SWITCHING INTELLIGENT
MODE ON AND OFF
WARNING: You are responsible for
controlling your vehicle at all times. The
system is designed to be an aid and does
not relieve you of your responsibility to
drive with due care and attention. Failure
to follow this instruction could result in
the loss of control of your vehicle,
personal injury or death.
Use the touchscreen to select the
following:
1. Select Settings. See Settings (page
464).
2. Select
Driver Assist..
3. Select
Cruise Control.
Changing the Set Speed with
Intelligent Adaptive Cruise Control
When intelligent mode is on, the system
adjusts the set speed to the speed limit
detected by the camera and the speed
limit information provided by the
navigation system.
Note: The set speed adjusts when the
system detects a different maximum speed
limit.
Note: The speed limit information provided
by the navigation map data may be
inaccurate or out of date. See
Navigation
(page 455).
Note: The system alerts you if the set speed
increases beyond the speed limit. See
Adaptive Cruise Control Indicators (page
253
).
If the system does not detect a speed limit,
the vehicle speed remains at the current
set speed. You can override the set speed at any time.
You may need to override or cancel the
system in certain situations such as
inclement weather or if an incorrect speed
is set.
Note:
The system may not detect and read
speed limit signs with conditional
information, for example, when a sign is
flashing, during specific time ranges, or
when children are present.
Note: Under certain conditions, the system
may not adjust the vehicle speed until after
your vehicle passes the speed limit sign.
ADJUSTING THE SET SPEED
TOLERANCE
You can set a permanent speed tolerance
that is above or below the detected speed
limit.
Use the touchscreen to select the
following:
1. Select
Settings. See Settings (page
464).
2. Select
Driver Assist.
3. Select
Cruise Control.
4. Select
Tolerance.
5. Use
+ and - to set the tolerance.
Note: You cannot set the tolerance more
than
20 mph (30 km/h) above or below the
recognized speed.
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Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Adaptive Cruise Control
(If Equipped)
Note:
If arrows do not display, a message
appears in the information display.
If the system malfunctions, a warning lamp
illuminates in the instrument cluster and
a message appears in the information
display. Have your vehicle checked as soon
as possible. Note:
In exceptional conditions, the system
could alert you, even when there is nothing
in the detection zone, for example a vehicle
passing further away from your vehicle.
Cross Traffic Alert Information Messages Action
Message
Displays instead of indication arrows when the system
detects a vehicle. Check for approaching traffic.
Cross Traffic Alert
Indicates blocked cross traffic alert system sensors. Clean
the sensors. If the message continues to appear, have your
vehicle checked as soon as possible.
Cross Traffic Not Avail-
able Sensor Blocked See
Manual
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Cross Traffic System
Fault
Displays if you attach a trailer to your vehicle.
Cross Traffic Alert Deac-
tivated Trailer Attached
SPEED SIGN RECOGNITION (IF
EQUIPPED)
Principle of Operation WARNING: You are responsible for
controlling your vehicle at all times. The
system is designed to be an aid and does
not relieve you of your responsibility to
drive with due care and attention. Failure
to follow this instruction could result in
the loss of control of your vehicle,
personal injury or death. WARNING:
In cold and severe
weather conditions the system may not
function. Rain, snow and spray can all
limit sensor performance. WARNING:
The system may not
operate properly if the sensor is blocked.
Keep the windshield free from
obstruction.
The system is designed to detect speed
limit signs to inform you of the current
speed limit. Detected speed signs appear
in the information display. The sensor is
behind the interior mirror.
Note: Do not carry out windshield repairs
in the immediate area surrounding the
sensor.
Note: Speed sign data provided by the
navigation system contains information
integrated to the data carrier release.
Note: The system may not detect all speed
signs and may incorrectly read signs.
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Note:
If your vehicle has a suspension kit
not approved by us, the system may not
correctly function.
Note: Always replace headlamp bulbs with
those specifically designed for your vehicle.
Other bulbs could reduce system
performance.
The system turns on when you switch the
ignition on and you cannot switch the
system off.
Using Speed Sign Recognition
Setting the System Speed Warning
You can set the system speed warning to
alert you when the vehicle speed exceeds
the speed limit recognized by the system
by a certain speed tolerance.
