ENGINE BLOCK HEATER (If
Equipped)
Engine Block Heater Precautions
WARNING: Failure to follow engine
block heater instructions could result in
property damage or serious personal
injury. WARNING: Do not use your heater
with ungrounded electrical systems or
two-pronged adapters. There is a risk of
electrical shock. WARNING:
Do not fully close the
hood, or allow it to drop under its own
weight when using the engine block
heater. This could damage the power
cable and may cause an electrical short
resulting in fire, injury and property
damage.
We recommend that you do the following
for a safe and correct operation:
• Use a 16-gauge outdoor extension cord
that is product certified by
Underwriter ’s Laboratory (UL) or
Canadian Standards Association
(CSA). This extension cord must be
suitable for use outdoors, in cold
temperatures, and be clearly marked
Suitable for Use with Outdoor
Appliances. Do not use an indoor
extension cord outdoors. This could
result in an electric shock or become a
fire hazard.
• Use as short an extension cord as
possible.
• Do not use multiple extension cords. •
Make sure that when in operation, the
extension cord plug and engine block
heater cord plug connections are free
and clear of water. This could cause an
electric shock or fire.
• If the engine block heater cord is under
the hood, do not remove the wiring
from its original location. Do not close
the hood on the extension wiring.
• Park your vehicle in a clean area, clear
of combustible materials.
• Firmly connect the engine block heater
cord and the extension cord.
• Check the extension cord for heat
anywhere when the system has been
operating for approximately 30
minutes.
• Unplug and properly stow the system
before starting and driving your vehicle.
The protective cover seals the
terminals of the engine block heater
cord plug when not in use.
• Check the engine block heater system
for proper operation before winter.
How Does the Engine Block Heater
Work
The engine block heater warms the engine
coolant. This allows the climate control
system to quickly respond. The equipment
includes a heater element installed in the
engine block and a wire harness. You can
connect the system to a grounded
220-240 volt AC electrical source.
Note: The engine block heater is most
effective when outdoor temperatures are
below
0°F (-18°C).
Using the Engine Block Heater
Make sure the receptacle terminals are
clean and dry prior to use. Clean them with
a dry cloth if necessary.
175
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Starting and Stopping the Engine
If it flashes, engine misfire could be
occurring. Increased exhaust gas
temperatures could damage the catalytic
converter or other vehicle components.
Avoid heavy acceleration and deceleration,
and have your vehicle checked as soon as
possible.
Powertrain Warning Lamp If it illuminates when the engine
is running, this indicates a
powertrain or four-wheel drive
fault. If it flashes when you are driving,
immediately reduce the vehicle speed.
Avoid heavy acceleration and deceleration,
and have your vehicle checked as soon as
possible.
If both lamps illuminate when the engine
is running, stop your vehicle as soon as it
is safe to do so. Continuing to drive your
vehicle could cause reduced power or the
engine to stop. Switch the ignition off and
attempt to restart the engine. Have your
vehicle checked as soon as possible.
Starting and Stopping the Engine – Information Messages Action
Message
Displays if you exceed the starting time limit. You cannot
attempt to start the engine for 15 minutes. If you cannot start
the engine after 15 minutes passes, have your vehicle imme-
diately checked.
Cranking Time Exceeded
Displays if you are unable to start your vehicle with a correctly
coded key. The system has detected a fault that requires
service. Have your vehicle checked as soon as possible.
Starting System Fault
Displays if the system does not detect a valid passive key.
No Key Detected
178
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Starting and Stopping the Engine
HYBRID ELECTRIC VEHICLE
INFORMATION –
TROUBLESHOOTING
Hybrid Electric Vehicle
Information – Warning Lamps
It illuminates if your vehicle has
an electrical component fault or
failure that causes your vehicle
to shutdown or enter a limited operating
mode. A message may appear in the
instrument cluster display.
Hybrid Electric Vehicle
Information – Information
Messages Action
Message
Displays when a
malfunction occurs in the high voltage electric system.
Stop your vehicle as soon as it is safe to do so. Have your
vehicle checked as soon as possible.
Stop Safely Now
Hybrid Electric Vehicle
Information – Frequently Asked
Questions
How long is the high voltage battery
system designed to last? The high voltage battery system is
designed to last the life of your vehicle.
Does the high voltage battery require
maintenance? The high voltage battery does not
require maintenance. What should I do if the vehicle runs out
of fuel and the high voltage battery is
out of charge?
Refuel and start your vehicle normally.
The engine will recharge the high
voltage battery.
