We use the color white as a courtesy light
to help with plugging in and to
acknowledge actions such as plugging in,
unplugging or pressing the charge times
button.
We use the color blue when you plug the
vehicle in and are either charging or waiting
to charge.
We use the color orange to indicate charge
faults.
The charge status indicator displays how
far along the charge is:
•
When the bottom zone is pulsing, the
charge is between 0-20 percent.
• When the bottom zone illuminates and
the next is pulsing, the charge is
between 20-40 percent.
• When two zones illuminate and the
next is pulsing, the charge is between
40-60 percent.
• When three zones illuminate and the
next is pulsing, the charge is between
60-80 percent.
• When four zones illuminate and the top
zone is pulsing, the charge is between
80-100 percent.
• When all zones illuminate, the charge
is 100 percent. 80%-100% state of charge.
A.
60%-80% state of charge.
B. 40%-60% state of charge.
C.
20%-40% state of charge.
D.
0%-20% state of charge.
E.
Note: When charging stops, the charge
status indicator shows all the completed
zones solidly lit up in a blue color for 30
seconds before turning off. For example, if
charging stops at 70 percent, then the
bottom three zones light up solidly to
indicate a battery charge level of at least
60 percent but less than 80 percent.
Charging stops when complete or when
paused due to preferred charge settings or
charge station actions.
Note: If the charge status indicator does
not light up or pulse after plugging in, please
verify that the charge port light setting is On.
If you do not wish to have the charge status
indicator light up at all while charging, then
you can switch it Off. See charge port light
under vehicle settings on your touchscreen.
See SYNC™ 3 (page 436).
AC CHARGING
Connecting the Charger To charge the high-voltage battery:
1. Put the vehicle in park (P).
2. Press the center right edge of the
charge port door and then release to
open the door.
3. Plug the charging coupler into the charge port receptacle on your vehicle.
Make sure the button clicks confirming
that you have completely engaged the
coupler.
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4. Press the center right edge of the
charge port door to close.
Note: Do not pull the wall plug from the
wall when your vehicle is charging. Doing so
could damage the outlet and the cord.
SETTING THE CHARGING
SCHEDULE AND
PREFERENCES Note:
Select charge settings on the home
page of the touchscreen or under the vehicle
settings menu to access charge preferences.
See SYNC™ 3 (page 436).
Charging may not begin upon plugging in
if you have set up preferred charge times
for this vehicle location. Your vehicle could
delay charging to take advantage of
off-peak electricity rates. Your vehicle
optimizes the charge schedule to be
complete by your next departure time. When waiting to charge, plugged in and
not currently charging, the charge status
indicator shows the present state of charge
of the high voltage battery by lighting up
all completed zones for 30 seconds before
turning off. For example, if the battery is at
70 percent charge then the bottom three
zones solidly light up to indicate a battery
charge level of at least 60 percent but less
than 80 percent. When the current state
of charge is less than 20 percent, none of
the zones light up.
Note:
When your vehicle is waiting to
charge, the charge status indicator turns off
30 seconds after displaying the present
state of charge. When your vehicle begins
charging, the charge status indicator turns
on and displays the status of the charge, as
described above.
Charge Times Button
Use the charge times button to either turn
off or turn on your charge times settings
for this location. Select charge settings on
the home page of your touchscreen or
under the vehicle settings menu to access
charge preferences.
See SYNC™ 3 (page
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SHIFTING YOUR VEHICLE INTO
GEAR
Your vehicle has an electronic transmission
selector. The transmission selector is on
the center console. The gears are selected
by rotating the transmission selector to
PRNDL.
• Park (P)
• Reverse (R)
• Neutral (N)
• Drive (D)
• Low (L)
Putting your vehicle in gear:
1. Fully press down the brake pedal.
2. Rotate the transmission selector to the
position you want and release.
3. The transmission position you select illuminates.
4. Release the brake pedal and your transmission remains in the selected
gear.
Note: If you attempt to leave your vehicle
when it is in gear, your vehicle automatically
shifts into park (P).
See How Does
Automatic Return to Park (P) Work (page
212
). AUTOMATIC TRANSMISSION
POSITION INDICATORS
The instrument cluster displays the current
position.