Note: The system remembers the last
setting when you start your vehicle. System Display When the system detects a speed limit
sign, the speed limit appears in the
information display.
Note:
If your vehicle has a navigation
system, stored speed sign data could
influence the indicated speed limit value.
To switch the system speed warning on or
off, adjust the speed warning settings use
the touchscreen:
1. Select Settings.
2. Select
Driver Assistance.
3. Select
Tolerance.
4. Use
+ and - to set the tolerance.
Information Messages Action
Message
The traffic sign data provided by the navig-ation system is unavailable due to weak or
no signal. Wait for a short period of time for the signal to improve. If the message
continues to appear, have your vehicle checked as soon as possible.
Traffic Sign Reduced Performance See
Manual
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WARNING: Battery posts,
terminals and related accessories
contain lead and lead compounds,
chemicals known to the State of
California to cause cancer and
reproductive harm. Wash your hands
after handling
. WARNING:
This vehicle may have
more than one battery. Removing the
battery cables from only one battery
does not disconnect your vehicle
electrical system. Make sure you
disconnect the battery cables from all
batteries when disconnecting power.
Failure to do so may cause serious
personal injury or property damage. WARNING:
For vehicles with
Auto-Start-Stop the battery requirement
is different. You must replace the battery
with one of exactly the same
specification.
The battery is in the engine compartment.
See
Under Hood Overview (page 323).
Your vehicle has a maintenance-free
battery. It does not require additional
water during service.
If the vehicle battery has a cover and vent
hose, make sure you correctly install it after
cleaning or replacing the battery.
For longer, trouble-free operation, keep the
top of the battery clean and dry and the
battery cables tightly fastened to the
battery terminals. If any corrosion is
present on the battery or terminals, remove
the cables from the terminals and clean
with a wire brush. You can neutralize the
acid with a solution of baking soda and
water.
We recommend that you disconnect the
negative battery cable terminal from the
battery if you plan to store your vehicle for
an extended period. Note:
If you only disconnect the negative
battery cable terminal, make sure it is
isolated or placed away from the battery
terminal to avoid unintended connection or
arcing.
If you replace the battery make sure it
matches the electrical requirements of
your vehicle.
If you disconnect or replace the battery
and your vehicle has an automatic
transmission, it must relearn its adaptive
strategy. Because of this, the transmission
may shift firmly when first driven. This is
normal operation while the transmission
fully updates its operation to optimum
shift feel.
Battery Management System
(If
Equipped)
The battery management system monitors
battery conditions and takes actions to
extend battery life. If excessive battery
drain is detected, the system temporarily
disables some electrical systems to
protect the battery.
Systems included are:
• Heated rear window.
• Heated seats.
• Climate control.
• Heated steering wheel.
• Audio unit.
• Navigation system.
A message may appear in the information
displays to alert you that battery
protection actions are active. These
messages are only for notification that an
action is taking place, and not intended to
indicate an electrical problem or that the
battery requires replacement.
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Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Maintenance
GENERAL INFORMATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
About SYNC
The system allows you to interact with the
entertainment, information and
communication systems on your vehicle
using voice commands and a touchscreen.
The system provides easy interaction with
audio, phone, navigation, mobile apps and
settings.
Note: You can switch the system on and
use it for up to an hour without switching
the ignition on.
Note: You can use the system after you
switch the ignition off for up to 10 minutes
or until you open a door.
Note: For your safety, some features are
speed-dependent. Their use is limited to
when your vehicle speed is less than 3 mph
(5 km/h). Using the Touchscreen
Status bar.
A
Home screen.
B
Clock. See Settings (page 464).
C
Outside air temperature.
D
Feature bar.
E
Status Bar Cell phone microphone muted.
Audio system muted.
Software update installed.
Wi-Fi connected.
Cell phone roaming.
Text message received.
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Explorer (CTW), enUSA, Edition date: 202007, Second-Printing SYNC™ 3E293823
Automatic crash notification
system off.
Cell phone network signal
strength.
Vehicle data sharing on.
Vehicle location sharing on.
