2021 FORD EDGE navigation

Voice Interaction
What is Voice Interaction
.........................375
Setting the Wake Word .............................
375
Beginning a Voice Interaction .................
375
Voice Interaction Examples ....................
375
Phone
Phone Precautions .....................................
377
Connecting Your Phone ............................
377
Phone Menu ..................................................
377
Making and Receiving a Phone Call .....
378
Sending and Receiving a Text Message ........................................................................\
379
Switching Text Message Notification On and Off .......................................................
380
Bluetooth®
Connecting a Bluetooth® Device ..........
381
Playing Media Using Bluetooth® ..........
381
Apps
App Precautions .........................................
382
App Requirements .....................................
382
Accessing Apps ...........................................
382
Enabling Apps on an iOS Device ..........
382
Enabling Apps on an Android Device ........................................................................\
382
Switching Apple CarPlay On and Off ........................................................................\
383
Switching Android Auto On and Off ....
383
Navigation
Accessing Navigation ................................
384
Navigation Map Updates ........................
384
Adjusting the Map ......................................
384
Live Traffic .....................................................
384
Setting a Destination ................................
384
Waypoints .....................................................
385
Route Guidance ..........................................
385Vehicle System Updates
Updating the Vehicle Systems Wirelessly
.......................................................................
386
Performing a Master Reset .....................
387
Accessories
Accessories ...................................................
388
Ford Protect
What Is Ford Protect .................................
389
Scheduled Maintenance
General Maintenance Information .......
391
Normal Scheduled Maintenance .........
394
Special Operating Conditions Scheduled Maintenance .............................................
397
Customer Information
Rollover Warning ........................................
400
Our Sustainability Report .......................
400
The Better Business Bureau Auto Line Program - United States of America
.......................................................................
400
The Mediation and Arbitration Program - Canada .....................................................
401
Ordering a Canadian French Owner's Manual ........................................................
401
Reporting Safety Defects in the United States .........................................................
402
Reporting Safety Defects in Canada ........................................................................\
402
Declaration of Conformity - Vehicles With: SYNC 4 ...........................................
404
Radio Frequency Certification Labels .......................................................................
404
California Proposition 65 - United States of America ................................................
440
Perchlorate ....................................................
441
Replacement Parts Recommendation ........................................................................\
.
441
Mobile Communications Equipment ........................................................................\
442
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2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Table of Contents

Note:
Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (for example name, gender,
age, and crash location) is recorded.
However, parties, such as law enforcement,
could combine the event data recorder data
with the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
SETTINGS DATA
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe.
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets. Entertainment Data
Data recorded includes, for example:
•
Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
CONNECTED VEHICLE DATA The modem has a SIM. The
modem was enabled when your
vehicle was built and periodically
sends messages to stay connected to the
cell phone network, receive automatic
software updates and send vehicle-related
information to us, for example diagnostic
information. These messages could
include information that identifies your
vehicle, the SIM and the electronic serial
number of the modem. Cell phone network
service providers could have access to
additional information, for example cell
phone network tower identification. For
additional information about our privacy
policy, visit www .For dC onne c t e d . c om or
refer to your local Ford website.
Note: The modem continues to send this
information unless you disable the modem
or stop the modem from sharing vehicle
data by changing the modem settings.
See
Connected Vehicle (page 360).
Note: The service can be unavailable or
interrupted for a number of reasons, for
example environmental or topographical
conditions and data plan coverage.
Note: To find out if your vehicle has a
modem, visit
www .For dC onne c t e d . c om .
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2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Data Privacy

