Starting and Stopping the Engine
– Frequently Asked Questions
Why is the engine idle speed high when
I am starting the engine?
The speed at which the engine idles
immediately after starting is optimized
to minimize vehicle emissions and
maximize cabin comfort and fuel
economy.
Why does the engine not crank? You can only attempt to start the
engine for a limited amount of time
before the starting system temporarily
disables. If you exceed the starting
time limit, a message may appear and
you cannot attempt to start the engine
for at least 15 minutes.
Why do I experience different driving
characteristics? If you disconnect the battery, your
vehicle may exhibit some unusual
driving characteristics for
approximately 5 mi (8 km) after you
reconnect it. This is because the engine
management system must realign
itself with the engine. You can
disregard any unusual driving
characteristics during this period.
Why can I not start the engine? If you cannot start the engine after 3
attempts, wait 10 seconds and do the
following:
1. Fully press the brake pedal.
Note: Make sure that the parking brake is
applied.
Note: Make sure that the transmission is in
park (P) or neutral (N).
2. Fully press the accelerator pedal and hold it there.
3. Press the push button ignition switch. Note:
The engine cranks for a short period
of time and then it stops.
4. Release the accelerator pedal. 5. Press the push button ignition switch.
Why does the system not detect a
passive key?
If the system does not detect a passive
key and you are unable to start the
engine, insert the passive key into the
backup position and press the push
button ignition switch to start the
engine.
See Accessing the Passive
Key Backup Position (page 164).
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WHAT IS AUTO-START-STOP
A
ut o S t art-S t op T e chnol og y: For d C ar s and
S UV's
The system is designed to help reduce fuel
consumption and CO
2 emissions by
stopping the engine when it is idling, for
example at traffic lights.
AUTO-START-STOP
PRECAUTIONS WARNING: Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you leave your vehicle. Failure to follow
this instruction could result in personal
injury or death. WARNING:
Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you open the hood or have any service
or repair work completed. If you do not
switch the ignition off, the engine could
restart at any time. Failure to follow this
instruction could result in personal injury
or death.
SWITCHING AUTO-START-
STOP ON AND OFF
The system turns on when you switch the
ignition on. Press the button to switch the
system off.
Note: OFF
illuminates in the switch.
Note: Deactivating the system using the
button lasts only one key cycle.
Press the button again to switch the
system back on. Note:
The system turns off if it detects a
malfunction. If the system malfunctions,
have your vehicle checked as soon as
possible.
STOPPING THE ENGINE
Stop your vehicle, keep your foot on the
brake pedal and the transmission in drive
(D).
Note: Power assist steering turns off when
the engine stops.
RESTARTING THE ENGINE
Release the brake pedal or press the
accelerator pedal.
A message appears in the information
display if the system requires you to take
action.
AUTO-START-STOP
INDICATORS WARNING:
The system may
require the engine to automatically
restart when the auto-start-stop
indicator illuminates green or flashes
amber. Failure to follow this instruction
could result in personal injury. The Auto-Start-Stop indicator
illuminates green when the
engine stops. It flashes amber
and a message appears when you need to
take action. The Auto-Start-Stop indicator
illuminates gray with a
strikethrough when the system
is not available.
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Note:
You can display the reason why the
system is not available in the information
display.
AUTO-START-STOP – TROUBLESHOOTING
Auto-Start-Stop – Information Messages Action
Condition
Message
Shift into park (P) and
restart the engine yourself.
The system is not func-
tioning.
Auto StartStop Shift to P,
then Restart Engine
Restart the engine yourself.
The system is not func-
tioning.
Auto StartStop Manual
Restart Required
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Auto-Start-Stop – Frequently
Asked Questions
Why does the engine not always
stop when I expect it to?
The system is designed to work in a way
that complements other vehicle systems,
allowing them to operate at optimum
performance.
The system does not stop the engine if:
•
The driver door is open.
• Your vehicle is at high altitude.
• The heated windshield is on.
• The engine is warming up.
• The outside temperature is too low or
too high.
• The battery charge is low.
• The battery temperature is outside the
optimal operating range.
• The engine is required to run to
maintain interior climate and reduce
fogging.
Why does the engine sometimes
restart when I do not expect it to?
