2021 FORD EXPLORER service

including any copyrighted material or
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Gracenote may enforce its respective
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company's own name.
Gracenote uses a unique identifier to track
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purpose of a randomly assigned numeric
identifier is to allow Gracenote to count
queries without knowing anything about
who you are. For more information, see the
web page at www.gracenote.com for the
Gracenote Privacy Policy.
THE GRACENOTE SOFTWARE, EACH ITEM
OF GRACENOTE DATA AND THE
GRACENOTE CONTENT ARE LICENSED
TO YOU "AS IS". NEITHER GRACENOTE
MAKES ANY REPRESENTATIONS OR
WARRANTIES, EXPRESS OR IMPLIED,
REGARDING THE ACCURACY OF ANY
GRACENOTE DATA FROM THE
GRACENOTE SERVERS OR GRACENOTE
CONTENT. GRACENOTE COLLECTIVELY
AND SEPARATELY RESERVE THE RIGHT
TO DELETE DATA AND/OR CONTENT
FROM THE COMPANIES' RESPECTIVE
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GRACENOTE, CHANGE DATA
CATEGORIES FOR ANY CAUSE THAT
GRACENOTE DEEMS SUFFICIENT. NO
WARRANTY IS MADE THAT EITHER
GRACENOTE CONTENT OR THE
GRACENOTE SOFTWARE OR
GRACENOTE SERVERS ARE ERROR-FREE
OR THAT THE FUNCTIONING OF THE
GRACENOTE SOFTWARE OR
GRACENOTE SERVERS WILL BE
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OBLIGATED TO PROVIDE YOU WITH ANY
ENHANCED OR ADDITIONAL DATA TYPES
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Radio Frequency Statement
FCC ID: ACJ-SYNCG3-L
IC: 216B-SYNCG3-L
This device complies with Part 15 of the
FCC Rules and with RSS-210 of Industry
Canada. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and
(2)
this device must accept any
interference received, including
interference that may cause undesired
operation. WARNING:
Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
The antenna used for this transmitter must
not be co-located or operating in
conjunction with any other antenna or
transmitter.
556
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Appendices

Taiwan Territory
Note: In accordance with the management
approach of low-power radio wave
radiation motors:
Article 12: For approved and certified
low-power radiation motor models,
companies, firms or users must not alter
the frequency, increase the power or
change the characteristics and functions
of the original design without authorization.
Article 14: The usage of low-power
radio-frequency motors must not affect
aviation safety and interfere with legal
telecommunications. Should interference
be detected, immediately stop using the
device and only resume usage after
ensuring that there is no longer any
interference. For the legal
telecommunication and wireless
telecommunication of the telco, the
low-power radio frequency motor must be
able to tolerate legal limits of interference
from telecommunication, industrial,
scientific and radio wave equipment.
SUNA TRAFFIC CHANNEL – TERMS
AND CONDITIONS
By activating, using and/or accessing the
SUNA Traffic Channel, SUNA Predictive or
other content or material provided by
Intelematics (together,
SUNA Products
and/or Services), you must accept
certain terms and conditions. The following
is a brief summary of the terms and
conditions that apply to you. To view the
full terms and conditions relevant to your
use of the SUNA Products and/or Services,
please consult: Website
www.sunatraffic.com.au/termsandcon- ditions/
1. Acceptance By using SUNA Products and/or Services,
you will be deemed to have accepted and
agreed to be bound by the terms and
conditions fully detailed at: Website
www.sunatraffic.com.au/termsandcon- ditions/
2. Intellectual Property
SUNA Products and/or Services are for
your personal use. You may not record, or
retransmit the content, nor use the content
in association with any other traffic
information or route guidance service or
device not approved by Intelematics. You
obtain no right of ownership in any
Intellectual Property Rights (including
copyright) in the data that is used to
provide SUNA Products and/or Services.
3. Appropriate Use
SUNA Products and/or Services are
intended as an aid to personal motoring
and travel planning, and do not provide
comprehensive or accurate information on
all occasions. On occasions, you may
experience additional delay as a result of
using SUNA Products and/or Services. You
acknowledge that it is not intended, or
suitable, for use in applications where time
of arrival or driving directions may impact
the safety of the public or yourself.
4. Use of SUNA Products and Services
while driving
You, and other authorised drivers of the
vehicle in which SUNA Products and/or
Services are available or installed and
active, remain at all times responsible for
observing all relevant laws and codes of
safe driving. In particular, you agree to only
actively operate SUNA Products and/or
Services when the Vehicle is at a complete
stop and it is safe to do so.
