumper Cables................... 300
Jump Starting...................................................... 301
Locating the Jump Starting Connection Points................................................................ 300
Preparing Your Vehicle.................................... 300
Removing the Jumper Cables........................ 301
K
Keyless Entry
....................................................72
SECURICODE™ Keyless Entry Keypad........72
Keyless Starting
.............................................172
Ignition Modes...................................................... 173
Keys and Remote Controls.........................57
L
Lane Keeping System
................................260
Switching the System On and Off...............261
Liftgate...............................................................74
Lighting Control
..............................................87
Flashing High Beam Headlamps................... 88
Lighting Control Selections.............................. 87
Switching High Beam Headlamps On and Off........................................................................\
. 87
Lighting...............................................................87 General Information............................................ 87
Limited Slip Differential
.............................213
Load Carriers See: Roof Racks and Load Carriers..............281
Load Carrying...............................................280
Load Limit
.......................................................282
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................ 286
Vehicle Loading - with and without a Trailer................................................................. 282
567
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Index