SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified or within
3,000 mi (4,800 km)
of the message
appearing in the information display
prompting you to change your oil.
• Example 1: The message comes on at
28,751 mi (46,270 km)
. Perform the
30,000 mi (48,000 km) automatic
transmission fluid replacement.
• Example 2
: The message has not
come on, but the odometer reads
30,000 mi (48,000 km) (for example,
the Intelligent Oil-Life Monitor you
reset at
25,000 mi (40,000 km)).
Perform the engine air filter
replacement. Towing a Trailer or Using a Car-top Carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Inspect rear axle and U-joints (All-Wheel Drive only).
Inspect frequently, service
as required
Change automatic transmission fluid.
Every
30,000 mi
(48,000 km)
Replace spark plugs.
Every
60,000 mi
(96,000 km) Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use
(Such as Delivery, Taxi, Patrol Car or Livery)
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Change automatic transmission fluid.
Every
30,000 mi
(48,000 km)
Replace spark plugs.
Every
60,000 mi
(96,000 km)
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Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure tread
depth.
Change engine oil and filter. 1
Every
5,000 mi (8,000 km)
or six months
Perform multi-point inspection.
Change automatic transmission fluid.
Every
30,000 mi
(48,000 km)
1 Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See Resetting
the Engine Oil Change Reminder
(page 294).
Exceptions
There are several exceptions to the Normal
Schedule:
Rear Axle and PTU Maintenance
The Power Transfer Unit (PTU) and rear
axle (All-wheel Drive only) in your vehicle
does not require any normal scheduled
maintenance, unless the vehicle has
experienced extended periods of extreme
or severe duty cycle driving or both PTU
and the axle has been submerged in water.
Checking the PTU and rear axle fluid is not
necessary unless the unit shows signs of
leakage. Contact an authorized dealer for
service. California Fuel Filter Replacement
If you register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service.
Hot Climate Oil Change Intervals
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using an
American Petroleum Institute (API)
Certified for Gasoline Engines (Certification
mark) oil of SM or SN quality, the normal
oil change interval is 3,000 mi (5,000 km).
If the available API SM or SN oils are not
available, then the oil change interval is
2,000 mi (3,000 km)
.
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Engine Air Filter and Cabin Air Filter
Replacement
The life of the engine air filter and cabin air
filter is dependent on exposure to dusty
and dirty conditions. Vehicles operated in
these conditions require frequent
inspection and replacement of the engine
air filter and cabin air filter.
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birth defects or other
reproductive harm. To minimize
exposure, avoid breathing
exhaust, do not idle the engine
except as necessary, service your
vehicle in a well-ventilated area
and wear gloves or wash your
hands frequently when servicing
your vehicle. For more
information go to
www
.P6 5W arning s. c a.g o v /
p a ss eng er-v ehicl e .
WARNING: Battery posts,
terminals and related
accessories contain lead and
lead compounds, chemicals
known to the State of California
to cause cancer and
reproductive harm. Wash your
hands after handling
.
PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit:
www.dtsc.ca.gov/hazardouswaste/perchlorate. REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual.
Genuine Ford and Motorcraft parts meet
or exceed these specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents happen sometimes.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During
vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty.
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SUNA Products and/or Services are
intended as an aid to personal motoring
and travel planning, and do not provide
comprehensive or accurate information on
all occasions. On occasions, you may
experience additional delay as a result of
using SUNA Products and/or Services. You
acknowledge that it is not intended, or
suitable, for use in applications where time
of arrival or driving directions may impact
the safety of the public or yourself.
4. Use of SUNA Products and Services
while driving
You, and other authorised drivers of the
vehicle in which SUNA Products and/or
Services are available or installed and
active, remain at all times responsible for
observing all relevant laws and codes of
safe driving. In particular, you agree to only
actively operate SUNA Products and/or
Services when the Vehicle is at a complete
stop and it is safe to do so.
5. Service Continuity and Reception of
the SUNA Traffic Channel
We will use reasonable endeavours to
provide the SUNA Traffic Channel 24 hours
a day, 365 days a year. The SUNA Traffic
Channel may occasionally be unavailable
for technical reasons or for planned
maintenance. We will try to perform
maintenance at times when congestion is
light. We reserve the right to withdraw
SUNA Products and/or Services at any
time.
Also, we cannot assure the uninterrupted
reception of the SUNA Traffic Channel
RDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers or
the manufacturer of your device (the
“Suppliers”)) shall be liable to you or to
any third party for any damages either
direct, indirect, incidental, consequential
or otherwise arising out of the use of or
inability to use SUNA Products and/or Services even if Intelematics or a Supplier
has been advised of the possibility of such
damages. You also acknowledge that the
neither Intelematics nor any Supplier
guarantees nor make any warranties that
relate to the availability, accuracy or
completeness of SUNA Products and/or
Services, and to the extent which it is
lawful to do so, both Intelematics and each
Supplier excludes any warranties which
might otherwise be implied by any State
or Federal legislation in relation to SUNA
Products and/or Services.
