2021 FORD EDGE Rear seat

HOW DOES 911 ASSIST WORK
If a crash deploys an airbag, excluding knee
airbags and rear inflatable seatbelts, or
activates the fuel pump shut-off, your
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone.
Not all crashes will deploy an airbag or
activate the fuel pump shut-off. If a
connected cell phone sustains damage or
loses its connection to SYNC during a
crash, SYNC will search for and try to
connect to a previously paired cell phone.
SYNC will then attempt to call the
emergency services.
Before making the call:
•
SYNC provides about 10 seconds to
cancel the call. If you fail to cancel the
call, SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call and SYNC
makes a successful call a pre-recorded
message plays for the 911 operator. The
occupants in your vehicle are able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately because not all 911 systems
are capable of receiving this information
electronically.
During an emergency call the system
transmits vehicle data to the emergency
service. EMERGENCY CALL
REQUIREMENTS WARNING: Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional. WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly. WARNING:
Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
59
2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing 911 Assist

HOW DOES EASY ENTRY AND
EXIT WORK
Easy entry and exit moves the driver seat
rearward up to 2 in (5 cm) and the steering
column up when you switch the ignition
off. The driver seat and steering column
return to their previous positions when you
switch the ignition on.
Note:
Depending on your vehicle, the
column may move up and in.
SWITCHING EASY ENTRY AND
EXIT ON AND OFF
If you enable the easy entry and exit
feature, it moves the driver seat position
rearward up to 2 in (5 cm) when you switch
the ignition off.
The driver seat returns to the previous
position when you switch the ignition on.
You can enable or disable this feature
through the information display. See
Instrument Cluster Display (page 117).
79
2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Easy Entry and Exit

SWITCHING ALL OF THE
INTERIOR LAMPS ON AND OFF
The lamps turn on under the following
conditions:
•
You open any door.
• You press a button on the remote
control.
• You press the all lamps on button on
the overhead console. Press to switch all interior lamps
on or off.
SWITCHING THE FRONT
INTERIOR LAMPS ON AND OFF The front interior lamp switches are on the
overhead console.
Note:
The position of each button on the
overhead console depends on your vehicle.
Individual Map Lamps Press to switch the left-hand
individual dome lamp on and off.
Press to switch the right-hand
individual dome lamp on and off. SWITCHING THE REAR
INTERIOR LAMPS ON AND OFF
The rear interior lamps may be above the
rear seat or above the rear windows.
Press to switch the lamps on or
off.
Note: If you switch the rear lamps on
through the overhead console, you cannot
switch them off with the rear lamp switch.
INTERIOR LAMP FUNCTION
What Is the Interior Lamp Function
The interior lamp function switches the
courtesy and door lamps on or off.
Switching the Interior Lamp
Function On and Off Press to switch the interior lamp
function on and off.
Note: The indicator lamp illuminates amber
when the door function is off.
105
2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Interior Lighting E262162 E262193 E281231

EXTENDING THE REMOTE
START DURATION
To extend the remote start duration during
remote start, do the following:
Press the button on the remote
control.
Within three seconds, press the
button on the remote control.
Within three seconds, press the
button again.
If the duration is set to 15 minutes, the
duration extends by another 15 minutes.
This provides a total of 30 minutes.
Note: Remote start can only be extended
once.
Note: A maximum of two remote starts, or
one remote start with an extension, are
allowed. To reset the restart procedure
switch the vehicle to on, then to off.
REMOTE START REMOTE
CONTROL INDICATORS
Remote Control Feedback
An LED on the remote control provides
status feedback of remote start or stop
commands. Status
LED
Remote startsuccessful.
Solid green.
Remote stopsuccessful.
Solid red.
Request failed or
status not received.
Blinking red.
Status incomplete.
Blinking green. REMOTE START SETTINGS
Switching Climate Control Auto
Mode On and Off
1. Press Settings on the touchscreen.
2. Press
Vehicle.
3. Press
Remote Start Setup.
4. Press
Climate control.
5. Switch
Auto on or off.
Note: If you switch the auto mode on, the
system attempts to heat or cool the interior
to 22°C (72°F).
Note: When you switch the ignition on, the
climate control system returns to the last
used settings.
Note: The heated windshield, heated rear
window, heated mirrors, heated seats and
heated steering wheel could turn on in cold
weather.
Switching Climate Control Last
Settings On and Off
1. Using the touchscreen, select Settings
.
2. Select
Vehicle.
3. Select
Remote Start Setup.
4. Select
Climate control.
5. Switch
Last settings on or off.
Note: If you switch the last settings on, the
system remembers the last used settings.
Switching the Heated Seat
Settings On and Off
1. Using the touchscreen, select Settings
.
2. Select
Vehicle.
3. Select
Remote Start Setup.
4. Select
Seats or Seats and Wheel.
5. Select
Auto or Off.
126
2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Remote Start
(If Equipped)E138623 E138625

