
CLEANING PRODUCTS
Materials
For best results, use the following products
or products of equivalent quality: Specification
Name
-
Motorcraft® Bug and Tar Remover, ZC-42 (U.S. & Canada)
ESR-M5B194-B
Motorcraft® Custom Bright Metal Cleaner, ZC-15 (U.S. & Canada)
ESR-M14P4-A
Motorcraft® Detail Wash, ZC-3-A (U.S. & Canada)
ESR-M14P3-A
Motorcraft® Engine Shampoo and Degreaser, ZC-20 (U.S.)
-
Motorcraft® Engine Shampoo, CXC-66-A (Canada)
-
Motorcraft® Premium Leather and Vinyl Cleaner, ZC-56 (U.S. &
Canada)
-
Motorcraft® Multi-Purpose Cleaner, CXC-101 (Canada)
WSS-M14P19-A
Motorcraft® Premium Windshield Wash Concentrate with
Bitterant, ZC-32-B2 (U.S.)
WSS-M14P19-A
Motorcraft® Premium Quality Windshield Washer Fluid, CXC-37-
A/B/D/F (Canada)
-
Motorcraft® Professional Strength Carpet & Upholstery Cleaner,
ZC-54 (U.S. & Canada)
ESR-M14P5-A
Motorcraft® Premium Glass Cleaner, CXC-100 (Canada)
-
Motorcraft® Spot and Stain Remover, ZC-14 (U.S.)
ESR-M14P5-A
Motorcraft® Ultra-Clear Spray Glass Cleaner, ZC-23 (U.S.)
-
Motorcraft® Wheel and Tire Cleaner, ZC-37-A (U.S. & Canada)
CLEANING THE EXTERIOR
Cleaning the Exterior Precautions
Immediately remove fuel spillages, AdBlue
residuals, bird droppings, insect deposits
and road tar. These may cause damage to
your vehicle ’s paintwork or trim over time.
Remove any exterior accessories, for
example antennas, before entering a car
wash. Cleaning Headlamps and Rear
Lamps
We recommend that you only use cold or
lukewarm water containing car shampoo
to clean the headlamps and the rear
lamps.
Do not scrape the lamps.
Do not wipe lamps when they are dry.
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Cleaning Windows and Wiper
Blades
To clean the windshield and wiper blades:
•
Clean the windshield with a
non-abrasive glass cleaner.
Note: When cleaning the interior of the
windshield, avoid getting any glass cleaner
on the instrument panel or door panels.
Wipe any glass cleaner off these surfaces
immediately.
• Clean the wiper blades with washer
fluid or water applied with a soft
sponge or cloth.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
This can cause damage not covered by the
vehicle Warranty.
Cleaning Chrome, Aluminium or
Stainless Steel
We recommend that you only use a car
shampoo, a soft cloth and water on
bumpers and other chrome, aluminium or
stainless steel parts.
Note: For additional information and
assistance, we recommend that you contact
an authorized dealer.
Note: Rinse the area well after cleaning.
Note: Do not use abrasive materials, for
example steel wool or plastic pads, as they
can scratch these surfaces.
Note: Do not use chrome cleaner, metal
cleaner or polish on wheels or wheel covers.
Cleaning Wheels
Only use a recommended wheel and tire
cleaner to clean the wheels weekly. For
additional information and assistance, we
recommend that you contact an
authorized dealer. 1. Use a sponge to remove heavy
deposits of dirt and brake dust.
2. Rinse well after cleaning.
Note: Do not apply a cleaning chemical to
warm or hot wheel rims and covers.
If you intend on parking your vehicle for an
extended period after cleaning the wheels
with a wheel cleaner, drive your vehicle for
a few minutes before parking your vehicle.
This reduces the risk of corrosion of the
brake discs, brake pads and linings.
Do not clean the wheels when they are hot.
Note: Some car washes could damage
wheel rims and covers.