Note:
The position could illuminate on the
transmission selector.
TEMPORARY NEUTRAL MODE
What Is Temporary Neutral Mode
This mode keeps your vehicle in neutral
(N) when you switch your vehicle off. Use
this mode if you exit your vehicle or switch
your vehicle off at an automatic car wash.
Note: Do not tow your vehicle in this mode.
Note: Automatic return to park (P) is
delayed when your vehicle is in this mode.
See
What Is Automatic Return to Park
(P) (page 212).
Temporary Neutral Mode
Limitations
Your vehicle could shift to park (P) after
30 minutes, or when the vehicle battery
charge level is low. Prolonged use of this
mode can cause the vehicle battery to run
out of charge.
Do not tow your vehicle in this mode.
Failure to follow these instructions could
result in vehicle damage not covered by
the vehicle warranty.
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2. Locate the manual park release cable
access cover on the lower instrument
panel dash to the bottom left hand
side of the steering column.
3. Using a tool, carefully open the access
cover.
Note: Do not pull the tether until you are in
the driver seat.
4. Switch the ignition on, but do not start
your vehicle.
5. Once in the driver seat, fully press the brake pedal and hold. Do not release.
Pull the orange tether towards the
driver seat until the tether gets locked
in the override position. Then leave the
tether.
6. If done correctly a message should display on the instrument cluster
screen.
Note: Your vehicle is now out of the park
(P) position and is free to roll.
7. With your foot still fully applied on the
brake pedal, disengage the parking
brake. See What Is the Electric
Parking Brake (page 224).
8. Your vehicle remains in neutral (N) for emergency towing purposes.
9. Switch off the ignition.
10. Once safe to do so, and there is no risk that your vehicle will roll,
disconnect the negative (black)
battery cable from the battery.
Note: If the vehicle detects wheel
movement before the battery is
disconnected, the electric parking brake
could apply. Returning Your Vehicle to Normal
Mode
1. Once it is safe to do so, reconnect the
negative (black) battery cable to the
battery.
2. Apply the parking brake. See What Is
the Electric Parking Brake (page 224).
Note: If the vehicle battery is dead, for
example, no electrical power is available,
you could use an external power source to
apply the parking brake.
3. Fully apply the brake pedal and hold. Do not release. Pull the orange tether
outward towards the driver seat to
release it from the override position.
4. The cable will release and retract back
to its original rest position.
5. Stow the manual park release cable tether back inside the instrument panel
dash hole, install the access cover by
pressing it back in position.
6. With your foot fully applied on the brake pedal, start your vehicle. Confirm
that your vehicle is in the park (P)
position and that the instrument
cluster indicates park (P).
7. If the instrument cluster is not displaying the park (P) position or a
message displays on the instrument
cluster screen, make sure you apply the
parking brake before exiting your
vehicle. Contact an authorized dealer
for service.
AUTOMATIC TRANSMISSION
AUDIBLE WARNINGS
Transmission Not In Park (P)
Audible Warning
Sounds if you open the driver door before
shifting into park (P).
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AUTOMATIC TRANSMISSION – TROUBLESHOOTING
Automatic Transmission – Information Messages - Hybrid Electric Vehicle
(HEV)/Plug-In Hybrid Electric Vehicle (PHEV)
Action
Description
The electric parking brake is not fullyapplied.
Park Brake Not Applied
A reminder to shift into park. In addition,
this message is typical after reconnecting
or recharging the battery until you cycle the ignition to the on mode.
Transmission Not in Park
Displays when there is a system fault andthe park brake needs to be depressed
before exiting the vehicle. See your author- ized dealer.
SHIFT SYS FAULT Apply Park Brake Before
Exiting the Vehicle
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Automatic Transmission –
Information Messages - Gasoline
Description
Message
The electric parkingbrake is not fully applied.
Park Brake Not
Applied
A reminder to shiftinto park. In addi-
tion, this message is typically afterreconnecting or recharging the
battery until you
cycle the ignition to the on mode.
Transmission Not in
Park
Displays when
there is a system
fault and the park
brake needs to be depressed before
exiting the vehicle.
See your authorized dealer.
SHIFT SYS FAULT
Apply Park Brake
Before Exiting the Vehicle
The system has
detected a fault that requires
service. Have your
vehicle checked as soon as possible.