557
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Appendices

5. Service Continuity and Reception of
the SUNA Traffic Channel
We will use reasonable endeavours to
provide the SUNA Traffic Channel 24 hours
a day, 365 days a year. The SUNA Traffic
Channel may occasionally be unavailable
for technical reasons or for planned
maintenance. We will try to perform
maintenance at times when congestion is
light. We reserve the right to withdraw
SUNA Products and/or Services at any
time.
Also, we cannot assure the uninterrupted
reception of the SUNA Traffic Channel
RDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers or
the manufacturer of your device (the
“Suppliers”)) shall be liable to you or to
any third party for any damages either
direct, indirect, incidental, consequential
or otherwise arising out of the use of or
inability to use SUNA Products and/or
Services even if Intelematics or a Supplier
has been advised of the possibility of such
damages. You also acknowledge that the
neither Intelematics nor any Supplier
guarantees nor make any warranties that
relate to the availability, accuracy or
completeness of SUNA Products and/or
Services, and to the extent which it is
lawful to do so, both Intelematics and each
Supplier excludes any warranties which
might otherwise be implied by any State
or Federal legislation in relation to SUNA
Products and/or Services.
7. Please Note
Great care has been taken in preparing this
manual. Constant product development
may mean that some information is not
entirely up-to-date. The information in this
document is subject to change without
notice.
558
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Appendices

Blind Spot Information System.............264
Blind Spot Information System with Trailer
Tow.................................................................... 266
Switching the System On and Off..............268
System Errors...................................................... 268
Using the Blind Spot Information System.............................................................. 265
BLIS See: Blind Spot Information System.........264
Body Styling Kits.........................................350
Bonnet Lock See: Opening and Closing the Hood...........322
Booster Seats..................................................33 Types of Booster Seats...................................... 33
Brake Fluid Check........................................335 Brake Fluid Service Interval........................... 336
Brakes...............................................................214 General Information.......................................... 214
Breaking-In....................................................296 Brakes and Clutch............................................. 296
Tires........................................................................\
296
Bulb Specification Chart...........................419
C
Canceling the Set Speed..........................245
Capacities and Specifications - 2.3L EcoBoost™..................................................391
Air Conditioning System.................................. 391
Alternative Engine Oil for Extremely Cold Climates........................................................... 394
Automatic Transmission................................. 392
Engine Coolant................................................... 393
Engine Oil.............................................................. 393
Front Axle............................................................. 396
Fuel Tank.............................................................. 395
Grease.................................................................... 395
Hydraulic Brake System.................................. 395
Locks...................................................................... 395
Rear Axle............................................................... 397
Transfer Case...................................................... 396
Washer Reservoir............................................... 397
Capacities and Specifications - 3.0L................................................................398
Air Conditioning System................................. 398
Alternative Engine Oil for Extremely Cold Climates............................................................ 401
Automatic Transmission................................ 399Engine Coolant..................................................
400
Engine Oil............................................................. 400
Front Axle............................................................. 403
Fuel Tank.............................................................. 402
Grease.................................................................... 402
Hydraulic Brake System.................................. 402
Locks...................................................................... 402
Rear Axle.............................................................. 404
Transfer Case...................................................... 403
Washer Reservoir.............................................. 404
Capacities and Specifications - 3.3L, Gasoline.......................................................405
Air Conditioning System................................. 405
Alternative Engine Oil for Extremely Cold Climates.......................................................... 408
Automatic Transmission................................ 406
Engine Coolant................................................... 407
Engine Oil.............................................................. 407
Front Axle.............................................................. 410
Fuel Tank.............................................................. 409
Grease................................................................... 409
Hydraulic Brake System................................. 409
Locks...................................................................... 409
Rear Axle................................................................. 411
Transfer Case....................................................... 410
Washer Reservoir................................................. 411
Capacities and Specifications - 3.3L, Hybrid Electric Vehicle (HEV)...............412
Air Conditioning System................................... 412
Alternative Engine Oil for Extremely Cold Climates............................................................ 415