Note: Using non-recommended cleaners,
harsh cleaning products, chrome wheel
cleaners or abrasive materials could
damage wheel rims and covers.
Cleaning the Engine Compartment
Use a vacuum cleaner to remove debris
from the screen area below windshield.
Note: If you are not familiar with the parts
around the engine do not wash the engine
compartment. Avoid frequent engine
washes.
When washing the engine compartment:
• Never wash or rinse the engine while it
is hot or running.
• Never wash or rinse any ignition coil,
spark plug wire or spark plug well.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage.
Note: If your vehicle has an engine cover
remove the cover before application of
shampoo and degreaser.
• Spray an approved engine shampoo
and degreaser on all parts that require
cleaning and rinse with water.
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AIR CONDITIONING SYSTEM
CAPACITY AND
SPECIFICATION - 2.5L, HYBRID
ELECTRIC VEHICLE (HEV)/
PLUG-IN HYBRID ELECTRIC
VEHICLE (PHEV)
WARNING: The air conditioning
refrigerant system contains refrigerant
under high pressure. Only qualified personnel should service the air
conditioning refrigerant system. Opening
the air conditioning refrigerant system
can cause personal injury.
Use refrigerant and oil that meets the
defined specifications.
If you do not use refrigerant and oil that
meets the defined specifications, it could
result in:
• Component damage that your vehicle
warranty does not cover.
• Reduced vehicle performance.
Capacities Refrigerant Oil
Refrigerant
Variant
4.7 fl oz (140 ml)
18.5 oz (0.525 kg)
HEV.
4.7 fl oz (140 ml)
19.4 oz (0.55 kg)
PHEV.
Materials Specification
Name
WSS-M17B21-A
R-1234yf Refrigerant(U.S.)
R-1234yf Refrigerant / Frigorigène R-1234yf(Canada)
YN-33-A(U.S.)
HS7Z-19B519-BA(Canada)
WSS-M2C31-B2
Motorcraft® R-1234yf Refrigerant POE Oil(U.S.)
Motorcraft® R-1234yf Refrigerant POE Oil / Huile
POE pour frigorigène R-1234yf Motorcraft®(Canada)
YN-34(U.S. & Canada)
WASHER FLUID SPECIFICATION
Capacities Quantity
Variant
Fill as required.
All.
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Materials
Specification
Name
WSS-M14P19-A
Motorcraft® Premium Windshield Wash Concen-
trate with Bitterant(U.S.)
Motorcraft® Premium Quality Windshield Washer
Fluid / Liquide lave-glace de haute qualité Motor-
craft®(Canada)
ZC-32-B2(U.S.)
CXC-37-A/B/D/F(Canada)
BRAKE FLUID SPECIFICATION
Use fluid that meets the defined
specification and viscosity grade.
If you do not use fluid that meets the
defined specification and viscosity grade,
it could result in:
• Component damage that your vehicle
warranty does not cover.
• Reduced brake performance. Note:
We recommend you use DOT 4 Low
Viscosity (LV) High Performance Brake Fluid
or equivalent meeting WSS-M6C65-A2. If
you use any fluid other than the
recommended fluid, it could cause reduced
brake performance and not meet our
performance standards. Keep brake fluid
clean and dry. Contamination with dirt,
water, petroleum products or other
materials could result in brake system
damage and possible failure.
Capacities Quantity
Variant
Fill as required.
All.
Materials Specification
Name
WSS-M6C65-A2
Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid(U.S.)
Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid / Liquide de frein automobile
haute performance DOT 4 LV Motorcraft®(Canada)
PM-20(U.S. & Canada)
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We strongly recommend only using our
genuine or our authorized re-manufactured
replacement parts engineered for your
vehicle.
Additives and Chemicals
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle
’s normal maintenance. Please
consult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. Have discolored fluids that also
show signs of overheating or foreign
material contamination checked
immediately. Make sure to change the vehicle
’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using our approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections. Check Every Month
The air filter restriction gauge. 1
The engine oil level.
Function of all interior and the exterior lights.