Why does the engine sometimes start
at key-on? The vehicle's computer will determine
if an engine start is required at key-on.
It starts the engine when necessary for
cabin heating, windshield defrost, or if
the outside temperature is low.
Can I put E15 or E85 in my vehicle, and
how will it affect my fuel economy? Your hybrid vehicle can use E15 (15%
ethanol, 85% gasoline) fuel, but you
may notice slightly reduced fuel
economy because ethanol contains
less energy per gallon than gasoline.
Your hybrid vehicle is not designed to
use E85 (85% ethanol).
Why does it take a long time before the
engine shuts down? There are several reasons the engine
stays on for an extended amount of
time when you first start it. One
common reason is to make sure that
the emissions components are warm
enough to minimize tailpipe emission.
As the climate gets cooler, the
engine-on time is extended.
Why does my engine stay on when it is
extremely cold outside? In order to make sure that the climate
control system can begin heating the
cabin or defrosting the windshield as
soon as a driver requests it, the engine
coolant temperature has to be kept
sufficiently hot. Keeping the engine on
is required to maintain the correct
coolant temperature.
181
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Hybrid Electric Vehicle Information (If Equipped)E144693
You could also notice that your engine
continues to run instead of shutting off
during extended downhill driving. The
engine stays on during this engine braking
but is not using any fuel.
You could also hear a slight whine or
whistle when operating your vehicle. This
is the normal operation of the electric
motor in the hybrid system.
Plug-In Hybrid Electric Vehicle
Indicators
When you start your vehicle, a
green ready indicator light
appears in the instrument cluster
letting you know that your vehicle is ready
for driving.
The engine may not start because your
vehicle has a silent key start feature. This
fuel saving feature allows your vehicle to
be ready to drive without requiring the gas
engine to be running.
The indicator remains on when your vehicle
is on, whether the engine is running or not,
to indicate your vehicle is capable of
movement using the electric motor, gas
engine or both.
Typically, the engine does not start unless
the vehicle is cold, a climate control
change is requested or you press the
accelerator pedal.
What Is Low Engine Use Mode
Low engine use mode maintains proper
engine lubrication at sufficient temperature
and activates when you drive your vehicle
with limited engine operation. How Does Low Engine Use Mode
Work
When in low engine use mode, your vehicle
runs the engine as necessary. When low
engine use mode begins, a message
appears in the information display. If low
engine use mode does not complete
before you switch your vehicle off, it
continues the next time you start your
vehicle and the message reappears.
Note:
EV now mode is not available when
in low engine use mode.
Note: Cold temperatures affect the engine
warm up time and the low engine use mode
may operate more frequently.
Note: An oil change is not required but gives
you the option of not running a low engine
use cycle. Resetting the oil life monitoring
system suspends the low engine use mode.
PLUG-IN HYBRID ELECTRIC
VEHICLE INFORMATION –
TROUBLESHOOTING
Plug-In Hybrid Electric Vehicle
Information – Warning Lamps It illuminates if your vehicle's
electrical system requires service
to identify the cause for your
vehicle to shutdown or enter a limited
operating mode. A message may appear
in the instrument cluster display. Have your
vehicle checked as soon as possible.
183
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Hybrid Electric Vehicle Information (If Equipped)E293827 E144693
Plug-In Hybrid Electric Vehicle
Information – Information
Messages
Action
Message
Your vehicle needs
confirmation that
you unplugged it
before allowing a
start. You must
make sure your
Vehicle Plugged In
? Yes No
vehicle is
unplugged and you
respond to the
message prompt
before starting your
vehicle.
Your vehicle
detects it is still
plugged in after you
attempt to start it.
Unplug Prior to
Starting Vehicle
Your vehicle
enables the engine
due to the climate
control defrost
setting. This is
normal operation.
Engine Enabled
Due to Defrost Setting
For full defrost
heat, press the EV
button to select
either EV Later or
EV Auto. The
engine may run to
provide more cabin
heat.
Press EV Button for
Full Defrost
Your vehicle
enables the engine
for system
performance. This
is normal operation.
Engine Enabled for
System Perform- ance Action
Message
You can press OK
to enable the
engine temporarily
for increased
performance when
in EV Now mode.
Press OK to Enable
Engine
Displays when in
neutral gear with
the vehicle on. Shift
out of neutral to
maintain full
vehicle function.
In Neutral Depletes
HV Battery, Shift
Out of Neutral for
Full Vehicle Func- tion
EV functionality is
disabled and the
engine is running to
maintain fuel fresh-
ness.