The system is designed to work in a way
that complements other vehicle systems,
allowing them to operate at optimum
performance.
The system restarts the engine if:
• You switch the heated windshield on.
• You switch maximum defrost on.
• Your vehicle starts to roll downhill in
neutral.
• The engine is required to run to
maintain adequate brake system
assistance.
• The engine is required to run to
maintain interior climate and reduce
fogging. Can I permanently switch the
system off?
No. The system plays an important role in
reducing the fuel consumption and the CO
2
emissions.
Will the frequent engine starts
cause parts to wear out?
Your vehicle has an enhanced battery and
starter motor that are designed for the
increased number of engine starts.
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FUEL AND REFUELING
PRECAUTIONS
WARNING: Do not overfill the fuel
tank. The pressure in an overfilled tank
may cause leakage and lead to fuel spray
and fire. WARNING:
The fuel system may
be under pressure. If you hear a hissing
sound near the fuel filler inlet, do not
refuel until the sound stops. Otherwise,
fuel may spray out, which could cause
serious personal injury. WARNING: Fuels can cause serious
injury or death if misused or mishandled. WARNING:
Fuel may contain
benzene, which is a cancer-causing
agent. WARNING: When refueling always
shut the engine off and never allow
sparks or open flames near the fuel tank
filler valve. Never smoke or use a cell
phone while refueling. Fuel vapor is
extremely hazardous under certain
conditions. Avoid inhaling excess fumes. WARNING: Read and follow all the
instructions on the pump island.
Follow these guidelines when refueling:
• Extinguish all smoking materials and
any open flames before refueling your
vehicle.
• Switch the engine off before refueling. •
Automotive fuels can be harmful or
fatal if swallowed. Fuel is highly toxic
and if swallowed can cause death or
permanent injury. If fuel is swallowed
immediately call a physician, even if no
symptoms are immediately apparent.
The toxic effects of fuel may not be
apparent for hours.
• Avoid inhaling fuel vapors. Inhaling fuel
vapor can lead to eye and respiratory
tract irritation. In severe cases,
excessive or prolonged breathing of
fuel vapor can cause serious illness and
permanent injury.
• Avoid getting fuel in your eyes. If you
splash fuel in your eyes, immediately
remove contact lenses, if worn, flush
with water for 15 minutes and seek
medical attention. Failure to seek
proper medical attention could lead to
permanent injury.
• Fuels can be harmful if absorbed
through the skin. If you splash fuel on
your skin, clothing or both, promptly
remove contaminated clothing and
thoroughly wash your skin with soap
and water. Repeated or prolonged skin
contact causes skin irritation.
• Be particularly careful if you are taking
Antabuse or other forms of Disulfiram
for the treatment of alcoholism.
Breathing fuel vapors could cause an
adverse reaction, serious personal
injury or sickness. Immediately call a
physician if you experience any adverse
reactions.
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FUEL QUALITY
Selecting the Correct Fuel
Your vehicle operates on regular unleaded
gasoline with a minimum pump (R+M)/2
octane rating of 87.
Some fuel stations, particularly those in
high altitude areas, offer fuels posted as
regular unleaded gasoline with an octane
rating below 87. The use of these fuels
could result in engine damage that will not
be covered by the vehicle Warranty.
For best overall vehicle and engine
performance, premium fuel with an octane
rating of 91 or higher is recommended. The
performance gained by using premium fuel
is most noticeable in hot weather as well
as other conditions, for example when
towing a trailer. See Towing a Trailer
(page 256).
Do not be concerned if the engine
sometimes knocks lightly. However, if the
engine knocks heavily while using fuel with
the recommended octane rating, contact
an authorized dealer to prevent any engine
damage.
We recommend Top Tier detergent
gasolines, where available to help minimize
engine deposits and maintain optimal
vehicle and engine performance.
For additional information, visit
www .t op tier g a s. c om .Note:
Use of any fuel for which the vehicle
was not designed can impair the emission
control system, cause loss of vehicle
performance, and cause damage to the
engine which may not be covered by the
vehicle Warranty.
Do not use:
• Diesel fuel.
• Fuels containing kerosene or paraffin.
• Fuel containing more than 15% ethanol
or E85 fuel.
• Fuels containing methanol.