The tires including the spare for wear and proper pressure. The windshield washer fluid level.
The fuel and water separator. Drain if necessary or if indicated by the information display. 1
The holes and slots in the tail pipe to make sure they are functional and clear of debris. 1
1 Diesel vehicles only. Check Every Six Months
The battery connections. Clean if necessary.
The body and door drain holes for obstructions. Clean if necessary. The cooling system fluid level and the coolant system strength.
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Check Every Six Months
The door weatherstrips for wear. Lubricate if necessary.
The hinges, latches and outside locks for proper operation. Lubricate if necessary. The parking brake for proper operation.
The seatbelts and seat latches for wear and function.
Safety warning lamps, brake, ABS, airbag and seatbelt for operation.
The washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
It is important to have the systems on your
vehicle regularly checked. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-Point Inspection
Hazard warning system operation
Accessory drive belt or belts
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires including the spare for wear andproper pressure 2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer.
2 If your vehicle has a temporary mobility kit, check the tire sealant expiration Use By date
on the canister. Replace as needed.
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Instrument Cluster Display........................123
Personalized Settings....................................... 125
Instrument Cluster Display Main Menu - Vehicles With: 12.3 Inch Instrument
Cluster Display Screen.............................124
Instrument Cluster Display Main Menu - Vehicles With: 4.2 Inch Instrument
Cluster Display Screen.............................124
Instrument Cluster Display Main Menu - Vehicles With: 6.5 Inch Instrument
Cluster Display Screen.............................123
Instrument Cluster Indicators...................121 Adaptive Cruise Control.................................... 121
Auto Hold............................................................... 122
Automatic High Beam Control....................... 121
Auto-Start-Stop.................................................. 122
Blind Spot Monitor............................................. 122
Cruise Control....................................................... 122
EV Charge.............................................................. 122
EV Later.................................................................. 122
EV Now................................................................... 122
Front Airbag.......................................................... 122
Front Fog Lamps................................................. 122
High Beam............................................................. 122
Lamps On.............................................................. 122
Ready to Drive...................................................... 122
Stability Control................................................... 122
Turn Signal............................................................. 122
Instrument Cluster
.........................................111
Fuel Gauge............................................................. 118
Instrument Cluster Overview - Gasoline, Vehicles With: 12.3 Inch Instrument
Cluster Display Screen..............................113
Instrument Cluster Overview - Gasoline, Vehicles With: 4.2 Inch Instrument
Cluster Display Screen...............................111
Instrument Cluster Overview - Gasoline, Vehicles With: 6.5 Inch Instrument
Cluster Display Screen..............................112
Instrument Cluster Overview - Hybrid Electric Vehicle (HEV), Vehicles With:
12.3 Inch Instrument Cluster Display
Screen.............................................................115
Instrument Cluster Overview - Hybrid Electric Vehicle (HEV), Vehicles With:
6.5 Inch Instrument Cluster Display
Screen.............................................................114 Instrument Cluster Overview - Plug-In
Hybrid Electric Vehicle (PHEV),
Vehicles With: 12.3 Inch Instrument
Cluster Display Screen..............................117
Instrument Cluster Overview - Plug-In Hybrid Electric Vehicle (PHEV),
Vehicles With: 6.5 Inch Instrument
Cluster Display Screen..............................116
Instrument Cluster Warning Lamps
............................................................120
Anti-Lock Braking System............................... 120
Battery.................................................................... 120
Brake System....................................................... 120
Door Ajar................................................................ 120
Electric Park Brake............................................. 120
Engine or Motor Coolant Temperature.................................................... 120
Fasten Rear Seatbelt........................................ 120
Fasten Seatbelt................................................... 120
High Voltage Electric System Failure..........120
Hood Ajar............................................................... 120
Liftgate Ajar............................................................ 121
Low Beam Warning............................................. 121
Low Fuel Level....................................................... 121
Low Tire Pressure Warning............................... 121
Low Washer Fluid................................................. 121
Malfunction Indicator Lamp............................ 121
Oil Pressure............................................................ 121
Powertrain Fault................................................... 121