Automatic Transmission.................................. 413
Engine Coolant.................................................... 414
Engine Oil.............................................................. 414
Front Axle............................................................... 417
Fuel Tank............................................................... 416
Grease..................................................................... 416
Hydraulic Brake System................................... 416
Locks....................................................................... 416
Rear Axle................................................................ 418
Transfer Case........................................................ 417
Washer Reservoir................................................ 418
Capacities and Specifications................382
Cargo Nets
.....................................................280
Car Wash See: Cleaning the Exterior.............................. 344
Catalytic Converter......................................197 On-Board Diagnostics (OBD-II)................... 198
561
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Index

Switching the Rear Heated Seats On and
Off...................................................................... 453
Switching the Rear Ventilated Seats On and Off.............................................................. 453
Switching the Ventilated Seats On and Off...................................................................... 453
Climate Control.............................................139
Cold Weather Precautions.......................296
Collision, Damage or Fire Event.............302 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries..................... 302
Connected Vehicle
.......................................421
Connecting the Vehicle to a Mobile
Network............................................................. 421
Connected Vehicle Data...............................17
Connected Vehicle Limitations...............421
Connected Vehicle Requirements..........421
Connected Vehicle – Troubleshooting - Vehicles With: Modem............................422
Connected Vehicle – Troubleshooting - Vehicles With: SYNC 3............................423
Connecting the Vehicle to a Mobile Network.........................................................421
Connecting FordPass to the Modem..........421
Enabling and Disabling the Modem............421
What Is the Modem........................................... 421
Connecting the Vehicle to a Wi-Fi Network - Vehicles With: SYNC 3
........421
Coolant Check See: Engine Coolant Check............................. 331
Crash Sensors and Airbag Indicator
........52
Creating a MyKey...........................................65
Programming and Changing Configurable
Settings.............................................................. 66
Creating a Vehicle Wi-Fi Hotspot..........425 Connecting a Device to the Wi-Fi
Hotspot............................................................ 425
Finding the Wi-Fi Hotspot Name and Password......................................................... 425
Cross Traffic Alert........................................268 Cross Traffic Alert Behavior When Trailer
is Attached...................................................... 270
Cross Traffic Alert Indicator........................... 270
Cross Traffic Alert Information Messages........................................................... 271
Cross Traffic Alert System Limitations ....................................................... 270Cross Traffic Alert System Sensors.............270
Switching the System On and Off...............270
Using Cross Traffic Alert.................................
268
Cruise Control
...............................................244
Cruise Control Indicators..........................245
Cruise Control - Vehicles With: Adaptive Cruise Control With Stop and Go..........82
Cruise Control - Vehicles With: Cruise Control
............................................................83
Cup Holders......................................................171
Customer Assistance.................................305
Customer Information................................491 Radio Frequency Certification Labels........491
D
Data Privacy
......................................................15
Services That Third Parties Provide...............15
Services That We Provide.................................. 15
Daytime Running Lamps - Vehicles With: Configurable Daytime Running
Lamps.............................................................89
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL)............89
Digital Radio
...................................................427
HD Radio Reception and Station
Troubleshooting............................................ 428
Direction Indicators
.......................................90
Direction Indicator................................................ 91
Switching the Direction Indicators On and Off........................................................................\
. 90
Doors and Locks.............................................69
Drive Mode Control.....................................278 Drive Modes......................................................... 278
Drive Modes...................................................278 Deep Snow/Sand.............................................. 278
Eco........................................................................\
... 279
Normal................................................................... 279
Slippery.................................................................. 279
Sport....................................................................... 279
Tow/Haul.............................................................. 279
Trail........................................................................\
.. 279
Driver Alert.....................................................259 PRINCIPLE OF OPERATION.......................... 259
USING DRIVER ALERT.................................... 259
Driver and Passenger Airbags....................47 Children and Airbags.......................................... 48
563
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Index

Trailer Lamps.......................................................