7. Please Note
Great care has been taken in preparing this
manual. Constant product development
may mean that some information is not
entirely up-to-date. The information in this
document is subject to change without
notice.
EMISSION LAW
WARNING: Do not remove or alter
the original equipment floor covering or
insulation between it and the metal floor
of the vehicle. The floor covering and
insulation protect occupants of the
vehicle from the engine and exhaust
system heat and noise. On vehicles with
no original equipment floor covering
insulation, do not carry passengers in a
manner that permits prolonged skin
contact with the metal floor. Failure to
follow these instructions may result in
fire or personal injury.
U.S. federal laws and certain state laws
prohibit removing or rendering inoperative
emission control system components.
Similar federal or provincial laws may
apply in Canada. We do not approve of any
vehicle modification without first
determining applicable laws.
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Tampering with emissions
control systems including
related sensors or the Diesel
Exhaust Fluid system can result in reduced
engine power and the illumination of the
service engine soon light.
Tampering With a Noise Control
System
Federal laws prohibit the following acts:
• Removal or rendering inoperative by
any person other than for purposes of
maintenance.
• Repair or replacement of any device or
element of the design incorporated into
a new vehicle for the purpose of noise
control prior to its sale or delivery to
the ultimate purchaser or while it is in
use.
• The use of the vehicle after any person
removes or renders inoperative any
device or element of the design.
The U.S. Environmental Protection Agency
may presume to constitute tampering as
follows:
• Removal of hood blanket, fender apron
absorbers, fender apron barriers,
underbody noise shields or acoustically
absorptive material.
• Tampering or rendering inoperative the
engine speed governor, to allow engine
speed to exceed manufacturer
specifications.
If the engine does not start, runs rough,
experiences a decrease in engine
performance, experiences excess fuel
consumption or produces excessive
exhaust smoke, check for the following:
• A plugged or disconnected air inlet
system hose.
• A plugged engine air filter element.
• Water in the fuel filter and water
separator. •
A clogged fuel filter.
• Contaminated fuel.
• Air in the fuel system, due to loose
connections.
• An open or pinched sensor hose.
• Incorrect engine oil level.
• Incorrect fuel for climatic conditions.
• Incorrect engine oil viscosity for
climactic conditions.
Note: Some vehicles have a lifetime fuel
filter that is integrated with the fuel tank.
Regular maintenance or replacement is not
needed.
Note: If these checks do not help you
correct the concern, have your vehicle
checked as soon as possible.
Noise Emissions Warranty,
Prohibited Tampering Acts and
Maintenance
On January 1, 1978, Federal regulation
became effective governing the noise
emission on trucks over 10,000 lb
(4,536 kg) Gross Vehicle Weight Rating
(GVWR). The preceding statements
concerning prohibited tampering acts and
maintenance, and the noise warranty
found in the Warranty Guide, are
applicable to complete chassis cabs over
10,000 lb (4,536 kg)
GVWR.
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Doors and Locks – Warning Lamps...............72
Drive Belt Routing Overview - 2.0L EcoBoost™.................................................299
Drive Belt Routing Overview - 2.7L EcoBoost™.................................................299
Driver Alert.....................................................244
Driver Alert – Troubleshooting...................... 245
Driver Alert Limitations..............................244
Driver Alert Precautions............................244
Driver Alert – Troubleshooting...............245 Driver Alert – Information Messages..........245
Driving Economically..................................263
Driving Hints
..................................................263
Driving Through Water...............................263
E
Easy Entry and Exit
........................................79
Electric Parking Brake Audible Warning..........................................................191
Electric Parking Brake.................................190 Electric Parking Brake –
Troubleshooting.............................................. 191
Electric Parking Brake – Troubleshooting..........................................191
Electric Parking Brake – Information Messages.......................................................... 192
Electric Parking Brake – Warning Lamps................................................................. 191
Electric Power Steering
..............................197
Electric Power Steering Precautions...........197
Electromagnetic Compatibility
..............469
Emergency Call Limitations......................60
Emergency Call Requirements.................59
Emergency Call System Data....................25
Emergency Towing
.......................................271
Emission Law................................................467 Noise Emissions Warranty, Prohibited
Tampering Acts and
Maintenance.................................................. 468
Tampering With a Noise Control System............................................................. 468
Enabling Apps on an Android Device............................................................382
Enabling Apps on an iOS Device...........382
Enabling Remote Start
...............................125 End User License Agreement.................442
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 442
Engine Block Heater
.....................................161
Engine Block Heater Precautions.................. 161
How Does the Engine Block Heater Work.................................................................... 162
Using the Engine Block Heater...................... 162
Engine Oil Capacity and Specification - 2.0L EcoBoost™
........................................351
Alternative Engine Oil for Extremely Cold
Climates........................................................... 352
Engine Oil Capacity and Specification - 2.7L EcoBoost™........................................352
Alternative Engine Oil for Extremely Cold Climates........................................................... 353
Engine Oil
........................................................293
Adding Engine Oil.............................................. 293
Checking the Engine Oil Level....................... 293
Engine Oil Capacity and Specification.................................................. 294