Transmission
Malfunction Service Now
Displays when youshift into neutral (N).
Select L To Confirm
Stay In Neutral Mode
Displays to confirmthat your vehicle
has entered Stay in Neutral Mode.
Stay in Neutral
Mode Engaged
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Driving In Sand
When driving over sand, try to keep all four
wheels on the most solid area of the trail.
Shift to a lower gear and drive steadily
through the terrain. Apply the accelerator
slowly and avoid excessive wheel slip. Do
not drive your vehicle in deep sand for an
extended period of time. This will cause
the system to overheat. A message
appears in the information display. See
All-Wheel Drive – Information
Messages (page 220).
Note: If your vehicle gets stuck in sand, it
may be rocked out by shifting between
forward and reverse gears, stopping
between shifts in a steady pattern. Press
lightly on the accelerator in each gear.
Note: Do not rock your vehicle if the engine
is not at normal operating temperature, as
damage to the transmission may occur.
Note: Do not rock your vehicle for more
than a minute, as damage to the
transmission and tires may occur or the
engine may overheat.
Driving Through Mud and Water
Mud
Be cautious of sudden changes in vehicle
speed or direction when you are driving in
mud. Even all-wheel drive vehicles can lose
traction in mud. If your vehicle does slide,
steer in the direction of the slide until you
regain control of your vehicle.
After driving through mud, clean off residue
stuck to rotating driveshafts and tires.
Excess mud stuck on tires and rotating
driveshafts can cause an imbalance that
could damage drive components.
Note: If your vehicle gets stuck in mud, it
may be rocked out by shifting between
forward and reverse gears, stopping
between shifts in a steady pattern. Press
lightly on the accelerator in each gear. Note:
Do not rock your vehicle if the engine
is not at normal operating temperature, as
damage to the transmission may occur.
Note: Do not rock your vehicle for more
than a minute, as damage to the
transmission and tires may occur or the
engine may overheat.
Water
If you must drive through deep water, drive
slowly. The water could limit traction or
brake capability. See Driving Through
Shallow Water (page 311).
When driving through water, determine the
depth and avoid water higher than the
center of the wheel.
Once through water, always try the brakes.
Wet brakes will not stop your vehicle as
quickly as dry brakes. Apply light pressure
to the brake pedal while slowly moving the
vehicle to dry the brakes.
Note: Driving through deep water could
cause damage to the transmission. If the
front or rear axle is submerged in water, the
axle lubricant and power transfer unit
lubricant should be checked and changed
if necessary.
Driving on Hilly or Sloping Terrain
Although natural obstacles could make it
necessary to travel diagonally up or down
a hill or steep incline, you should try to drive
straight up or straight down.
Note: Avoid turning on steep slopes or
hills. A danger lies in losing traction, slipping
sideways and possible vehicle roll over.
Whenever driving on a hill, determine
beforehand the route you can use. Do not
drive over the crest of a hill without seeing
what conditions are on the other side. Do
not drive in reverse over a hill without the
aid of an observer.
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WHAT IS HILL START ASSIST
Hill Start Assist makes it easier for you to
pull away when your vehicle is on a slope
without using the parking brake.
HOW DOES HILL START
ASSIST WORK
When the system activates, your vehicle
remains stationary for a few seconds after
you release the brake pedal. This gives you
time to move your foot from the brake
pedal to the accelerator pedal. The brakes
release when the engine has developed
sufficient torque to prevent your vehicle
from rolling down the slope.
HILL START ASSIST
PRECAUTIONS
WARNING: The system does not
replace the parking brake. When you
leave your vehicle, always apply the
parking brake. WARNING:
You must remain in
your vehicle when the system turns on.
At all times, you are responsible for
controlling your vehicle, supervising the
system and intervening, if required.
Failure to take care may result in the loss
of control of your vehicle, serious
personal injury or death. WARNING:
The system turns off if
there is a malfunction or if you
excessively rev the engine. HILL START ASSIST –
TROUBLESHOOTING
Hill Start Assist – Information
Messages Action
Message
Displays when
system is not avail- able. Have your
vehicle checked as soon as possible.
Hill Start Assist Not
Available
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