292
When Towing a Trailer..................................... 293
Event Data.........................................................16
Export Unique Options.................................14
Exterior Mirrors - Excluding: ST.................97 360-Degree Camera.......................................... 98
Auto-dimming Feature...................................... 98
Auto-Folding Mirrors .......................................... 97
Blind Spot Information System...................... 98
Direction Indicator Mirrors ............................... 98
Fold-Away Exterior Mirrors............................... 97
Heated Exterior Mirrors ..................................... 98
Memory Mirrors ................................................... 98
Power Exterior Mirrors......................................... 97
Puddle Lamps....................................................... 98
Exterior Mirrors - ST......................................98 Auto-dimming Feature.................................... 100
Auto-Folding Mirrors........................................... 99
Blind Spot Information System.................... 100
Direction Indicator Mirrors.............................. 100
Fold-Away Exterior Mirrors............................... 99
Heated Exterior Mirrors.................................... 100
Memory Mirrors................................................... 100
Power Exterior Mirrors........................................ 98
Puddle Lamps..................................................... 100
F
Fastening the Seatbelts..............................39
Seatbelt Locking Modes................................... 40
Using Seatbelts During Pregnancy................39
Flat Tire See: Changing a Road Wheel........................ 374
Floor Mats.......................................................297
Fog Lamps - Front See: Front Fog Lamps........................................ 89
Ford Credit
..........................................................11
US Only...................................................................... 11
Ford Protect..................................................480 Ford Protect Extended Service Plan
(CANADA ONLY)........................................... 481
Ford Protect Extended Service Plans (U.S. Only)................................................................. 480
Four-Wheel Drive.........................................207 Principle of Operation...................................... 207
Front Fog Lamps
............................................89
Front Fog Lamp Indicator................................. 90Switching the Front Fog Lamps On or
Off........................................................................\
. 89
Front Parking Aid
..........................................232
Object Distance Indicator............................... 233
Front Passenger Sensing System
............48
Front Wiper Blades See: Changing the Front Wiper Blades......340
Fuel and Refueling.......................................185
Fuel Consumption.......................................194 Advertised Capacity.......................................... 194
Calculating Fuel Economy.............................. 195
Fuel Filler Funnel Location........................187
Fuel Filter........................................................340
Fuel Quality - E85........................................185 Choosing the Right Fuel - Flex Fuel
Vehicles............................................................. 185
Switching Between E85 and Gasoline............................................................ 186
Fuel Quality - Gasoline...............................187 Choosing the Right Fuel................................... 187
Fuel Shutoff
..................................................299
Fuses..................................................................312
Fuse Specification Chart............................312 Engine Compartment Fuse Box.................... 312
Passenger Compartment Fuse Panel.........317
G
Garage Door Opener...................................162
Garage Door Opener See: Universal Garage Door Opener............162
Gauges - Vehicles With: 12.3 Inch Instrument Cluster Display
Screen...........................................................104
Distance to Empty............................................. 106
Engine Coolant Temperature Gauge..........106
Fuel Gauge............................................................ 105
Gauge Display...................................................... 105
Information Bar................................................... 105
Information Display........................................... 105
Low Fuel Reminder............................................ 105
Gauges - Vehicles With: 4.2 Inch Instrument Cluster Display
Screen...........................................................106
Engine Coolant Temperature Gauge...........107
Fuel Gauge............................................................ 107
Information Display............................................ 107
565
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Index

Gauges - Vehicles With: 6.5 Inch
Instrument Cluster Display
Screen............................................................103
Distance to Empty............................................. 104
Engine Coolant Temperature Gauge..........104
Fuel Gauge............................................................ 103
Information Bar................................................... 103
Information Display........................................... 103
Low Fuel Reminder............................................ 104
Gearbox See: Transmission.............................................. 201
General Information on Radio Frequencies...................................................57
Intelligent Access.................................................. 57
General Maintenance Information.......482 Multi-Point Inspection.................................... 484
Owner Checks and Services......................... 483
Protecting Your Investment........................... 482
Why Maintain Your Vehicle?......................... 482
Why Maintain Your Vehicle at Your Dealership?..................................................... 482
Getting Assistance Outside the U.S. and Canada.........................................................308
Getting the Services You Need..............305 Away From Home............................................. 305
Global Opening
...............................................97
Remote Control Front Windows..................... 97
H
Hazard Flashers
...........................................299
Headlamp Adjusting See: Adjusting the Headlamps..................... 338
Headlamp Exit Delay....................................88
Headrest See: Head Restraints........................................ 146
Head Restraints
............................................146
Adjusting the Head Restraints....................... 147
Heated Exterior Mirrors..............................144
Heated Rear Window..................................144
Heated Seats.................................................158 Automatic Climate Controlled Seats..........159
Front Seats........................................................... 158
Second Row Heated Seats............................. 159
Heated Steering Wheel...............................83
Heated Windshield
......................................143
Windshield Wiper De-Icer............................... 143Heating
See: Climate Control......................................... 139
High Voltage Battery..................................200 General Information - Hybrid Electric
Vehicle (HEV)................................................ 200
Hill Descent Control....................................228
Hill Descent Control Indicator
