2021 FORD EDGE lock

Doors and Locks – Frequently
Asked Questions
Can accessories such as steps or
handles be used with the latch
assembly?
Do not use the door latch assembly to
attach any accessory, such as handles
or steps, as this can cause damage to
your vehicle.
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2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Doors and Locks

KEYLESS ENTRY LIMITATIONS
Make sure your remote control is within 3 ft
(1 m) from the front door handles and the
tailgate.
The system could not function if:
• The remote control remains stationary
for about a minute.
• The vehicle battery has no charge.
• The remote control battery has no
charge.
• There is interference causing issues
with the remote control frequencies.
• The remote control is too close to
metal objects or electronic devices, for
example keys or a cell phone.
KEYLESS ENTRY SETTINGS
Switching Keyless Entry On and
Off
1. Switch the ignition on using an original
key that has not been created as a
MyKey.
2. Press
Settings on the touchscreen.
3. Press
Vehicle Settings.
4. Press
Locks.
Reprogramming the Unlocking
Function
You can enable two-stage unlocking
function allowing you to unlock only the
driver door when you touch the unlock
sensor.
Press and hold both the lock and unlock
buttons on the remote control for four
seconds to disable or enable two-stage
unlocking. If you program the unlocking function so
that only the driver door unlocks, you can
unlock all of the other doors from inside
your vehicle using the power door lock
control. You can unlock individual doors
by pulling the interior door handles on
those doors.
USING KEYLESS ENTRY
Unlocking the Doors
With your passive key within
3 ft (1 m) of
your vehicle, touch the unlock sensor on
the back of the door handle for a brief
period and then pull on the door handle to
unlock, being careful not to touch the lock
sensor at the same time or pull on the door
handle too quickly. The intelligent access
system requires a brief delay to
authenticate your intelligent access key.
Using the Electronic Liftgate with
Passive Key (If Equipped) 74
2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Keyless Entry
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With your passive key within 3 ft (1 m) of
your vehicle, press the exterior liftgate
release button inside of the liftgate handle.
The liftgate unlocks and opens. See
Opening the Liftgate From Outside
Your Vehicle
(page 80).
Locking the Doors With your passive key within
3 ft (1 m) of
your vehicle, touch the outer door handle
lock sensor for approximately one second
to lock, being careful not to touch the
unlock sensor on the back of the door
handle at the same time. After locking, you
can immediately pull on the door handle
to confirm locking occurred without
inadvertently unlocking.
KEYLESS ENTRY –
TROUBLESHOOTING
Keyless Entry – Frequently Asked
Questions
Why does the keypad not accept the
access code?
If you enter the access code too fast
on the keypad, the unlock function
may not work. Slowly re-enter the
access code.
Why does the passive key not work? The system deactivates passive keys
left inside your vehicle when you lock
it. You cannot switch the ignition on
using a deactivated passive key. Press
the unlock button on the remote
control to reactivate a passive key. Why does the keypad not function?
The keypad goes into an anti-scan
mode if you enter a wrong code seven
times. The anti-scan mode disables
the keypad for one minute and the red
light flashes.
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2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Keyless Entry
(If Equipped)E248554

WHAT IS THE KEYLESS ENTRY
KEYPAD
The keyless entry keypad allows you to
lock and unlock your vehicle using the
keypad on the window trim.
KEYLESS ENTRY KEYPAD
LIMITATIONS
The system may not function if:
•
The vehicle battery has no charge.
LOCATING THE KEYLESS
ENTRY KEYPAD
The keypad is near the driver window and
illuminates when you touch it. KEYLESS ENTRY KEYPAD
MASTER ACCESS CODE
Unlocking the Doors
Enter the factory-set five-digit code or your
personal code. You must press each
number within five seconds of each other.
•
Press 3-4 within five seconds to unlock
all doors.
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2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Keyless Entry KeypadE190936 E138637

