Sport - For aggressive on-road
driving. This mode increases
throttle response, provides a
sportier steering feel, along with quicker
shifting. The suspension stiffens, with an
emphasis on handling and control. The
transmission also holds gears longer,
helping your vehicle accelerate faster when
shifting gears. Tow/Haul
- For improved
transmission operation when
towing a trailer or a heavy load.
This mode moves upshifts to higher engine
speeds to reduce the frequency of
transmission shifting. This mode also
provides engine braking in all forward
gears, which slows your vehicle and assists
you in controlling your vehicle when
descending a grade. The amount of
downshift braking provided varies based
on the amount you press the brake pedal.
Note: All transmission gear ranges are
available when using
Tow/Haul. ECO
- For efficient and
responsible driving. This mode
helps deliver maximum fuel
efficiency and increases driving range.
Off-Road Modes Snow/Wet
(4X2) or Grass/
Gravel/Snow (4WD) - For firm
surfaces covered with loose or
slippery material such as packed
snow, ice, water, grass or a thin
layer of gravel or sand. Sand
- For soft dry sand or deep
gravel. Mud/Ruts
- For muddy, rutted,
soft or uneven terrain.
Note: The system has diagnostic checks
that continuously monitor the system for
proper operation. Certain drive modes are
not available based on gear shifter position.
If a mode is unavailable due to a system
fault, the mode defaults to
Normal.
Transfer Case Availability
If Equipped with Rotary Drive Mode Switch Sand
Mud/Ruts
Tow/
Haul
Grass/
Gravel/ Snow
ECO
Sport
Normal
Not Avail-able
Not Avail-
able
Available
Not Avail-
able
Default
Available
Default
2H
Default
Off Road Tuning
Default
Off Road Tuning
Available
Default
Slippery Tuning
Available
NormalTuning
Default
Sport
Tuning
Avail-
able
Normal Tuning
4A
Available
Available
Available
Available
Not Avail-
able
Not Avail-
able
Avail-
able
4L 1
1 If Equipped.
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RV & Trailer Towing Guide Online
http://www.fleet.ford.com/towing-guides/
Website
TRAILER REVERSING AIDS (IF
EQUIPPED)
Pro Trailer Backup Assist™ WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving. WARNING:
This system is an extra
driving aid. It does not replace your
attention and judgment, or the need to
apply the brakes. This system does NOT
automatically brake your vehicle. If you
fail to press the brake pedal when
necessary, you may collide with another
vehicle.
Note: The system is not a substitute for
safe driving practices.
Note: You must always be aware of the
vehicle and trailer combination and the
surrounding environment.
Note: The system does not detect or
prevent the vehicle or trailer from making
contact with obstacles in the surrounding
environment. Note:
Keep in mind that the front end of
the vehicle swings out when changing the
direction of the trailer.
Note: The system relies on user
measurements to determine sticker
placement and system limits. It is critical to
take the key measurements correctly.
Incorrect measurements can result in the
improper function of the system up to and
including contact between the vehicle and
trailer.
Note: The system limits vehicle speed when
backing up. The system is not a replacement
for proper use of the throttle and brake
pedals.
Principle of Operation
This feature helps you to steer your vehicle
when backing up with a trailer attached.
Turn and hold the control knob in the
direction you want the trailer to go and the
system takes over the steering. This allows
you to focus on checking the mirrors and
operating the brake and accelerator.
Each trailer you use with your vehicle has
to be setup once.
You must take care to follow the setup
process accurately, to make sure the
sticker is placed correctly.
Contact your dealership if you need
assistance in setting up your trailer.
Setting Up Pro Trailer Backup
Assist
Note: Once you have entered a trailer's
information into the system, it is stored for
easy recall. A maximum of 10 trailers can be
added to the system.
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B: Manual control lever: Slide the control
lever to the left to turn on the trailer's
electric brakes independent of the tow
vehicle's. If you use the manual control
when the brake is also applied, the greater
of the two inputs determines the power
sent to the trailer brakes.
• Stop lamps: Using the manual control
lever illuminates both the trailer brake
lamps and your vehicle brake lamps
except the center high-mount stop
lamp, if you make the proper electrical
connection to the trailer. Pressing your
vehicle brake pedal also illuminates
both trailer and vehicle brake lamps.