Vehicle data and vehicle location
sharing on.
Wireless charger active.
Feature Bar Select to use the radio, a USB, a
media player or a Bluetooth
device. See Entertainment
(page 441). Select to adjust climate settings
See
Climate (page 451).
Select to make calls and access
the phonebook on your cell
phone. See
Phone (page 453).
Select to use the navigation
system.
See Navigation (page
455). Select to search for and use
compatible apps on your iOS or
Android device. See Apps (page
461
). Select to adjust system settings.
See
Settings (page 464).
Cleaning the Touchscreen
See
Cleaning the Interior (page 346). Updating the System
Updating the System Using a USB Drive
Downloading an Update
1. Go to the SYNC update page on the
local Ford website.
2. Download the update.
Note: The website notifies you if an update
is available.
3. Insert a USB drive into your computer.
Note: The USB drive needs to be empty and
meet the minimum requirements detailed
on the website.
4. Follow the instructions provided to download the update to the USB drive.
Installing an Update
Note: You can use the system when an
installation is in progress.
1. Disconnect all other USB devices from
the USB ports.
2. Connect the USB drive with the update
to a USB port.
Note: Installation starts automatically
within 10 minutes.
Updating the System Using a Wi-Fi
Network Connection
Connecting to a Wi-Fi Network Select the settings option on the
feature bar.
1. Select
Automatic Updates.
2. Select
System Wi-Fi.
3. Switch
System Wi-Fi on.
4. Select
Available Wi-Fi Networks.
5. Select an available Wi-Fi network.
Note: Enter the network password to
connect to a secure network.
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Explorer (CTW), enUSA, Edition date: 202007, Second-Printing SYNC™ 3 E100027 E283811 E280315 E280315
Navigation (If Equipped)
Setting a Destination Description
Voice Command
Enter a destination address. When prompted,
provide the house number, the street and city.
Find an Address
Search for a point of interest by name or by category.
Find a Place
Search for a nearby point of interest by category. 1
Find the Next ___
Search for a point of interest category. 1
Find a POI Category
Set your saved home address as your destination.
Drive Home
Set your saved place of work as your destination.
Drive to Work
Display and select from a list of previous destina-
tions.
Show Previous Destinations
Display and select from a list of favorite destinations.
Show Favorites
1 Add a point of interest category or the name of a major brand or chain to the command.
Route Guidance Description
Voice Command
Cancel the current route.
Cancel Route
Select an alternate route.
Detour
Repeat the last guidance prompt.
Repeat Instruction
Display an overview of the route.
Show Route
Display a list of traffic events on your route.
Show Traffic
Display the map on the touchscreen.
Show Map
Display a two-dimensional map with north toward
the top of the touchscreen.
North Up
Display a two-dimensional map with the direction
you are traveling toward the top of the touchscreen.
Heading Up
Display a three-dimensional map with the direction
you are traveling toward the front.
Show 3D
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Explorer (CTW), enUSA, Edition date: 202007, Second-Printing SYNC™ 3
Using Text Messaging
Description
Menu Item
Hear the text message.
Hear It
View the text message.
View
Call the sender.
Call
Reply to the text message with a standard text message.
Reply
Apple CarPlay (If Equipped)
1. Connect your device to a USB port.
2. Follow the instructions on the touchscreen.
Note: Certain features of the system are
not available when you are using Apple
CarPlay.
Switching Apple CarPlay Off Select the settings option on the
feature bar.
1. Select
Apple CarPlay Preferences.
2. Switch
Apple CarPlay off.
Android Auto
(If Equipped)
1. Connect your device to a USB port.
2. Follow the instructions on the touchscreen.
Note: You might need to enable Android
Auto from the settings menu.
Note: Certain features of the system are
not available when you are using Android
Auto.
Switching Android Auto Off Select the settings option on the
feature bar.
1. Select
Android Auto. 2. Switch
Android Auto off.
NAVIGATION
(IF EQUIPPED)
Note: For more information, refer to our
website. Select the navigation option on
the feature bar.
Map view menu.
A
Zoom out.
B
Zoom in.
C
Route guidance menu.
D
Destination entry menu.
E
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