• Fuels containing metallic-based
additives, including manganese-based
compounds.
• Fuels containing the octane booster
additive, methylcyclopentadienyl
manganese tricarbonyl (MMT).
• Leaded fuel, using leaded fuel is
prohibited by law.
The use of fuels with metallic compounds
such as methylcyclopentadienyl
manganese tricarbonyl, which is a
manganese-based fuel additive, will impair
engine performance and affect the
emission control system.
LOCATING THE FUEL FILLER
FUNNEL
The fuel filler funnel is under the luggage
compartment floor covering.
RUNNING OUT OF FUEL
Filling a Portable Fuel Container WARNING:
Flow of fuel through a
fuel pump nozzle can produce static
electricity. This can cause a fire if you are
filling an ungrounded fuel container.
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Use the following guidelines to avoid
electrostatic charge build-up, which can
produce a spark, when filling an
ungrounded fuel container:
•
Only use an approved fuel container to
transfer fuel to your vehicle. Place the
container on the ground when filling it.
• Do not fill a fuel container when it is
inside your vehicle (including the cargo
area).
• Keep the fuel pump nozzle in contact
with the fuel container when filling it.
• Do not use a device that holds the fuel
pump nozzle lever in the fill position.
Adding Fuel From a Portable Fuel
Container WARNING: Do not insert the nozzle
of a fuel container or an aftermarket
funnel into the fuel filler neck. This may
damage the fuel system filler neck or its
seal and cause fuel to run onto the
ground. WARNING: Do not pry open the
fuel tank filler valve. This could damage
the fuel system. Failure to follow this
instruction could result in fire, personal
injury or death. WARNING:
Do not dispose of fuel
in the household refuse or the public
sewage system. Use an authorized waste
disposal facility.
When refueling the vehicle fuel tank from
a fuel container, use the fuel filler funnel
included with your vehicle. See
Locating
the Fuel Filler Funnel (page 171).
Note: Do not use aftermarket funnels as
they may not work with the capless fuel
system and can damage it. When refueling the vehicle fuel tank from
a fuel container, do the following:
1. Fully open the fuel filler door.
2.
Fully insert the fuel filler funnel into the
fuel filler inlet.
3. Add fuel to your vehicle from the fuel container.
4. Remove the fuel filler funnel.
5. Fully close the fuel filler door.
6. Clean the fuel filler funnel and place it back in your vehicle or correctly dispose
of it.
Note: If your vehicle runs out of fuel add a
minimum of
1.3 gal (5 L) of fuel to restart
the engine.
Note: You may need to switch the ignition
from off to on several times after refueling
to allow the fuel system to pump the fuel
from the tank to the engine. When
restarting, cranking time takes a few
seconds longer than normal.
Note: Extra funnels can be purchased from
an authorized dealer if you choose to
dispose of the funnel.
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REFUELING
Refueling System Overview
Fuel filler door.
A
Fuel tank filler valve.
B
Fuel tank filler pipe.
C
Refueling Your Vehicle WARNING: When refueling always
shut the engine off and never allow
sparks or open flames near the fuel tank
filler valve. Never smoke or use a cell
phone while refueling. Fuel vapor is
extremely hazardous under certain
conditions. Avoid inhaling excess fumes. WARNING: The fuel system may
be under pressure. If you hear a hissing
sound near the fuel filler inlet, do not
refuel until the sound stops. Otherwise,
fuel may spray out, which could cause
serious personal injury. WARNING:
Do not pry open the
fuel tank filler valve. This could damage
the fuel system. Failure to follow this
instruction could result in fire, personal
injury or death. WARNING: Do not remove the fuel
pump nozzle from its fully inserted
position when refueling. WARNING:
Stop refueling when
the fuel pump nozzle automatically
shuts off for the first time. Failure to
follow this will fill the expansion space
in the fuel tank and could lead to fuel
overflowing. WARNING:
Do not overfill the fuel
tank. The pressure in an overfilled tank
may cause leakage and lead to fuel spray
and fire. WARNING:
Wait at least five
seconds before removing the fuel pump
nozzle to allow any residual fuel to drain
into the fuel tank.
1. Fully open the fuel filler door.
2. Select the correct fuel pump nozzle for
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