Procedure for Adjusting Gain
Note: Only perform this procedure in a
traffic-free environment at speeds of
approximately
20– 25 mph (30–40 km/h).
The gain setting sets the trailer brake
controller for the specific towing condition.
You should change the setting as towing
conditions change. Changes to towing
conditions include trailer load, vehicle load,
road conditions and weather.
The gain should be set to provide the
maximum trailer braking assistance when
making sure the trailer wheels do not lock
when using the brakes. Locked trailer
wheels may lead to trailer instability.
1. Make sure the trailer brakes are in good
working condition, functioning normally
and properly adjusted. See your trailer
dealer if necessary.
2. Hook up the trailer and make the electrical connections according to the
trailer manufacturer's instructions.
3. When you plug in a trailer with electric or electric-over-hydraulic brakes, a
message confirming connection
appears in the information display. 4. Use the gain adjustment (+ and -)
buttons to increase or decrease the
gain setting to the desired starting
point. A gain setting of 6.0 is a good
starting point for heavier loads.
5. In a traffic-free environment, tow the trailer on a dry, level surface at a speed
of
20– 25 mph (30–40 km/h) and
squeeze the manual control lever
completely.
6. If the trailer wheels lock up, indicated by squealing tires, reduce the gain
setting. If the trailer wheels turn freely,
increase the gain setting. Repeat steps
5 and 6 until the gain setting is at a
point just below trailer wheel lock-up.
If towing a heavier trailer, trailer wheel
lock-up may not be attainable even
with the maximum gain setting of 10.
Explanation of Information Display
Warning Messages
Note: An authorized dealer can diagnose
the trailer brake controller to determine
exactly which trailer fault has occurred.
However, your warranty does not cover this
diagnosis if the fault is with the trailer.
A message indicating a trailer brake
module fault may display in response to
faults sensed by the trailer brake controller,
accompanied by a single tone. If this
message appears, contact an authorized
dealer as soon as possible for diagnosis
and repair. The controller may still
function, but performance may be
degraded.
A message indicating a trailer wiring fault
may display when there is a short circuit
on the electric brake output wire. If this
message displays, accompanied by a
single tone, with no trailer connected, the
problem is with your vehicle wiring
between the trailer brake controller and
the 7-pin connector at the bumper. If the
message only displays with a trailer
connected, the problem is with the trailer
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wiring. Consult your trailer dealer for
assistance. This can be a short to ground
such as a chaffed wire, short to voltage
such as a pulled pin on trailer emergency
breakaway battery, or the trailer brakes
may be drawing too much current.
Points to Remember
Note:
Do not attempt removal of the trailer
brake controller without consulting the
Workshop Manual. Damage to the unit may
result.
• Adjust gain setting before using the
trailer brake controller for the first time.
• Adjust gain setting, using the procedure
above, whenever road, weather and
trailer or vehicle loading conditions
change from when the gain was initially
set.
• Only use the manual control lever for
proper adjustment of the gain during
trailer setup. Misuse, such as
application during trailer sway, could
cause instability of trailer or tow
vehicle.
• Avoid towing in adverse weather
conditions. The trailer brake controller
does not provide anti-lock control of
the trailer wheels. Trailer wheels can
lock up on slippery surfaces, resulting
in reduced stability of trailer and tow
vehicle.
• The trailer brake controller is equipped
with a feature that reduces output at
vehicle speeds below 11 mph (18 km/h)
so trailer and vehicle braking is not jerky
or harsh. This feature is only available
when applying the brakes using your
vehicle's brake pedal, not the
controller.
• The controller interacts with the brake
control system and powertrain control
system of your vehicle to provide the
best performance on different road
conditions. •
Your vehicle's brake system and the
trailer brake system work
independently of each other. Changing
the gain setting on the controller does
not affect the operation of your
vehicle's brakes whether you attach a
trailer or not.
• When you switch the engine off, the
controller output is disabled and the
display and module shut down. The
controller module and display turn on
when you switch the ignition on.
• The trailer brake controller is only a
factory-installed or dealer-installed
item. We are not responsible for
warranty or performance of the
controller due to misuse or customer
installation.
