2021 FORD EDGE navigation system

Voice Interaction
What is Voice Interaction
.........................375
Setting the Wake Word .............................
375
Beginning a Voice Interaction .................
375
Voice Interaction Examples ....................
375
Phone
Phone Precautions .....................................
377
Connecting Your Phone ............................
377
Phone Menu ..................................................
377
Making and Receiving a Phone Call .....
378
Sending and Receiving a Text Message ........................................................................\
379
Switching Text Message Notification On and Off .......................................................
380
Bluetooth®
Connecting a Bluetooth® Device ..........
381
Playing Media Using Bluetooth® ..........
381
Apps
App Precautions .........................................
382
App Requirements .....................................
382
Accessing Apps ...........................................
382
Enabling Apps on an iOS Device ..........
382
Enabling Apps on an Android Device ........................................................................\
382
Switching Apple CarPlay On and Off ........................................................................\
383
Switching Android Auto On and Off ....
383
Navigation
Accessing Navigation ................................
384
Navigation Map Updates ........................
384
Adjusting the Map ......................................
384
Live Traffic .....................................................
384
Setting a Destination ................................
384
Waypoints .....................................................
385
Route Guidance ..........................................
385Vehicle System Updates
Updating the Vehicle Systems Wirelessly
.......................................................................
386
Performing a Master Reset .....................
387
Accessories
Accessories ...................................................
388
Ford Protect
What Is Ford Protect .................................
389
Scheduled Maintenance
General Maintenance Information .......
391
Normal Scheduled Maintenance .........
394
Special Operating Conditions Scheduled Maintenance .............................................
397
Customer Information
Rollover Warning ........................................
400
Our Sustainability Report .......................
400
The Better Business Bureau Auto Line Program - United States of America
.......................................................................
400
The Mediation and Arbitration Program - Canada .....................................................
401
Ordering a Canadian French Owner's Manual ........................................................
401
Reporting Safety Defects in the United States .........................................................
402
Reporting Safety Defects in Canada ........................................................................\
402
Declaration of Conformity - Vehicles With: SYNC 4 ...........................................
404
Radio Frequency Certification Labels .......................................................................
404
California Proposition 65 - United States of America ................................................
440
Perchlorate ....................................................
441
Replacement Parts Recommendation ........................................................................\
.
441
Mobile Communications Equipment ........................................................................\
442
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WHAT IS MYKEY
MyK
e y
MyKey allows you to program keys with
restricted driving modes to promote good
driving habits.
MYKEY SETTINGS
Non-Configurable MyKey Settings
Seatbelt Reminder or Belt-
Minder™
MyKey mutes the audio system until the
front seat passengers buckle the front seat
belts.
Note:
If your vehicle includes an AM/FM
radio or a very basic audio system, then the
radio may not mute.
Satellite Radio (If Equipped)
Some Satellite radio channels have
restricted access to adult radio content.
Early Low Fuel
The low fuel level warning lamp turns on
earlier.
Driving and Parking Aids
You cannot configure settings for parking
aids, blind spot information system, and
cross traffic alert. These systems turn on
when the vehicle turns on, and you cannot
switch them off with a MyKey.
You cannot configure settings for
pre-collision assist and lane keeping. These
systems turn on when the vehicle turns on,
but you can switch them off with a MyKey.
A new destination in the navigation system
can only be set using voice commands
when using a MyKey, and with your vehicle
moving. Note:
MyKey drivers may be able to switch
the lane departure warning feature off, but
this feature turns back on automatically
with every new key cycle.
Configurable MyKey Settings
You can configure the following settings
after creating a MyKey. See
Creating a
MyKey (page 67).
Speed Limit WARNING:
Do not set MyKey
maximum speed limit to a limit that will
prevent the driver from maintaining a
safe speed considering posted speed
limits and prevailing road conditions. The
driver is always responsible to drive in
accordance with local laws and
prevailing conditions. Failure to do so
could result in accident or injury.
You can set a speed limit for your vehicle.
Warning messages appear in the
information display and a tone sounds if
your vehicle reaches the set speed. You
cannot override the set speed when using
a MyKey.
Speed Minder
You can set a speed reminder for your
vehicle. Warning messages appear in the
information display and a tone sounds if
your vehicle exceeds the set speed.
Audio System Volume Limit
The audio system maximum volume is
reduced. A message appears in the
information display if you attempt to
exceed the volume limit. Automatic
volume control turns off.
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™

Note:
Before reconnecting the battery,
make sure the ignition remains switched off.
Note: Make sure the battery cable terminals
are fully tightened.
Note: After cleaning or replacing the
battery, make sure you reinstall the battery
cover or shield.
If you disconnect or replace the vehicle
battery, you must reset the following
features:
• Window bounce-back. See Windows
(page 108).
• Clock Settings.
• Pre-set radio stations.
• Steering Angle Sensor.