WHAT IS MYKEY
MyK
e y
MyKey allows you to program keys with
restricted driving modes to promote good
driving habits.
MYKEY SETTINGS
Non-Configurable MyKey Settings
Seatbelt Reminder or Belt-
Minder™
MyKey mutes the audio system until the
front seat passengers buckle the front seat
belts.
Note:
If your vehicle includes an AM/FM
radio or a very basic audio system, then the
radio may not mute.
Satellite Radio (If Equipped)
Some Satellite radio channels have
restricted access to adult radio content.
Early Low Fuel
The low fuel level warning lamp turns on
earlier.
Driving and Parking Aids
You cannot configure settings for parking
aids, blind spot information system, and
cross traffic alert. These systems turn on
when the vehicle turns on, and you cannot
switch them off with a MyKey.
You cannot configure settings for
pre-collision assist and lane keeping. These
systems turn on when the vehicle turns on,
but you can switch them off with a MyKey.
A new destination in the navigation system
can only be set using voice commands
when using a MyKey, and with your vehicle
moving. Note:
MyKey drivers may be able to switch
the lane departure warning feature off, but
this feature turns back on automatically
with every new key cycle.
Configurable MyKey Settings
You can configure the following settings
after creating a MyKey. See
Creating a
MyKey (page 67).
Speed Limit WARNING:
Do not set MyKey
maximum speed limit to a limit that will
prevent the driver from maintaining a
safe speed considering posted speed
limits and prevailing road conditions. The
driver is always responsible to drive in
accordance with local laws and
prevailing conditions. Failure to do so
could result in accident or injury.
You can set a speed limit for your vehicle.
Warning messages appear in the
information display and a tone sounds if
your vehicle reaches the set speed. You
cannot override the set speed when using
a MyKey.
Speed Minder
You can set a speed reminder for your
vehicle. Warning messages appear in the
information display and a tone sounds if
your vehicle exceeds the set speed.
Audio System Volume Limit
The audio system maximum volume is
reduced. A message appears in the
information display if you attempt to
exceed the volume limit. Automatic
volume control turns off.
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2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing MyKey
™

Note:
Before reconnecting the battery,
make sure the ignition remains switched off.
Note: Make sure the battery cable terminals
are fully tightened.
Note: After cleaning or replacing the
battery, make sure you reinstall the battery
cover or shield.
If you disconnect or replace the vehicle
battery, you must reset the following
features:
• Window bounce-back. See Windows
(page 108).
• Clock Settings.
• Pre-set radio stations.
• Steering Angle Sensor.
Note: To calibrate the steering angle
sensor, drive the vehicle above
30 mph
(50 km/h) for a minimum of 1.2 mi (2 km).
Make sure to drive straight ahead for a
minimum of 30 seconds. Several vehicle
functions are disabled and a warning light
could appear until the sensor is calibrated.
Battery Management System
The battery management system monitors
battery conditions and takes actions to
extend battery life. If excessive battery
drain is detected, the system temporarily
disables some of the following features:
• Heated rear window.
• Heated seats.
• Climate control.
• Heated steering wheel.
• Audio unit.
• Navigation system.
A message may appear in the information
display to alert you that battery protection
actions are active. After battery replacement, or in some
cases after charging the battery with an
external charger, the battery management
system requires eight hours of vehicle sleep
time to relearn the battery state of charge.
During this time your vehicle must remain
fully locked with the ignition off.
Note:
If you add electrical accessories or
components to the vehicle, it may adversely
affect battery performance and durability.
This may also affect the performance of
other electrical systems in the vehicle.
Battery Disposal Make sure that you dispose of
old batteries in an
environmentally friendly way.
Seek advice from your local authority
about recycling old batteries.
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
The headlamps on your vehicle are
properly aimed at the assembly plant. If
your vehicle has been involved in a crash,
have the aim of the headlamp beam
checked by an authorized dealer.
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Climate Examples
Result
Command
The system
prompts you to
change the temper- ature.
I am cold.
The system sets
the temperature to 72°F (22°C).
Set the temper-
ature to 72°F
(22°C).
Phone Examples Result
Command
The system callsHenry using your
connected device.
Call Henry.
The system dials
the selected phone number.
Dial (phone
number).
The system beginsa dictated text message.
Send a text
message to Henry.
The system reads
you the most recent message from Henry.
Read my message
from Henry. Apps Examples Result
Command
The system
prompts you to say
the name of an app to start it on the system.
Mobile Apps.
The system will listall of the currently available Mobile Apps.
List Mobile Apps.
The system will
search and connect to compatible app running on yourmobile device.
Find Mobile Apps
Navigation Examples Result
Command
The system beginsguided navigation to the address.
Drive to 1 American
Road in Dearborn Michigan.
The system showsdirections to the selected POI.
Show me directions
to the Golden Gate Bridge.
The system showsdirections to the
selected intersec- tion.
Show me directions
to Oakwood
Boulevard and Pelham Road.
The system ends
guided navigation
to the destination.
Cancel route.
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2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Voice Interaction