Locking the Doors
Press and hold 7·8 and 9·0 at the same
time with the driver door closed.
Note: You do not need to enter the code
first.
KEYLESS ENTRY KEYPAD
PERSONAL ACCESS CODES
Programming a Personal Entry
Code
1. Enter the factory-set five-digit code.
2. Press
1·2 on the keypad within five
seconds.
3. Enter your personal five-digit code. You must do this within five seconds
of completing step 2.
4. Press
1·2 on the keypad to save
personal code 1.
The doors lock then unlock to confirm that
programming was successful. To program additional personal entry
codes, repeat steps 1 through 3, then for
step 4:
•
Press
3·4 to save personal code 2.
• Press
5·6 to save personal code 3.
• Press
7·8 to save personal code 4.
• Press
9·0 to save personal code 5.
If your vehicle is fitted with MyFord Touch,
you can also program the system with a
personal entry code.
Hints:
• Do not set a code that uses five of the
same number.
• Do not use five numbers in sequential
order.
• The factory-set code works even if you
have set your own personal code.
Erasing a Personal Code
1. Enter the factory-set five-digit code.
2. Press and release
1·2 on the keypad
within five seconds.
3. Press and hold
1·2 for two seconds.
You must do this within five seconds
of completing Step 2.
All personal codes erase and only the
factory-set five-digit code works.
Anti-Scan Feature
The keypad goes into an anti-scan mode
if you enter the wrong code seven times.
This mode turns off the keypad for one
minute and the keypad lamp flashes.
The anti-scan feature turns off after:
• One minute of keypad inactivity.
• You press the unlock button on the
remote control.
• You switch the ignition on.
• You unlock your vehicle using
intelligent access.
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2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Keyless Entry KeypadE138637

USING THE KEYLESS ENTRY
KEYPAD
Unlocking the Doors
Enter the factory-set five-digit code or your
personal code. You must press each
number within five seconds of each other.
•
Press 3-4 within five seconds to unlock
all doors. Locking the Doors Press and hold 7·8 and 9·0 at the same
time with the driver door closed.
Note: You do not need to enter the code
first.
KEYLESS ENTRY KEYPAD –
TROUBLESHOOTING
Keyless Entry Keypad – Frequently
Asked Questions
Why does the keypad not accept the
access code?
If you enter the access code too fast
on the keypad, the unlock function
may not work. Slowly re-enter the
access code.
Why does the keypad not function? The keypad goes into an anti-scan
mode if you enter a wrong code seven
times. The anti-scan mode disables
the keypad for one minute and the red
light flashes.
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2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Keyless Entry KeypadE138637 E138637

OPENING THE LIFTGATE
Opening the Liftgate From Outside
Your Vehicle
Press the control button to unlatch the
liftgate and then lift to open.
Note:
Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not hang anything, for example a
bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
Opening the Liftgate Using the
Remote Control Press the button twice within
three seconds. The liftgate
unlocks for 45 seconds, during
which time you can open the liftgate using
the outside control button.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate. Note:
Do not hang anything, for example a
bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
CLOSING THE LIFTGATE
Closing the Liftgate From Outside
Your Vehicle WARNING: It is extremely
dangerous to ride in a cargo area, inside
or outside of a vehicle. In a crash, people
riding in these areas are more likely to be
seriously injured or killed. Do not allow
people to ride in any area of your vehicle
that is not equipped with seats and
seatbelts. Make sure everyone in your
vehicle is in a seat and properly using a
seatbelt. Failure to follow this warning
could result in serious personal injury or
death. WARNING:
Make sure that you fully
close the liftgate to prevent exhaust
fumes from entering your vehicle. If you
are unable to fully close the liftgate,
open the air vents or the windows to
allow fresh air to enter your vehicle.
Failure to follow this instruction could
result in personal injury or death.
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LIFTGATE PRECAUTIONS
WARNING: It is extremely
dangerous to ride in a cargo area, inside
or outside of a vehicle. In a crash, people
riding in these areas are more likely to be
seriously injured or killed. Do not allow
people to ride in any area of your vehicle
that is not equipped with seats and
seatbelts. Make sure everyone in your
vehicle is in a seat and properly using a
seatbelt. Failure to follow this warning
could result in serious personal injury or
death. WARNING:
Make sure that you fully
close the liftgate to prevent exhaust
fumes from entering your vehicle. If you
are unable to fully close the liftgate,
open the air vents or the windows to
allow fresh air to enter your vehicle.
Failure to follow this instruction could
result in personal injury or death. WARNING: Keep keys out of reach
of children. Do not allow children to
operate or play near an open or moving
power liftgate. You should supervise the
operation of the power liftgate at all
times.
OPENING THE LIFTGATE
Opening the Liftgate From Inside
Your Vehicle
P o w er Lift g a t e R el e a s e
P o w er Lift g a t e Ob s t a cl e D e t e c tion
With the transmission in park
(P), press the button on the
instrument panel. Note:
Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not hang anything, for example
a bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
Opening the Liftgate From Outside
Your Vehicle
1. Unlock the liftgate with the remote control or power door unlock control.
If a remote control is within 3 ft (1 m)
of the liftgate, the liftgate unlocks
when you press the liftgate release
button. 2. Press and release the liftgate control
button.
Note: Allow the power system to open the
liftgate. Manually pushing or pulling the
liftgate may activate the system ’s obstacle
detection feature and stop the power
operation or reverse its direction, replicate
a strut failure, or damage mechanical
components.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
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2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Liftgate - Vehicles With: Power LiftgateE138633 E138632