2021 FORD ESCAPE remote start

Security – Frequently Asked
Questions
What should I do if there is any
potential alarm problem with my
vehicle?
Take all remote controls to an
authorized dealer if there is any
potential alarm problem with your
vehicle.
What should I do if the vehicle is unable
to start with a correctly coded key? Have your vehicle checked as soon as
possible.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Security

WHAT IS REMOTE START
The system allows you to remotely start
your vehicle and to adjust the interior
temperature according to the settings that
you chose.
REMOTE START
PRECAUTIONS
WARNING: Do not start the engine
in a closed garage or in other enclosed
areas. Exhaust fumes are toxic. Always
open the garage door before you start
the engine. Failure to follow this
instruction could result in personal injury
or death.
REMOTE START LIMITATIONS
Remote start does not work under the
following conditions:
• The alarm horn is sounding.
• The hood is open.
• The transmission is not in park (P).
• The ignition is on.
• The battery voltage is below the
minimum operating voltage.
Note: Do not use remote start if your fuel
level is low.
Note: You can use remote start with
FordPass. See Connecting the Vehicle to
a Wi-Fi Network (page 409).
ENABLING REMOTE START
1. Press
Settings on the touchscreen.
2. Press
Vehicle Settings.
3. Press
Remote Start Setup.
4. Switch
Remote Start on or off. Note:
To remote start with FordPass, make
sure that the modem is enabled.
See
Connected Vehicle Requirements (page
409).
REMOTELY STARTING AND
STOPPING THE VEHICLE
Remotely Starting the Vehicle Press the button on the remote
control.
Within three seconds, press the
button twice on the remote
control.
Note: You can also use the FordPass App
to start the vehicle.
Note: The turn signals flash twice.
Note: The parking lamps turn on when the
vehicle is running.
Note: The horn sounds if the system fails
to start.
Note: All other vehicle systems remain off
when you have remotely started the vehicle.
Note: The vehicle remains secured when
you have remotely started the vehicle. A
valid key must be inside your vehicle to
switch the ignition on and drive your vehicle.
Remotely Stopping the Vehicle Within three seconds, press the
button twice on the remote
control.
EXTENDING THE REMOTE
START DURATION
To extend the remote start duration during
remote start, do the following:
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Remote Start
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Press the button on the remote
control.
Within three seconds, press the
button on the remote control.
Within three seconds, press the
button again.
If the duration is set to 15 minutes, the
duration extends by another 15 minutes.
This provides a total of 30 minutes.
Note: Remote start can only be extended
once.
Note: A maximum of two remote starts, or
one remote start with an extension, are
allowed. To reset the restart procedure
switch the vehicle to on, then to off.
REMOTE START REMOTE
CONTROL INDICATORS
Remote Control Feedback
An LED on the remote control provides
status feedback of remote start or stop
commands. Status
LED
Remote startsuccessful.
Solid green.
Remote stopsuccessful.
Solid red.
Request failed or
status not received.
Blinking red.
Status incomplete.
Blinking green.
REMOTE START SETTINGS
Switching Climate Control Auto
Mode On and Off
1. Press Settings on the touchscreen. 2. Press
Remote Start Setup.
3. Press
Climate Control.
4. Select
Vehicle.
5. Switch
Auto on or off.
Note: If you switch the auto mode on, the
system attempts to heat or cool the interior
to
72°F (22°C).
Note: When you switch the ignition on, the
climate control system returns to the last
used settings.
Switching Climate Control Last
Settings On and Off
1. Press
Settings on the touchscreen.
2. Press
Vehicle Settings.
3. Press
Remote Start Setup.
4. Switch
Last settings on or off.
Note: If you switch the last settings on, the
system remembers the last used settings.
Switching the Heated Seat
Settings On and Off
1. Press
Settings on the touchscreen.
2. Press
Vehicle Settings.
3. Press
Remote Start Setup.
4. Press
Seats.
5. Switch
Auto on or off.
Note: If you switch the heated seat settings
on, the heated seats turn on during cold
weather.
Switching the Heated Steering
Wheel Settings On and Off
1. Press
Settings on the touchscreen.
2. Press
Vehicle Settings.
3. Press
Remote Start Setup.
4. Press
Seats and Steering Wheel.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Remote Start
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5. Switch Auto on or off.
Note: If you switch the heated steering
wheel settings on, the heated steering wheel
turns on during cold weather.
Setting the Remote Start Duration
1. Press
Settings on the touchscreen.
2. Press
Vehicle Settings.
3. Press
Remote Start Setup.
4. Press
Duration.
Note: Wait a few seconds before remotely
starting the vehicle after the vehicle stops
running.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Remote Start
(If Equipped)