Trailer Lamps WARNING: Never connect any
trailer lamp wiring to the vehicle's tail
lamp wiring; this may damage the
electrical system resulting in fire. Contact
your authorized dealer as soon as
possible for assistance in proper trailer
tow wiring installation. Additional
electrical equipment may be required.
Trailer lamps are required on most towed
vehicles. Make sure all running lights, brake
lights, direction indicators and hazard lights
are working.
Before Towing a Trailer
Practice turning, stopping and backing up
to get the feel of your vehicle-trailer
combination before starting on a trip.
When turning, make wider turns so the
trailer wheels clear curbs and other
obstacles.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca. GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel or petrol/gas engines or the proper
sulfur fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact
our Customer Relationship Center.
The use of improper fuels in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using improper fuels may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands
and/or Puerto Rico, Central America, the
Caribbean, and Israel and the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact the corresponding Ford Customer
Assistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
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E-mail
Fax
Phone
Customer Relation-
ship Center
[email protected]
N/A
N/A
Asia Pacific
[email protected]
N/A
+1-800-841-3673
Caribbean and
Central America
[email protected]
971 4 3327 266
Ford
Middle East 80004443673
Lincoln
80004441067
UAE
80004441066
Saudi Arabia
8008443673
Mobily and Zain cell
phone users in Saudi 800850078
Kuwait
22280384
[email protected]
N/A
N/A
North Africa
[email protected]
N/A
+1-800-841-3673
Puerto Rico and U.S.
Virgin Islands
[email protected]
N/A
N/A
Sub-Saharan Africa
[email protected] [email protected]
N/A
+82-02-1600-6003
South Korea
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Global Trade Services
by emailing, [email protected]. If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership
’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
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Study your owner's manual and any
supplements for specific information about
equipment features, instructions for safe
driving and additional precautions to
reduce the risk of an accident or serious
injury.
Four-wheel drive system (If Equipped)
WARNING:
Do not become
overconfident in the ability of four-wheel
drive vehicles. Although a four-wheel
drive vehicle may accelerate better than
a two-wheel drive vehicle in low traction
situations, it won't stop any faster than
two-wheel drive vehicles. Always drive
at a safe speed.
A vehicle equipped with four-wheel drive,
when selected, has the ability to use all
four wheels to power itself. This increases
traction which may enable you to safely
drive over terrain and road conditions that
a conventional two-wheel drive vehicle
cannot.
Power is supplied to all four wheels
through a transfer case or power transfer
unit. Four-wheel drive vehicles allow you
to select different modes as necessary. For
information on transfer case operation and
shifting procedures, See
Four-Wheel
Drive (page 210). For information on
transfer case maintenance, See
Maintenance (page 335). You should
become thoroughly familiar with this
information before you operate your
vehicle.
On some four-wheel drive vehicles, the
initial shift from two-wheel to four-wheel
drive when the vehicle is moving can cause
a momentary clunk and ratcheting sound.
These sounds are normal and are not
cause for concern. In four-wheel drive vehicles, the size of the
spare tire relative to the remaining tires can
have an effect on the 4x4 system. If there
is a significant difference between the size
of a spare and the remaining tires,
four-wheel drive functionality may be
limited.
See Using Four-Wheel Drive
(page 210).
How your vehicle differs from
other vehicles
Sport utility vehicles and trucks can differ
from some other vehicles in a few
noticeable ways. Your vehicle may be:
• Higher - to allow higher load carrying
capacity and to allow it to travel over
rough terrain without getting hung up
or damaging underbody components.
• Shorter - to give it the capability to
approach inclines and drive over the
crest of a hill without getting hung up
or damaging underbody components.
All other things held equal, a shorter
wheelbase may make your vehicle
quicker to respond to steering inputs
than a vehicle with a longer wheelbase.
• Narrower - to provide greater
maneuverability in tight spaces,
particularly in off-road use.
As a result of the above dimensional
differences, Sport utility vehicles and
trucks often have a higher center of gravity
and a greater difference in center of gravity
between the loaded and unloaded
condition. These differences that make
your vehicle so versatile also make it
handle differently than an ordinary
passenger car.
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