Switching Dual Mode On and Off
Press the button.
CLIMATE CONTROL –
TROUBLESHOOTING
Climate Control – Frequently
Asked Questions
Why is the volume of air to the rear
passenger compartment limited ? Objects may obstruct the air direction
to the rear passenger compartment.
Make sure objects have not been
placed under the front seats.
Why is the volume of air from the air
vents reduced? The air intake area at the base of the
windshield could be obstructed. Make
sure the air intake area is free from any
snow, ice or leaves.
What are the recommended settings
for heating the interior? Auto mode on and instrument panel
and side air vents fully open.
How can I quickly heat the interior? Select the highest blower motor
speed, highest temperature and direct
the air to the footwell air vents.
What are the recommended settings
for cooling the interior? Auto mode on.
How can I quickly cool the interior? Switch maximum cooling on, switch
recirculated air on and drive with the
windows open until you feel cold air
through the air vents. How can I reduce the humidity build-up
inside my vehicle?
Do not drive with the system off or
with recirculated air on.
How can I defog the side windows? Switch maximum defrost on.
How can I defog or clear the windshield
of thin ice? Switch maximum defrost on.
Why do I feel air from the footwell air
vents regardless of the air
distribution? This is normal operation. You may feel
a small amount of air from the
footwell air vents regardless of the air
distribution.
What happens if I switch auto mode on
when the outside temperature and
in-vehicle temperature is high? The system temporarily selects
recirculated air to maximize cooling.
What happens if I switch auto mode on
when the outside temperature is low
and the engine is cold? Air is directed to the windshield and
the outer instrument panel air vents.
131
2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Climate ControlE265280

1. Adjust the seat backrest to an upright
driving or riding position.
2. Pivot the head restraint forward toward
your head to the preferred position.
After the head restraint reaches the
forward-most tilt position, pivot it forward
again to release it to the rearward, untilted
position.
Note: Do not attempt to force the head
restraint backward after it is tilted. Instead,
continue tilting it forward until the head
restraint releases to the upright position.
Removing the Head Restraint
1. Pull the head restraint up until it reaches its highest position.
2. Press and hold the adjust and unlock button, and the unlock and remove
button.
3. Pull the head restraint up.
Note: You cannot remove front seat head
restraints that have entertainment system
video screens. Installing the Head Restraint
Align the steel stems into the guide sleeves
and push the head restraint down until it
locks.
Moving the Seat Backward and
Forward
WARNING: Do not adjust the driver
seat or seat backrest when your vehicle
is moving. This may result in sudden seat
movement, causing the loss of control
of your vehicle. WARNING: Make sure the seat fully
locks into place by rocking it backward
and forward. Not securing the seat into
the locked position can be dangerous in
a crash and could cause serious personal
injury or death. 135
2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Front SeatsE144727 E325269

Guide sleeve adjust and unlock
button.
C
Guide sleeve unlock and remove
button.
D
Adjusting the Head Restraint WARNING: Fully adjust the head
restraint before you sit in or operate your
vehicle. This will help minimize the risk
of neck injury in the event of a crash. Do
not adjust the head restraint when your
vehicle is moving. WARNING:
The head restraint is a
safety device. Whenever possible it
should be installed and properly
adjusted when the seat is occupied.
Failure to adjust the head restraint
properly could reduce its effectiveness
during certain impacts.
Note: Adjust the seat backrest to an upright
driving position before adjusting the head
restraint. Adjust the head restraint so that
the top of it is level with the top of your head
and as far forward as possible. Make sure
that you remain comfortable. If you are
extremely tall, adjust the head restraint to
its highest position.
Pull the head restraint up to raise it.
To lower the head restraint:
1. Press and hold the adjust and unlock button.
2. Push the head restraint down.
To tilt the head restraint (if equipped): 1. Adjust the seat backrest to an upright
driving or riding position.
2. Pivot the head restraint forward toward
your head to the preferred position.
After the head restraint reaches the
forward-most tilt position, pivot it forward
again to release it to the rearward, untilted
position.
Note: Do not attempt to force the head
restraint backward after it is tilted. Instead,
continue tilting it forward until the head
restraint releases to the upright position.
Removing the Head Restraint
1. Pull up the head restraint until it reaches its highest position.
2. Press and hold the adjust and unlock button, and the unlock and remove
button.
3. Pull up the head restraint.
Note: You cannot remove front seat head
restraints that have entertainment system
video screens.
137
2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Front SeatsE144727

MANUAL SEATS
Head Restraint Components
Rear Seat Outermost Head Restraints
Rear Seat Center Head Restraint
The head restraints consists of:
An energy absorbing head
restraint.
A
Two steel stems.
B
Guide sleeve adjust and unlock
button.
C
Guide sleeve unlock and remove
button.
D Adjusting the Head Restraint
Raising the Head Restraint
Pull the head restraint up to raise it.
Lowering the Head Restraint
1. Press and hold the adjust and unlock
button.
2. Push the head restraint down.
Removing the Head Restraint
1. Pull the head restraint up until it reaches its highest position.
2. Press and hold the adjust and unlock button, and the unlock and remove
button.
3. Pull the head restraint up.
Installing the Head Restraint
Align the steel stems into the guide sleeves
and push the head restraint down until it
locks.
Folding the Seat Backrest WARNING: To prevent possible
damage to the seat or seatbelts, make
sure that the seatbelts are not fastened
before folding the seatback. WARNING:
When folding or
unfolding the seats, take care not to get
your fingers caught between the seat
backrest and seat frame. Failure to
follow this warning could result in serious
personal injury.
141
2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Rear SeatsE138642 E138645