Fuel Freshness
Engine may run to
maintain fuel fresh- ness
Displays when a
malfunction occurs
in the high voltage
electric system.
Stop your vehicle as
soon as it is safe to
do so. Have your
vehicle checked as
soon as possible.
Stop Safely Now
184
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Hybrid Electric Vehicle Information (If Equipped)
WHAT IS AUTO-START-STOP
The system helps reduce fuel consumption
by stopping and restarting the engine when
your vehicle has stopped. The engine
restarts when you release the brake pedal.
In some situations, your vehicle could
restart before you release the brake pedal,
for example:
•
To maintain interior comfort.
• To recharge the battery.
AUTO-START-STOP
PRECAUTIONS WARNING: Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you leave your vehicle. Failure to follow
this instruction could result in personal
injury or death. WARNING:
Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you open the hood or have any service
or repair work completed. If you do not
switch the ignition off, the engine could
restart at any time. Failure to follow this
instruction could result in personal injury
or death.
SWITCHING AUTO-START-
STOP ON AND OFF
The system turns on when you switch the
ignition on. Press the button to switch the
system off.
Note: OFF
illuminates in the switch. Note:
Deactivating the system using the
button lasts only one key cycle.
Press the button again to switch the
system back on.
Note: The system turns off if it detects a
malfunction. If the system malfunctions,
have your vehicle checked as soon as
possible.
STOPPING THE ENGINE
Stop your vehicle, keep your foot on the
brake pedal and the transmission in drive
(D).
Note: Power assist steering turns off when
the engine stops.
RESTARTING THE ENGINE
Release the brake pedal or press the
accelerator pedal.
A message appears in the information
display if the system requires you to take
action.
AUTO-START-STOP
INDICATORS WARNING:
The system may
require the engine to automatically
restart when the auto-start-stop
indicator illuminates green or flashes
amber. Failure to follow this instruction
could result in personal injury. The Auto-Start-Stop indicator
illuminates green when the
engine stops. It flashes amber
and a message appears when you need to
take action.
185
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Auto-Start-Stop
3. Insert the fuel pump nozzle up to the
first notch on the nozzle A. Keep the
fuel pump nozzle resting on the fuel
tank filler pipe. 4. Hold the fuel pump nozzle in position
B when refueling. Holding the fuel
pump nozzle in position A can affect
the flow of fuel and shut off the fuel
pump nozzle before the fuel tank is full. 5. Operate the fuel pump nozzle within
the area shown. 6.
When the nozzle shuts off, wait at least
5 seconds, then slightly raise the fuel
pump nozzle and slowly remove it.
7. Fully close the fuel filler door.
Do not attempt to start the engine if you
have filled the fuel tank with incorrect fuel.
Incorrect fuel use could cause damage not
covered by the vehicle Warranty. Have your
vehicle immediately checked.
Refueling Your Vehicle - Hybrid
Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV) WARNING: When refueling always
shut the engine off and never allow
sparks or open flames near the fuel tank
filler valve. Never smoke or use a cell
phone while refueling. Fuel vapor is
extremely hazardous under certain
conditions. Avoid inhaling excess fumes.
193
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Fuel and RefuelingE139202 E139203
A
B E337395 E119081
4. Hold the fuel pump nozzle in position
B when refueling. Holding the fuel
pump nozzle in position A can affect
the flow of fuel and shut off the fuel
pump nozzle before the fuel tank is full. 5. Operate the fuel pump nozzle within
the area shown. 6.
When the nozzle shuts off, wait at least
5 seconds, then slightly raise the fuel
pump nozzle and slowly remove it.
7. Fully close the fuel filler door. Complete the refueling process within 20
minutes. If 20 minutes elapses, press the
button on the left side of the instrument
panel again. Fuel pump nozzle automatic
shut off could occur if you do not press the
button on the left side instrument panel.
Do not attempt to start the engine if you
have filled the fuel tank with incorrect fuel.
Incorrect fuel use could cause damage not
covered by the vehicle Warranty. Have your
vehicle immediately checked.
Manually Opening the Fuel Filler
Door - Hybrid Electric Vehicle
(HEV)/Plug-In Hybrid Electric
Vehicle (PHEV)
WARNING: The fuel system may
be under pressure. If you hear a hissing
sound near the fuel filler inlet, do not
refuel until the sound stops. Otherwise,
fuel may spray out, which could cause
serious personal injury.
Note: The transmission must be in park (P)
or neutral (N).
When using the manual override lever do
the following:
1. Switch the ignition on.
195
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Fuel and RefuelingE139203
A
B E337454 E119081