Do not:
•
Place heavy objects on the seat.
• Operate the heated seat if water or any
other liquid spills on the seat. Allow the
seat to dry.
Switching the Heated Seats On
and Off
The vehicle must be running to use this
feature. Press the heated seat symbol to cycle
through the various heat settings and off.
The more indicators that display, the
warmer the temperature of the seat.
Note:
The heated seats may remain on
after you remote start your vehicle, based
on your remote start settings. The heated
seats may also turn on when you start your
vehicle if they were on when you switched
your vehicle off.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Front SeatsE146322

Starting and Stopping the Engine
– Frequently Asked Questions
Why is the engine idle speed high when
I am starting the engine?
The speed at which the engine idles
immediately after starting is optimized
to minimize vehicle emissions and
maximize cabin comfort and fuel
economy.
Why does the engine not crank? You can only attempt to start the
engine for a limited amount of time
before the starting system temporarily
disables. If you exceed the starting
time limit, a message may appear and
you cannot attempt to start the engine
for at least 15 minutes.
Why do I experience different driving
characteristics? If you disconnect the battery, your
vehicle may exhibit some unusual
driving characteristics for
approximately 5 mi (8 km) after you
reconnect it. This is because the engine
management system must realign
itself with the engine. You can
disregard any unusual driving
characteristics during this period.
Why can I not start the engine? If you cannot start the engine after 3
attempts, wait 10 seconds and do the
following:
Vehicles Without Push Button Start
1. Fully press the brake pedal.
Note: Make sure that the parking brake is
applied.
Note: Make sure that the transmission is in
park (P).
2. Fully press the accelerator pedal and hold it there. 3. Turn the key to position
III and wait
until the engine stops cranking.
4. Release the accelerator pedal. 5. Turn the key to position
III.
Vehicles With Push Button Start
1. Fully press the brake pedal.
Note: Make sure that the parking brake is
applied.
Note: Make sure that the transmission is in
park (P).
2. Fully press the accelerator pedal and hold it there.
3. Press the push button ignition switch.
Note: The engine cranks for a short period
of time and then it stops.
4. Release the accelerator pedal. 5. Press the push button ignition switch.
Why does the system not detect a
passive key?
If the system does not detect a passive
key and you are unable to start the
engine, insert the passive key into the
backup position and press the push
button ignition switch to start the
engine. See
Programming the
Remote Control (page 62).
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Starting and Stopping the EngineE322354 E321258

2. Connect the other end of the positive
(+) jumper cable to the positive (+)
terminal of the booster vehicle battery.
3. Connect the negative (-) jumper cable
to the negative (-) terminal of the
booster vehicle battery.
4. Make the final connection of the negative (-) jumper cable to an
exposed metal part of the disabled
vehicle's engine, as shown in the
following illustration, away from the
battery and fuel injection system, or
connect the negative (-) jumper cable
to a ground connection point if
available. Starting the Engine
1.
Start the engine of the booster vehicle
and moderately rev the engine, or
gently press the accelerator to keep
the engine speed between 2000 and
3000 RPM, as shown in your
tachometer.
2. Start the engine of the disabled vehicle.
3. Once you start the disabled vehicle, run
both vehicle engines for an additional
three minutes before disconnecting the
jumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverse
order that they were connected. Note:
Do not switch the headlamps on
when disconnecting the cables. The peak
voltage could blow the bulbs.
POST-CRASH ALERT SYSTEM
What Is the Post-Crash Alert
System
The system helps draw attention to your
vehicle in the event of a serious impact.
How Does the Post-Crash Alert
System Work
The system is designed to turn the hazard
flashers on and to intermittently sound the
horn in the event of a serious impact that
deploys an airbag or the seatbelt
pretensioners.
Post-Crash Alert System
Limitations
Depending on applicable laws in the
country your vehicle was built for, the horn
does not sound in the event of a serious
impact.
Switching the Post-Crash Alert
System Off
Press the hazard flasher switch or the
unlock button on the remote control to
switch the system off.
Note: The alert turns off when the vehicle
battery runs out of charge.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Crash and Breakdown InformationE338715

Possible Cause and Solution
Symptom
You are using the old linking method.
Personal Profiles does not support your unsaved settings.
My personalized settings do
not save. A different personal profile is active.
Another user changed the settings for the wrong personal
profile.
You did not create a personal profile.
My profile will not recall. Personal Profiles is turned off.
The profile you requested is already active.
You did not link the memory button you are using to a
profile.
You did not link the remote control you are using to a
profile.
You are using the wrong remote control.
You are pressing a button other than the unlock or remote
start on a linked remote control.
You deleted the personal profile.
You switched the personal profiles off.
My preset positions recall,
but my profile does not.
The vehicle is in motion.
My profile recalls but my
preset positions do not. The preset positions are the same as the guest or previ-
ously active profile.
Unlink and relink your remote control in the Personal
Profiles menu. You may need to see your authorized dealer.
I lost a remote control.
You erased and reprogrammed the remote controls. This
could happen if you let a dealership add a new remote
control to replace a lost one.
I lost all profiles.
Someone performed a master reset without your know-
ledge.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing SYNC™ 3 (If Equipped)