.................229
Hill Start Assist...............................................217 Switching the System On and Off................217
Using Hill Start Assist........................................ 217
Hints on Controlling the Interior Climate...........................................................141
Defogging the Side Windows in Cold Weather............................................................. 142
General Hints......................................................... 141
Quickly Cooling the Interior............................. 142
Quickly Heating the Interior............................ 142
Recommended Settings for Cooling...........142
Recommended Settings for Heating..........142
Hints on Driving With Anti-Lock Brakes.............................................................215
Hood Lock See: Opening and Closing the Hood...........322
Horn.....................................................................83
How Does Adaptive Cruise Control With Stop and Go Work....................................246
How Does the Rear Occupant Alert System Work
...............................................160
Hybrid Vehicle Frequently Asked Questions.....................................................184
Hybrid Vehicle Operation..........................182 Battery.................................................................... 182
Braking.................................................................... 183
Driving..................................................................... 182
Driving to Optimize Fuel Economy..............183
Starting................................................................... 182
Stopping................................................................. 182
Transmission Operation................................... 182
I
Ignition Switch................................................172
In California (U.S. Only)............................306
Information Display Control
.......................83
Information Displays.....................................112
General Information - Vehicles With: 12.3
Inch Instrument Cluster Display
Screen................................................................. 114
566
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Index

Satellite Radio Reception Factors..............430
SiriusXM Satellite Radio Service.................430
Troubleshooting..................................................
431
Scheduled Maintenance..........................482
Seatbelt Extensions......................................44
Seatbelt Height Adjustment.......................41
Seatbelt Reminder.........................................42 Seatbelt Status..................................................... 42
Seatbelts...........................................................38 Principle of Operation........................................ 38
Seatbelt Warning Lamp and Indicator Chime...............................................................41
Conditions of operation...................................... 41
Seats.................................................................146
Security..............................................................78
Selecting a Drive Mode..............................278
Service Data
......................................................16
Settings Data.....................................................17 Comfort and Convenience Data...................... 17
Entertainment Data.............................................. 17
Settings...........................................................464 911 Assist.............................................................. 464
Ambient Lighting............................................... 465
Audio...................................................................... 464
Automatic Updates.......................................... 464
Bluetooth............................................................. 464
Charge Settings................................................. 465
Clock...................................................................... 464
Display................................................................... 465
Driver Assist......................................................... 464
FordPass............................................................... 464
General.................................................................. 464
Message Center................................................. 465
Mobile Apps........................................................ 464
Multi Contour Seats.......................................... 465
Navigation............................................................ 465
Personal Profiles................................................ 465
Phone.................................................................... 464
Seats...................................................................... 465
Sound.................................................................... 464
Valet Mode........................................................... 465
Vehicle................................................................... 464
Voice Control....................................................... 465
Setting the Adaptive Cruise Control Gap..................................................................251
Following a Vehicle........................................... 252Setting the Adaptive Cruise Control
Speed............................................................250
Manually Changing the Set Speed..............251
Setting the Adaptive Cruise Speed from a Complete Stop................................................ 251
Setting the Cruise Control Speed..........244 Changing the Set Speed................................. 244
Setting the Hill Descent Speed
..............228
Side Airbags.....................................................50
Side Sensing System..................................234 Object Distance Indicator............................... 235
Sitting in the Correct Position..................146
Snow Chains See: Using Snow Chains................................. 366
Spare Wheel See: Changing a Road Wheel........................ 374
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
Notice to Owners of Pickup Trucks and Utility Type Vehicles........................................ 13
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Using Your Vehicle as an Ambulance............13
Using Your Vehicle With a Snowplow............13
Special Operating Conditions Scheduled Maintenance
..............................................488
Exceptions........................................................... 489
Speed Control See: Cruise Control........................................... 244
Speed Sign Recognition.............................271 Principle of Operation....................................... 271
Using Speed Sign Recognition...................... 272
Stability Control
...........................................225
Principle of Operation...................................... 225
Starter Switch See: Ignition Switch............................................ 172
Starting a Gasoline Engine........................173 Automatic Engine Shutdown......................... 174
Failure to Start...................................................... 174
Guarding Against Exhaust Fumes................176
Important Ventilating Information...............176
Stopping the Engine When Your Vehicle is Moving................................................................ 175
Stopping the Engine When Your Vehicle is Stationary.......................................................... 175
Vehicles with an Ignition Key.......................... 173
Vehicles with Keyless Start............................. 173
571
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Index