Vehicle Plugged In............................................... 121
Instrument Panel...........................................26
Intelligent Adaptive Cruise Control.......257 Adjusting the Set Speed Tolerance............258
How Does Intelligent Adaptive Cruise
Control Work................................................... 257
Intelligent Adaptive Cruise Control Alerts................................................................. 258
Intelligent Adaptive Cruise Control Indicators......................................................... 258
Intelligent Adaptive Cruise Control Limitations...................................................... 258
Intelligent Adaptive Cruise Control Precautions...................................................... 257
Intelligent Adaptive Cruise Control Requirements................................................. 257
Switching Intelligent Mode On and Off...................................................................... 258
Interior Air Quality
.........................................147
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Vehicle Identification.................................408
Vehicle Identification Number..................... 408
Vehicle Wi-Fi Hotspot.................................413
Ventilation See: Climate Control.......................................... 137
Venting the Moonroof................................109
Viewing the Tire Pressures......................384
W
Washer Fluid Specification.....................406
Washers.............................................................95 Adding Washer Fluid........................................... 96
Switching the Courtesy Wipe On and Off........................................................................\
. 95
Using the Rear Window Washer.................... 95
Using the Windshield Washer......................... 95
Washer Fluid Specification.............................. 96
Washer Precautions............................................ 95
Washers See: Wipers and Washers................................. 92
Waxing Your Vehicle
...................................356
What Are the Instrument Cluster Indicators.......................................................121
What Are the Instrument Cluster Warning Lamps
...........................................119
What Is 911 Assist...........................................57
What is AC Charging...................................201
What Is Active Park Assist........................243
What is a Hybrid Electric Vehicle...........180
What Is Auto-Start-Stop...........................185
What Is Blind Spot Information System..........................................................273
What Is Brake Coach - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV)
..........................................128
What Is Cross Traffic Alert........................276
What Is Cruise Control...............................247 Requirements...................................................... 247
What Is Drive Mode Control.....................262
What Is Driver Alert.....................................287
What Is Electric Efficiency - Plug-In Hybrid Electric Vehicle (PHEV).............127
What Is Ford Protect
..................................485
Ford Protect Extended Service Plan
(Canada Only).............................................. 486
Ford Protect Extended Service Plans - United States Only....................................... 485What Is Hill Start Assist.............................227
What Is MyKey................................................64
What Is Pre-Collision Assist.....................279
What Is Remote Start.................................134
What Is Speed Sign Recognition...........289
What Is the Cabin Air Filter........................147
What Is the Catalytic Converter.............199
What Is the Electric Parking Brake........224
What Is the Engine Coolant Temperature
Gauge..............................................................119
What Is the Garage Door Opener...........162 HomeLink Wireless Control System............162
What Is the Gross Axle Weight Rating............................................................293
GAWR (Gross Axle Weight Rating).............293
What Is the Gross Combined Weight Rating............................................................293
What Is the Gross Vehicle Weight Rating............................................................293
What Is the Head Up Display....................131
What Is the High Voltage Battery Gauge - Plug-In Hybrid Electric Vehicle
(PHEV)
...........................................................119
What Is the High Voltage Battery.........200
What Is the Information Bar
......................119
What Is the Lane Keeping System........266
What Is the Pedestrian Alert System............................................................56
What Is the Personal Safety System............................................................46
What Is the Power Gauge - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV), Vehicles With:
12.3 Inch Instrument Cluster Display
Screen
.............................................................118
What Is the Power Gauge - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV), Vehicles With:
6.5 Inch Instrument Cluster Display
Screen
.............................................................118
What Is the Power Outlet.........................168
What is the Rear Occupant Alert System...........................................................158
What Is the Rear View Camera
..............240
What Is the Speedometer..........................118
What Is the Tachometer - Excluding: Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV)..............117
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