Note: To calibrate the steering angle
sensor, drive the vehicle above
30 mph
(50 km/h) for a minimum of 1.2 mi (2 km).
Make sure to drive straight ahead for a
minimum of 30 seconds. Several vehicle
functions are disabled and a warning light
could appear until the sensor is calibrated.
Battery Management System
The battery management system monitors
battery conditions and takes actions to
extend battery life. If excessive battery
drain is detected, the system temporarily
disables some of the following features:
• Heated rear window.
• Heated seats.
• Climate control.
• Heated steering wheel.
• Audio unit.
• Navigation system.
A message may appear in the information
display to alert you that battery protection
actions are active. After battery replacement, or in some
cases after charging the battery with an
external charger, the battery management
system requires eight hours of vehicle sleep
time to relearn the battery state of charge.
During this time your vehicle must remain
fully locked with the ignition off.
Note:
If you add electrical accessories or
components to the vehicle, it may adversely
affect battery performance and durability.
This may also affect the performance of
other electrical systems in the vehicle.
Battery Disposal Make sure that you dispose of
old batteries in an
environmentally friendly way.
Seek advice from your local authority
about recycling old batteries.
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
The headlamps on your vehicle are
properly aimed at the assembly plant. If
your vehicle has been involved in a crash,
have the aim of the headlamp beam
checked by an authorized dealer.
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Climate Examples
Result
Command
The system
prompts you to
change the temper- ature.
I am cold.
The system sets
the temperature to 72°F (22°C).
Set the temper-
ature to 72°F
(22°C).
Phone Examples Result
Command
The system callsHenry using your
connected device.
Call Henry.
The system dials
the selected phone number.
Dial (phone
number).
The system beginsa dictated text message.
Send a text
message to Henry.
The system reads
you the most recent message from Henry.
Read my message
from Henry. Apps Examples Result
Command
The system
prompts you to say
the name of an app to start it on the system.
Mobile Apps.
The system will listall of the currently available Mobile Apps.
List Mobile Apps.
The system will
search and connect to compatible app running on yourmobile device.
Find Mobile Apps
Navigation Examples Result
Command
The system beginsguided navigation to the address.
Drive to 1 American
Road in Dearborn Michigan.
The system showsdirections to the selected POI.
Show me directions
to the Golden Gate Bridge.
The system showsdirections to the
selected intersec- tion.
Show me directions
to Oakwood
Boulevard and Pelham Road.
The system ends
guided navigation
to the destination.
Cancel route.
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2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Voice Interaction

APP PRECAUTIONS
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
APP REQUIREMENTS
When you start an app through the system
for the first time, you could be asked to
grant certain permissions. You can review
and change the permissions that you have
granted at any time when your vehicle is
not moving. We recommend that you
check your data plan before using your
apps through the system. Using them
could result in additional charges. We also
recommend that you check the app
provider's terms and conditions and
privacy policy before using their app. Make
sure that you have an active account for
apps that you want to use through the
system. Some apps will work with no
setup. Others require you to configure
some personal settings before you can use
them.
ACCESSING APPS Press the button to open the
application drawer. ENABLING APPS ON AN IOS
DEVICE Select the apps option in the
feature drawer.
1. If your device is connected via USB, switch Apple CarPlay off.
2. Connect your device to a USB port or pair and connect using Bluetooth.
3. If prompted to enable CarPlay, select Disable.
4. Start the apps on your device that you want to use through SYNC.
Note: If you close the apps on your device,
you will not be able to use them through the
system.
5. Select the app that you want to use on
the touchscreen.
Note: Connect your device to a USB port if
you want to use a navigation app. When
using a navigation app, keep your device
unlocked and the app open.
ENABLING APPS ON AN
ANDROID DEVICE Select the apps option in the
feature drawer.
1. If your device is connected via USB, switch Android Auto off.
2. Pair your device.
3. Start the apps on your device that you want to use through SYNC.
Note: If you close the apps on your device,
you will not be able to use them through the
system.
4. Select Find Mobile Apps.
Note: The system searches and connects
to compatible apps that are running on your
device.
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General Operation
•
Voice Command Control: Certain
functions within the SYNC® system
may be accomplished using voice
commands. Using voice commands
while driving helps you to operate the
system without removing your hands
from the wheel or eyes from the road.
• Prolonged Views of Screen:
Do not
access any function requiring a
prolonged view of the screen while you
are driving. Pull over in a safe and legal
manner before attempting to access a
function of the system requiring
prolonged attention.
• Volume Setting:
Do not raise the
volume excessively. Keep the volume
at a level where you can still hear
outside traffic and emergency signals
while driving. Driving while unable to
hear these sounds could cause an
accident.
• Navigation Features:
Any navigation
features included in the system are
intended to provide turn by turn
instructions to get you to a desired
destination. Please make certain all
persons using this system carefully
read and follow instructions and safety
information fully.