Engine Oil Dipstick Overview........................ 293
Resetting the Engine Oil Change Reminder......................................................... 294
Engine Specifications - 2.0L EcoBoost™.................................................347
Engine Specifications - 2.7L EcoBoost™.................................................348
Entering a Parallel Parking Space.........208
Entering a Perpendicular Parking Space............................................................209
Evasive Steering Assist...............................241 Evasive Steering Assist Limitations.............241
Switching Evasive Steering Assist On and
Off........................................................................\
241
What Is Evasive Steering Assist.................... 241
Event Data
.........................................................23
Exiting a Parking Space..............................210
Extending the Remote Start Duration.........................................................126
Exterior Bulbs................................................303 Changing a Front Turn Signal Lamp
Bulb................................................................... 305
Changing a Headlamp Bulb.......................... 304
Changing a License Plate Lamp Bulb................................................................... 306
Exterior Bulb Specification Chart................303
Removing a Headlamp Assembly..............304
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Exterior Lamps..............................................100
Exterior Lamp Indicators.................................. 101
Switching the Daytime Running Lamps On and Off.............................................................. 100
Switching the Front Fog Lamps On and Off....................................................................... 100
Switching the Turn Signal Lamps On and Off....................................................................... 100
Exterior Lighting Control.............................98
Exterior Lighting.............................................98 Adaptive Front Lighting................................... 103
Autolamps.............................................................. 99
Automatic High Beam Control....................... 101
Automatic High Beam Control – Troubleshooting............................................. 103
Exterior Lamps.................................................... 100
Headlamps............................................................. 98
Headlamps – Troubleshooting....................... 99
Exterior Mirrors
...............................................110
Auto-Dimming Exterior Mirror........................ 110
F
Fastening and Unfastening the Seatbelts........................................................43
Unfastening the Seatbelts................................ 43
Using a Sliding Clip.............................................. 44
Flat Tire See: Changing a Flat Tire................................. 341
Floor Mats......................................................264
Folding the Exterior Mirrors.......................110
Ford Protect..................................................389
Front Exterior...................................................29
Front Parking Aid
..........................................199
Front Parking Aid Audible Warnings..........200
Front Parking Aid Limitations....................... 200
Locating the Front Parking Aid Sensors............................................................ 200
What is the Front Parking Aid........................ 199
Front Passenger Sensing System............54 Front Passenger Sensing System
Indicators............................................................ 56
Front Passenger Sensing System Precautions....................................................... 56
How Does the Front Passenger Sensing System Work..................................................... 54
What Is the Front Passenger Sensing System................................................................ 54Front Seat Precautions...............................133
Front Seats......................................................133
Cooled Seats........................................................ 140
Heated Seats........................................................ 139
Manual Seats....................................................... 134
Power Seats.......................................................... 136
Fuel and Refueling
.......................................170
Fuel and Refueling –
Troubleshooting.............................................. 175
Fuel Quality............................................................ 171
Refueling................................................................ 173
Running Out of Fuel............................................ 171
Fuel and Refueling Precautions..............170
Fuel and Refueling – Troubleshooting.........................................175
Fuel and Refueling – Information Messages........................................................... 175
Fuel and Refueling – Warning Lamps.........175
Fuel Gauge.......................................................113 Fuel Gauge Limitations..................................... 114
Locating the Fuel Filler Door........................... 114
What Is Distance to Empty.............................. 114
What Is the Fuel Gauge..................................... 113
What Is the Low Fuel Reminder..................... 114
Fuel Quality
......................................................171
Selecting the Correct Fuel................................ 171
Fuel Tank Capacity
.......................................175
Advertised Capacity........................................... 175
Fuse Precautions
.........................................279
Fuses.................................................................279 Body Control Module Fuse Box................... 286
Fuses – Troubleshooting................................ 289
Under Hood Fuse Box...................................... 279
Fuses – Troubleshooting
..........................289
Fuses – Frequently Asked Questions........289
G
Garage Door Opener...................................148
Garage Door Opener Limitations...........149
Garage Door Opener Precautions
..........149
Garage Door Opener Radio Frequencies..................................................152
FCC and RSS-210 Industry Canada Compliance...................................................... 152
General Maintenance Information........391 Multi-Point Inspection..................................... 393
Owner Checks and Services.......................... 392
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