APP PRECAUTIONS
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
APP REQUIREMENTS
When you start an app through the system
for the first time, you could be asked to
grant certain permissions. You can review
and change the permissions that you have
granted at any time when your vehicle is
not moving. We recommend that you
check your data plan before using your
apps through the system. Using them
could result in additional charges. We also
recommend that you check the app
provider's terms and conditions and
privacy policy before using their app. Make
sure that you have an active account for
apps that you want to use through the
system. Some apps will work with no
setup. Others require you to configure
some personal settings before you can use
them.
ACCESSING APPS Press the button to open the
application drawer. ENABLING APPS ON AN IOS
DEVICE Select the apps option in the
feature drawer.
1. If your device is connected via USB, switch Apple CarPlay off.
2. Connect your device to a USB port or pair and connect using Bluetooth.
3. If prompted to enable CarPlay, select Disable.
4. Start the apps on your device that you want to use through SYNC.
Note: If you close the apps on your device,
you will not be able to use them through the
system.
5. Select the app that you want to use on
the touchscreen.
Note: Connect your device to a USB port if
you want to use a navigation app. When
using a navigation app, keep your device
unlocked and the app open.
ENABLING APPS ON AN
ANDROID DEVICE Select the apps option in the
feature drawer.
1. If your device is connected via USB, switch Android Auto off.
2. Pair your device.
3. Start the apps on your device that you want to use through SYNC.
Note: If you close the apps on your device,
you will not be able to use them through the
system.
4. Select Find Mobile Apps.
Note: The system searches and connects
to compatible apps that are running on your
device.
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2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Apps

ACCESSING NAVIGATION
1. Access the application drawer on the
touchscreen.
2. Press the navigation button.
Note: As the driver, be aware of all local
traffic regulations and road attributes, and
operate your vehicle in a safe and legal
manner.
NAVIGATION MAP UPDATES
To update your Map data over Wi-Fi, your
vehicle must be connected to a Wi-Fi
access point. For USB updates and other
details, contact dealers at
1-866-462-8837 in the United States and
Canada, or 01-800-557-5539 in Mexico.
Note: If you find map data errors, you may
report them by going to
www.here.com/mapcreator.
ADJUSTING THE MAP
Zooming the Map In and Out
You can use pinch gestures to zoom in and
out. Place two fingers on the screen and
move them apart to zoom in. Place two
fingers on the screen and bring them
together to zoom out.
Changing the Format of the Map Press the map format button on
the left side of the map screen
to toggle between the available
formats. LIVE TRAFFIC
What Is Live Traffic
You can observe real-time road congestion
when live traffic is on.
Switching Live Traffic On and Off
1. Press the tools button on the map
screen.
2. Press Navigation Settings.
3. Press the Traffic button.
4. Switch Traffic on or off.
SETTING A DESTINATION
Setting a Destination Using the
Text Entry Screen
1. Press the search bar at the top of the screen.
2. Enter your destination using the keyboard.
3. Select a destination from the list.
4. Press Start to begin navigation.
Setting a Destination Using the
Map Screen
Press and hold on the map to place a pin
at that location. Information about the
location of the pin appears on the screen.
Press the Go! button to begin navigation
to the pin.
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2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing NavigationE328844

Setting a Destination Using a
Predictive Destination
Switching Predictive Destinations
On and Off
You can switch Destination Suggestions
on and off under the User Data section in
the navigation settings menu.
Setting a Destination
Access the feature bar using the
touchscreen and select the predicted
destination at the top of the screen. You
can access additional predictive
destinations by pressing the search bar on
the map screen and then pressing the
myTrends button.
Setting a Destination Using a
Recent Destination
1. Press the search bar on the map
screen.
2. Press Recents.
3. Select a destination from the list.
Setting a Destination Using
a Saved Destination
1. Press the search bar.
2. Select a saved destination.
Note: Press the star icon next when viewing
location details to save the location.
Setting a Destination Using a Point
of Interest
Press and hold on a point of interest icon
on the map. Information about the location
of the point of interest appears on the
screen. Press the Go! button to begin
navigation to the point of interest. WAYPOINTS
Adding a Waypoint
1. Begin navigation to a destination.
2. Search for your waypoint using the
search bar.
3. Press Go!
4. Press Add to add the waypoint to your
trip.
Editing Waypoints
1. Press the search bar on the map screen.
2. Press myTrips.
3. Press Current Trip.
4. Use the menu to add destinations, remove destinations, or rearrange
destinations.
ROUTE GUIDANCE
Adjusting the Guidance Prompt
Volume
Turn the volume control when a guidance
prompt plays to adjust the volume.
Repeating an Instruction
Press the turn indicator to hear the last
voice instruction.
Canceling Route Guidance Press the button to cancel route
guidance to the selected
location.
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