• Distraction Hazard:
Any navigation
features may require manual
(non-verbal) setup. Attempting to
perform such set-up or insert data
while driving can distract your attention
and could cause an accident or other
serious injury. Stop the vehicle in a safe
and legal manner before attempting
these operations.
• Let Your Judgment Prevail:
Any
navigation features are provided only
as an aid. Make your driving decisions
based on your observations of local
conditions and existing traffic
regulations. Any such feature is not a substitute for your personal judgment.
Any route suggestions made by this
system should never replace any local
traffic regulations or your personal
judgment or knowledge of safe driving
practices.
• Route Safety: Do not follow the route
suggestions if doing so would result in
an unsafe or illegal maneuver, if you
would be placed in an unsafe situation,
or if you would be directed into an area
that you consider unsafe. The driver is
ultimately responsible for the safe
operation of the vehicle and therefore,
must evaluate whether it is safe to
follow the suggested directions.
• Potential Map Inaccuracy:
Maps
used by this system may be inaccurate
because of changes in roads, traffic
controls or driving conditions. Always
use good judgment and common sense
when following the suggested routes.
• Emergency Services:
Do not rely on
any navigation features included in the
system to route you to emergency
services. Ask local authorities or an
emergency services operator for these
locations. Not all emergency services
such as police, fire stations, hospitals
and clinics are likely to be contained in
the map database for such navigation
features.
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2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Customer Information

Restrictions. Except where you have been
specifically licensed to do so by Telenav,
and without limiting the preceding
paragraph, you may not use this Data (a)
with any products, systems, or applications
installed or otherwise connected to or in
communication with vehicles, capable of
vehicle navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications; or (b)
with or in communication with any
positioning devices or any mobile or
wireless-connected electronic or computer
devices, including without limitation
cellular phones, palmtop and handheld
computers, pagers, and personal digital
assistants or PDAs.
Warning. The Data may contain
inaccurate or incomplete information due
to the passage of time, changing
circumstances, sources used and the
nature of collecting comprehensive
geographic data, any of which may lead to
incorrect results.
No Warranty.
This Data is provided to you
“ as is, ” and you agree to use it at your own
risk. Telenav and its licensors (and their
licensors and suppliers) make no
guarantees, representations or warranties
of any kind, express or implied, arising by
law or otherwise, including but not limited
to, content, quality, accuracy,
completeness, effectiveness, reliability,
fitness for a particular purpose, usefulness,
use or results to be obtained from this
Data, or that the Data or server will be
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Disclaimer of Warranty:
TELENAV AND
ITS LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) DISCLAIM
ANY WARRANTIES, EXPRESS OR IMPLIED,
OF QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR
NON-INFRINGEMENT. Some States,
Territories and Countries do not allow
certain warranty exclusions, so to that
extent the above exclusion may not apply
to you.
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ITS LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) SHALL NOT
BE LIABLE TO YOU: IN RESPECT OF ANY
CLAIM, DEMAND OR ACTION,
IRRESPECTIVE OF THE NATURE OF THE
CAUSE OF THE CLAIM, DEMAND OR
ACTION ALLEGING ANY LOSS, INJURY OR
DAMAGES, DIRECT OR INDIRECT, WHICH
MAY RESULT FROM THE USE OR
POSSESSION OF THE INFORMATION; OR
FOR ANY LOSS OF PROFIT, REVENUE,
CONTRACTS OR SAVINGS, OR ANY
OTHER DIRECT, INDIRECT, INCIDENTAL,
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ARISING OUT OF YOUR USE OF OR
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IN CONTRACT OR TORT OR BASED ON A
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LICENSORS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. Some
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allow certain liability exclusions or
damages limitations, so to that extent the
above may not apply to you.
Export Control.
You shall not export from
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product thereof except in compliance with,
and with all licenses and approvals
required under, applicable export laws,
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limited to the laws, rules and regulations
administered by the Office of Foreign
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Commerce and the Bureau of Industry and
Security of the U.S. Department of
Commerce. To the extent that any such
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view it, and (ii) save it, provided that you
do not remove any copyright notices that
appear and do not modify the Data in any
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and may not transfer or distribute it in any
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Restrictions
Except where you have been specifically
licensed to do so by NAV2 , and without
limiting the preceding paragraph, you may
not (a) use this Data with any products,
systems, or applications installed or
otherwise connected to or in
communication with vehicles, capable of
vehicle navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications; or (b)
with or in communication with any
positioning devices or any mobile or
wireless-connected electronic or computer
devices, including without limitation
cellular phones, palmtop and handheld
computers, pagers, and personal digital
assistants or PDAs. You agree to cease
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of receipt, and (b) any support services
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described in applicable written materials
provided to you by NAV2, and NAV2’
s
support engineers will make commercially
reasonable efforts to solve any problem
issues. Customer Remedies
NAV2 and its suppliers’
entire liability and
your exclusive remedy shall be, at NAV2’ s
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2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Customer Information